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# Pull Request Template ## Description This PR addresses the issue where navigating back and starting a new conversation incorrectly shows the previous messages or message screen. Fixes https://linear.app/chatwoot/issue/CW-4169/prevent-continue-conversation-in-previously-resolved-conversation ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Loom video **Before** https://www.loom.com/share/18172a3b26ff4e8faf8e1c3c1a0ba279?sid=ffbda52a-93e1-400f-bedc-17b925bae4d3 **After** https://www.loom.com/share/584177d411424ad38c6812be868eb060?sid=fe5e771a-3faa-4c14-a5fe-918a3ccdb408 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>