chatwoot/app/javascript/dashboard/components-next/copilot/Copilot.vue

<script setup>
import { nextTick, ref, watch } from 'vue';
import { useTrack } from 'dashboard/composables';
import { COPILOT_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';

import CopilotInput from './CopilotInput.vue';
import CopilotLoader from './CopilotLoader.vue';
import CopilotAgentMessage from './CopilotAgentMessage.vue';
import CopilotAssistantMessage from './CopilotAssistantMessage.vue';
import Icon from '../icon/Icon.vue';

const props = defineProps({
  supportAgent: {
    type: Object,
    default: () => ({}),
  },
  messages: {
    type: Array,
    default: () => [],
  },
  isCaptainTyping: {
    type: Boolean,
    default: false,
  },
  conversationInboxType: {
    type: String,
    required: true,
  },
});

const emit = defineEmits(['sendMessage', 'reset']);

const COPILOT_USER_ROLES = ['assistant', 'system'];

const sendMessage = message => {
  emit('sendMessage', message);
  useTrack(COPILOT_EVENTS.SEND_MESSAGE);
};

const useSuggestion = opt => {
  emit('sendMessage', opt.prompt);
  useTrack(COPILOT_EVENTS.SEND_SUGGESTED);
};

const handleReset = () => {
  emit('reset');
};

const chatContainer = ref(null);

const scrollToBottom = async () => {
  await nextTick();
  if (chatContainer.value) {
    chatContainer.value.scrollTop = chatContainer.value.scrollHeight;
  }
};

const promptOptions = [
  {
    label: 'Summarize this conversation',
    prompt: `Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent`,
  },
  {
    label: 'Suggest an answer',
    prompt: `Analyze the customer’s inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information.`,
  },
  {
    label: 'Rate this conversation',
    prompt: `Review the conversation to see how well it meets the customer’s needs. Share a rating out of 5 based on tone, clarity, and effectiveness.`,
  },
];

watch(
  [() => props.messages, () => props.isCaptainTyping],
  () => {
    scrollToBottom();
  },
  { deep: true }
);
</script>

<template>
  <div class="flex flex-col h-full text-sm leading-6 tracking-tight">
    <div ref="chatContainer" class="flex-1 px-4 py-4 space-y-6 overflow-y-auto">
      <template v-for="message in messages" :key="message.id">
        <CopilotAgentMessage
          v-if="message.role === 'user'"
          :support-agent="supportAgent"
          :message="message"
        />
        <CopilotAssistantMessage
          v-else-if="COPILOT_USER_ROLES.includes(message.role)"
          :message="message"
          :conversation-inbox-type="conversationInboxType"
        />
      </template>

      <CopilotLoader v-if="isCaptainTyping" />
    </div>
    <div>
      <div v-if="!messages.length" class="flex-1 px-3 py-3 space-y-1">
        <span class="text-xs text-n-slate-10">
          {{ $t('COPILOT.TRY_THESE_PROMPTS') }}
        </span>
        <button
          v-for="prompt in promptOptions"
          :key="prompt"
          class="px-2 py-1 rounded-md border border-n-weak bg-n-slate-2 text-n-slate-11 flex items-center gap-1"
          @click="() => useSuggestion(prompt)"
        >
          <span>{{ prompt.label }}</span>
          <Icon icon="i-lucide-chevron-right" />
        </button>
      </div>
      <div class="mx-3 mt-px mb-2 flex flex-col items-end flex-1">
        <button
          v-if="messages.length"
          class="text-xs flex items-center gap-1 hover:underline"
          @click="handleReset"
        >
          <i class="i-lucide-refresh-ccw" />
          <span>{{ $t('CAPTAIN.COPILOT.RESET') }}</span>
        </button>
        <CopilotInput class="mb-1 flex-1 w-full" @send="sendMessage" />
      </div>
    </div>
  </div>
</template>