mirror of
https://github.com/lingble/chatwoot.git
synced 2026-01-17 19:11:22 +00:00
758 lines
31 KiB
JSON
758 lines
31 KiB
JSON
{
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"PROFILE_SETTINGS": {
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"LINK": "Nastavení profilu",
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"TITLE": "Nastavení profilu",
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"BTN_TEXT": "Aktualizovat profil",
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"DELETE_AVATAR": "Delete Avatar",
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"AVATAR_DELETE_SUCCESS": "Avatar has been deleted successfully",
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"AVATAR_DELETE_FAILED": "There is an error while deleting avatar, please try again",
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"UPDATE_SUCCESS": "Your profile has been updated successfully",
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"PASSWORD_UPDATE_SUCCESS": "Your password has been changed successfully",
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"AFTER_EMAIL_CHANGED": "Váš profil byl úspěšně aktualizován, přihlaste se prosím znovu, protože se vaše přihlašovací údaje změnily",
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"FORM": {
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"PICTURE": "Profile Picture",
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"AVATAR": "Profilový obrázek",
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"ERROR": "Opravte chyby formuláře",
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"REMOVE_IMAGE": "Odebrat",
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"UPLOAD_IMAGE": "Nahrát obrázek",
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"UPDATE_IMAGE": "Aktualizovat obrázek",
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"PROFILE_SECTION": {
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"TITLE": "Profil",
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"NOTE": "Vaše e-mailová adresa je Vaše identita a používá se k přihlášení."
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},
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"SEND_MESSAGE": {
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"TITLE": "Hotkey to send messages",
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"NOTE": "You can select a hotkey (either Enter or Cmd/Ctrl+Enter) based on your preference of writing.",
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"UPDATE_SUCCESS": "Your settings have been updated successfully",
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"CARD": {
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"ENTER_KEY": {
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"HEADING": "Enter (↵)",
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"CONTENT": "Send messages by pressing Enter key instead of clicking the send button."
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},
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"CMD_ENTER_KEY": {
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"HEADING": "Cmd/Ctrl + Enter (⌘ + ↵)",
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"CONTENT": "Send messages by pressing Cmd/Ctrl + enter key instead of clicking the send button."
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}
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}
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},
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"INTERFACE_SECTION": {
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"TITLE": "Interface",
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"NOTE": "Customize the look and feel of your Chatwoot dashboard.",
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"FONT_SIZE": {
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"TITLE": "Font size",
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"NOTE": "Adjust the text size across the dashboard based on your preference.",
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"UPDATE_SUCCESS": "Your font settings have been updated successfully",
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"UPDATE_ERROR": "There is an error while updating the font settings, please try again",
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"OPTIONS": {
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"SMALLER": "Smaller",
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"SMALL": "Small",
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"DEFAULT": "Default",
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"LARGE": "Large",
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"LARGER": "Larger",
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"EXTRA_LARGE": "Extra Large"
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}
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},
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"LANGUAGE": {
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"TITLE": "Preferred Language",
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"NOTE": "Choose the language you want to use.",
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"UPDATE_SUCCESS": "Your Language settings have been updated successfully",
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"UPDATE_ERROR": "There is an error while updating the language settings, please try again",
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"USE_ACCOUNT_DEFAULT": "Use account default"
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}
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},
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"MESSAGE_SIGNATURE_SECTION": {
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"TITLE": "Personal message signature",
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"NOTE": "Create a unique message signature to appear at the end of every message you send from any inbox. You can also include an inline image, which is supported in live-chat, email, and API inboxes.",
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"BTN_TEXT": "Save message signature",
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"API_ERROR": "Couldn't save signature! Try again",
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"API_SUCCESS": "Signature saved successfully",
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"IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
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"IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
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"IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
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},
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"MESSAGE_SIGNATURE": {
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"LABEL": "Message Signature",
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"ERROR": "Message Signature cannot be empty",
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"PLACEHOLDER": "Insert your personal message signature here."
