mirror of
https://github.com/lingble/chatwoot.git
synced 2025-12-13 17:27:11 +00:00
61 lines
2.2 KiB
Ruby
61 lines
2.2 KiB
Ruby
class ApplicationMailbox < ActionMailbox::Base
|
|
include MailboxHelper
|
|
|
|
# Last part is the regex for the UUID
|
|
# Eg: email should be something like : reply+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com
|
|
REPLY_EMAIL_UUID_PATTERN = /^reply\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i
|
|
CONVERSATION_MESSAGE_ID_PATTERN = %r{conversation/([a-zA-Z0-9-]*?)/messages/(\d+?)@(\w+\.\w+)}
|
|
|
|
# routes as a reply to existing conversations
|
|
routing(
|
|
->(inbound_mail) { reply_uuid_mail?(inbound_mail) || in_reply_to_mail?(inbound_mail) } => :reply
|
|
)
|
|
|
|
# routes as a new conversation in email channel
|
|
routing(
|
|
->(inbound_mail) { EmailChannelFinder.new(inbound_mail.mail).perform.present? } => :support
|
|
)
|
|
|
|
# catchall
|
|
routing(all: :default)
|
|
|
|
class << self
|
|
# checks if follow this pattern then send it to reply_mailbox
|
|
# <account/#{@account.id}/conversation/#{@conversation.uuid}@#{@account.inbound_email_domain}>
|
|
def in_reply_to_mail?(inbound_mail)
|
|
in_reply_to = inbound_mail.mail.in_reply_to
|
|
|
|
in_reply_to.present? && (
|
|
in_reply_to_matches?(in_reply_to) || Message.exists?(source_id: in_reply_to)
|
|
)
|
|
end
|
|
|
|
def in_reply_to_matches?(in_reply_to)
|
|
Array.wrap(in_reply_to).any? { _1.match?(CONVERSATION_MESSAGE_ID_PATTERN) }
|
|
end
|
|
|
|
# checks if follow this pattern send it to reply_mailbox
|
|
# reply+<conversation-uuid>@<mailer-domain.com>
|
|
def reply_uuid_mail?(inbound_mail)
|
|
validate_to_address(inbound_mail)
|
|
|
|
inbound_mail.mail.to&.any? do |email|
|
|
conversation_uuid = email.split('@')[0]
|
|
conversation_uuid.match?(REPLY_EMAIL_UUID_PATTERN)
|
|
end
|
|
end
|
|
|
|
# if mail.to returns a string, then it is a malformed `to` header
|
|
# valid `to` header will be of type Mail::AddressContainer
|
|
# validate if the to address is of type string
|
|
def validate_to_address(inbound_mail)
|
|
to_address_class = inbound_mail.mail.to&.class
|
|
|
|
return if to_address_class == Mail::AddressContainer
|
|
|
|
Rails.logger.error "Email to address header is malformed `#{inbound_mail.mail.to}`"
|
|
raise StandardError, "Invalid email to address header #{inbound_mail.mail.to}"
|
|
end
|
|
end
|
|
end
|