Files
chatwoot/spec/mailboxes/imap/imap_mailbox_spec.rb
Pranav 7e70f7a68a fix: Disable automations on auto-reply emails (#12101)
The term "sorcerer’s apprentice mode" is defined as a bug in a protocol
where, under some circumstances, the receipt of a message causes
multiple messages to be sent, each of which, when received, triggers the
same bug. - RFC3834

Reference: https://github.com/chatwoot/chatwoot/pull/9606

This PR:
- Adds an auto_reply attribute to message.
- Adds an auto_reply attribute to conversation. 
- Disable conversation_created / conversation_opened event if auto_reply
is set.
- Disable message_created event if auto_reply is set.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-05 13:17:06 +05:30

269 lines
10 KiB
Ruby

require 'rails_helper'
RSpec.describe Imap::ImapMailbox do
include ActionMailbox::TestHelper
describe '#process' do
let(:account) { create(:account) }
let(:agent) { create(:user, email: 'agent@example.com', account: account) }
let(:channel) { create(:channel_email, :imap_email) }
let(:inbox) { channel.inbox }
let!(:contact) { create(:contact, email: 'email@gmail.com', phone_number: '+919584546666', account: account, identifier: '123') }
let(:conversation) { Conversation.where(inbox_id: channel.inbox).last }
let(:class_instance) { described_class.new }
before do
create(:contact_inbox, contact_id: contact.id, inbox_id: channel.inbox.id)
end
context 'when the email is from a new contact' do
let(:inbound_mail) { create_inbound_email_from_mail(from: 'testemail@gmail.com', to: 'imap@gmail.com', subject: 'Hello!') }
it 'creates the contact and conversation with message' do
expect do
class_instance.process(inbound_mail.mail, channel)
end.to change(Conversation, :count).by(1)
expect(conversation.contact.email).to eq(inbound_mail.mail.from.first)
expect(conversation.additional_attributes['source']).to eq('email')
expect(conversation.messages.empty?).to be false
end
end
context 'when the email with has empty text content' do
let(:inbound_mail) { create_inbound_email_from_fixture('attachments_without_text.eml') }
it 'creates a converstation and a message properly' do
expect do
class_instance.process(inbound_mail.mail, channel)
end.to change(Conversation, :count).by(1)
expect(conversation.contact.email).to eq(inbound_mail.mail.from.first)
expect(conversation.messages.last.attachments.count).to be 2
end
end
context 'when the email has attachments with no filename' do
let(:inbound_mail) { create_inbound_email_from_fixture('attachments_without_filename.eml') }
it 'creates a conversation and a message with properly named attachments' do
expect do
class_instance.process(inbound_mail.mail, channel)
end.to change(Conversation, :count).by(1)
last_message = conversation.messages.last
expect(last_message.attachments.count).to be 2
filenames = last_message.attachments.map(&:file).map { |file| file.blob.filename.to_s }
expect(filenames.all? { |filename| filename.present? && filename.start_with?('attachment_') }).to be true
end
end
context 'when the email has inline attachments other than images' do
let(:inbound_mail) { create_inbound_email_from_fixture('email_with_inline_pdf.eml') }
it 'creates a conversation and a message with non-image files as regular attachments' do
expect do
class_instance.process(inbound_mail.mail, channel)
end.to change(Conversation, :count).by(1)
last_message = conversation.messages.last
expect(last_message.attachments.count).to be 1
attachment = last_message.attachments.first
expect(attachment.file.blob.filename.to_s).to eq 'dummy.pdf'
end
end
context 'when the email has 15 or more attachments' do
let(:inbound_mail) { create_inbound_email_from_fixture('multiple_attachments.eml') }
it 'creates a converstation and a message properly' do
expect do
class_instance.process(inbound_mail.mail, channel)
end.to change(Conversation, :count).by(1)
expect(conversation.contact.email).to eq(inbound_mail.mail.from.first)
expect(conversation.messages.last.attachments.count).to be 15
end
end
context 'when a new email from existing contact' do
let(:inbound_mail) { create_inbound_email_from_mail(from: 'email@gmail.com', to: 'imap@gmail.com', subject: 'Hello!') }
it 'creates a new conversation with message' do
class_instance.process(inbound_mail.mail, channel)
expect(conversation.contact.email).to eq(contact.email)
expect(conversation.additional_attributes['source']).to eq('email')
expect(conversation.messages.empty?).to be false
end
end
context 'when a new email with invalid from' do
let(:inbound_mail) { create_inbound_email_from_mail(from: 'invalidemail', to: 'imap@gmail.com', subject: 'Hello!') }
it 'does not create a new conversation' do
expect { class_instance.process(inbound_mail.mail, channel) }.not_to raise_error
end
end
context 'when an auto reply email' do
let(:auto_reply_mail) { create_inbound_email_from_fixture('auto_reply.eml') }
it 'does not create a new conversation' do
