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# Pull Request Template ## Description This PR introduces basic customization options for the CSAT survey: * **Display Type**: Option to use star ratings instead of emojis. * **Message Text**: Customize the survey message (up to 200 characters). * **Survey Rules**: Send surveys based on labels — trigger when a conversation has or doesn't have a specific label. Fixes https://linear.app/chatwoot/document/improve-csat-responses-a61cf30e054e ## Type of change - [x] New feature (non-breaking change which adds functionality) ## How Has This Been Tested? ### Loom videos **Website Channel (Widget)** https://www.loom.com/share/7f47836cde7940ae9d17b7997d060a18?sid=aad2ad0a-140a-4a09-8829-e01fa2e102c5 **Email Channel (Survey link)** https://www.loom.com/share/e92f4c4c0f73417ba300a25885e093ce?sid=4bb006f0-1c2a-4352-a232-8bf684e3d757 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranavrajs@gmail.com>
71 lines
1.9 KiB
Vue
71 lines
1.9 KiB
Vue
<script setup>
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import { computed } from 'vue';
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import BaseBubble from './Base.vue';
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import { useI18n } from 'vue-i18n';
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import { CSAT_RATINGS, CSAT_DISPLAY_TYPES } from 'shared/constants/messages';
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import { useMessageContext } from '../provider.js';
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const { contentAttributes, content } = useMessageContext();
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const { t } = useI18n();
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const response = computed(() => {
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return contentAttributes.value?.submittedValues?.csatSurveyResponse ?? {};
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});
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const isRatingSubmitted = computed(() => {
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return !!response.value.rating;
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});
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const displayType = computed(() => {
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return contentAttributes.value?.displayType || CSAT_DISPLAY_TYPES.EMOJI;
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});
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const isStarRating = computed(() => {
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return displayType.value === CSAT_DISPLAY_TYPES.STAR;
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});
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const rating = computed(() => {
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if (isRatingSubmitted.value) {
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return CSAT_RATINGS.find(
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csatOption => csatOption.value === response.value.rating
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);
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}
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return null;
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});
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const starRatingValue = computed(() => {
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return response.value.rating || 0;
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});
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</script>
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<template>
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<BaseBubble class="px-4 py-3" data-bubble-name="csat">
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<h4>{{ content || t('CONVERSATION.CSAT_REPLY_MESSAGE') }}</h4>
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<dl v-if="isRatingSubmitted" class="mt-4">
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<dt class="text-n-slate-11 italic">
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{{ t('CONVERSATION.RATING_TITLE') }}
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</dt>
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<dd v-if="!isStarRating">
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{{ t(rating.translationKey) }}
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</dd>
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<dd v-else class="flex mt-1">
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<span v-for="n in 5" :key="n" class="text-2xl mr-1">
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<i
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:class="[
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n <= starRatingValue
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? 'i-ri-star-fill text-n-amber-9'
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: 'i-ri-star-line text-n-slate-10',
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]"
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/>
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</span>
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</dd>
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<dt v-if="response.feedbackMessage" class="text-n-slate-11 italic mt-2">
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{{ t('CONVERSATION.FEEDBACK_TITLE') }}
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</dt>
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<dd>{{ response.feedbackMessage }}</dd>
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</dl>
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</BaseBubble>
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</template>
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