Feat: detect language of the message content (#6660)

This commit is contained in:
Tejaswini Chile
2023-04-04 08:57:27 +05:30
committed by GitHub
parent 268eababa3
commit 6a0ca35de4
14 changed files with 178 additions and 7 deletions

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@@ -136,6 +136,7 @@ export const getConditionOptions = ({
team_id: teams,
campaigns: generateConditionOptions(campaigns),
browser_language: languages,
conversation_language: languages,
country_code: countries,
message_type: MESSAGE_CONDITION_VALUES,
};

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@@ -251,7 +251,7 @@ export default {
},
getActionDropdownValues(type) {
const { agents, labels, teams } = this;
return getActionOptions({ agents, labels, teams, type });
return getActionOptions({ agents, labels, teams, languages, type });
},
manifestCustomAttributes() {
const conversationCustomAttributesRaw = this.$store.getters[

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@@ -36,6 +36,13 @@ export const AUTOMATIONS = {
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'conversation_language',
name: 'Conversation Language',
attributeI18nKey: 'CONVERSATION_LANGUAGE',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'phone_number',
name: 'Phone Number',
@@ -161,6 +168,13 @@ export const AUTOMATIONS = {
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'conversation_language',
name: 'Conversation Language',
attributeI18nKey: 'CONVERSATION_LANGUAGE',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
],
actions: [
{
@@ -292,6 +306,13 @@ export const AUTOMATIONS = {
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'conversation_language',
name: 'Conversation Language',
attributeI18nKey: 'CONVERSATION_LANGUAGE',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
],
actions: [
{
@@ -416,6 +437,13 @@ export const AUTOMATIONS = {
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
{
key: 'conversation_language',
name: 'Conversation Language',
attributeI18nKey: 'CONVERSATION_LANGUAGE',
inputType: 'multi_select',
filterOperators: OPERATOR_TYPES_1,
},
],
actions: [
{

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@@ -7,6 +7,8 @@ class HookJob < ApplicationJob
process_slack_integration(hook, event_name, event_data)
when 'dialogflow'
process_dialogflow_integration(hook, event_name, event_data)
when 'google_translate'
google_translate_integration(hook, event_name, event_data)
end
rescue StandardError => e
Rails.logger.error e
@@ -27,4 +29,11 @@ class HookJob < ApplicationJob
Integrations::Dialogflow::ProcessorService.new(event_name: event_name, hook: hook, event_data: event_data).perform
end
def google_translate_integration(hook, event_name, event_data)
return unless ['message.created'].include?(event_name)
message = event_data[:message]
Integrations::GoogleTranslate::DetectLanguageService.new(hook: hook, message: message).perform
end
end

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@@ -31,7 +31,7 @@ class AutomationRule < ApplicationRecord
scope :active, -> { where(active: true) }
CONDITIONS_ATTRS = %w[content email country_code status message_type browser_language assignee_id team_id referer city company inbox_id
mail_subject phone_number].freeze
mail_subject phone_number conversation_language].freeze
ACTIONS_ATTRS = %w[send_message add_label send_email_to_team assign_team assign_agent send_webhook_event mute_conversation send_attachment
change_status resolve_conversation snooze_conversation send_email_transcript].freeze

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@@ -212,12 +212,18 @@ class Conversation < ApplicationRecord
end
def notify_conversation_updation
return unless previous_changes.keys.present? && (previous_changes.keys & %w[team_id assignee_id status snoozed_until
custom_attributes label_list first_reply_created_at]).present?
return unless previous_changes.keys.present? && whitelisted_keys?
dispatcher_dispatch(CONVERSATION_UPDATED, previous_changes)
end
def whitelisted_keys?
(
(previous_changes.keys & %w[team_id assignee_id status snoozed_until custom_attributes label_list first_reply_created_at]).present? ||
(previous_changes['additional_attributes'].present? && (previous_changes['additional_attributes'][1].keys & %w[conversation_language]).present?)
)
end
def self_assign?(assignee_id)
assignee_id.present? && Current.user&.id == assignee_id
end

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@@ -63,6 +63,13 @@
"filter_operators": [ "equal_to", "not_equal_to", "contains", "does_not_contain" ],
"attribute_type": "additional_attributes"
},
"conversation_language": {
"attribute_name": "Conversation Language",
"input_type": "textbox",
"data_type": "text",
"filter_operators": [ "equal_to", "not_equal_to" ],
"attribute_type": "additional_attributes"
},
"mail_subject": {
"attribute_name": "Email Subject",
"input_type": "textbox",

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@@ -63,6 +63,13 @@
"filter_operators": [ "equal_to", "not_equal_to", "contains", "does_not_contain" ],
"attribute_type": "additional_attributes"
},
"conversation_language": {
"attribute_name": "Conversation Language",
"input_type": "textbox",
"data_type": "text",
"filter_operators": [ "equal_to", "not_equal_to" ],
"attribute_type": "additional_attributes"
},
"country_code": {
"attribute_name": "Country Name",
"input_type": "textbox",

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@@ -0,0 +1,40 @@
class Integrations::GoogleTranslate::DetectLanguageService
pattr_initialize [:hook!, :message!]
def perform
return unless valid_message?
return if conversation.additional_attributes['conversation_language'].present?
text = message.content[0...1500]
response = client.detect_language(
content: text,
parent: "projects/#{hook.settings['project_id']}"
)
update_conversation(response)
end
private
def valid_message?
message.incoming? && message.content.present?
end
def conversation
@conversation ||= message.conversation
end
def update_conversation(response)
return if response&.languages.blank?
conversation_language = response.languages.first.language_code
additional_attributes = conversation.additional_attributes.merge({ conversation_language: conversation_language })
conversation.update!(additional_attributes: additional_attributes)
end
def client
@client ||= Google::Cloud::Translate.translation_service do |config|
config.credentials = hook.settings['credentials']
end
end
end

