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# Pull Request Template ## Description This PR fixes an issue with slug validation in the Help Center portal settings. Previously, users were able to create or update slugs with invalid characters such as spaces, slashes, and special symbols, which cause help center to crash. With this update, slug creation and updates are now properly validated. Only slugs that match the allowed pattern will be accepted. No spaces, underscores, slashes, or special characters are allowed. Examples: **user**, **user-guide** --- Fixes https://linear.app/chatwoot/issue/CW-4273/add-validation-for-help-centre-slugs ## Type of change - [x] Bug fix (non-breaking change which fixes an issue) ## How Has This Been Tested? ### Loom video https://www.loom.com/share/a2ca5e2104984f28b29539293ffed33a?sid=e5064cb8-6220-4c43-99da-242c25d32027 ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [x] I have added tests that prove my fix is effective or that my feature works - [x] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules