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121 lines
4.3 KiB
JavaScript
121 lines
4.3 KiB
JavaScript
export const CONVERSATION_EVENTS = Object.freeze({
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EXECUTED_A_MACRO: 'Executed a macro',
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SENT_MESSAGE: 'Sent a message',
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SENT_PRIVATE_NOTE: 'Sent a private note',
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INSERTED_A_CANNED_RESPONSE: 'Inserted a canned response',
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TRANSLATE_A_MESSAGE: 'Translated a message',
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INSERTED_A_VARIABLE: 'Inserted a variable',
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INSERTED_AN_EMOJI: 'Inserted an emoji',
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USED_MENTIONS: 'Used mentions',
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SEARCH_CONVERSATION: 'Searched conversations',
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APPLY_FILTER: 'Applied filters in the conversation list',
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CHANGE_PRIORITY: 'Assigned priority to a conversation',
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INSERT_ARTICLE_LINK: 'Inserted article into reply via article search',
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});
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export const ACCOUNT_EVENTS = Object.freeze({
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ADDED_TO_CANNED_RESPONSE: 'Used added to canned response option',
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ADDED_A_CUSTOM_ATTRIBUTE: 'Added a custom attribute',
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ADDED_AN_INBOX: 'Added an inbox',
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OPEN_MESSAGE_CONTEXT_MENU: 'Opened message context menu',
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OPENED_NOTIFICATIONS: 'Opened notifications',
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MARK_AS_READ_NOTIFICATIONS: 'Marked notifications as read',
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OPEN_CONVERSATION_VIA_NOTIFICATION: 'Opened conversation via notification',
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});
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export const LABEL_EVENTS = Object.freeze({
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CREATE: 'Created a label',
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UPDATE: 'Updated a label',
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DELETED: 'Deleted a label',
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APPLY_LABEL: 'Applied a label',
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});
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// REPORTS EVENTS
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export const REPORTS_EVENTS = Object.freeze({
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DOWNLOAD_REPORT: 'Downloaded a report',
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FILTER_REPORT: 'Used filters in the reports',
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});
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// CONTACTS PAGE EVENTS
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export const CONTACTS_EVENTS = Object.freeze({
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APPLY_FILTER: 'Applied filters in the contacts list',
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SAVE_FILTER: 'Saved a filter in the contacts list',
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DELETE_FILTER: 'Deleted a filter in the contacts list',
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APPLY_SORT: 'Sorted contacts list',
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SEARCH: 'Searched contacts list',
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CREATE_CONTACT: 'Created a contact',
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MERGED_CONTACTS: 'Used merge contact option',
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IMPORT_MODAL_OPEN: 'Opened import contacts modal',
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IMPORT_FAILURE: 'Import contacts failed',
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IMPORT_SUCCESS: 'Imported contacts successfully',
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});
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// CAMPAIGN EVENTS
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export const CAMPAIGNS_EVENTS = Object.freeze({
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OPEN_NEW_CAMPAIGN_MODAL: 'Opened new campaign modal',
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CREATE_CAMPAIGN: 'Created a new campaign',
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UPDATE_CAMPAIGN: 'Updated a campaign',
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DELETE_CAMPAIGN: 'Deleted a campaign',
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});
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// PORTAL EVENTS
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export const PORTALS_EVENTS = Object.freeze({
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ONBOARD_BASIC_INFORMATION: 'New Portal: Completed basic information',
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ONBOARD_CUSTOMIZATION: 'New portal: Completed customization',
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CREATE_PORTAL: 'Created a portal',
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DELETE_PORTAL: 'Deleted a portal',
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UPDATE_PORTAL: 'Updated a portal',
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CREATE_LOCALE: 'Created a portal locale',
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SET_DEFAULT_LOCALE: 'Set default portal locale',
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DELETE_LOCALE: 'Deleted a portal locale',
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SWITCH_LOCALE: 'Switched portal locale',
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CREATE_CATEGORY: 'Created a portal category',
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DELETE_CATEGORY: 'Deleted a portal category',
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EDIT_CATEGORY: 'Edited a portal category',
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CREATE_ARTICLE: 'Created an article',
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PUBLISH_ARTICLE: 'Published an article',
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ARCHIVE_ARTICLE: 'Archived an article',
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DELETE_ARTICLE: 'Deleted an article',
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PREVIEW_ARTICLE: 'Previewed article',
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});
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export const OPEN_AI_EVENTS = Object.freeze({
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SUMMARIZE: 'OpenAI: Used summarize',
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REPLY_SUGGESTION: 'OpenAI: Used reply suggestion',
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REPHRASE: 'OpenAI: Used rephrase',
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FIX_SPELLING_AND_GRAMMAR: 'OpenAI: Used fix spelling and grammar',
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SHORTEN: 'OpenAI: Used shorten',
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EXPAND: 'OpenAI: Used expand',
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MAKE_FRIENDLY: 'OpenAI: Used make friendly',
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MAKE_FORMAL: 'OpenAI: Used make formal',
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SIMPLIFY: 'OpenAI: Used simplify',
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APPLY_LABEL_SUGGESTION: 'OpenAI: Apply label from suggestion',
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DISMISS_LABEL_SUGGESTION: 'OpenAI: Dismiss label suggestions',
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ADDED_AI_INTEGRATION_VIA_CTA_BUTTON:
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'OpenAI: Added AI integration via CTA button',
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DISMISS_AI_SUGGESTION: 'OpenAI: Dismiss AI suggestions',
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});
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export const GENERAL_EVENTS = Object.freeze({
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COMMAND_BAR: 'Used commandbar',
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});
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export const INBOX_EVENTS = Object.freeze({
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OPEN_CONVERSATION_VIA_INBOX: 'Opened conversation via inbox',
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MARK_NOTIFICATION_AS_READ: 'Marked notification as read',
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MARK_ALL_NOTIFICATIONS_AS_READ: 'Marked all notifications as read',
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MARK_NOTIFICATION_AS_UNREAD: 'Marked notification as unread',
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DELETE_NOTIFICATION: 'Deleted notification',
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DELETE_ALL_NOTIFICATIONS: 'Deleted all notifications',
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});
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export const SLA_EVENTS = Object.freeze({
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CREATE: 'Created an SLA',
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UPDATE: 'Updated an SLA',
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DELETED: 'Deleted an SLA',
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});
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