Files
chatwoot/app/javascript/dashboard/components-next/NewConversation/components/ContentTemplateForm.vue
Muhsin Keloth 99997a701a feat: Add twilio content templates (#12277)
Implements comprehensive Twilio WhatsApp content template support (Phase
1) enabling text, media, and quick reply templates with proper parameter
conversion, sync capabilities, and feature flag protection.

###  Features Implemented

  **Template Types Supported**

  - Basic Text Templates: Simple text with variables ({{1}}, {{2}})
  - Media Templates: Image/Video/Document templates with text variables
  - Quick Reply Templates: Interactive button templates
- Phase 2 (Future): List Picker, Call-to-Action, Catalog, Carousel,
Authentication templates

  **Template Synchronization**

- API Endpoint: POST
/api/v1/accounts/{account_id}/inboxes/{inbox_id}/sync_templates
  - Background Job: Channels::Twilio::TemplatesSyncJob
  - Storage: JSONB format in channel_twilio_sms.content_templates
  - Auto-categorization: UTILITY, MARKETING, AUTHENTICATION categories

 ###  Template Examples Tested


  #### Text template
```
  { "name": "greet", "language": "en" }
```
  #### Template with variables
```
  { "name": "order_status", "parameters": [{"type": "body", "parameters": [{"text": "John"}]}] }
```

  #### Media template with image
```
  { "name": "product_showcase", "parameters": [
    {"type": "header", "parameters": [{"image": {"link": "image.jpg"}}]},
    {"type": "body", "parameters": [{"text": "iPhone"}, {"text": "$999"}]}
  ]}
```
#### Preview

<img width="1362" height="1058" alt="CleanShot 2025-08-26 at 10 01
51@2x"
src="https://github.com/user-attachments/assets/cb280cea-08c3-44ca-8025-58a96cb3a451"
/>

<img width="1308" height="1246" alt="CleanShot 2025-08-26 at 10 02
02@2x"
src="https://github.com/user-attachments/assets/9ea8537a-61e9-40f5-844f-eaad337e1ddd"
/>

#### User guide

https://www.chatwoot.com/hc/user-guide/articles/1756195741-twilio-content-templates

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-29 16:13:25 +05:30

57 lines
1.6 KiB
Vue

<script setup>
import ContentTemplateParser from 'dashboard/components-next/content-templates/ContentTemplateParser.vue';
import Button from 'dashboard/components-next/button/Button.vue';
import { useI18n } from 'vue-i18n';
defineProps({
template: {
type: Object,
default: () => ({}),
},
});
const emit = defineEmits(['sendMessage', 'back']);
const { t } = useI18n();
const handleSendMessage = payload => {
emit('sendMessage', payload);
};
const handleBack = () => {
emit('back');
};
</script>
<template>
<div
class="absolute top-full mt-1.5 max-h-[30rem] overflow-y-auto ltr:left-0 rtl:right-0 flex flex-col gap-4 px-4 pt-6 pb-5 items-start w-[28.75rem] h-auto bg-n-solid-2 border border-n-strong shadow-sm rounded-lg"
>
<div class="w-full">
<ContentTemplateParser
:template="template"
@send-message="handleSendMessage"
@back="handleBack"
>
<template #actions="{ sendMessage, goBack, disabled }">
<div class="flex gap-3 justify-between items-end w-full h-14">
<Button
:label="t('CONTENT_TEMPLATES.FORM.BACK_BUTTON')"
color="slate"
variant="faded"
class="w-full font-medium"
@click="goBack"
/>
<Button
:label="t('CONTENT_TEMPLATES.FORM.SEND_MESSAGE_BUTTON')"
class="w-full font-medium"
:disabled="disabled"
@click="sendMessage"
/>
</div>
</template>
</ContentTemplateParser>
</div>
</div>
</template>