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6ae606c981
# Pull Request Template ## Description Currently, when a user navigates to a chat and attempts to access the custom snooze modal, it is not visible, making it unable to set custom snooze options. With this fix, the custom snooze modal will correctly display even when a chat is open in mobile view. **Cause of this issue** The `<custom-snooze-modal/>` component is added to the `<chat-list/>` component. To accommodate small screen views, we are using the expanded view. However, if we open a chat and select the custom snooze option from the chat header in the message view, the `<custom-snooze-modal/>` component is hidden in the `<chat-list/>` component. **Solution** So, I moved the `<custom-snooze-modal/>` to the wrapper component `<conversation-view/>` so we can use in all cases like, 1. Right-click to custom snooze 2. CMD bar custom snooze 3. Small screen custom snooze
1008 lines
32 KiB
Vue
1008 lines
32 KiB
Vue
<template>
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<div
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class="flex flex-col flex-shrink-0 overflow-hidden border-r conversations-list-wrap rtl:border-r-0 rtl:border-l border-slate-50 dark:border-slate-800/50"
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:class="[
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{ hidden: !showConversationList },
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isOnExpandedLayout ? 'basis-full' : 'flex-basis-clamp',
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]"
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>
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<slot />
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<chat-list-header
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:page-title="pageTitle"
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:has-applied-filters="hasAppliedFilters"
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:has-active-folders="hasActiveFolders"
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:active-status="activeStatus"
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@add-folders="onClickOpenAddFoldersModal"
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@delete-folders="onClickOpenDeleteFoldersModal"
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@filters-modal="onToggleAdvanceFiltersModal"
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@reset-filters="resetAndFetchData"
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@basic-filter-change="onBasicFilterChange"
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/>
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<add-custom-views
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v-if="showAddFoldersModal"
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:custom-views-query="foldersQuery"
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:open-last-saved-item="openLastSavedItemInFolder"
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@close="onCloseAddFoldersModal"
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/>
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<delete-custom-views
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v-if="showDeleteFoldersModal"
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:show-delete-popup.sync="showDeleteFoldersModal"
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:active-custom-view="activeFolder"
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:custom-views-id="foldersId"
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:open-last-item-after-delete="openLastItemAfterDeleteInFolder"
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@close="onCloseDeleteFoldersModal"
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/>
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<chat-type-tabs
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v-if="!hasAppliedFiltersOrActiveFolders"
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:items="assigneeTabItems"
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:active-tab="activeAssigneeTab"
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class="tab--chat-type"
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@chatTabChange="updateAssigneeTab"
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/>
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<p
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v-if="!chatListLoading && !conversationList.length"
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class="flex items-center justify-center p-4 overflow-auto"
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>
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{{ $t('CHAT_LIST.LIST.404') }}
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</p>
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<conversation-bulk-actions
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v-if="selectedConversations.length"
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:conversations="selectedConversations"
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:all-conversations-selected="allConversationsSelected"
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:selected-inboxes="uniqueInboxes"
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:show-open-action="allSelectedConversationsStatus('open')"
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:show-resolved-action="allSelectedConversationsStatus('resolved')"
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:show-snoozed-action="allSelectedConversationsStatus('snoozed')"
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@select-all-conversations="selectAllConversations"
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@assign-agent="onAssignAgent"
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@update-conversations="onUpdateConversations"
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@assign-labels="onAssignLabels"
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@assign-team="onAssignTeamsForBulk"
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/>
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<div
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ref="conversationList"
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class="flex-1 conversations-list"
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:class="{ 'overflow-hidden': isContextMenuOpen }"
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>
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<virtual-list
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ref="conversationVirtualList"
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:data-key="'id'"
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:data-sources="conversationList"
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:data-component="itemComponent"
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:extra-props="virtualListExtraProps"
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class="w-full h-full overflow-auto"
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footer-tag="div"
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>
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<template #footer>
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<div v-if="chatListLoading" class="text-center">
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<span class="mt-4 mb-4 spinner" />
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</div>
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<p
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v-if="showEndOfListMessage"
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class="p-4 text-center text-slate-400 dark:text-slate-300"
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>
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{{ $t('CHAT_LIST.EOF') }}
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</p>
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<intersection-observer
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v-if="!showEndOfListMessage && !chatListLoading"
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:options="infiniteLoaderOptions"
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@observed="loadMoreConversations"
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/>
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</template>
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</virtual-list>
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</div>
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<woot-modal
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:show.sync="showAdvancedFilters"
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:on-close="closeAdvanceFiltersModal"
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size="medium"
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>
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<conversation-advanced-filter
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v-if="showAdvancedFilters"
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:initial-filter-types="advancedFilterTypes"
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:initial-applied-filters="appliedFilter"
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:active-folder-name="activeFolderName"
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:on-close="closeAdvanceFiltersModal"
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:is-folder-view="hasActiveFolders"
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@applyFilter="onApplyFilter"
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@updateFolder="onUpdateSavedFilter"
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/>
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</woot-modal>
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</div>
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</template>
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<script>
