Pranav c7d259d5fd chore: Update the behavior of Captain resolutions (#10794) ...

This PR ensures that only conversations from quick conversation channels
are resolved, avoiding resolutions on the email channel (we still need
to improve the UX here). It also updates the FAQ generation logic,
limiting it to conversations that had at least one human interaction.

2025-02-03 16:25:08 +05:30

..

controllers

feat: Add frontend changes for Captain limits (#10749)

2025-01-24 09:21:09 -08:00

drops

feat: Add push/email notification support for SLA (#9140)

2024-03-29 20:27:21 +11:00

jobs

chore: Update the behavior of Captain resolutions (#10794)

2025-02-03 16:25:08 +05:30

lib/integrations/openai

fix: OpenAPI label suggestion response payload (#10008)

2024-08-22 15:32:33 +05:30

mailers/enterprise/agent_notifications

feat: Add push/email notification support for SLA (#9140)

2024-03-29 20:27:21 +11:00

models

feat: setup captain limits (#10713)

2025-01-23 01:23:18 +05:30

presenters/conversations

feat: Conversation API to return applied_sla and sla_events (#9174)

2024-04-01 23:30:07 +05:30

services

chore: Update the behavior of Captain resolutions (#10794)

2025-02-03 16:25:08 +05:30