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},
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"PASSWORD_SECTION": {
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"TITLE": "Heslo",
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"NOTE": "Aktualizace hesla by obnovila vaše přihlašovací údaje na více zařízeních.",
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"BTN_TEXT": "Change password"
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},
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"SECURITY_SECTION": {
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"TITLE": "Security",
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"NOTE": "Manage additional security features for your account.",
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"MFA_BUTTON": "Manage Two-Factor Authentication"
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},
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"ACCESS_TOKEN": {
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"TITLE": "Přístupový token",
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"NOTE": "Tento token může být použit při vytváření integrace založené na API",
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"COPY": "Kopírovat",
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"RESET": "Reset",
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"CONFIRM_RESET": "Are you sure?",
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"CONFIRM_HINT": "Click again to confirm",
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"RESET_SUCCESS": "Access token regenerated successfully",
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"RESET_ERROR": "Unable to regenerate access token. Please try again"
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},
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"AUDIO_NOTIFICATIONS_SECTION": {
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"TITLE": "Audio Alerts",
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"NOTE": "Enable audio alerts in dashboard for new messages and conversations.",
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"PLAY": "Play sound",
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"ALERT_TYPES": {
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"NONE": "Nic",
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"MINE": "Assigned",
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"ALL": "Vše",
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"ASSIGNED": "My assigned conversations",
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"UNASSIGNED": "Unassigned conversations",
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"NOTME": "Open conversations assigned to others"
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},
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"ALERT_COMBINATIONS": {
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"NONE": "You haven't selected any options, you won't receive any audio alerts.",
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"ASSIGNED": "You'll receive alerts for conversations assigned to you.",
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"UNASSIGNED": "You'll receive alerts for any unassigned conversations.",
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"NOTME": "You'll receive alerts for conversations assigned to others.",
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"ASSIGNED+UNASSIGNED": "You'll receive alerts for your assigned conversations and any unattended ones.",
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"ASSIGNED+NOTME": "You'll receive alerts for conversations assigned to you and to others, but not for unassigned ones.",
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"NOTME+UNASSIGNED": "You'll receive alerts for unattended conversations and those assigned to others.",
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"ASSIGNED+NOTME+UNASSIGNED": "You'll receive alerts for all conversations."
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},
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"ALERT_TYPE": {
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"TITLE": "Alert events for conversations",
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"NONE": "Nic",
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"ASSIGNED": "Assigned Conversations",
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"ALL_CONVERSATIONS": "All Conversations"
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},
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"DEFAULT_TONE": {
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"TITLE": "Alert tone:"
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},
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"CONDITIONS": {
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"TITLE": "Alert conditions:",
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"CONDITION_ONE": "Send audio alerts only if the browser window is not active",
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"CONDITION_TWO": "Send alerts every 30s until all the assigned conversations are read"
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},
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"SOUND_PERMISSION_ERROR": "Autoplay is disabled in your browser. To hear alerts automatically, enable sound permission in your browser settings or interact with the page.",
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"READ_MORE": "Read more"
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},
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"EMAIL_NOTIFICATIONS_SECTION": {
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"TITLE": "E-mailová oznámení",
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"NOTE": "Zde aktualizujte nastavení e-mailových oznámení",
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"CONVERSATION_ASSIGNMENT": "Odeslat e-mailová oznámení, když je mi přiřazena konverzace",
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"CONVERSATION_CREATION": "Odeslat oznámení e-mailem při vytváření nové konverzace",
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"CONVERSATION_MENTION": "Odeslat oznámení e-mailem, pokud jste zmíněni v konverzaci",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Odeslat oznámení e-mailem, když je nová zpráva vytvořena v přiřazené konverzaci",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in a participating conversation",
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"SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA",
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"SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA",
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"SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA"
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},
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"NOTIFICATIONS": {
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"TITLE": "Notification preferences",
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"TYPE_TITLE": "Notification type",
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"EMAIL": "E-mailová adresa",
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"PUSH": "Push notification",
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"TYPES": {
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"CONVERSATION_CREATED": "A new conversation is created",
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"CONVERSATION_ASSIGNED": "A conversation is assigned to you",
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"CONVERSATION_MENTION": "You are mentioned in a conversation",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation",
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"SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA",
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"SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA",
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"SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA"
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},
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"BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them"
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},
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"API": {
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"UPDATE_SUCCESS": "Vaše předvolby oznámení byly úspěšně aktualizovány",
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"UPDATE_ERROR": "Při aktualizaci nastavení došlo k chybě, zkuste to prosím znovu"
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},