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import { mapGetters } from 'vuex';
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import VirtualList from 'vue-virtual-scroll-list';
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import ChatListHeader from './ChatListHeader.vue';
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import ConversationAdvancedFilter from './widgets/conversation/ConversationAdvancedFilter.vue';
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import ChatTypeTabs from './widgets/ChatTypeTabs.vue';
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import ConversationItem from './ConversationItem.vue';
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import timeMixin from '../mixins/time';
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import keyboardEventListenerMixins from 'shared/mixins/keyboardEventListenerMixins';
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import conversationMixin from '../mixins/conversations';
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import wootConstants from 'dashboard/constants/globals';
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import advancedFilterTypes from './widgets/conversation/advancedFilterItems';
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import filterQueryGenerator from '../helper/filterQueryGenerator.js';
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import AddCustomViews from 'dashboard/routes/dashboard/customviews/AddCustomViews.vue';
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import DeleteCustomViews from 'dashboard/routes/dashboard/customviews/DeleteCustomViews.vue';
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import ConversationBulkActions from './widgets/conversation/conversationBulkActions/Index.vue';
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import alertMixin from 'shared/mixins/alertMixin';
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import filterMixin from 'shared/mixins/filterMixin';
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import uiSettingsMixin from 'dashboard/mixins/uiSettings';
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import languages from 'dashboard/components/widgets/conversation/advancedFilterItems/languages';
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import countries from 'shared/constants/countries';
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import { generateValuesForEditCustomViews } from 'dashboard/helper/customViewsHelper';
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import { conversationListPageURL } from '../helper/URLHelper';
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import {
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isOnMentionsView,
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isOnUnattendedView,
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} from '../store/modules/conversations/helpers/actionHelpers';
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import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
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import IntersectionObserver from './IntersectionObserver.vue';
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export default {
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components: {
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ChatListHeader,
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AddCustomViews,
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ChatTypeTabs,
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// eslint-disable-next-line vue/no-unused-components
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ConversationItem,
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ConversationAdvancedFilter,
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DeleteCustomViews,
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ConversationBulkActions,
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IntersectionObserver,
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VirtualList,
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},
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mixins: [
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timeMixin,
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conversationMixin,
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keyboardEventListenerMixins,
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alertMixin,
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filterMixin,
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uiSettingsMixin,
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],
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provide() {
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return {
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// Actions to be performed on virtual list item and context menu.
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selectConversation: this.selectConversation,
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deSelectConversation: this.deSelectConversation,
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assignAgent: this.onAssignAgent,
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assignTeam: this.onAssignTeam,
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assignLabels: this.onAssignLabels,
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updateConversationStatus: this.toggleConversationStatus,
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toggleContextMenu: this.onContextMenuToggle,
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markAsUnread: this.markAsUnread,
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assignPriority: this.assignPriority,
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};
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},
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props: {
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conversationInbox: {
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type: [String, Number],
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default: 0,
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},
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teamId: {
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type: [String, Number],
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default: 0,
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},
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label: {
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type: String,
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default: '',
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},
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conversationType: {
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type: String,
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default: '',
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},
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foldersId: {
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type: [String, Number],
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default: 0,
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},
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showConversationList: {
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default: true,
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type: Boolean,
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},
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isOnExpandedLayout: {
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default: false,
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type: Boolean,
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},
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},
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data() {
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return {
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activeAssigneeTab: wootConstants.ASSIGNEE_TYPE.ME,
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activeStatus: wootConstants.STATUS_TYPE.OPEN,
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activeSortBy: wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC,
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showAdvancedFilters: false,
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advancedFilterTypes: advancedFilterTypes.map(filter => ({
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...filter,
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attributeName: this.$t(`FILTER.ATTRIBUTES.${filter.attributeI18nKey}`),
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})),
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// chatsOnView is to store the chats that are currently visible on the screen,
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// which mirrors the conversationList.
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chatsOnView: [],
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foldersQuery: {},
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showAddFoldersModal: false,
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showDeleteFoldersModal: false,
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selectedInboxes: [],
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isContextMenuOpen: false,
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appliedFilter: [],
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infiniteLoaderOptions: {
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root: this.$refs.conversationList,
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rootMargin: '100px 0px 100px 0px',
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},
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itemComponent: ConversationItem,
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// virtualListExtraProps is to pass the props to the conversationItem component.
