Files
chatwoot/lib/regex_helper.rb
Muhsin Keloth 4e4aa7f580 fix: Handle emoji and special characters in mention notifications (#11857)
Fixes notification display issues when user or team names contain emojis
and special characters. Previously, mention notifications would show
URL-encoded characters instead of properly formatted names with emojis.

  **Before:**
Notification: "John Doe: Hey @%F0%9F%91%8D%20customer%20support please
check this"

  **After:**
  Notification: "John Doe: Hey @👍 customer support please check this"
2025-07-03 11:32:13 +05:30

20 lines
1.1 KiB
Ruby

module RegexHelper
# user https://rubular.com/ to quickly validate your regex
# the following regext needs atleast one character which should be
# valid unicode letter, unicode number, underscore, hyphen
# shouldn't start with a underscore or hyphen
UNICODE_CHARACTER_NUMBER_HYPHEN_UNDERSCORE = Regexp.new('\A[\p{L}\p{N}]+[\p{L}\p{N}_-]+\Z')
# Regex to match mention markdown links and extract display names
# Matches: [@display name](mention://user|team/id/url_encoded_name)
# Captures: 1) @display name (including emojis), 2) url_encoded_name
# Uses [^]]+ to match any characters except ] in display name to support emojis
# NOTE: Still used by Slack integration (lib/integrations/slack/send_on_slack_service.rb)
# while notifications use CommonMarker for better markdown processing
MENTION_REGEX = Regexp.new('\[(@[^]]+)\]\(mention://(?:user|team)/\d+/([^)]+)\)')
TWILIO_CHANNEL_SMS_REGEX = Regexp.new('^\+\d{1,15}\z')
TWILIO_CHANNEL_WHATSAPP_REGEX = Regexp.new('^whatsapp:\+\d{1,15}\z')
WHATSAPP_CHANNEL_REGEX = Regexp.new('^\d{1,15}\z')
end