chatwoot/app/controllers/api/v1/widget/messages_controller.rb

class Api::V1::Widget::MessagesController < Api::V1::Widget::BaseController
  before_action :set_web_widget
  before_action :set_contact
  before_action :set_conversation, only: [:create]
  before_action :set_message, only: [:update]

  def index
    @messages = conversation.nil? ? [] : message_finder.perform
  end

  def create
    @message = conversation.messages.new(message_params)
    build_attachment
    @message.save!
  end

  def update
    @message.update!(input_submitted_email: contact_email)
    update_contact(contact_email)
  rescue StandardError => e
    render json: { error: @contact.errors, message: e.message }.to_json, status: 500
  end

  private

  def build_attachment
    return if params[:message][:attachment].blank?

    @message.attachment = Attachment.new(
      account_id: @message.account_id,
      file_type: helpers.file_type(params[:message][:attachment][:file]&.content_type)
    )
    @message.attachment.file.attach(params[:message][:attachment][:file])
  end

  def set_conversation
    @conversation = ::Conversation.create!(conversation_params) if conversation.nil?
  end

  def message_params
    {
      account_id: conversation.account_id,
      contact_id: @contact.id,
      content: permitted_params[:message][:content],
      inbox_id: conversation.inbox_id,
      message_type: :incoming
    }
  end

  def conversation_params
    {
      account_id: inbox.account_id,
      inbox_id: inbox.id,
      contact_id: @contact.id,
      contact_inbox_id: @contact_inbox.id,
      additional_attributes: {
        browser: browser_params,
        referer: permitted_params[:message][:referer_url],
        initiated_at: timestamp_params
      }
    }
  end

  def browser_params
    {
      browser_name: browser.name,
      browser_version: browser.full_version,
      device_name: browser.device.name,
      platform_name: browser.platform.name,
      platform_version: browser.platform.version
    }
  end

  def timestamp_params
    {
      timestamp: permitted_params[:message][:timestamp]
    }
  end

  def inbox
    @inbox ||= ::Inbox.find_by(id: auth_token_params[:inbox_id])
  end

  def message_finder_params
    {
      filter_internal_messages: true,
      before: permitted_params[:before]
    }
  end

  def message_finder
    @message_finder ||= MessageFinder.new(conversation, message_finder_params)
  end

  def update_contact(email)
    contact_with_email = @account.contacts.find_by(email: email)
    if contact_with_email
      @contact = ::ContactMergeAction.new(
        account: @account,
        base_contact: contact_with_email,
        mergee_contact: @contact
      ).perform
    else
      @contact.update!(
        email: email,
        name: contact_name
      )
    end
  end

  def contact_email
    permitted_params[:contact][:email].downcase
  end

  def contact_name
    contact_email.split('@')[0]
  end

  def permitted_params
    params.permit(:id, :before, :website_token, contact: [:email], message: [:content, :referer_url, :timestamp])
  end

  def set_message
    @message = @web_widget.inbox.messages.find(permitted_params[:id])
  end
end