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virtualListExtraProps: {
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label: this.label,
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teamId: this.teamId,
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foldersId: this.foldersId,
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conversationType: this.conversationType,
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showAssignee: false,
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isConversationSelected: this.isConversationSelected,
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},
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};
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},
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computed: {
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...mapGetters({
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currentChat: 'getSelectedChat',
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currentUser: 'getCurrentUser',
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chatLists: 'getAllConversations',
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mineChatsList: 'getMineChats',
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allChatList: 'getAllStatusChats',
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chatListFilters: 'getChatListFilters',
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unAssignedChatsList: 'getUnAssignedChats',
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chatListLoading: 'getChatListLoadingStatus',
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currentUserID: 'getCurrentUserID',
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activeInbox: 'getSelectedInbox',
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conversationStats: 'conversationStats/getStats',
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appliedFilters: 'getAppliedConversationFilters',
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folders: 'customViews/getCustomViews',
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inboxes: 'inboxes/getInboxes',
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agentList: 'agents/getAgents',
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teamsList: 'teams/getTeams',
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inboxesList: 'inboxes/getInboxes',
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campaigns: 'campaigns/getAllCampaigns',
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labels: 'labels/getLabels',
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selectedConversations: 'bulkActions/getSelectedConversationIds',
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}),
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hasAppliedFilters() {
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return this.appliedFilters.length !== 0;
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},
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hasActiveFolders() {
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return Boolean(this.activeFolder && this.foldersId !== 0);
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},
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hasAppliedFiltersOrActiveFolders() {
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return this.hasAppliedFilters || this.hasActiveFolders;
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},
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showEndOfListMessage() {
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return (
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this.conversationList.length &&
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this.hasCurrentPageEndReached &&
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!this.chatListLoading
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);
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},
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currentUserDetails() {
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const { id, name } = this.currentUser;
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return {
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id,
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name,
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};
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},
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assigneeTabItems() {
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const ASSIGNEE_TYPE_TAB_KEYS = {
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me: 'mineCount',
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unassigned: 'unAssignedCount',
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all: 'allCount',
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};
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return Object.keys(ASSIGNEE_TYPE_TAB_KEYS).map(key => {
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const count = this.conversationStats[ASSIGNEE_TYPE_TAB_KEYS[key]] || 0;
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return {
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key,
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name: this.$t(`CHAT_LIST.ASSIGNEE_TYPE_TABS.${key}`),
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count,
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};
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});
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},
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showAssigneeInConversationCard() {
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return (
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this.hasAppliedFiltersOrActiveFolders ||
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this.activeAssigneeTab === wootConstants.ASSIGNEE_TYPE.ALL
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);
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},
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inbox() {
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return this.$store.getters['inboxes/getInbox'](this.activeInbox);
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},
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currentPage() {
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return this.$store.getters['conversationPage/getCurrentPageFilter'](
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this.activeAssigneeTab
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);
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},
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currentPageFilterKey() {
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return this.hasAppliedFiltersOrActiveFolders
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? 'appliedFilters'
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: this.activeAssigneeTab;
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},
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currentFiltersPage() {
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return this.$store.getters['conversationPage/getCurrentPageFilter'](
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this.currentPageFilterKey
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);
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},
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hasCurrentPageEndReached() {
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return this.$store.getters['conversationPage/getHasEndReached'](
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this.currentPageFilterKey
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);
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},
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activeAssigneeTabCount() {
