Files
chatwoot/app/services/messages/send_email_notification_service.rb
2025-10-15 13:45:23 +05:30

39 lines
1.2 KiB
Ruby

class Messages::SendEmailNotificationService
pattr_initialize [:message!]
def perform
return unless should_send_email_notification?
conversation = message.conversation
conversation_mail_key = format(::Redis::Alfred::CONVERSATION_MAILER_KEY, conversation_id: conversation.id)
# Atomically set redis key to prevent duplicate email workers
# Only the first message in a 2-minute window will successfully set the key and enqueue the worker
# Subsequent messages will fail to set the key (returns false) and skip enqueueing
return unless Redis::Alfred.set(conversation_mail_key, message.id, nx: true, ex: 2.minutes.to_i)
ConversationReplyEmailWorker.perform_in(2.minutes, conversation.id, message.id)
end
private
def should_send_email_notification?
return false unless message.email_notifiable_message?
return false if message.conversation.contact.email.blank?
email_reply_enabled?
end
def email_reply_enabled?
inbox = message.inbox
case inbox.channel.class.to_s
when 'Channel::WebWidget'
inbox.channel.continuity_via_email
when 'Channel::Api'
inbox.account.feature_enabled?('email_continuity_on_api_channel')
else
false
end
end
end