Files
chatwoot/app/javascript/dashboard/components/widgets/conversation/ContentTemplates/ContentTemplatesModal.vue
Muhsin Keloth 99997a701a feat: Add twilio content templates (#12277)
Implements comprehensive Twilio WhatsApp content template support (Phase
1) enabling text, media, and quick reply templates with proper parameter
conversion, sync capabilities, and feature flag protection.

###  Features Implemented

  **Template Types Supported**

  - Basic Text Templates: Simple text with variables ({{1}}, {{2}})
  - Media Templates: Image/Video/Document templates with text variables
  - Quick Reply Templates: Interactive button templates
- Phase 2 (Future): List Picker, Call-to-Action, Catalog, Carousel,
Authentication templates

  **Template Synchronization**

- API Endpoint: POST
/api/v1/accounts/{account_id}/inboxes/{inbox_id}/sync_templates
  - Background Job: Channels::Twilio::TemplatesSyncJob
  - Storage: JSONB format in channel_twilio_sms.content_templates
  - Auto-categorization: UTILITY, MARKETING, AUTHENTICATION categories

 ###  Template Examples Tested


  #### Text template
```
  { "name": "greet", "language": "en" }
```
  #### Template with variables
```
  { "name": "order_status", "parameters": [{"type": "body", "parameters": [{"text": "John"}]}] }
```

  #### Media template with image
```
  { "name": "product_showcase", "parameters": [
    {"type": "header", "parameters": [{"image": {"link": "image.jpg"}}]},
    {"type": "body", "parameters": [{"text": "iPhone"}, {"text": "$999"}]}
  ]}
```
#### Preview

<img width="1362" height="1058" alt="CleanShot 2025-08-26 at 10 01
51@2x"
src="https://github.com/user-attachments/assets/cb280cea-08c3-44ca-8025-58a96cb3a451"
/>

<img width="1308" height="1246" alt="CleanShot 2025-08-26 at 10 02
02@2x"
src="https://github.com/user-attachments/assets/9ea8537a-61e9-40f5-844f-eaad337e1ddd"
/>

#### User guide

https://www.chatwoot.com/hc/user-guide/articles/1756195741-twilio-content-templates

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-29 16:13:25 +05:30

98 lines
2.4 KiB
Vue

<script setup>
import { ref, computed } from 'vue';
import { useI18n } from 'vue-i18n';
import TemplatesPicker from './ContentTemplatesPicker.vue';
import TemplateParser from '../../../../components-next/content-templates/ContentTemplateParser.vue';
import Button from 'dashboard/components-next/button/Button.vue';
const props = defineProps({
show: {
type: Boolean,
default: false,
},
inboxId: {
type: Number,
default: undefined,
},
});
const emit = defineEmits(['onSend', 'cancel', 'update:show']);
const { t } = useI18n();
const selectedContentTemplate = ref(null);
const localShow = computed({
get() {
return props.show;
},
set(value) {
emit('update:show', value);
},
});
const modalHeaderContent = computed(() => {
return selectedContentTemplate.value
? t('CONTENT_TEMPLATES.MODAL.TEMPLATE_SELECTED_SUBTITLE', {
templateName: selectedContentTemplate.value.friendly_name,
})
: t('CONTENT_TEMPLATES.MODAL.SUBTITLE');
});
const pickTemplate = template => {
selectedContentTemplate.value = template;
};
const onResetTemplate = () => {
selectedContentTemplate.value = null;
};
const onSendMessage = message => {
emit('onSend', message);
};
const onClose = () => {
emit('cancel');
};
</script>
<template>
<woot-modal v-model:show="localShow" :on-close="onClose" size="modal-big">
<woot-modal-header
:header-title="$t('CONTENT_TEMPLATES.MODAL.TITLE')"
:header-content="modalHeaderContent"
/>
<div class="px-8 py-6 row">
<TemplatesPicker
v-if="!selectedContentTemplate"
:inbox-id="inboxId"
@on-select="pickTemplate"
/>
<TemplateParser
v-else
:template="selectedContentTemplate"
@reset-template="onResetTemplate"
@send-message="onSendMessage"
>
<template #actions="{ sendMessage, resetTemplate, disabled }">
<div class="flex gap-2 mt-6">
<Button
:label="t('CONTENT_TEMPLATES.PARSER.GO_BACK_LABEL')"
color="slate"
variant="faded"
class="flex-1"
@click="resetTemplate"
/>
<Button
:label="t('CONTENT_TEMPLATES.PARSER.SEND_MESSAGE_LABEL')"
class="flex-1"
:disabled="disabled"
@click="sendMessage"
/>
</div>
</template>
</TemplateParser>
</div>
</woot-modal>
</template>