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https://github.com/lingble/chatwoot.git
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Feat: detect language of the message content (#6660)
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@@ -136,6 +136,7 @@ export const getConditionOptions = ({
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team_id: teams,
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campaigns: generateConditionOptions(campaigns),
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browser_language: languages,
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conversation_language: languages,
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country_code: countries,
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message_type: MESSAGE_CONDITION_VALUES,
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};
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@@ -251,7 +251,7 @@ export default {
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},
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getActionDropdownValues(type) {
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const { agents, labels, teams } = this;
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return getActionOptions({ agents, labels, teams, type });
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return getActionOptions({ agents, labels, teams, languages, type });
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},
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manifestCustomAttributes() {
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const conversationCustomAttributesRaw = this.$store.getters[
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@@ -36,6 +36,13 @@ export const AUTOMATIONS = {
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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{
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key: 'conversation_language',
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name: 'Conversation Language',
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attributeI18nKey: 'CONVERSATION_LANGUAGE',
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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{
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key: 'phone_number',
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name: 'Phone Number',
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@@ -161,6 +168,13 @@ export const AUTOMATIONS = {
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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{
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key: 'conversation_language',
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name: 'Conversation Language',
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attributeI18nKey: 'CONVERSATION_LANGUAGE',
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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],
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actions: [
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{
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@@ -292,6 +306,13 @@ export const AUTOMATIONS = {
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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{
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key: 'conversation_language',
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name: 'Conversation Language',
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attributeI18nKey: 'CONVERSATION_LANGUAGE',
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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],
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actions: [
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{
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@@ -416,6 +437,13 @@ export const AUTOMATIONS = {
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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{
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key: 'conversation_language',
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name: 'Conversation Language',
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attributeI18nKey: 'CONVERSATION_LANGUAGE',
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inputType: 'multi_select',
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filterOperators: OPERATOR_TYPES_1,
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},
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],
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actions: [
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{
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@@ -7,6 +7,8 @@ class HookJob < ApplicationJob
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process_slack_integration(hook, event_name, event_data)
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when 'dialogflow'
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process_dialogflow_integration(hook, event_name, event_data)
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when 'google_translate'
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google_translate_integration(hook, event_name, event_data)
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end
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rescue StandardError => e
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Rails.logger.error e
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@@ -27,4 +29,11 @@ class HookJob < ApplicationJob
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Integrations::Dialogflow::ProcessorService.new(event_name: event_name, hook: hook, event_data: event_data).perform
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end
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def google_translate_integration(hook, event_name, event_data)
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return unless ['message.created'].include?(event_name)
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message = event_data[:message]
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Integrations::GoogleTranslate::DetectLanguageService.new(hook: hook, message: message).perform
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end
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end
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@@ -31,7 +31,7 @@ class AutomationRule < ApplicationRecord
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scope :active, -> { where(active: true) }
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CONDITIONS_ATTRS = %w[content email country_code status message_type browser_language assignee_id team_id referer city company inbox_id
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mail_subject phone_number].freeze
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mail_subject phone_number conversation_language].freeze
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ACTIONS_ATTRS = %w[send_message add_label send_email_to_team assign_team assign_agent send_webhook_event mute_conversation send_attachment
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change_status resolve_conversation snooze_conversation send_email_transcript].freeze
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@@ -212,12 +212,18 @@ class Conversation < ApplicationRecord
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end
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def notify_conversation_updation
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return unless previous_changes.keys.present? && (previous_changes.keys & %w[team_id assignee_id status snoozed_until
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custom_attributes label_list first_reply_created_at]).present?
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return unless previous_changes.keys.present? && whitelisted_keys?
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dispatcher_dispatch(CONVERSATION_UPDATED, previous_changes)
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end
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def whitelisted_keys?
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(
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(previous_changes.keys & %w[team_id assignee_id status snoozed_until custom_attributes label_list first_reply_created_at]).present? ||
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(previous_changes['additional_attributes'].present? && (previous_changes['additional_attributes'][1].keys & %w[conversation_language]).present?)
