Files
chatwoot/app/javascript/dashboard/helper/AnalyticsHelper/events.js

121 lines
4.3 KiB
JavaScript

export const CONVERSATION_EVENTS = Object.freeze({
EXECUTED_A_MACRO: 'Executed a macro',
SENT_MESSAGE: 'Sent a message',
SENT_PRIVATE_NOTE: 'Sent a private note',
INSERTED_A_CANNED_RESPONSE: 'Inserted a canned response',
TRANSLATE_A_MESSAGE: 'Translated a message',
INSERTED_A_VARIABLE: 'Inserted a variable',
INSERTED_AN_EMOJI: 'Inserted an emoji',
USED_MENTIONS: 'Used mentions',
SEARCH_CONVERSATION: 'Searched conversations',
APPLY_FILTER: 'Applied filters in the conversation list',
CHANGE_PRIORITY: 'Assigned priority to a conversation',
INSERT_ARTICLE_LINK: 'Inserted article into reply via article search',
});
export const ACCOUNT_EVENTS = Object.freeze({
ADDED_TO_CANNED_RESPONSE: 'Used added to canned response option',
ADDED_A_CUSTOM_ATTRIBUTE: 'Added a custom attribute',
ADDED_AN_INBOX: 'Added an inbox',
OPEN_MESSAGE_CONTEXT_MENU: 'Opened message context menu',
OPENED_NOTIFICATIONS: 'Opened notifications',
MARK_AS_READ_NOTIFICATIONS: 'Marked notifications as read',
OPEN_CONVERSATION_VIA_NOTIFICATION: 'Opened conversation via notification',
});
export const LABEL_EVENTS = Object.freeze({
CREATE: 'Created a label',
UPDATE: 'Updated a label',
DELETED: 'Deleted a label',
APPLY_LABEL: 'Applied a label',
});
// REPORTS EVENTS
export const REPORTS_EVENTS = Object.freeze({
DOWNLOAD_REPORT: 'Downloaded a report',
FILTER_REPORT: 'Used filters in the reports',
});
// CONTACTS PAGE EVENTS
export const CONTACTS_EVENTS = Object.freeze({
APPLY_FILTER: 'Applied filters in the contacts list',
SAVE_FILTER: 'Saved a filter in the contacts list',
DELETE_FILTER: 'Deleted a filter in the contacts list',
APPLY_SORT: 'Sorted contacts list',
SEARCH: 'Searched contacts list',
CREATE_CONTACT: 'Created a contact',
MERGED_CONTACTS: 'Used merge contact option',
IMPORT_MODAL_OPEN: 'Opened import contacts modal',
IMPORT_FAILURE: 'Import contacts failed',
IMPORT_SUCCESS: 'Imported contacts successfully',
});
// CAMPAIGN EVENTS
export const CAMPAIGNS_EVENTS = Object.freeze({
OPEN_NEW_CAMPAIGN_MODAL: 'Opened new campaign modal',
CREATE_CAMPAIGN: 'Created a new campaign',
UPDATE_CAMPAIGN: 'Updated a campaign',
DELETE_CAMPAIGN: 'Deleted a campaign',
});
// PORTAL EVENTS
export const PORTALS_EVENTS = Object.freeze({
ONBOARD_BASIC_INFORMATION: 'New Portal: Completed basic information',
ONBOARD_CUSTOMIZATION: 'New portal: Completed customization',
CREATE_PORTAL: 'Created a portal',
DELETE_PORTAL: 'Deleted a portal',
UPDATE_PORTAL: 'Updated a portal',
CREATE_LOCALE: 'Created a portal locale',
SET_DEFAULT_LOCALE: 'Set default portal locale',
DELETE_LOCALE: 'Deleted a portal locale',
SWITCH_LOCALE: 'Switched portal locale',
CREATE_CATEGORY: 'Created a portal category',
DELETE_CATEGORY: 'Deleted a portal category',
EDIT_CATEGORY: 'Edited a portal category',
CREATE_ARTICLE: 'Created an article',
PUBLISH_ARTICLE: 'Published an article',
ARCHIVE_ARTICLE: 'Archived an article',
DELETE_ARTICLE: 'Deleted an article',
PREVIEW_ARTICLE: 'Previewed article',
});
export const OPEN_AI_EVENTS = Object.freeze({
SUMMARIZE: 'OpenAI: Used summarize',
REPLY_SUGGESTION: 'OpenAI: Used reply suggestion',
REPHRASE: 'OpenAI: Used rephrase',
FIX_SPELLING_AND_GRAMMAR: 'OpenAI: Used fix spelling and grammar',
SHORTEN: 'OpenAI: Used shorten',
EXPAND: 'OpenAI: Used expand',
MAKE_FRIENDLY: 'OpenAI: Used make friendly',
MAKE_FORMAL: 'OpenAI: Used make formal',
SIMPLIFY: 'OpenAI: Used simplify',
APPLY_LABEL_SUGGESTION: 'OpenAI: Apply label from suggestion',
DISMISS_LABEL_SUGGESTION: 'OpenAI: Dismiss label suggestions',
ADDED_AI_INTEGRATION_VIA_CTA_BUTTON:
'OpenAI: Added AI integration via CTA button',
DISMISS_AI_SUGGESTION: 'OpenAI: Dismiss AI suggestions',
});
export const GENERAL_EVENTS = Object.freeze({
COMMAND_BAR: 'Used commandbar',
});
export const INBOX_EVENTS = Object.freeze({
OPEN_CONVERSATION_VIA_INBOX: 'Opened conversation via inbox',
MARK_NOTIFICATION_AS_READ: 'Marked notification as read',
MARK_ALL_NOTIFICATIONS_AS_READ: 'Marked all notifications as read',
MARK_NOTIFICATION_AS_UNREAD: 'Marked notification as unread',
DELETE_NOTIFICATION: 'Deleted notification',
DELETE_ALL_NOTIFICATIONS: 'Deleted all notifications',
});
export const SLA_EVENTS = Object.freeze({
CREATE: 'Created an SLA',
UPDATE: 'Updated an SLA',
DELETED: 'Deleted an SLA',
});