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const { activeAssigneeTab } = this;
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const count = this.assigneeTabItems.find(
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item => item.key === activeAssigneeTab
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).count;
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return count;
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},
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conversationFilters() {
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return {
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inboxId: this.conversationInbox ? this.conversationInbox : undefined,
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assigneeType: this.activeAssigneeTab,
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status: this.activeStatus,
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sortBy: this.activeSortBy,
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page: this.conversationListPagination,
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labels: this.label ? [this.label] : undefined,
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teamId: this.teamId || undefined,
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conversationType: this.conversationType || undefined,
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};
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},
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conversationListPagination() {
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const conversationsPerPage = 25;
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const hasChatsOnView =
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this.chatsOnView &&
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Array.isArray(this.chatsOnView) &&
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!this.chatsOnView.length;
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const isNoFiltersOrFoldersAndChatListNotEmpty =
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!this.hasAppliedFiltersOrActiveFolders && hasChatsOnView;
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const isUnderPerPage =
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this.chatsOnView.length < conversationsPerPage &&
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this.activeAssigneeTabCount < conversationsPerPage &&
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this.activeAssigneeTabCount > this.chatsOnView.length;
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if (isNoFiltersOrFoldersAndChatListNotEmpty && isUnderPerPage) {
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return 1;
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}
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return this.currentPage + 1;
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},
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pageTitle() {
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if (this.hasAppliedFilters) {
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return this.$t('CHAT_LIST.TAB_HEADING');
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}
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if (this.inbox.name) {
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return this.inbox.name;
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}
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if (this.activeTeam.name) {
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return this.activeTeam.name;
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}
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if (this.label) {
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return `#${this.label}`;
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}
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if (this.conversationType === 'mention') {
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return this.$t('CHAT_LIST.MENTION_HEADING');
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}
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if (this.conversationType === 'participating') {
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return this.$t('CONVERSATION_PARTICIPANTS.SIDEBAR_MENU_TITLE');
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}
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if (this.conversationType === 'unattended') {
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return this.$t('CHAT_LIST.UNATTENDED_HEADING');
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}
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if (this.hasActiveFolders) {
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return this.activeFolder.name;
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}
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return this.$t('CHAT_LIST.TAB_HEADING');
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},
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conversationList() {
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let conversationList = [];
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if (!this.hasAppliedFiltersOrActiveFolders) {
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const filters = this.conversationFilters;
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if (this.activeAssigneeTab === 'me') {
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conversationList = [...this.mineChatsList(filters)];
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} else if (this.activeAssigneeTab === 'unassigned') {
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conversationList = [...this.unAssignedChatsList(filters)];
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} else {
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conversationList = [...this.allChatList(filters)];
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}
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} else {
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conversationList = [...this.chatLists];
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}
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return conversationList;
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},
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activeFolder() {
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if (this.foldersId) {
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const activeView = this.folders.filter(
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view => view.id === Number(this.foldersId)
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);
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const [firstValue] = activeView;
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return firstValue;
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}
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return undefined;
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},
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activeFolderName() {
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return this.activeFolder?.name;
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},
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activeTeam() {
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if (this.teamId) {
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return this.$store.getters['teams/getTeam'](this.teamId);
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}
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return {};
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},
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allConversationsSelected() {
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return (
