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3dae3ff3ad
- Add an endpoint for updating conversation attributes (priority / sla_policy_id ) - Swagger spec - minor chores around the conversation API/spec Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
108 lines
3.8 KiB
Ruby
108 lines
3.8 KiB
Ruby
require 'rails_helper'
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RSpec.describe Conversation, type: :model do
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describe 'associations' do
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it { is_expected.to belong_to(:sla_policy).optional }
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end
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describe 'SLA policy updates' do
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let!(:conversation) { create(:conversation) }
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let!(:sla_policy) { create(:sla_policy, account: conversation.account) }
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it 'generates an activity message when the SLA policy is updated' do
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conversation.update!(sla_policy_id: sla_policy.id)
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perform_enqueued_jobs
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activity_message = conversation.messages.where(message_type: 'activity').last
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expect(activity_message).not_to be_nil
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expect(activity_message.message_type).to eq('activity')
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expect(activity_message.content).to include('added SLA policy')
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end
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# TODO: Reenable this when we let the SLA policy be removed from a conversation
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# it 'generates an activity message when the SLA policy is removed' do
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# conversation.update!(sla_policy_id: sla_policy.id)
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# conversation.update!(sla_policy_id: nil)
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# perform_enqueued_jobs
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# activity_message = conversation.messages.where(message_type: 'activity').last
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# expect(activity_message).not_to be_nil
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# expect(activity_message.message_type).to eq('activity')
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# expect(activity_message.content).to include('removed SLA policy')
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# end
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end
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describe 'conversation sentiments' do
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include ActiveJob::TestHelper
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let(:conversation) { create(:conversation, additional_attributes: { referer: 'https://www.chatwoot.com/' }) }
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before do
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10.times do
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message = create(:message, conversation_id: conversation.id, account_id: conversation.account_id, message_type: 'incoming')
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message.update(sentiment: { 'label': 'positive', score: '0.4' })
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end
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end
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it 'returns opening sentiments' do
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sentiments = conversation.opening_sentiments
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expect(sentiments[:label]).to eq('positive')
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end
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it 'returns closing sentiments if conversation is not resolved' do
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sentiments = conversation.closing_sentiments
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expect(sentiments).to be_nil
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end
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it 'returns closing sentiments if it is resolved' do
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conversation.resolved!
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sentiments = conversation.closing_sentiments
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expect(sentiments[:label]).to eq('positive')
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end
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end
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describe 'sla_policy' do
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let(:account) { create(:account) }
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let(:conversation) { create(:conversation, account: account) }
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let(:sla_policy) { create(:sla_policy, account: account) }
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let(:different_account_sla_policy) { create(:sla_policy) }
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context 'when sla_policy is getting updated' do
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it 'throws error if sla policy belongs to different account' do
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conversation.sla_policy = different_account_sla_policy
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expect(conversation.valid?).to be false
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expect(conversation.errors[:sla_policy]).to include('sla policy account mismatch')
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end
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it 'creates applied sla record if sla policy is present' do
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conversation.sla_policy = sla_policy
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conversation.save!
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expect(conversation.applied_sla.sla_policy_id).to eq(sla_policy.id)
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end
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end
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context 'when conversation already has a different sla' do
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before do
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conversation.update(sla_policy: create(:sla_policy, account: account))
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end
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it 'throws error if trying to assing a different sla' do
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conversation.sla_policy = sla_policy
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expect(conversation.valid?).to be false
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expect(conversation.errors[:sla_policy]).to eq(['conversation already has a different sla'])
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end
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it 'throws error if trying to set sla to nil' do
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conversation.sla_policy = nil
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expect(conversation.valid?).to be false
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expect(conversation.errors[:sla_policy]).to eq(['cannot remove sla policy from conversation'])
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end
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end
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end
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end
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