Files
chatwoot/app/javascript/dashboard/store/modules/inboxes.js
Sojan Jose b7f2c151bf feat: Voice channel creation Flow (#11775)
This PR introduces a new channel type for voice conversations.

ref: #11481 

## Changes

- Add database migration for channel_voice table with phone_number and
provider_config
- Create Channel::Voice model with E.164 phone number validation and
Twilio config validation
- Add voice channel association to Account model
- Extend inbox helpers and types to support voice channels
- Add voice channel setup UI with Twilio configuration form
- Include voice channel in channel factory and list components
- Add API routes and store actions for voice channel creation
- Add comprehensive translations for voice channel management

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2025-06-25 14:21:03 -07:00

289 lines
9.6 KiB
JavaScript

import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
import * as types from '../mutation-types';
import { INBOX_TYPES } from 'dashboard/helper/inbox';
import InboxesAPI from '../../api/inboxes';
import WebChannel from '../../api/channel/webChannel';
import FBChannel from '../../api/channel/fbChannel';
import TwilioChannel from '../../api/channel/twilioChannel';
import { throwErrorMessage } from '../utils/api';
import AnalyticsHelper from '../../helper/AnalyticsHelper';
import camelcaseKeys from 'camelcase-keys';
import { ACCOUNT_EVENTS } from '../../helper/AnalyticsHelper/events';
import { channelActions, buildInboxData } from './inboxes/channelActions';
export const state = {
records: [],
uiFlags: {
isFetching: false,
isFetchingItem: false,
isCreating: false,
isUpdating: false,
isDeleting: false,
isUpdatingIMAP: false,
isUpdatingSMTP: false,
},
};
export const getters = {
getInboxes($state) {
return $state.records;
},
getWhatsAppTemplates: $state => inboxId => {
const [inbox] = $state.records.filter(
record => record.id === Number(inboxId)
);
const {
message_templates: whatsAppMessageTemplates,
additional_attributes: additionalAttributes,
} = inbox || {};
const { message_templates: apiInboxMessageTemplates } =
additionalAttributes || {};
const messagesTemplates =
whatsAppMessageTemplates || apiInboxMessageTemplates;
// filtering out the whatsapp templates with media
if (messagesTemplates instanceof Array) {
return messagesTemplates.filter(template => {
return !template.components.some(
i => i.format === 'IMAGE' || i.format === 'VIDEO'
);
});
}
return [];
},
getNewConversationInboxes($state) {
return $state.records.filter(inbox => {
const { channel_type: channelType, phone_number: phoneNumber = '' } =
inbox;
const isEmailChannel = channelType === INBOX_TYPES.EMAIL;
const isSmsChannel =
channelType === INBOX_TYPES.TWILIO &&
phoneNumber.startsWith('whatsapp');
return isEmailChannel || isSmsChannel;
});
},
getInbox: $state => inboxId => {
const [inbox] = $state.records.filter(
record => record.id === Number(inboxId)
);
return inbox || {};
},
getInboxById: $state => inboxId => {
const [inbox] = $state.records.filter(
record => record.id === Number(inboxId)
);
return camelcaseKeys(inbox || {}, { deep: true });
},
getUIFlags($state) {
return $state.uiFlags;
},
getWebsiteInboxes($state) {
return $state.records.filter(item => item.channel_type === INBOX_TYPES.WEB);
},
getTwilioInboxes($state) {
return $state.records.filter(
item => item.channel_type === INBOX_TYPES.TWILIO
);
},
getSMSInboxes($state) {
return $state.records.filter(
item =>
item.channel_type === INBOX_TYPES.SMS ||
(item.channel_type === INBOX_TYPES.TWILIO && item.medium === 'sms')
);
},
dialogFlowEnabledInboxes($state) {
return $state.records.filter(
item => item.channel_type !== INBOX_TYPES.EMAIL
);
},
getFacebookInboxByInstagramId: $state => instagramId => {
return $state.records.find(
item =>
item.instagram_id === instagramId &&
item.channel_type === INBOX_TYPES.FB
);
},
getInstagramInboxByInstagramId: $state => instagramId => {
return $state.records.find(
item =>
item.instagram_id === instagramId &&
item.channel_type === INBOX_TYPES.INSTAGRAM
);
},
};
const sendAnalyticsEvent = channelType => {
AnalyticsHelper.track(ACCOUNT_EVENTS.ADDED_AN_INBOX, {
channelType,
});
};
export const actions = {
revalidate: async ({ commit }, { newKey }) => {
try {
const isExistingKeyValid = await InboxesAPI.validateCacheKey(newKey);
if (!isExistingKeyValid) {
const response = await InboxesAPI.refetchAndCommit(newKey);
commit(types.default.SET_INBOXES, response.data.payload);
}
} catch (error) {
// Ignore error
}
},
get: async ({ commit }) => {
commit(types.default.SET_INBOXES_UI_FLAG, { isFetching: true });
try {
const response = await InboxesAPI.get(true);