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"PUSH_NOTIFICATIONS_SECTION": {
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"TITLE": "Push oznámení",
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"NOTE": "Zde aktualizujte předvolby push oznámení",
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"CONVERSATION_ASSIGNMENT": "Odeslat push oznámení, když je mi přiřazena konverzace",
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"CONVERSATION_CREATION": "Odeslat push oznámení při vytváření nové konverzace",
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"CONVERSATION_MENTION": "Poslat push oznámení, když jste zmíněni v konverzaci",
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"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Odeslat push oznámení, když je nová zpráva vytvořena v přiřazené konverzaci",
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"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in a participating conversation",
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"HAS_ENABLED_PUSH": "Povolili jste push pro tento prohlížeč.",
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"REQUEST_PUSH": "Povolit push oznámení",
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"SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA",
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"SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA",
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"SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA"
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},
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"PROFILE_IMAGE": {
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"LABEL": "Profil obrázek"
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},
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"NAME": {
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"LABEL": "Vaše celé jméno",
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"ERROR": "Zadejte prosím platné celé jméno",
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"PLACEHOLDER": "Zadejte své celé jméno"
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},
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"DISPLAY_NAME": {
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"LABEL": "Zobrazované jméno",
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"ERROR": "Zadejte prosím platné zobrazované jméno",
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"PLACEHOLDER": "Zadejte prosím zobrazované jméno, bude zobrazeno v konverzacích"
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},
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"AVAILABILITY": {
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"LABEL": "Dostupnost",
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"STATUS": {
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"ONLINE": "Online",
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"BUSY": "Zaneprázdněn",
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"OFFLINE": "Offline"
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},
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"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
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"SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
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"IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
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},
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"EMAIL": {
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"LABEL": "Vaše e-mailová adresa",
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"ERROR": "Zadejte prosím platnou e-mailovou adresu",
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"PLACEHOLDER": "Prosím, zadejte vaši e-mailovou adresu, bude zobrazena v konverzacích"
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},
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"CURRENT_PASSWORD": {
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"LABEL": "Current password",
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"ERROR": "Please enter the current password",
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"PLACEHOLDER": "Please enter the current password"
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},
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"PASSWORD": {
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"LABEL": "New password",
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"ERROR": "Zadejte prosím heslo o délce 6 nebo více",
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"PLACEHOLDER": "Zadejte prosím nové heslo"
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},
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"PASSWORD_CONFIRMATION": {
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"LABEL": "Potvrdit nové heslo",
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"ERROR": "Potvrzení hesla by mělo odpovídat heslu",
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"PLACEHOLDER": "Please re-enter your new password"
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}
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}
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},
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"SIDEBAR_ITEMS": {
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"CHANGE_AVAILABILITY_STATUS": "Změnit",
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"CHANGE_ACCOUNTS": "Switch account",
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"SWITCH_ACCOUNT": "Switch account",
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"CONTACT_SUPPORT": "Contact support",
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"SELECTOR_SUBTITLE": "Vyberte účet z následujícího seznamu",
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"PROFILE_SETTINGS": "Profile settings",
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"KEYBOARD_SHORTCUTS": "Keyboard shortcuts",
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"APPEARANCE": "Change appearance",
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"SUPER_ADMIN_CONSOLE": "SuperAdmin console",
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"DOCS": "Read documentation",
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"CHANGELOG": "Changelog",
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"LOGOUT": "Log out"
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},
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"APP_GLOBAL": {
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"TRIAL_MESSAGE": "dní zbývá zkušební verze.",
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"TRAIL_BUTTON": "Koupit nyní",
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"DELETED_USER": "Deleted User",
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"EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
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"RESEND_VERIFICATION_MAIL": "Resend verification email",
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"EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
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"ACCOUNT_SUSPENDED": {
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"TITLE": "Account Suspended",
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"MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
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}
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},
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"COMPONENTS": {
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"CODE": {
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"BUTTON_TEXT": "Kopírovat",
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"CODEPEN": "Open in CodePen",
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"COPY_SUCCESSFUL": "Kód byl úspěšně zkopírován do schránky"
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},
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"SHOW_MORE_BLOCK": {
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"SHOW_MORE": "Show More",
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"SHOW_LESS": "Show Less"
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},
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"FILE_BUBBLE": {
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"DOWNLOAD": "Stáhnout",
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"UPLOADING": "Nahrávání...",
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"INSTAGRAM_STORY_UNAVAILABLE": "This story is no longer available."