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this.conversationList.length === this.selectedConversations.length &&
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this.conversationList.every(el =>
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this.selectedConversations.includes(el.id)
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)
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);
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},
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uniqueInboxes() {
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return [...new Set(this.selectedInboxes)];
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},
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},
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watch: {
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teamId() {
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this.updateVirtualListProps('teamId', this.teamId);
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},
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activeTeam() {
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this.resetAndFetchData();
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},
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conversationInbox() {
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this.resetAndFetchData();
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},
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label() {
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this.resetAndFetchData();
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this.updateVirtualListProps('label', this.label);
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},
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conversationType() {
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this.resetAndFetchData();
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this.updateVirtualListProps('conversationType', this.conversationType);
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},
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activeFolder(newVal, oldVal) {
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if (newVal !== oldVal) {
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this.$store.dispatch(
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'customViews/setActiveConversationFolder',
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newVal || null
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);
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}
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this.resetAndFetchData();
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this.updateVirtualListProps('foldersId', this.foldersId);
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},
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chatLists() {
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this.chatsOnView = this.conversationList;
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},
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showAssigneeInConversationCard(newVal) {
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this.updateVirtualListProps('showAssignee', newVal);
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},
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conversationFilters(newVal, oldVal) {
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if (newVal !== oldVal) {
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this.$store.dispatch('updateChatListFilters', newVal);
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}
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},
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},
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mounted() {
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this.$store.dispatch('setChatListFilters', this.conversationFilters);
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this.setFiltersFromUISettings();
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this.$store.dispatch('setChatStatusFilter', this.activeStatus);
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this.$store.dispatch('setChatSortFilter', this.activeSortBy);
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this.resetAndFetchData();
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if (this.hasActiveFolders) {
|
|
this.$store.dispatch('campaigns/get');
|
|
}
|
|
|
|
this.$emitter.on('fetch_conversation_stats', () => {
|
|
this.$store.dispatch('conversationStats/get', this.conversationFilters);
|
|
});
|
|
},
|
|
methods: {
|
|
updateVirtualListProps(key, value) {
|
|
this.virtualListExtraProps = {
|
|
...this.virtualListExtraProps,
|
|
[key]: value,
|
|
};
|
|
},
|
|
onApplyFilter(payload) {
|
|
this.resetBulkActions();
|
|
this.foldersQuery = filterQueryGenerator(payload);
|
|
this.$store.dispatch('conversationPage/reset');
|
|
this.$store.dispatch('emptyAllConversations');
|
|
this.fetchFilteredConversations(payload);
|
|
},
|
|
onUpdateSavedFilter(payload, folderName) {
|
|
const payloadData = {
|
|
...this.activeFolder,
|
|
name: folderName,
|
|
query: filterQueryGenerator(payload),
|
|
};
|
|
this.$store.dispatch('customViews/update', payloadData);
|
|
this.closeAdvanceFiltersModal();
|
|
},
|
|
setFiltersFromUISettings() {
|
|
const { conversations_filter_by: filterBy = {} } = this.uiSettings;
|
|
const { status, order_by: orderBy } = filterBy;
|
|
this.activeStatus = status || wootConstants.STATUS_TYPE.OPEN;
|
|
this.activeSortBy =
|
|
Object.keys(wootConstants.SORT_BY_TYPE).find(
|
|
sortField => sortField === orderBy
|
|
) || wootConstants.SORT_BY_TYPE.LAST_ACTIVITY_AT_DESC;
|
|
},
|
|
onClickOpenAddFoldersModal() {
|
|
this.showAddFoldersModal = true;
|
|
},
|
|
onCloseAddFoldersModal() {
|
|
this.showAddFoldersModal = false;
|
|
},
|
|
onClickOpenDeleteFoldersModal() {
|
|
this.showDeleteFoldersModal = true;
|
|
},
|
|
onCloseDeleteFoldersModal() {
|
|
this.showDeleteFoldersModal = false;
|
|
},
|
|
onToggleAdvanceFiltersModal() {
|
|
if (!this.hasAppliedFilters && !this.hasActiveFolders) {
|
|
this.initializeExistingFilterToModal();
|
|
}
|
|
if (this.hasActiveFolders) {
|
|
this.initializeFolderToFilterModal(this.activeFolder);
|
|
}
|
|
this.showAdvancedFilters = true;
|
|
},
|
|
closeAdvanceFiltersModal() {
|
|
this.showAdvancedFilters = false;
|
|
this.appliedFilter = [];
|
|
},
|
|
setParamsForEditFolderModal() {
|
|
// Here we are setting the params for edit folder modal to show the existing values.
|
|
|
|
// For agent, team, inboxes,and campaigns we get only the id's from the query.
|
|
// So we are mapping the id's to the actual values.
|
|
|
|
// For labels we get the name of the label from the query.
|
|
// If we delete the label from the label list then we will not be able to show the label name.
|
|
|
|
// For custom attributes we get only attribute key.
|
|
// So we are mapping it to find the input type of the attribute to show in the edit folder modal.
|
|
const params = {
|
|
agents: this.agentList,
|
|
teams: this.teamsList,
|
|
inboxes: this.inboxesList,
|
|
labels: this.labels,
|
|
campaigns: this.campaigns,
|
|
languages: languages,
|
|
countries: countries,
|
|
filterTypes: advancedFilterTypes,
|
|
allCustomAttributes: this.$store.getters[
|
|
'attributes/getAttributesByModel'
|
|
]('conversation_attribute'),
|
|
};
|
|
return params;
|
|
},
|
|
initializeFolderToFilterModal(activeFolder) {
|
|
// Here we are setting the params for edit folder modal.
|
|
// To show the existing values. when we click on edit folder button.
|
|
|
|
// Here we get the query from the active folder.
|
|
// And we are mapping the query to the actual values.
|
|
// To show in the edit folder modal by the help of generateValuesForEditCustomViews helper.