expect { class_instance.process(auto_reply_mail.mail, channel) }.to change(Conversation, :count)
expect(Conversation.last.additional_attributes['auto_reply']).to be true
end
end
context 'when the email is bounced' do
let!(:bounced_mail) { create_inbound_email_from_fixture('bounced_gmail.eml') }
it 'processes the bounced email' do
expect { class_instance.process(bounced_mail.mail, channel) }.to change(Message, :count)
expect(Message.last.content_attributes['email']['auto_reply']).to be true
expect(Conversation.last.additional_attributes['auto_reply']).to be true
end
end
context 'when a reply for existing email conversation' do
let(:prev_conversation) { create(:conversation, account: account, inbox: channel.inbox, assignee: agent) }
let(:reply_mail) do
create_inbound_email_from_mail(from: 'email@gmail.com', to: 'imap@gmail.com', subject: 'Hello!', in_reply_to: 'test-in-reply-to')
end
it 'appends new email to the existing conversation' do
create(
:message,
content: 'Incoming Message',
message_type: 'incoming',
inbox: inbox,
account: account,
conversation: prev_conversation
)
create(
:message,
content: 'Outgoing Message',
message_type: 'outgoing',
inbox: inbox,
source_id: 'test-in-reply-to',
account: account,
conversation: prev_conversation
)
expect(prev_conversation.messages.size).to eq(2)
class_instance.process(reply_mail.mail, channel)
expect(prev_conversation.messages.size).to eq(3)
expect(prev_conversation.messages.last.content_attributes['email']['from']).to eq(reply_mail.mail.from)
expect(prev_conversation.messages.last.content_attributes['email']['to']).to eq(reply_mail.mail.to)
expect(prev_conversation.messages.last.content_attributes['email']['subject']).to eq(reply_mail.mail.subject)
expect(prev_conversation.messages.last.content_attributes['email']['in_reply_to']).to eq(reply_mail.mail.in_reply_to)
end
end
context 'when a new conversation with nil in_reply_to' do
let(:prev_conversation) { create(:conversation, account: account, inbox: channel.inbox, assignee: agent) }
let(:reply_mail) do
create_inbound_email_from_mail(from: 'email@gmail.com', to: 'imap@gmail.com', subject: 'Hello!', in_reply_to: nil)
end
it 'appends new email to the existing conversation' do
create(
:message,
content: 'Incoming Message',
message_type: 'incoming',
inbox: inbox,
account: account,
conversation: prev_conversation
)
create(
:message,
content: 'Outgoing Message',
message_type: 'outgoing',
inbox: inbox,
source_id: nil,
account: account,
conversation: prev_conversation
)
expect(prev_conversation.messages.size).to eq(2)
class_instance.process(reply_mail.mail, channel)
expect(prev_conversation.messages.size).to eq(2)
new_converstion_message = Conversation.last.messages.last.content_attributes
expect(new_converstion_message['email']['subject']).to eq('Hello!')
end
end
context 'when a reply for non existing email conversation' do
let(:reply_mail) do
create_inbound_email_from_mail(from: 'email@gmail.com', to: 'imap@gmail.com', subject: 'Hello!', in_reply_to: 'test-in-reply-to')
end
let(:references_email) { create_inbound_email_from_fixture('references.eml') }
it 'creates new email conversation with incoming in-reply-to' do
class_instance.process(reply_mail.mail, channel)
expect(conversation.additional_attributes['in_reply_to']).to eq(reply_mail.mail.in_reply_to)
end
it 'append email to conversation with references id' do
inbox = Inbox.last
message = create(
:message,
content: 'Incoming Message',
message_type: 'incoming',
inbox: inbox,
source_id: 'test-reference-id',
account: account,
conversation: conversation
)
conversation = message.conversation
expect(conversation.messages.size).to eq(1)
class_instance.process(references_email.mail, inbox.channel)
expect(conversation.messages.size).to eq(2)
expect(conversation.messages.last.content).to eq('References Email')
expect(references_email.mail.references).to include('test-reference-id')
end
it 'append email to conversation with reference id string' do
inbox = Inbox.last
message = create(
:message,
content: 'Incoming Message',
message_type: 'incoming',
inbox: inbox,
source_id: 'test-reference-id-2',
account: account,
conversation: conversation
)
conversation = message.conversation
expect(conversation.messages.size).to eq(1)
references_email.mail.references = 'test-reference-id-2'
class_instance.process(references_email.mail, inbox.channel)
expect(conversation.messages.size).to eq(2)
expect(conversation.messages.last.content).to eq('References Email')
expect(references_email.mail.references).to include('test-reference-id-2')
end
end
context 'when a reply for a conversation has multiple in_reply_to' do
let(:multiple_in_reply_to_mail) { create_inbound_email_from_fixture('multiple_in_reply_to.eml').mail }
it 'creates conversation taking the first in_reply_to email' do
class_instance.process(multiple_in_reply_to_mail, channel)
expect(conversation.additional_attributes['in_reply_to']).to eq(multiple_in_reply_to_mail.in_reply_to.first)
end
end
end
end