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},
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"LOCATION_BUBBLE": {
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"SEE_ON_MAP": "See on map"
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},
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"FORM_BUBBLE": {
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"SUBMIT": "Odeslat"
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},
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"MEDIA": {
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"IMAGE_UNAVAILABLE": "This image is no longer available.",
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"LOADING_FAILED": "Loading failed"
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}
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},
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"CONFIRM_EMAIL": "Ověřování...",
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"SETTINGS": {
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"INBOXES": {
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"NEW_INBOX": "Přidat schránku"
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}
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},
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"SIDEBAR": {
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"NO_ITEMS": "No items",
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"CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
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"SWITCH": "Switch",
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"INBOX_VIEW": "Inbox View",
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"CONVERSATIONS": "Konverzace",
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"INBOX": "My Inbox",
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"ALL_CONVERSATIONS": "All Conversations",
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"MENTIONED_CONVERSATIONS": "Zmínky",
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"PARTICIPATING_CONVERSATIONS": "Participating",
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"UNATTENDED_CONVERSATIONS": "Unattended",
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"REPORTS": "Zprávy",
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"SETTINGS": "Nastavení",
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"CONTACTS": "Kontakty",
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"ACTIVE": "Active",
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"CAPTAIN": "Captain",
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"CAPTAIN_ASSISTANTS": "Assistants",
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"CAPTAIN_DOCUMENTS": "Documents",
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"CAPTAIN_RESPONSES": "FAQs",
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"HOME": "Domů",
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"AGENTS": "Agenti",
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"AGENT_BOTS": "Bots",
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"AUDIT_LOGS": "Audit Logs",
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"INBOXES": "Schránky",
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"NOTIFICATIONS": "Oznámení",
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"CANNED_RESPONSES": "Konzervované odpovědi",
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"INTEGRATIONS": "Integrace",
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"PROFILE_SETTINGS": "Nastavení profilu",
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"ACCOUNT_SETTINGS": "Nastavení účtu",
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"APPLICATIONS": "Applications",
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"LABELS": "Štítky",
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"CUSTOM_ATTRIBUTES": "Vlastní atributy",
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"AUTOMATION": "Automation",
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"MACROS": "Macros",
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"TEAMS": "Týmy",
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"BILLING": "Billing",
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"CUSTOM_VIEWS_FOLDER": "Folders",
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"CUSTOM_VIEWS_SEGMENTS": "Segments",
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"ALL_CONTACTS": "All Contacts",
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"TAGGED_WITH": "Tagged with",
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"NEW_LABEL": "New label",
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"NEW_TEAM": "New team",
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"NEW_INBOX": "New inbox",
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"REPORTS_CONVERSATION": "Konverzace",
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"CSAT": "CSAT",
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"LIVE_CHAT": "Live Chat",
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"SMS": "SMS",
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"WHATSAPP": "WhatsApp",
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"CAMPAIGNS": "Kampaně",
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"ONGOING": "Ongoing",
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"ONE_OFF": "One off",
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"REPORTS_SLA": "SLA",
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"REPORTS_BOT": "Bot",
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"REPORTS_AGENT": "Agenti",
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"REPORTS_LABEL": "Štítky",
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"REPORTS_INBOX": "Inbox",
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"REPORTS_TEAM": "Team",
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"AGENT_ASSIGNMENT": "Agent Assignment",
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"SET_AVAILABILITY_TITLE": "Set yourself as",
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"SET_YOUR_AVAILABILITY": "Nastavte svou dostupnost",
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"SLA": "SLA",
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"CUSTOM_ROLES": "Custom Roles",
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"BETA": "Beta",
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"REPORTS_OVERVIEW": "Overview",
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"REAUTHORIZE": "Your inbox connection has expired, please reconnect\n to continue receiving and sending messages",
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"HELP_CENTER": {
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"TITLE": "Help Center",
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"ARTICLES": "Articles",
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"CATEGORIES": "Categories",
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"LOCALES": "Locales",
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"SETTINGS": "Nastavení"
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},
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"CHANNELS": "Channels",
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"SET_AUTO_OFFLINE": {
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"TEXT": "Mark offline automatically",
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"INFO_TEXT": "Let the system automatically mark you offline when you aren't using the app or dashboard.",
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"INFO_SHORT": "Automatically mark offline when you aren't using the app."
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},
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"DOCS": "Read docs",
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"SECURITY": "Security"
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},
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"BILLING_SETTINGS": {
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"TITLE": "Billing",
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"DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
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"CURRENT_PLAN": {
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"TITLE": "Current Plan",
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"PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses",
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"SEAT_COUNT": "Number of seats",
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"RENEWS_ON": "Renews on"
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},
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"VIEW_PRICING": "View Pricing",
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"MANAGE_SUBSCRIPTION": {
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"TITLE": "Manage your subscription",
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"DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
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"BUTTON_TXT": "Go to the billing portal"
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},
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"CAPTAIN": {
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"TITLE": "Captain",
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"DESCRIPTION": "Manage usage and credits for Captain AI.",
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"BUTTON_TXT": "Buy more credits",
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"DOCUMENTS": "Documents",
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"RESPONSES": "Responses",
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"UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
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},
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"CHAT_WITH_US": {
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"TITLE": "Need help?",
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"DESCRIPTION": "Do you face any issues in billing? We are here to help.",
|
||
"BUTTON_TXT": "Napiště nám"
|
||
},
|
||
"NO_BILLING_USER": "Your billing account is being configured. Please refresh the page and try again."
|
||
},
|
||
"SECURITY_SETTINGS": {
|
||
"TITLE": "Security",
|
||
"DESCRIPTION": "Manage your account security settings.",
|
||
"LINK_TEXT": "Learn more about SAML SSO",
|
||
"SAML": {
|
||
"TITLE": "SAML SSO",
|
||
"NOTE": "Configure SAML single sign-on for your account. Users will authenticate through your identity provider instead of using email/password.",
|
||
"ACS_URL": {
|
||
"LABEL": "ACS URL",
|
||
"TOOLTIP": "Assertion Consumer Service URL - Configure this URL in your IdP as the destination for SAML responses"
|
||
},
|
||
"SSO_URL": {
|
||
"LABEL": "SSO URL",
|
||
"HELP": "The URL where SAML authentication requests will be sent",
|
||
"PLACEHOLDER": "https://your-idp.com/saml/sso"
|
||
},
|
||
"CERTIFICATE": {
|
||
"LABEL": "Signing certificate in PEM format",
|
||
"HELP": "The public certificate from your identity provider used to verify SAML responses",
|
||
"PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..."
|
||
},
|
||
"FINGERPRINT": {
|
||
"LABEL": "Fingerprint",
|
||
"TOOLTIP": "SHA-1 fingerprint of the certificate - Use this to verify the certificate in your IdP configuration"
