Files
chatwoot/app/models/automation_rule.rb
Vishnu Narayanan 9527ff6269 feat: Add support for labels in automations (#11658)
- Add support for using labels as an action event for automation
 - Fix duplicated conversation_updated event dispatch for labels
 

Fixes https://github.com/chatwoot/chatwoot/issues/8539 and multiple
issues around duplication related to label change events.
---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-18 14:17:54 +05:30

110 lines
3.4 KiB
Ruby

# == Schema Information
#
# Table name: automation_rules
#
# id :bigint not null, primary key
# actions :jsonb not null
# active :boolean default(TRUE), not null
# conditions :jsonb not null
# description :text
# event_name :string not null
# name :string not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :bigint not null
#
# Indexes
#
# index_automation_rules_on_account_id (account_id)
#
class AutomationRule < ApplicationRecord
include Rails.application.routes.url_helpers
include Reauthorizable
belongs_to :account
has_many_attached :files
validate :json_conditions_format
validate :json_actions_format
validate :query_operator_presence
validate :query_operator_value
validates :account_id, presence: true
after_update_commit :reauthorized!, if: -> { saved_change_to_conditions? }
scope :active, -> { where(active: true) }
def conditions_attributes
%w[content email country_code status message_type browser_language assignee_id team_id referer city company inbox_id
mail_subject phone_number priority conversation_language labels]
end
def actions_attributes
%w[send_message add_label remove_label send_email_to_team assign_team assign_agent send_webhook_event mute_conversation
send_attachment change_status resolve_conversation open_conversation snooze_conversation change_priority send_email_transcript
add_private_note].freeze
end
def file_base_data
files.map do |file|
{
id: file.id,
automation_rule_id: id,
file_type: file.content_type,
account_id: account_id,
file_url: url_for(file),
blob_id: file.blob_id,
filename: file.filename.to_s
}
end
end
private
def json_conditions_format
return if conditions.blank?
attributes = conditions.map { |obj, _| obj['attribute_key'] }
conditions = attributes - conditions_attributes
conditions -= account.custom_attribute_definitions.pluck(:attribute_key)
errors.add(:conditions, "Automation conditions #{conditions.join(',')} not supported.") if conditions.any?
end
def json_actions_format
return if actions.blank?
attributes = actions.map { |obj, _| obj['action_name'] }
actions = attributes - actions_attributes
errors.add(:actions, "Automation actions #{actions.join(',')} not supported.") if actions.any?
end
def query_operator_presence
return if conditions.blank?
operators = conditions.select { |obj, _| obj['query_operator'].nil? }
errors.add(:conditions, 'Automation conditions should have query operator.') if operators.length > 1
end
# This validation ensures logical operators are being used correctly in automation conditions.
# And we don't push any unsanitized query operators to the database.
def query_operator_value
conditions.each do |obj|
validate_single_condition(obj)
end
end
def validate_single_condition(condition)
query_operator = condition['query_operator']
return if query_operator.nil?
return if query_operator.empty?
operator = query_operator.upcase
errors.add(:conditions, 'Query operator must be either "AND" or "OR"') unless %w[AND OR].include?(operator)
end
end
AutomationRule.include_mod_with('Audit::AutomationRule')
AutomationRule.prepend_mod_with('AutomationRule')