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)
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end
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def self_assign?(assignee_id)
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assignee_id.present? && Current.user&.id == assignee_id
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end
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@@ -63,6 +63,13 @@
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"filter_operators": [ "equal_to", "not_equal_to", "contains", "does_not_contain" ],
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"attribute_type": "additional_attributes"
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},
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"conversation_language": {
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"attribute_name": "Conversation Language",
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"input_type": "textbox",
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"data_type": "text",
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"filter_operators": [ "equal_to", "not_equal_to" ],
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"attribute_type": "additional_attributes"
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},
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"mail_subject": {
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"attribute_name": "Email Subject",
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"input_type": "textbox",
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@@ -63,6 +63,13 @@
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"filter_operators": [ "equal_to", "not_equal_to", "contains", "does_not_contain" ],
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"attribute_type": "additional_attributes"
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},
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"conversation_language": {
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"attribute_name": "Conversation Language",
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"input_type": "textbox",
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"data_type": "text",
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"filter_operators": [ "equal_to", "not_equal_to" ],
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"attribute_type": "additional_attributes"
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},
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"country_code": {
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"attribute_name": "Country Name",
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"input_type": "textbox",
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40
lib/integrations/google_translate/detect_language_service.rb
Normal file
40
lib/integrations/google_translate/detect_language_service.rb
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@@ -0,0 +1,40 @@
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class Integrations::GoogleTranslate::DetectLanguageService
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pattr_initialize [:hook!, :message!]
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def perform
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return unless valid_message?
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return if conversation.additional_attributes['conversation_language'].present?
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text = message.content[0...1500]
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response = client.detect_language(
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content: text,
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parent: "projects/#{hook.settings['project_id']}"
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)
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update_conversation(response)
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end
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private
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def valid_message?
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message.incoming? && message.content.present?
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end
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def conversation
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@conversation ||= message.conversation
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end
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def update_conversation(response)
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return if response&.languages.blank?
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conversation_language = response.languages.first.language_code
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additional_attributes = conversation.additional_attributes.merge({ conversation_language: conversation_language })
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conversation.update!(additional_attributes: additional_attributes)
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end
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def client
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@client ||= Google::Cloud::Translate.translation_service do |config|
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config.credentials = hook.settings['credentials']
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end
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end
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end
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@@ -16,5 +16,10 @@ FactoryBot.define do
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app_id { 'dyte' }
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settings { { api_key: 'api_key', organization_id: 'org_id' } }
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end
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trait :google_translate do
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app_id { 'google_translate' }
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settings { { project_id: 'test', credentials: {} } }
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end
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end
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end
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@@ -7,7 +7,7 @@ RSpec.describe HookJob, type: :job do
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let(:hook) { create(:integrations_hook, account: account) }
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let(:inbox) { create(:inbox, account: account) }
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let(:event_name) { 'message.created' }
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let(:event_data) { { message: create(:message, account: account) } }
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let(:event_data) { { message: create(:message, account: account, content: 'muchas muchas gracias', message_type: :incoming) } }
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it 'enqueues the job' do
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expect { job }.to have_enqueued_job(described_class)
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@@ -25,7 +25,7 @@ RSpec.describe HookJob, type: :job do
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it 'calls Integrations::Slack::SendOnSlackService when its a slack hook' do
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hook = create(:integrations_hook, app_id: 'slack', account: account)
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allow(Integrations::Slack::SendOnSlackService).to receive(:new).and_return(process_service)
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expect(Integrations::Slack::SendOnSlackService).to receive(:new)
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expect(Integrations::Slack::SendOnSlackService).to receive(:new).with(message: event_data[:message], hook: hook)
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described_class.perform_now(hook, event_name, event_data)
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end
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@@ -40,7 +40,14 @@ RSpec.describe HookJob, type: :job do