|
|
const query = activeFolder?.query?.payload;
|
|
if (!Array.isArray(query)) return;
|
|
|
|
this.appliedFilter.push(
|
|
...query.map(filter => ({
|
|
attribute_key: filter.attribute_key,
|
|
attribute_model: filter.attribute_model,
|
|
filter_operator: filter.filter_operator,
|
|
values: Array.isArray(filter.values)
|
|
? generateValuesForEditCustomViews(
|
|
filter,
|
|
this.setParamsForEditFolderModal()
|
|
)
|
|
: [],
|
|
query_operator: filter.query_operator,
|
|
custom_attribute_type: filter.custom_attribute_type,
|
|
}))
|
|
);
|
|
},
|
|
getKeyboardListenerParams() {
|
|
const allConversations = this.$refs.conversationList.querySelectorAll(
|
|
'div.conversations-list div.conversation'
|
|
);
|
|
const activeConversation = this.$refs.conversationList.querySelector(
|
|
'div.conversations-list div.conversation.active'
|
|
);
|
|
const activeConversationIndex = [...allConversations].indexOf(
|
|
activeConversation
|
|
);
|
|
const lastConversationIndex = allConversations.length - 1;
|
|
return {
|
|
allConversations,
|
|
activeConversation,
|
|
activeConversationIndex,
|
|
lastConversationIndex,
|
|
};
|
|
},
|
|
handlePreviousConversation() {
|
|
const { allConversations, activeConversationIndex } =
|
|
this.getKeyboardListenerParams();
|
|
if (activeConversationIndex === -1) {
|
|
allConversations[0].click();
|
|
}
|
|
if (activeConversationIndex >= 1) {
|
|
allConversations[activeConversationIndex - 1].click();
|
|
}
|
|
},
|
|
handleNextConversation() {
|
|
const {
|
|
allConversations,
|
|
activeConversationIndex,
|
|
lastConversationIndex,
|
|
} = this.getKeyboardListenerParams();
|
|
if (activeConversationIndex === -1) {
|
|
allConversations[lastConversationIndex].click();
|
|
} else if (activeConversationIndex < lastConversationIndex) {
|
|
allConversations[activeConversationIndex + 1].click();
|
|
}
|
|
},
|
|
getKeyboardEvents() {
|
|
return {
|
|
'Alt+KeyJ': {
|
|
action: () => this.handlePreviousConversation(),
|
|
allowOnFocusedInput: true,
|
|
},
|
|
'Alt+KeyK': {
|
|
action: () => this.handleNextConversation(),
|
|
allowOnFocusedInput: true,
|
|
},
|
|
};
|
|
},
|
|
resetAndFetchData() {
|
|
this.appliedFilter = [];
|
|
this.resetBulkActions();
|
|
this.$store.dispatch('conversationPage/reset');
|
|
this.$store.dispatch('emptyAllConversations');
|
|
this.$store.dispatch('clearConversationFilters');
|
|
if (this.hasActiveFolders) {
|
|
const payload = this.activeFolder.query;
|
|
this.fetchSavedFilteredConversations(payload);
|
|
}
|
|
if (this.foldersId) {
|
|
return;
|
|
}
|
|
this.fetchConversations();
|
|
},
|
|
fetchConversations() {
|
|
this.$store.dispatch('updateChatListFilters', this.conversationFilters);
|
|
this.$store
|
|
.dispatch('fetchAllConversations')
|
|
.then(this.emitConversationLoaded);
|
|
},
|
|
loadMoreConversations() {
|
|
if (this.hasCurrentPageEndReached || this.chatListLoading) {
|
|
return;
|
|
}
|
|
if (!this.hasAppliedFiltersOrActiveFolders) {
|
|
this.fetchConversations();
|
|
}
|
|
if (this.hasActiveFolders) {
|
|
const payload = this.activeFolder.query;
|
|
this.fetchSavedFilteredConversations(payload);
|
|
}
|
|
if (this.hasAppliedFilters) {
|
|
this.fetchFilteredConversations(this.appliedFilters);
|
|
}
|
|
},
|
|
fetchFilteredConversations(payload) {
|
|
let page = this.currentFiltersPage + 1;
|
|
this.$store
|
|
.dispatch('fetchFilteredConversations', {
|
|
queryData: filterQueryGenerator(payload),
|
|
page,
|
|
})
|
|
.then(this.emitConversationLoaded);
|
|
this.showAdvancedFilters = false;
|
|
},
|
|
fetchSavedFilteredConversations(payload) {
|
|
let page = this.currentFiltersPage + 1;
|
|
this.$store
|
|
.dispatch('fetchFilteredConversations', {
|
|
queryData: payload,
|
|
page,
|
|
})
|
|
.then(this.emitConversationLoaded);
|
|
},
|
|
updateAssigneeTab(selectedTab) {
|
|
if (this.activeAssigneeTab !== selectedTab) {
|
|
this.resetBulkActions();
|
|
this.$emitter.emit('clearSearchInput');
|
|
this.activeAssigneeTab = selectedTab;
|
|
if (!this.currentPage) {
|
|
this.fetchConversations();
|
|
}
|
|
}
|
|
},
|
|
emitConversationLoaded() {
|
|
this.$emit('conversation-load');
|
|
this.$nextTick(() => {
|
|
// Addressing a known issue in the virtual list library where dynamically added items
|
|
// might not render correctly. This workaround involves a slight manual adjustment
|
|
// to the scroll position, triggering the list to refresh its rendering.
