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5ab913f7b5
Add bounced emails to the conversation thread. Fix Gmail bounce detection by checking the X-Failed-Recipients header. Currently, bounced emails are rejected as auto-replies, which causes support agents to miss important delivery failure context. This PR ensures bounced messages are correctly added to the thread, preserving visibility for the support team.
121 lines
4.1 KiB
Plaintext
121 lines
4.1 KiB
Plaintext
Delivered-To: robert.smith@gmail.com
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Return-Path: <>
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Subject: Delivery Status Notification (Failure)
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From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
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To: robert.smith@gmail.com
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Content-Type: multipart/report; boundary="00000000000093475906390e1e9b"; report-type=delivery-status
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Auto-Submitted: auto-replied
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Message-ID: <686707c9.050a0220.302e7d.0cb2.GMR@mx.google.com>
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Date: Thu, 03 Jul 2025 15:44:25 -0700 (PDT)
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X-Failed-Recipients: alex.jones@fictionalcorp.com
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--00000000000093475906390e1e9b
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Content-Type: multipart/related; boundary="000000000000936d8406390e1ec7"
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--000000000000936d8406390e1ec7
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Content-Type: multipart/alternative; boundary="000000000000936d9006390e1ec8"
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--000000000000936d9006390e1ec8
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Content-Type: text/plain; charset="UTF-8"
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Content-Transfer-Encoding: quoted-printable
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** Address not found **
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Your message wasn't delivered to alex.jones@fictionalcorp.com because the address co=
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uldn't be found or is unable to receive email.
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Learn more here: https://support.google.com/mail/?p=3DNoSuchUser
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The response was:
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550 5.1.1 The email account that you tried to reach does not exist. Please =
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try double-checking the recipient's email address for typos or unnecessary =
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spaces. For more information, go to https://support.google.com/mail/?p=3DNo=
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SuchUser d2e1a72fcca58-74ce2b0525csor332154b3a.0 - gsmtp
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--000000000000936d9006390e1ec8
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Content-Type: text/html; charset="UTF-8"
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Content-Transfer-Encoding: quoted-printable
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<html>
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<head>
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<style>
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* {
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font-family:Roboto, "Helvetica Neue", Helvetica, Arial, sans-serif;
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}
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</style>
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</head>
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<body>
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<table cellpadding=3D"0" cellspacing=3D"0" class=3D"email-wrapper" style=3D=
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"padding-top:32px;background-color:#ffffff;"><tbody>
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<tr><td>
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<table cellpadding=3D0 cellspacing=3D0><tbody>
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<tr><td style=3D"max-width:560px;padding:24px 24px 32px;background-color:#f=
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afafa;border:1px solid #e0e0e0;border-radius:2px">
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<img style=3D"padding:0 24px 16px 0;float:left" width=3D72 height=3D72 alt=
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=3D"Error Icon" src=3D"cid:icon.png">
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<table style=3D"min-width:272px;padding-top:8px"><tbody>
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<tr><td><h2 style=3D"font-size:20px;color:#212121;font-weight:bold;margin:0=
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">
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Address not found
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</h2></td></tr>
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<tr><td style=3D"padding-top:20px;color:#757575;font-size:16px;font-weight:=
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normal;text-align:left">
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Your message wasn't delivered to <a style=3D'color:#212121;text-decoration:=
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none'><b>alex.jones@fictionalcorp.com</b></a> because the address couldn't be found =
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or is unable to receive email.
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</td></tr>
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<tr><td style=3D"padding-top:24px;color:#4285F4;font-size:14px;font-weight:=
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bold;text-align:left">
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<a style=3D"text-decoration:none" href=3D"https://support.google.com/mail/?=
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p=3DNoSuchUser">LEARN MORE</a>
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</td></tr>
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</tbody></table>
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</td></tr>
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</tbody></table>
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</td></tr>
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<tr style=3D"border:none;background-color:#fff;font-size:12.8px;width:90%">
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<td align=3D"left" style=3D"padding:48px 10px">
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The response was:<br/>
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<p style=3D"font-family:monospace">
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550 5.1.1 The email account that you tried to reach does not exist. Please =
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try double-checking the recipient's email address for typos or unnecessary =
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spaces. For more information, go to https://support.google.com/mail/?p=3DNo=
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SuchUser d2e1a72fcca58-74ce2b0525csor332154b3a.0 - gsmtp
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</p>
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</td>
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</tr>
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</tbody></table>
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</body>
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</html>
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--000000000000936d9006390e1ec8--
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--000000000000936d8406390e1ec7
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Content-Type: image/png; name="icon.png"
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Content-Disposition: attachment; filename="icon.png"
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Content-Transfer-Encoding: base64
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Content-ID: <icon.png>
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--000000000000936d8406390e1ec7--
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--00000000000093475906390e1e9b
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Content-Type: message/delivery-status
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--00000000000093475906390e1e9b
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Content-Type: message/rfc822
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Date: Thu, 03 Jul 2025 15:44:23 -0700
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From: Robert Smith <robert.smith@gmail.com>
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Reply-To: robert.smith@gmail.com
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To: alex.jones@fictionalcorp.com
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Message-ID: <conversation/93775311-9416-4428-964b-862001f8a8b2/messages/27855337@gmail.com>
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In-Reply-To: <account/1/conversation/93775311-9416-4428-964b-862001f8a8b2@gmail.com>
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Subject: Just checking in
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Mime-Version: 1.0
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Content-Type: text/html; charset=UTF-8
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Content-Transfer-Encoding: 7bit
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<p>Hey, just checking in. Let me know if you got my earlier message.</p>
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--00000000000093475906390e1e9b--
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