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it 'calls Integrations::Dialogflow::ProcessorService when its a dialogflow intergation' do
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hook = create(:integrations_hook, :dialogflow, inbox: inbox, account: account)
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allow(Integrations::Dialogflow::ProcessorService).to receive(:new).and_return(process_service)
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expect(Integrations::Dialogflow::ProcessorService).to receive(:new)
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expect(Integrations::Dialogflow::ProcessorService).to receive(:new).with(event_name: event_name, hook: hook, event_data: event_data)
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described_class.perform_now(hook, event_name, event_data)
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end
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it 'calls Conversations::DetectLanguageJob when its a google_translate intergation' do
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hook = create(:integrations_hook, :google_translate, account: account)
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allow(Integrations::GoogleTranslate::DetectLanguageService).to receive(:new).and_return(process_service)
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expect(Integrations::GoogleTranslate::DetectLanguageService).to receive(:new).with(hook: hook, message: event_data[:message])
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described_class.perform_now(hook, event_name, event_data)
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end
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end
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@@ -0,0 +1,44 @@
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require 'rails_helper'
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require 'google/cloud/translate/v3'
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describe Integrations::GoogleTranslate::DetectLanguageService do
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let(:account) { create(:account) }
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let(:message) { create(:message, account: account, content: 'muchas muchas gracias') }
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let(:hook) { create(:integrations_hook, :google_translate, account: account) }
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let(:translate_client) { double }
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before do
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allow(::Google::Cloud::Translate).to receive(:translation_service).and_return(translate_client)
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allow(translate_client).to receive(:detect_language).and_return(::Google::Cloud::Translate::V3::DetectLanguageResponse
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.new({ languages: [{ language_code: 'es', confidence: 0.71875 }] }))
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end
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describe '#perform' do
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it 'detects and updates the conversation language' do
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described_class.new(hook: hook, message: message).perform
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expect(translate_client).to have_received(:detect_language)
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expect(message.conversation.reload.additional_attributes['conversation_language']).to eq('es')
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end
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it 'will not update the conversation language if it is already present' do
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message.conversation.update!(additional_attributes: { conversation_language: 'en' })
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described_class.new(hook: hook, message: message).perform
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expect(translate_client).not_to have_received(:detect_language)
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expect(message.conversation.reload.additional_attributes['conversation_language']).to eq('en')
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end
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it 'will not update the conversation language if the message is not incoming' do
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message.update!(message_type: :outgoing)
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described_class.new(hook: hook, message: message).perform
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expect(translate_client).not_to have_received(:detect_language)
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expect(message.conversation.reload.additional_attributes['conversation_language']).to be_nil
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end
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it 'will not execute if the message content is blank' do
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message.update!(content: nil)
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described_class.new(hook: hook, message: message).perform
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expect(translate_client).not_to have_received(:detect_language)
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expect(message.conversation.reload.additional_attributes['conversation_language']).to be_nil
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end
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end
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end
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@@ -1,4 +1,5 @@
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require 'rails_helper'
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describe AutomationRuleListener do
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let(:listener) { described_class.instance }
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let!(:account) { create(:account) }
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@@ -160,6 +160,22 @@ RSpec.describe Conversation, type: :model do
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.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: true)
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end
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it 'will run conversation_updated event for conversation_language in additional_attributes' do
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conversation.additional_attributes[:conversation_language] = 'es'
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conversation.save!
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changed_attributes = conversation.previous_changes
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expect(Rails.configuration.dispatcher).to have_received(:dispatch)
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.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: false,
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changed_attributes: changed_attributes, performed_by: nil)
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end
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it 'will not run conversation_updated event for bowser_language in additional_attributes' do
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conversation.additional_attributes[:browser_language] = 'es'
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conversation.save!
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expect(Rails.configuration.dispatcher).not_to have_received(:dispatch)
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.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: true)
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end
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it 'creates conversation activities' do
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conversation.update(
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status: :resolved,
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