|
|
const virtualList = this.$refs.conversationVirtualList;
|
|
const scrollToOffset = virtualList?.scrollToOffset;
|
|
const currentOffset = virtualList?.getOffset() || 0;
|
|
if (scrollToOffset) {
|
|
scrollToOffset(currentOffset + 1);
|
|
}
|
|
});
|
|
},
|
|
resetBulkActions() {
|
|
this.$store.dispatch('bulkActions/clearSelectedConversationIds');
|
|
this.selectedInboxes = [];
|
|
},
|
|
onBasicFilterChange(value, type) {
|
|
if (type === 'status') {
|
|
this.activeStatus = value;
|
|
} else {
|
|
this.activeSortBy = value;
|
|
}
|
|
this.resetAndFetchData();
|
|
},
|
|
openLastSavedItemInFolder() {
|
|
const lastItemOfFolder = this.folders[this.folders.length - 1];
|
|
const lastItemId = lastItemOfFolder.id;
|
|
this.$router.push({
|
|
name: 'folder_conversations',
|
|
params: { id: lastItemId },
|
|
});
|
|
},
|
|
openLastItemAfterDeleteInFolder() {
|
|
if (this.folders.length > 0) {
|
|
this.openLastSavedItemInFolder();
|
|
} else {
|
|
this.$router.push({ name: 'home' });
|
|
this.fetchConversations();
|
|
}
|
|
},
|
|
isConversationSelected(id) {
|
|
return this.selectedConversations.includes(id);
|
|
},
|
|
selectConversation(conversationId, inboxId) {
|
|
this.$store.dispatch(
|
|
'bulkActions/setSelectedConversationIds',
|
|
conversationId
|
|
);
|
|
this.selectedInboxes.push(inboxId);
|
|
},
|
|
deSelectConversation(conversationId, inboxId) {
|
|
this.$store.dispatch(
|
|
'bulkActions/removeSelectedConversationIds',
|
|
conversationId
|
|
);
|
|
this.selectedInboxes = this.selectedInboxes.filter(
|
|
item => item !== inboxId
|
|
);
|
|
},
|
|
selectAllConversations(check) {
|
|
if (check) {
|
|
this.$store.dispatch(
|
|
'bulkActions/setSelectedConversationIds',
|
|
this.conversationList.map(item => item.id)
|
|
);
|
|
this.selectedInboxes = this.conversationList.map(item => item.inbox_id);
|
|
} else {
|
|
this.resetBulkActions();
|
|
}
|
|
},
|
|
// Same method used in context menu, conversationId being passed from there.
|
|
async onAssignAgent(agent, conversationId = null) {
|
|
try {
|
|
await this.$store.dispatch('bulkActions/process', {
|
|
type: 'Conversation',
|
|
ids: conversationId || this.selectedConversations,
|
|
fields: {
|
|
assignee_id: agent.id,
|
|
},
|
|
});
|
|
this.$store.dispatch('bulkActions/clearSelectedConversationIds');
|
|
if (conversationId) {
|
|
this.showAlert(
|
|
this.$t(
|
|
'CONVERSATION.CARD_CONTEXT_MENU.API.AGENT_ASSIGNMENT.SUCCESFUL',
|
|
{
|
|
agentName: agent.name,
|
|
conversationId,
|
|
}
|
|
)
|
|
);
|
|
} else {
|
|
this.showAlert(this.$t('BULK_ACTION.ASSIGN_SUCCESFUL'));
|
|
}
|
|
} catch (err) {
|
|
this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
|
|
}
|
|
},
|
|
async assignPriority(priority, conversationId = null) {
|
|
this.$store.dispatch('setCurrentChatPriority', {
|
|
priority,
|
|
conversationId,
|
|
});
|
|
this.$store
|
|
.dispatch('assignPriority', { conversationId, priority })
|
|
.then(() => {
|
|
this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
|
|
newValue: priority,
|
|
from: 'Context menu',
|
|
});
|
|
this.showAlert(
|
|
this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
|
|
priority,
|
|
conversationId,
|
|
})
|
|
);
|
|
});
|
|
},
|
|
async markAsUnread(conversationId) {
|
|
try {
|
|
await this.$store.dispatch('markMessagesUnread', {
|
|
id: conversationId,
|
|
});
|
|
const {
|
|
params: { accountId, inbox_id: inboxId, label, teamId },
|
|
name,
|
|
} = this.$route;
|
|
let conversationType = '';
|
|
if (isOnMentionsView({ route: { name } })) {
|
|
conversationType = 'mention';
|
|
} else if (isOnUnattendedView({ route: { name } })) {
|
|
conversationType = 'unattended';
|
|
}
|
|
this.$router.push(
|
|
conversationListPageURL({
|
|
accountId,
|
|
conversationType: conversationType,
|
|
customViewId: this.foldersId,
|
|
inboxId,
|
|
label,
|
|
teamId,
|
|
})
|
|
);
|
|
} catch (error) {
|
|
// Ignore error
|
|
}
|
|
},
|
|
async onAssignTeam(team, conversationId = null) {
|
|
try {
|
|
await this.$store.dispatch('assignTeam', {
|
|
conversationId,
|
|
teamId: team.id,
|
|
});
|
|
this.showAlert(
|
|
this.$t(
|
|
'CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.SUCCESFUL',
|
|
{
|
|
team: team.name,
|
|
conversationId,
|
|
}
|
|
)
|
|
);
|
|
} catch (error) {
|
|
this.showAlert(
|
|
this.$t('CONVERSATION.CARD_CONTEXT_MENU.API.TEAM_ASSIGNMENT.FAILED')
|
|
);
|
|
}
|
|
},
|
|
// Same method used in context menu, conversationId being passed from there.