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@@ -16,5 +16,10 @@ FactoryBot.define do
app_id { 'dyte' }
settings { { api_key: 'api_key', organization_id: 'org_id' } }
end
trait :google_translate do
app_id { 'google_translate' }
settings { { project_id: 'test', credentials: {} } }
end
end
end

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@@ -7,7 +7,7 @@ RSpec.describe HookJob, type: :job do
let(:hook) { create(:integrations_hook, account: account) }
let(:inbox) { create(:inbox, account: account) }
let(:event_name) { 'message.created' }
let(:event_data) { { message: create(:message, account: account) } }
let(:event_data) { { message: create(:message, account: account, content: 'muchas muchas gracias', message_type: :incoming) } }
it 'enqueues the job' do
expect { job }.to have_enqueued_job(described_class)
@@ -25,7 +25,7 @@ RSpec.describe HookJob, type: :job do
it 'calls Integrations::Slack::SendOnSlackService when its a slack hook' do
hook = create(:integrations_hook, app_id: 'slack', account: account)
allow(Integrations::Slack::SendOnSlackService).to receive(:new).and_return(process_service)
expect(Integrations::Slack::SendOnSlackService).to receive(:new)
expect(Integrations::Slack::SendOnSlackService).to receive(:new).with(message: event_data[:message], hook: hook)
described_class.perform_now(hook, event_name, event_data)
end
@@ -40,7 +40,14 @@ RSpec.describe HookJob, type: :job do
it 'calls Integrations::Dialogflow::ProcessorService when its a dialogflow intergation' do
hook = create(:integrations_hook, :dialogflow, inbox: inbox, account: account)
allow(Integrations::Dialogflow::ProcessorService).to receive(:new).and_return(process_service)
expect(Integrations::Dialogflow::ProcessorService).to receive(:new)
expect(Integrations::Dialogflow::ProcessorService).to receive(:new).with(event_name: event_name, hook: hook, event_data: event_data)
described_class.perform_now(hook, event_name, event_data)
end
it 'calls Conversations::DetectLanguageJob when its a google_translate intergation' do
hook = create(:integrations_hook, :google_translate, account: account)
allow(Integrations::GoogleTranslate::DetectLanguageService).to receive(:new).and_return(process_service)
expect(Integrations::GoogleTranslate::DetectLanguageService).to receive(:new).with(hook: hook, message: event_data[:message])
described_class.perform_now(hook, event_name, event_data)
end
end

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@@ -0,0 +1,44 @@
require 'rails_helper'
require 'google/cloud/translate/v3'
describe Integrations::GoogleTranslate::DetectLanguageService do
let(:account) { create(:account) }
let(:message) { create(:message, account: account, content: 'muchas muchas gracias') }
let(:hook) { create(:integrations_hook, :google_translate, account: account) }
let(:translate_client) { double }
before do
allow(::Google::Cloud::Translate).to receive(:translation_service).and_return(translate_client)
allow(translate_client).to receive(:detect_language).and_return(::Google::Cloud::Translate::V3::DetectLanguageResponse
.new({ languages: [{ language_code: 'es', confidence: 0.71875 }] }))
end
describe '#perform' do
it 'detects and updates the conversation language' do
described_class.new(hook: hook, message: message).perform
expect(translate_client).to have_received(:detect_language)
expect(message.conversation.reload.additional_attributes['conversation_language']).to eq('es')
end
it 'will not update the conversation language if it is already present' do
message.conversation.update!(additional_attributes: { conversation_language: 'en' })
described_class.new(hook: hook, message: message).perform
expect(translate_client).not_to have_received(:detect_language)
expect(message.conversation.reload.additional_attributes['conversation_language']).to eq('en')
end
it 'will not update the conversation language if the message is not incoming' do
message.update!(message_type: :outgoing)
described_class.new(hook: hook, message: message).perform
expect(translate_client).not_to have_received(:detect_language)
expect(message.conversation.reload.additional_attributes['conversation_language']).to be_nil
end
it 'will not execute if the message content is blank' do
message.update!(content: nil)
described_class.new(hook: hook, message: message).perform
expect(translate_client).not_to have_received(:detect_language)
expect(message.conversation.reload.additional_attributes['conversation_language']).to be_nil
end
end
end

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@@ -1,4 +1,5 @@
require 'rails_helper'
describe AutomationRuleListener do
let(:listener) { described_class.instance }
let!(:account) { create(:account) }

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@@ -160,6 +160,22 @@ RSpec.describe Conversation, type: :model do
.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: true)
end
it 'will run conversation_updated event for conversation_language in additional_attributes' do
conversation.additional_attributes[:conversation_language] = 'es'
conversation.save!
changed_attributes = conversation.previous_changes
expect(Rails.configuration.dispatcher).to have_received(:dispatch)
.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: false,
changed_attributes: changed_attributes, performed_by: nil)
end
it 'will not run conversation_updated event for bowser_language in additional_attributes' do
conversation.additional_attributes[:browser_language] = 'es'
conversation.save!
expect(Rails.configuration.dispatcher).not_to have_received(:dispatch)
.with(described_class::CONVERSATION_UPDATED, kind_of(Time), conversation: conversation, notifiable_assignee_change: true)
end
it 'creates conversation activities' do
conversation.update(
status: :resolved,