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82 lines
3.5 KiB
Ruby
82 lines
3.5 KiB
Ruby
require 'rails_helper'
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RSpec.describe Integrations::Openai::ProcessorService do
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subject { described_class.new(hook: hook, event: event) }
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let(:account) { create(:account) }
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let(:hook) { create(:integrations_hook, :openai, account: account) }
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let(:expected_headers) { { 'Authorization' => "Bearer #{hook.settings['api_key']}" } }
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let(:openai_response) do
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{
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'choices' => [
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{
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'message' => {
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'content' => 'This is a reply from openai.'
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}
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}
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]
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}.to_json
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end
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let!(:conversation) { create(:conversation, account: account) }
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let!(:customer_message) { create(:message, account: account, conversation: conversation, message_type: :incoming, content: 'hello agent') }
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let!(:agent_message) { create(:message, account: account, conversation: conversation, message_type: :outgoing, content: 'hello customer') }
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describe '#perform' do
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context 'when event name is label_suggestion with labels' do
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let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } }
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let(:label1) { create(:label, account: account) }
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let(:label2) { create(:label, account: account) }
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let(:label_suggestion_payload) do
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labels = "#{label1.title}, #{label2.title}"
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messages =
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"Customer #{customer_message.sender.name} : #{customer_message.content}\nAgent #{agent_message.sender.name} : #{agent_message.content}"
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"Messages:\n#{messages}\n\nLabels:\n#{labels}"
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end
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it 'returns the label suggestions' do
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request_body = {
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'model' => 'gpt-3.5-turbo',
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'messages' => [
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{
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role: 'system',
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content: 'Your role is as an assistant to a customer support agent. You will be provided with ' \
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'a transcript of a conversation between a customer and the support agent, along with a list of potential labels. ' \
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'Your task is to analyze the conversation and select the two labels from the given list that most accurately ' \
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'represent the themes or issues discussed. Ensure you preserve the exact casing of the labels as they are provided ' \
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'in the list. Do not create new labels; only choose from those provided. Once you have made your selections, ' \
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'please provide your response as a comma-separated list of the provided labels. Remember, your response should only contain ' \
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'the labels you\'ve selected, in their original casing, and nothing else. '
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},
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{ role: 'user', content: label_suggestion_payload }
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]
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}.to_json
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stub_request(:post, 'https://api.openai.com/v1/chat/completions')
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.with(body: request_body, headers: expected_headers)
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.to_return(status: 200, body: openai_response, headers: {})
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result = subject.perform
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expect(result).to eq('This is a reply from openai.')
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end
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end
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context 'when event name is label_suggestion with no labels' do
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let(:event) { { 'name' => 'label_suggestion', 'data' => { 'conversation_display_id' => conversation.display_id } } }
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it 'returns nil' do
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result = subject.perform
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expect(result).to be_nil
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end
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end
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context 'when event name is not one that can be processed' do
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let(:event) { { 'name' => 'unknown', 'data' => {} } }
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it 'returns nil' do
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expect(subject.perform).to be_nil
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end
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end
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end
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end
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