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Migration Guide: https://chwt.app/v4/migration This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components: - Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent. - Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot. - Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base. - CRM memory: Learns from the conversations and identifies important information about the contact. --------- Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com> Co-authored-by: Sojan <sojan@pepalo.com> Co-authored-by: iamsivin <iamsivin@gmail.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
76 lines
2.0 KiB
Ruby
76 lines
2.0 KiB
Ruby
# == Schema Information
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#
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# Table name: integrations_hooks
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#
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# id :bigint not null, primary key
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# access_token :string
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# hook_type :integer default("account")
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# settings :jsonb
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# status :integer default("enabled")
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer
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# app_id :string
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# inbox_id :integer
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# reference_id :string
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#
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class Integrations::Hook < ApplicationRecord
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include Reauthorizable
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attr_readonly :app_id, :account_id, :inbox_id, :hook_type
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before_validation :ensure_hook_type
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validates :account_id, presence: true
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validates :app_id, presence: true
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validates :inbox_id, presence: true, if: -> { hook_type == 'inbox' }
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validate :validate_settings_json_schema
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validates :app_id, uniqueness: { scope: [:account_id], unless: -> { app.present? && app.params[:allow_multiple_hooks].present? } }
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# TODO: This seems to be only used for slack at the moment
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# We can add a validator when storing the integration settings and toggle this in future
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enum status: { disabled: 0, enabled: 1 }
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belongs_to :account
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belongs_to :inbox, optional: true
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has_secure_token :access_token
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enum hook_type: { account: 0, inbox: 1 }
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def app
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@app ||= Integrations::App.find(id: app_id)
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end
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def slack?
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app_id == 'slack'
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end
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def dialogflow?
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app_id == 'dialogflow'
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end
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def disable
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update(status: 'disabled')
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end
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def process_event(event)
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case app_id
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when 'openai'
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Integrations::Openai::ProcessorService.new(hook: self, event: event).perform if app_id == 'openai'
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else
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{ error: 'No processor found' }
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end
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end
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private
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def ensure_hook_type
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self.hook_type = app.params[:hook_type] if app.present?
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end
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def validate_settings_json_schema
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return if app.blank? || app.params[:settings_json_schema].blank?
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errors.add(:settings, ': Invalid settings data') unless JSONSchemer.schema(app.params[:settings_json_schema]).valid?(settings)
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end
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end
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