|
||
},
|
||
"COPY_SUCCESS": "Kód byl úspěšně zkopírován do schránky",
|
||
"SP_ENTITY_ID": {
|
||
"LABEL": "SP Entity ID",
|
||
"HELP": "Unique identifier for this application as a service provider (auto-generated).",
|
||
"TOOLTIP": "Unique identifier for Chatwoot as the Service Provider - Configure this in your IdP settings"
|
||
},
|
||
"IDP_ENTITY_ID": {
|
||
"LABEL": "Identity Provider Entity ID",
|
||
"HELP": "Unique identifier for your identity provider (usually found in IdP configuration)",
|
||
"PLACEHOLDER": "https://your-idp.com/saml"
|
||
},
|
||
"UPDATE_BUTTON": "Update SAML Settings",
|
||
"API": {
|
||
"SUCCESS": "SAML settings updated successfully",
|
||
"ERROR": "Failed to update SAML settings",
|
||
"ERROR_LOADING": "Failed to load SAML settings",
|
||
"DISABLED": "SAML settings disabled successfully"
|
||
},
|
||
"VALIDATION": {
|
||
"REQUIRED_FIELDS": "SSO URL, Identity Provider Entity ID, and Certificate are required fields",
|
||
"SSO_URL_ERROR": "Please enter a valid SSO URL",
|
||
"CERTIFICATE_ERROR": "Certificate is required",
|
||
"IDP_ENTITY_ID_ERROR": "Identity Provider Entity ID is required"
|
||
},
|
||
"ENTERPRISE_PAYWALL": {
|
||
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
|
||
"UPGRADE_PROMPT": "Upgrade to an Enterprise plan to access SAML single sign-on and other advanced security features.",
|
||
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
||
},
|
||
"PAYWALL": {
|
||
"TITLE": "Upgrade to enable SAML SSO",
|
||
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
|
||
"UPGRADE_PROMPT": "Upgrade your plan to get access to SAML single sign-on and other advanced features.",
|
||
"UPGRADE_NOW": "Upgrade now",
|
||
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
||
},
|
||
"ATTRIBUTE_MAPPING": {
|
||
"TITLE": "SAML Attribute Setup",
|
||
"DESCRIPTION": "The following attribute mappings must be configured in your identity provider"
|
||
},
|
||
"INFO_SECTION": {
|
||
"TITLE": "Service Provider Information",
|
||
"TOOLTIP": "Copy these values and configure them in your Identity Provider to establish the SAML connection"
|
||
}
|
||
}
|
||
},
|
||
"CREATE_ACCOUNT": {
|
||
"NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
|
||
"NEW_ACCOUNT": "Nový účet",
|
||
"SELECTOR_SUBTITLE": "Vytvořit nový účet",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Účet byl úspěšně vytvořen",
|
||
"EXIST_MESSAGE": "Účet již existuje",
|
||
"ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
|
||
},
|
||
"FORM": {
|
||
"NAME": {
|
||
"LABEL": "Název společnosti",
|
||
"PLACEHOLDER": "Wayne podniky"
|
||
},
|
||
"SUBMIT": "Odeslat",
|
||
"CANCEL": "Zrušit"
|
||
}
|
||
},
|
||
"KEYBOARD_SHORTCUTS": {
|
||
"TOGGLE_MODAL": "View all shortcuts",
|
||
"TITLE": {
|
||
"OPEN_CONVERSATION": "Open conversation",
|
||
"RESOLVE_AND_NEXT": "Resolve and move to next",
|
||
"NAVIGATE_DROPDOWN": "Navigate dropdown items",
|
||
"RESOLVE_CONVERSATION": "Resolve Conversation",
|
||
"GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
|
||
"ADD_ATTACHMENT": "Add Attachment",
|
||
"GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
|
||
"TOGGLE_SIDEBAR": "Toggle Sidebar",
|
||
"GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
|
||
"MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
|
||
"GO_TO_SETTINGS": "Go to Settings",
|
||
"SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
|
||
"SWITCH_TO_REPLY": "Switch to Reply",
|
||
"TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
|
||
}
|
||
},
|
||
"ASSIGNMENT_POLICY": {
|
||
"INDEX": {
|
||
"HEADER": {
|
||
"TITLE": "Agent assignment",
|
||
"DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here"