commit(types.default.SET_INBOXES_UI_FLAG, { isFetching: false });
commit(types.default.SET_INBOXES, response.data.payload);
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isFetching: false });
}
},
createChannel: async ({ commit }, params) => {
try {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: true });
const response = await WebChannel.create(params);
commit(types.default.ADD_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
const { channel = {} } = params;
sendAnalyticsEvent(channel.type);
return response.data;
} catch (error) {
const errorMessage = error?.response?.data?.message;
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
throw new Error(errorMessage);
}
},
createWebsiteChannel: async ({ commit }, params) => {
try {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: true });
const response = await WebChannel.create(buildInboxData(params));
commit(types.default.ADD_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
sendAnalyticsEvent('website');
return response.data;
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
return throwErrorMessage(error);
}
},
createTwilioChannel: async ({ commit }, params) => {
try {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: true });
const response = await TwilioChannel.create(params);
commit(types.default.ADD_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
sendAnalyticsEvent('twilio');
return response.data;
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
throw error;
}
},
createFBChannel: async ({ commit }, params) => {
try {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: true });
const response = await FBChannel.create(params);
commit(types.default.ADD_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
sendAnalyticsEvent('facebook');
return response.data;
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isCreating: false });
throw new Error(error);
}
},
...channelActions,
// TODO: Extract other create channel methods to separate files to reduce file size
// - createChannel
// - createWebsiteChannel
// - createTwilioChannel
// - createFBChannel
updateInbox: async ({ commit }, { id, formData = true, ...inboxParams }) => {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdating: true });
try {
const response = await InboxesAPI.update(
id,
formData ? buildInboxData(inboxParams) : inboxParams
);
commit(types.default.EDIT_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdating: false });
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdating: false });
throwErrorMessage(error);
}
},
updateInboxIMAP: async ({ commit }, { id, ...inboxParams }) => {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingIMAP: true });
try {
const response = await InboxesAPI.update(id, inboxParams);
commit(types.default.EDIT_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingIMAP: false });
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingIMAP: false });
throwErrorMessage(error);
}
},
updateInboxSMTP: async ({ commit }, { id, ...inboxParams }) => {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingSMTP: true });
try {
const response = await InboxesAPI.update(id, inboxParams);
commit(types.default.EDIT_INBOXES, response.data);
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingSMTP: false });
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isUpdatingSMTP: false });
throwErrorMessage(error);
}
},
delete: async ({ commit }, inboxId) => {
commit(types.default.SET_INBOXES_UI_FLAG, { isDeleting: true });
try {
await InboxesAPI.delete(inboxId);
commit(types.default.DELETE_INBOXES, inboxId);
commit(types.default.SET_INBOXES_UI_FLAG, { isDeleting: false });
} catch (error) {
commit(types.default.SET_INBOXES_UI_FLAG, { isDeleting: false });
throw new Error(error);
}
},
reauthorizeFacebookPage: async ({ commit }, params) => {
try {
const response = await FBChannel.reauthorizeFacebookPage(params);
commit(types.default.EDIT_INBOXES, response.data);
} catch (error) {
throw new Error(error.message);
}
},
deleteInboxAvatar: async (_, inboxId) => {
try {
await InboxesAPI.deleteInboxAvatar(inboxId);
} catch (error) {
throw new Error(error);
}
},
};
export const mutations = {
[types.default.SET_INBOXES_UI_FLAG]($state, uiFlag) {
$state.uiFlags = { ...$state.uiFlags, ...uiFlag };
},
[types.default.SET_INBOXES]: MutationHelpers.set,
[types.default.SET_INBOXES_ITEM]: MutationHelpers.setSingleRecord,
[types.default.ADD_INBOXES]: MutationHelpers.create,
[types.default.EDIT_INBOXES]: MutationHelpers.update,
[types.default.DELETE_INBOXES]: MutationHelpers.destroy,
};
export default {
namespaced: true,
state,
getters,
actions,
mutations,
};