fix: Handling facebook client error for deleted story (#4984)

app/builders/messages/messenger/message_builder.rb

@@ -71,6 +71,11 @@ class Messages::Messenger::MessageBuilder
   rescue Koala::Facebook::AuthenticationError
     @inbox.channel.authorization_error!
     raise
+  rescue Koala::Facebook::ClientError => e
+    # The exception occurs when we are trying fetch the deleted story or blocked story.
+    @message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
+    Rails.logger.error e
+    {}
   rescue StandardError => e
     ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
     {}

config/locales/en.yml

@@ -100,6 +100,7 @@ en:
   conversations:
     messages:
       instagram_story_content: "%{story_sender} mentioned you in the story: "
+      instagram_deleted_story_content: This story is no longer available.
       deleted: This message was deleted
     activity:
       status:

spec/builders/messages/instagram/message_builder_spec.rb

@@ -5,12 +5,14 @@ describe  ::Messages::Instagram::MessageBuilder do
 
   before do
     stub_request(:post, /graph.facebook.com/)
+    stub_request(:get, 'https://www.example.com/test.jpeg')
   end
 
   let!(:account) { create(:account) }
   let!(:instagram_channel) { create(:channel_instagram_fb_page, account: account, instagram_id: 'chatwoot-app-user-id-1') }
   let!(:instagram_inbox) { create(:inbox, channel: instagram_channel, account: account, greeting_enabled: false) }
   let!(:dm_params) { build(:instagram_message_create_event).with_indifferent_access }
+  let!(:story_mention_params) { build(:instagram_story_mention_event).with_indifferent_access }
   let(:fb_object) { double }
   let(:contact) { create(:contact, id: 'Sender-id-1', name: 'Jane Dae') }
   let(:contact_inbox) { create(:contact_inbox, contact_id: contact.id, inbox_id: instagram_inbox.id, source_id: 'Sender-id-1') }
@@ -28,7 +30,7 @@ describe  ::Messages::Instagram::MessageBuilder do
       )
       messaging = dm_params[:entry][0]['messaging'][0]
       contact_inbox
-      instagram_message_builder.new(messaging, instagram_inbox).perform
+      described_class.new(messaging, instagram_inbox).perform
 
       instagram_inbox.reload
 
@@ -41,5 +43,32 @@ describe  ::Messages::Instagram::MessageBuilder do
       expect(contact.name).to eq('Jane Dae')
       expect(message.content).to eq('This is the first message from the customer')
     end
+
+    it 'raises exception on deleted story' do
+      allow(Koala::Facebook::API).to receive(:new).and_return(fb_object)
+      allow(fb_object).to receive(:get_object).and_raise(Koala::Facebook::ClientError.new(
+                                                           190,
+                                                           'This Message has been deleted by the user or the business.'
+                                                         ))
+
+      messaging = story_mention_params[:entry][0][:messaging][0]
+      contact_inbox
+      described_class.new(messaging, instagram_inbox, outgoing_echo: false).perform
+
+      instagram_inbox.reload
+
+      # we would have contact created, message created but the empty message because the story mention has been deleted later
+      # As they show it in instagram that this story is no longer available
+      # and external attachments link would be reachable
+      expect(instagram_inbox.conversations.count).to be 1
+      expect(instagram_inbox.messages.count).to be 1
+
+      contact = instagram_channel.inbox.contacts.first
+      message = instagram_channel.inbox.messages.first
+
+      expect(contact.name).to eq('Jane Dae')
+      expect(message.content).to eq('This story is no longer available.')
+      expect(message.attachments.count).to eq(1)
+    end
   end
 end

spec/factories/instagram/instagram_message_create_event.rb

@@ -104,7 +104,7 @@ FactoryBot.define do
                   {
                     'type': 'share',
                     'payload': {
-                      'url': 'https://imagekit.io/blog/content/images/2020/05/media_library.jpeg'
+                      'url': 'https://www.example.com/test.jpeg'
                     }
                   }
                 ]
@@ -138,7 +138,7 @@ FactoryBot.define do
                   {
                     'type': 'story_mention',
                     'payload': {
-                      'url': 'https://imagekit.io/blog/content/images/2020/05/media_library.jpeg'
+                      'url': 'https://www.example.com/test.jpeg'
                     }
                   }
                 ]

spec/jobs/webhooks/instagram_events_job_spec.rb

@@ -6,7 +6,7 @@ describe Webhooks::InstagramEventsJob do
 
   before do
     stub_request(:post, /graph.facebook.com/)
-    stub_request(:get, 'https://imagekit.io/blog/content/images/2020/05/media_library.jpeg')
+    stub_request(:get, 'https://www.example.com/test.jpeg')
       .with(
         headers: {
           'Accept' => '*/*',
@@ -102,8 +102,7 @@ describe Webhooks::InstagramEventsJob do
           { story:
             {
               mention: {
-                link:
-                 'https://lookaside.fbsbx.com/ig_messaging_cdn/?asset_id=17920786367196703&signature=Aby8EXbvNu4on9efDQecXDasiJX2s0FgWhFGz3mNFB__CsHR22O_1bJiYHkbp3mC1NQeW4jHxls9WyqVgRPcyonUbSJmD44UwLfFhbCK2obesWnFi7VOnisqLu48Xd6KYuNex7uSCQKWM-nw55zQ23bBgfCYw6h5hiJjFHwJDZYm65zXpQ',
+                link: 'https://www.example.com/test.jpeg',
                 id: '17920786367196703'
               }
             },