|
||
},
|
||
"ASSIGNMENT_POLICY": {
|
||
"TITLE": "Assignment policy",
|
||
"DESCRIPTION": "Manage how conversations get assigned in inboxes.",
|
||
"FEATURES": [
|
||
"Assign by conversations evenly or by available capacity",
|
||
"Add fair distribution rules to avoid overloading any agent",
|
||
"Add inboxes to a policy - one policy per inbox"
|
||
]
|
||
},
|
||
"AGENT_CAPACITY_POLICY": {
|
||
"TITLE": "Agent capacity policy",
|
||
"DESCRIPTION": "Manage workload for agents.",
|
||
"FEATURES": [
|
||
"Define maximum conversations per inbox",
|
||
"Create exceptions based on labels and time",
|
||
"Add agents to a policy - one policy per agent"
|
||
]
|
||
}
|
||
},
|
||
"AGENT_ASSIGNMENT_POLICY": {
|
||
"INDEX": {
|
||
"HEADER": {
|
||
"TITLE": "Assignment policy",
|
||
"CREATE_POLICY": "New policy"
|
||
},
|
||
"CARD": {
|
||
"ORDER": "Order",
|
||
"PRIORITY": "Priority",
|
||
"ACTIVE": "Active",
|
||
"INACTIVE": "Inactive",
|
||
"POPOVER": "Added inboxes",
|
||
"EDIT": "Upravit"
|
||
},
|
||
"NO_RECORDS_FOUND": "No assignment policies found"
|
||
},
|
||
"CREATE": {
|
||
"HEADER": {
|
||
"TITLE": "Create assignment policy"
|
||
},
|
||
"CREATE_BUTTON": "Create policy",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Assignment policy created successfully",
|
||
"ERROR_MESSAGE": "Failed to create assignment policy"
|
||
}
|
||
},
|
||
"EDIT": {
|
||
"HEADER": {
|
||
"TITLE": "Edit assignment policy"
|
||
},
|
||
"EDIT_BUTTON": "Update policy",
|
||
"CONFIRM_ADD_INBOX_DIALOG": {
|
||
"TITLE": "Add inbox",
|
||
"DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
|
||
"CONFIRM_BUTTON_LABEL": "Continue",
|
||
"CANCEL_BUTTON_LABEL": "Zrušit"
|
||
},
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Assignment policy updated successfully",
|
||
"ERROR_MESSAGE": "Failed to update assignment policy"
|
||
},
|
||
"INBOX_API": {
|
||
"ADD": {
|
||
"SUCCESS_MESSAGE": "Inbox added to policy successfully",
|
||
"ERROR_MESSAGE": "Failed to add inbox to policy"
|
||
},
|
||
"REMOVE": {
|
||
"SUCCESS_MESSAGE": "Inbox removed from policy successfully",
|
||
"ERROR_MESSAGE": "Failed to remove inbox from policy"
|
||
}
|
||
}
|
||
},
|
||
"FORM": {
|
||
"NAME": {
|
||
"LABEL": "Policy name:",
|
||
"PLACEHOLDER": "Enter policy name"
|
||
},
|
||
"DESCRIPTION": {
|
||
"LABEL": "Description:",
|
||
"PLACEHOLDER": "Enter description"
|
||
},
|
||
"STATUS": {
|
||
"LABEL": "Stav:",
|
||
"PLACEHOLDER": "Select status",
|
||
"ACTIVE": "Policy is active",
|
||
"INACTIVE": "Policy is inactive"
|
||
},
|
||
"ASSIGNMENT_ORDER": {
|
||
"LABEL": "Assignment order",
|
||
"ROUND_ROBIN": {
|
||
"LABEL": "Round robin",
|
||
"DESCRIPTION": "Assign conversations evenly among agents."
|
||
},
|
||
"BALANCED": {
|
||
"LABEL": "Balanced",
|
||
"DESCRIPTION": "Assign conversations based on available capacity."
|
||
}
|
||
},
|
||
"ASSIGNMENT_PRIORITY": {
|
||
"LABEL": "Assignment priority",
|
||
"EARLIEST_CREATED": {
|
||
"LABEL": "Earliest created",
|
||
"DESCRIPTION": "The conversation that was created first gets assigned first."
|
||
},
|
||
"LONGEST_WAITING": {
|
||
"LABEL": "Longest waiting",
|
||
"DESCRIPTION": "The conversation waiting the longest gets assigned first."
|
||
}
|
||
},
|
||
"FAIR_DISTRIBUTION": {
|
||
"LABEL": "Fair distribution policy",
|
||
"DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.",
|
||
"INPUT_MAX": "Assign max",
|
||
"DURATION": "Conversations per agent in every"
|
||
},
|
||
"INBOXES": {
|
||
"LABEL": "Added inboxes",
|
||
"DESCRIPTION": "Add inboxes for which this policy will be applicable.",
|
||
"ADD_BUTTON": "Add inbox",
|
||
"DROPDOWN": {
|
||
