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chore: Add controllers for conversation participants (#6462)

Browse Source 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
This commit is contained in:
Pranav Raj S
2023-02-15 16:33:31 -08:00
committed by GitHub
parent 949ddf68ba
commit 7044eda281
34 changed files with 546 additions and 63 deletions
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2
.rubocop.yml
View File

@@ -17,7 +17,6 @@ Metrics/ClassLength:
- 'app/builders/messages/facebook/message_builder.rb'
- 'app/controllers/api/v1/accounts/contacts_controller.rb'
- 'app/listeners/action_cable_listener.rb'
- 'app/models/conversation.rb'
RSpec/ExampleLength:
Max: 25
Style/Documentation:
@@ -188,4 +187,3 @@ AllCops:
- db/migrate/20200927135222_add_last_activity_at_to_conversation.rb
- db/migrate/20210306170117_add_last_activity_at_to_contacts.rb
- db/migrate/20220809104508_revert_cascading_indexes.rb

41
app/controllers/api/v1/accounts/conversations/participants_controller.rb Normal file
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@@ -0,0 +1,41 @@
class Api::V1::Accounts::Conversations::ParticipantsController < Api::V1::Accounts::Conversations::BaseController
def show
@participants = @conversation.conversation_participants
end
def create
ActiveRecord::Base.transaction do
@participants = participants_to_be_added_ids.map { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
end
end
def update
ActiveRecord::Base.transaction do
participants_to_be_added_ids.each { |user_id| @conversation.conversation_participants.find_or_create_by(user_id: user_id) }
participants_to_be_removed_ids.each { |user_id| @conversation.conversation_participants.find_by(user_id: user_id)&.destroy }
end
@participants = @conversation.conversation_participants
render action: 'show'
end
def destroy
ActiveRecord::Base.transaction do
params[:user_ids].map { |user_id| @conversation.conversation_participants.find_by(user_id: user_id)&.destroy }
end
head :ok
end
private
def participants_to_be_added_ids
params[:user_ids] - current_participant_ids
end
def participants_to_be_removed_ids
current_participant_ids - params[:user_ids]
end
def current_participant_ids
@current_participant_ids ||= @conversation.conversation_participants.pluck(:user_id)
end
end

2
app/finders/conversation_finder.rb
View File

@@ -97,6 +97,8 @@ class ConversationFinder
when 'mention'
conversation_ids = current_account.mentions.where(user: current_user).pluck(:conversation_id)
@conversations = @conversations.where(id: conversation_ids)
when 'participating'
@conversations = current_user.participating_conversations.where(account_id: current_account.id)
when 'unattended'
@conversations = @conversations.where(first_reply_created_at: nil)
end

12
app/mailers/agent_notifications/conversation_notifications_mailer.rb
View File

@@ -42,6 +42,18 @@ class AgentNotifications::ConversationNotificationsMailer < ApplicationMailer
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def participating_conversation_new_message(message, agent)
return unless smtp_config_set_or_development?
# Don't spam with email notifications if agent is online
return if ::OnlineStatusTracker.get_presence(message.account_id, 'User', agent.id)
@agent = agent
@conversation = message.conversation
subject = "#{@agent.available_name}, New message in your participating conversation [ID - #{@conversation.display_id}]."
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
private
def liquid_droppables

13
app/models/concerns/assignment_handler.rb
View File

@@ -4,7 +4,7 @@ module AssignmentHandler
included do
before_save :ensure_assignee_is_from_team
after_commit :notify_assignment_change, :process_assignment_activities
after_commit :notify_assignment_change, :process_assignment_changes
end
private
@@ -36,6 +36,11 @@ module AssignmentHandler
end
end
def process_assignment_changes
process_assignment_activities
process_participant_assignment
end
def process_assignment_activities
user_name = Current.user.name if Current.user.present?
if saved_change_to_team_id?
@@ -44,4 +49,10 @@ module AssignmentHandler
create_assignee_change_activity(user_name)
end
end
def process_participant_assignment
return unless saved_change_to_assignee_id? && assignee_id.present?
conversation_participants.find_or_create_by!(user_id: assignee_id)
end
end

53
app/models/concerns/user_attribute_helpers.rb Normal file
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@@ -0,0 +1,53 @@
module UserAttributeHelpers
extend ActiveSupport::Concern
def available_name
self[:display_name].presence || name
end
def availability_status
current_account_user&.availability_status
end
def auto_offline
current_account_user&.auto_offline
end
def inviter
current_account_user&.inviter
end
def active_account_user
account_users.order(active_at: :desc)&.first
end
def current_account_user
# We want to avoid subsequent queries in case where the association is preloaded.
# using where here will trigger n+1 queries.
account_users.find { |ac_usr| ac_usr.account_id == Current.account.id } if Current.account
end
def account
current_account_user&.account
end
def administrator?
current_account_user&.administrator?
end
def agent?
current_account_user&.agent?
end
def role
current_account_user&.role
end
# Used internally for Chatwoot in Chatwoot
def hmac_identifier
hmac_key = GlobalConfig.get('CHATWOOT_INBOX_HMAC_KEY')['CHATWOOT_INBOX_HMAC_KEY']
return OpenSSL::HMAC.hexdigest('sha256', hmac_key, email) if hmac_key.present?
''
end
end

