Files
chatwoot/config/agents/tools.yml
Shivam Mishra b5f5c5c1bc feat: add more tools (#12116)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-08-08 17:57:30 +05:30

37 lines
1.1 KiB
YAML

###### Captain Agent Tools Configuration #######
# id: Tool identifier used to resolve the class (Captain::Tools::{PascalCase(id)}Tool)
# title: Human-readable tool name for frontend display
# description: Brief description of what the tool does
# icon: Icon name for frontend display (frontend icon system)
#######################################################
- id: add_contact_note
title: 'Add Contact Note'
description: 'Add a note to a contact profile'
icon: 'note-add'
- id: add_private_note
title: 'Add Private Note'
description: 'Add a private note to a conversation (internal only)'
icon: 'eye-off'
- id: update_priority
title: 'Update Priority'
description: 'Update conversation priority level'
icon: 'exclamation-triangle'
- id: add_label_to_conversation
title: 'Add Label to Conversation'
description: 'Add a label to a conversation'
icon: 'tag'
- id: faq_lookup
title: 'FAQ Lookup'
description: 'Search FAQ responses using semantic similarity'
icon: 'search'
- id: handoff
title: 'Handoff to Human'
description: 'Hand off the conversation to a human agent'
icon: 'user-switch'