"SEARCH_PLACEHOLDER": "Search and select inboxes to add",
|
||
"ADD_BUTTON": "Přidat"
|
||
},
|
||
"EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Inbox successfully added to policy",
|
||
"ERROR_MESSAGE": "Failed to add inbox to policy"
|
||
}
|
||
}
|
||
},
|
||
"DELETE_POLICY": {
|
||
"SUCCESS_MESSAGE": "Assignment policy deleted successfully",
|
||
"ERROR_MESSAGE": "Failed to delete assignment policy"
|
||
}
|
||
},
|
||
"AGENT_CAPACITY_POLICY": {
|
||
"INDEX": {
|
||
"HEADER": {
|
||
"TITLE": "Agent capacity",
|
||
"CREATE_POLICY": "New policy"
|
||
},
|
||
"CARD": {
|
||
"POPOVER": "Added agents",
|
||
"EDIT": "Upravit"
|
||
},
|
||
"NO_RECORDS_FOUND": "No agent capacity policies found"
|
||
},
|
||
"CREATE": {
|
||
"HEADER": {
|
||
"TITLE": "Create agent capacity policy"
|
||
},
|
||
"CREATE_BUTTON": "Create policy",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Agent capacity policy created successfully",
|
||
"ERROR_MESSAGE": "Failed to create agent capacity policy"
|
||
}
|
||
},
|
||
"EDIT": {
|
||
"HEADER": {
|
||
"TITLE": "Edit agent capacity policy"
|
||
},
|
||
"EDIT_BUTTON": "Update policy",
|
||
"CONFIRM_ADD_AGENT_DIALOG": {
|
||
"TITLE": "Add agent",
|
||
"DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
|
||
"CONFIRM_BUTTON_LABEL": "Continue",
|
||
"CANCEL_BUTTON_LABEL": "Zrušit"
|
||
},
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Agent capacity policy updated successfully",
|
||
"ERROR_MESSAGE": "Failed to update agent capacity policy"
|
||
},
|
||
"AGENT_API": {
|
||
"ADD": {
|
||
"SUCCESS_MESSAGE": "Agent added to policy successfully",
|
||
"ERROR_MESSAGE": "Failed to add agent to policy"
|
||
},
|
||
"REMOVE": {
|
||
"SUCCESS_MESSAGE": "Agent removed from policy successfully",
|
||
"ERROR_MESSAGE": "Failed to remove agent from policy"
|
||
}
|
||
}
|
||
},
|
||
"FORM": {
|
||
"NAME": {
|
||
"LABEL": "Policy name:",
|
||
"PLACEHOLDER": "Enter policy name"
|
||
},
|
||
"DESCRIPTION": {
|
||
"LABEL": "Description:",
|
||
"PLACEHOLDER": "Enter description"
|
||
},
|
||
"INBOX_CAPACITY_LIMIT": {
|
||
"LABEL": "Inbox capacity limits",
|
||
"ADD_BUTTON": "Add inbox",
|
||
"FIELD": {
|
||
"SELECT_INBOX": "Select inbox",
|
||
"MAX_CONVERSATIONS": "Max conversations",
|
||
"SET_LIMIT": "Set limit"
|
||
},
|
||
"EMPTY_STATE": "No inbox limit set"
|
||
},
|
||
"EXCLUSION_RULES": {
|
||
"LABEL": "Exclusion rules",
|
||
"DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity",
|
||
"TAGS": {
|
||
"LABEL": "Exclude conversations tagged with specific labels",
|
||
"ADD_TAG": "add tag",
|
||
"DROPDOWN": {
|
||
"SEARCH_PLACEHOLDER": "Search and select tags to add"
|
||
},
|
||
"EMPTY_STATE": "No tags added to this policy."
|
||
},
|
||
"DURATION": {
|
||
"LABEL": "Exclude conversations older than a specified duration",
|
||
"PLACEHOLDER": "Set time"
|
||
}
|
||
},
|
||
"USERS": {
|
||
"LABEL": "Assigned agents",
|
||
"DESCRIPTION": "Add agents for which this policy will be applicable.",
|
||
"ADD_BUTTON": "Add agent",
|
||
"DROPDOWN": {
|
||
"SEARCH_PLACEHOLDER": "Search and select agents to add",
|
||
"ADD_BUTTON": "Přidat"
|
||
},
|
||
"EMPTY_STATE": "No agents added",
|
||
"API": {
|
||
"SUCCESS_MESSAGE": "Agent successfully added to policy",
|
||
"ERROR_MESSAGE": "Failed to add agent to policy"
|
||
}
|
||
}
|
||
},
|
||
"DELETE_POLICY": {
|
||
"SUCCESS_MESSAGE": "Agent capacity policy deleted successfully",
|
||
"ERROR_MESSAGE": "Failed to delete agent capacity policy"
|
||
}
|
||
},
|
||
"DELETE_POLICY": {
|
||
"TITLE": "Delete policy",
|
||
"DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.",
|
||
"CONFIRM_BUTTON_LABEL": "Vymazat",
|
||
"CANCEL_BUTTON_LABEL": "Zrušit"
|
||
}
|
||
}
|
||
}
|