|
|
async onAssignLabels(labels, conversationId = null) {
|
|
try {
|
|
await this.$store.dispatch('bulkActions/process', {
|
|
type: 'Conversation',
|
|
ids: conversationId || this.selectedConversations,
|
|
labels: {
|
|
add: labels,
|
|
},
|
|
});
|
|
this.$store.dispatch('bulkActions/clearSelectedConversationIds');
|
|
if (conversationId) {
|
|
this.showAlert(
|
|
this.$t(
|
|
'CONVERSATION.CARD_CONTEXT_MENU.API.LABEL_ASSIGNMENT.SUCCESFUL',
|
|
{
|
|
labelName: labels[0],
|
|
conversationId,
|
|
}
|
|
)
|
|
);
|
|
} else {
|
|
this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_SUCCESFUL'));
|
|
}
|
|
} catch (err) {
|
|
this.showAlert(this.$t('BULK_ACTION.LABELS.ASSIGN_FAILED'));
|
|
}
|
|
},
|
|
async onAssignTeamsForBulk(team) {
|
|
try {
|
|
await this.$store.dispatch('bulkActions/process', {
|
|
type: 'Conversation',
|
|
ids: this.selectedConversations,
|
|
fields: {
|
|
team_id: team.id,
|
|
},
|
|
});
|
|
this.$store.dispatch('bulkActions/clearSelectedConversationIds');
|
|
this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_SUCCESFUL'));
|
|
} catch (err) {
|
|
this.showAlert(this.$t('BULK_ACTION.TEAMS.ASSIGN_FAILED'));
|
|
}
|
|
},
|
|
async onUpdateConversations(status, snoozedUntil) {
|
|
try {
|
|
await this.$store.dispatch('bulkActions/process', {
|
|
type: 'Conversation',
|
|
ids: this.selectedConversations,
|
|
fields: {
|
|
status,
|
|
},
|
|
snoozed_until: snoozedUntil,
|
|
});
|
|
this.$store.dispatch('bulkActions/clearSelectedConversationIds');
|
|
this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_SUCCESFUL'));
|
|
} catch (err) {
|
|
this.showAlert(this.$t('BULK_ACTION.UPDATE.UPDATE_FAILED'));
|
|
}
|
|
},
|
|
toggleConversationStatus(conversationId, status, snoozedUntil) {
|
|
this.$store
|
|
.dispatch('toggleStatus', {
|
|
conversationId,
|
|
status,
|
|
snoozedUntil,
|
|
})
|
|
.then(() => {
|
|
this.showAlert(this.$t('CONVERSATION.CHANGE_STATUS'));
|
|
this.isLoading = false;
|
|
});
|
|
},
|
|
allSelectedConversationsStatus(status) {
|
|
if (!this.selectedConversations.length) return false;
|
|
return this.selectedConversations.every(item => {
|
|
return this.$store.getters.getConversationById(item)?.status === status;
|
|
});
|
|
},
|
|
onContextMenuToggle(state) {
|
|
this.isContextMenuOpen = state;
|
|
},
|
|
},
|
|
};
|
|
</script>
|
|
<style scoped>
|
|
@tailwind components;
|
|
@layer components {
|
|
.flex-basis-clamp {
|
|
flex-basis: clamp(20rem, 4vw + 21.25rem, 27.5rem);
|
|
}
|
|
}
|
|
</style>
|
|
|
|
<style scoped lang="scss">
|
|
.conversations-list {
|
|
@apply overflow-hidden hover:overflow-y-auto;
|
|
}
|
|
|
|
.tab--chat-type {
|
|
@apply py-0 px-4;
|
|
|
|
::v-deep {
|
|
.tabs {
|
|
@apply p-0;
|
|
}
|
|
}
|
|
}
|
|
</style>
|