chatwoot/app/models/concerns/reauthorizable.rb

# This concern is primarily targeted for business models dependent on external services
# The auth tokens we obtained on their behalf could expire or becomes invalid.
# We would be aware of it until we make the API call to the service and it throws error

# Example:
# when a user changes his/her password, the auth token they provided to chatwoot becomes invalid

# This module helps to capture the errors into a counter and when threshold is passed would mark
# the object to be reauthorized. We will also send an email to the owners alerting them of the error.

# In the UI, we will check for the reauthorization_required? status and prompt the reauthorization flow

module Reauthorizable
  extend ActiveSupport::Concern

  AUTHORIZATION_ERROR_THRESHOLD = 2

  # model attribute
  def reauthorization_required?
    ::Redis::Alfred.get(reauthorization_required_key).present?
  end

  # model attribute
  def authorization_error_count
    ::Redis::Alfred.get(authorization_error_count_key).to_i
  end

  # action to be performed when we receive authorization errors
  # Implement in your exception handling logic for authorization errors
  def authorization_error!
    ::Redis::Alfred.incr(authorization_error_count_key)
    prompt_reauthorization! if authorization_error_count >= AUTHORIZATION_ERROR_THRESHOLD
  end

  # Performed automatically if error threshold is breached
  # could used to manually prompt reauthorization if auth scope changes
  def prompt_reauthorization!
    ::Redis::Alfred.set(reauthorization_required_key, true)

    if (is_a? Integrations::Hook) && slack?
      AdministratorNotifications::ChannelNotificationsMailer.with(account: account).slack_disconnect.deliver_later
    end
    return unless is_a? Channel::FacebookPage

    AdministratorNotifications::ChannelNotificationsMailer.with(account: account).facebook_disconnect(inbox).deliver_later
  end

  # call this after you successfully Reauthorized the object in UI
  def reauthorized!
    ::Redis::Alfred.delete(authorization_error_count_key)
    ::Redis::Alfred.delete(reauthorization_required_key)
  end

  private

  def authorization_error_count_key
    format(::Redis::Alfred::AUTHORIZATION_ERROR_COUNT, obj_type: self.class.table_name.singularize, obj_id: id)
  end

  def reauthorization_required_key
    format(::Redis::Alfred::REAUTHORIZATION_REQUIRED, obj_type: self.class.table_name.singularize, obj_id: id)
  end
end