Files
chatwoot/app/controllers/twilio/recording_controller.rb
2025-05-13 20:19:41 -07:00

82 lines
3.4 KiB
Ruby

# frozen_string_literal: true
class Twilio::RecordingController < ActionController::Base
skip_forgery_protection
# POST /twilio/recording_callback
# This endpoint is called by Twilio when a call recording is available
def recording_callback
conference_sid = params['conference_sid']
call_sid = params['CallSid']
recording_url = params['RecordingUrl']
recording_sid = params['RecordingSid']
account_id = params['account_id']
Rails.logger.info("[Twilio::RecordingController] Incoming recording_callback with params: #{params.inspect}")
unless recording_url && account_id && (conference_sid || call_sid)
Rails.logger.warn("[Twilio::RecordingController] Missing required params. recording_url: #{recording_url}, account_id: #{account_id}, conference_sid: #{conference_sid}, call_sid: #{call_sid}")
return head :bad_request
end
# Find the account
account = Account.find_by(id: account_id)
unless account
Rails.logger.warn("[Twilio::RecordingController] Account not found for id: #{account_id}")
return head :not_found
end
# Prefer lookup by conference_sid (most robust for conference recordings)
conversation = if conference_sid
account.conversations.find_by("additional_attributes ->> 'conference_sid' = ?", conference_sid)
elsif call_sid
account.conversations.find_by("additional_attributes ->> 'call_sid' = ?", call_sid)
end
unless conversation
Rails.logger.warn("[Twilio::RecordingController] Conversation not found for conference_sid: #{conference_sid} or call_sid: #{call_sid}")
return head :not_found
end
# Find the original voice call message (should be unique per conference)
message = conversation.messages.voice_call.order(:created_at).first
unless message
Rails.logger.warn("[Twilio::RecordingController] No voice_call message found in conversation_id: #{conversation.id}")
return head :not_found
end
# Download the recording from Twilio
begin
Rails.logger.info("[Twilio::RecordingController] Downloading recording from: #{recording_url}.mp3")
file = URI.open(recording_url + '.mp3')
rescue => e
Rails.logger.error("[Twilio::RecordingController] Failed to download recording: #{e.message}")
return head :internal_server_error
end
# Attach the audio file to the message as an audio attachment
begin
att = message.attachments.create!(
account_id: account.id,
file: {
io: file,
filename: "twilio_recording_#{recording_sid}.mp3",
content_type: 'audio/mpeg'
},
file_type: :audio,
external_url: recording_url + '.mp3',
meta: { recording_sid: recording_sid, conference_sid: conference_sid, call_sid: call_sid }
)
Rails.logger.info("[Twilio::RecordingController] Successfully attached recording to message_id: #{message.id}, attachment_id: #{att.id}")
rescue => e
Rails.logger.error("[Twilio::RecordingController] Failed to attach recording: #{e.message}")
return head :internal_server_error
end
# Optionally, update message content_attributes to indicate recording is attached
content_attributes = message.content_attributes || {}
content_attributes['recording_attached'] = true
content_attributes['conference_sid'] = conference_sid if conference_sid
message.update!(content_attributes: content_attributes)
head :ok
end
end