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## Linear reference: https://linear.app/chatwoot/issue/CW-4649/re-imagine-assignments ## Description This PR introduces the foundation for Assignment V2 system by implementing agent_capacity and their association with inboxes and users. ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? Test Coverage: - Controller specs for assignment policies CRUD operations - Enterprise-specific specs for balanced assignment order - Model specs for community/enterprise separation ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com>
22 lines
492 B
Ruby
22 lines
492 B
Ruby
FactoryBot.define do
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factory :agent_capacity_policy do
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account
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sequence(:name) { |n| "Agent Capacity Policy #{n}" }
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description { 'Test agent capacity policy' }
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exclusion_rules { {} }
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trait :with_overall_capacity do
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exclusion_rules { { 'overall_capacity' => 10 } }
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end
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trait :with_time_exclusions do
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exclusion_rules do
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{
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'hours' => [0, 1, 2, 3, 4, 5],
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'days' => %w[saturday sunday]
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}
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end
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end
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end
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end
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