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* feat: update SLA evaluation logic * chore: handle nrt * chore: handle applied_sla status * chore: refactor spec to bring down expecations in a single block * chore: fix process_account_applied_sla spec * chore: add spec to test multiple nrt misses * feat: persist sla notifications * feat: revert persist sla notifications * chore: refactor sla_status to include active_with_misses * chore: refactor spec * Update evaluate_applied_sla_service.rb * minor refactors * clean up * move notification related spec * chore: refactor notifications spec to sla_event model --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Sojan Jose <sojan@pepalo.com>