1
app/models/conversation.rb
View File

@@ -86,6 +86,7 @@ class Conversation < ApplicationRecord
has_many :mentions, dependent: :destroy_async
has_many :messages, dependent: :destroy_async, autosave: true
has_one :csat_survey_response, dependent: :destroy_async
has_many :conversation_participants, dependent: :destroy_async
has_many :notifications, as: :primary_actor, dependent: :destroy_async
before_save :ensure_snooze_until_reset

41
app/models/conversation_participant.rb Normal file
View File

@@ -0,0 +1,41 @@
# == Schema Information
#
# Table name: conversation_participants
#
# id :bigint not null, primary key
# created_at :datetime not null
# updated_at :datetime not null
# account_id :bigint not null
# conversation_id :bigint not null
# user_id :bigint not null
#
# Indexes
#
# index_conversation_participants_on_account_id (account_id)
# index_conversation_participants_on_conversation_id (conversation_id)
# index_conversation_participants_on_user_id (user_id)
# index_conversation_participants_on_user_id_and_conversation_id (user_id,conversation_id) UNIQUE
#
class ConversationParticipant < ApplicationRecord
validates :account_id, presence: true
validates :conversation_id, presence: true
validates :user_id, presence: true
validates :user_id, uniqueness: { scope: [:conversation_id] }
validate :ensure_inbox_access
belongs_to :account
belongs_to :conversation
belongs_to :user
before_validation :ensure_account_id
private
def ensure_account_id
self.account_id = conversation&.account_id
end
def ensure_inbox_access
errors.add(:user, 'must have inbox access') if conversation && conversation.inbox.assignable_agents.exclude?(user)
end
end

11
app/models/notification.rb
View File

@@ -34,7 +34,8 @@ class Notification < ApplicationRecord
conversation_creation: 1,
conversation_assignment: 2,
assigned_conversation_new_message: 3,
conversation_mention: 4
conversation_mention: 4,
participating_conversation_new_message: 5
}.freeze
enum notification_type: NOTIFICATION_TYPES
@@ -94,7 +95,7 @@ class Notification < ApplicationRecord
I18n.t('notifications.notification_title.conversation_creation', display_id: primary_actor.display_id, inbox_name: primary_actor.inbox.name)
when 'conversation_assignment'
I18n.t('notifications.notification_title.conversation_assignment', display_id: primary_actor.display_id)
when 'assigned_conversation_new_message'
when 'assigned_conversation_new_message', 'participating_conversation_new_message'
I18n.t(
'notifications.notification_title.assigned_conversation_new_message',
display_id: conversation.display_id,
@@ -109,7 +110,11 @@ class Notification < ApplicationRecord
# rubocop:enable Metrics/CyclomaticComplexity
def conversation
return primary_actor.conversation if %w[assigned_conversation_new_message conversation_mention].include? notification_type
return primary_actor.conversation if %w[
assigned_conversation_new_message
participating_conversation_new_message
conversation_mention
].include? notification_type
primary_actor
end

53
app/models/user.rb
View File

@@ -48,6 +48,7 @@ class User < ApplicationRecord
include Rails.application.routes.url_helpers
include Reportable
include SsoAuthenticatable
include UserAttributeHelpers
devise :database_authenticatable,
:registerable,
@@ -76,6 +77,8 @@ class User < ApplicationRecord
has_many :assigned_conversations, foreign_key: 'assignee_id', class_name: 'Conversation', dependent: :nullify
alias_attribute :conversations, :assigned_conversations
has_many :csat_survey_responses, foreign_key: 'assigned_agent_id', dependent: :nullify
has_many :conversation_participants, dependent: :destroy_async
has_many :participating_conversations, through: :conversation_participants, source: :conversation
has_many :inbox_members, dependent: :destroy_async
has_many :inboxes, through: :inbox_members, source: :inbox
@@ -110,60 +113,10 @@ class User < ApplicationRecord
self.uid = email
end
def active_account_user
account_users.order(active_at: :desc)&.first
end
def current_account_user
# We want to avoid subsequent queries in case where the association is preloaded.
# using where here will trigger n+1 queries.
account_users.find { |ac_usr| ac_usr.account_id == Current.account.id } if Current.account
end
def available_name
self[:display_name].presence || name
end
# Used internally for Chatwoot in Chatwoot
def hmac_identifier
hmac_key = GlobalConfig.get('CHATWOOT_INBOX_HMAC_KEY')['CHATWOOT_INBOX_HMAC_KEY']
return OpenSSL::HMAC.hexdigest('sha256', hmac_key, email) if hmac_key.present?
''
end
def account
current_account_user&.account
end
def assigned_inboxes
administrator? ? Current.account.inboxes : inboxes.where(account_id: Current.account.id)
end
def administrator?
current_account_user&.administrator?
end
def agent?
current_account_user&.agent?
end
def role
current_account_user&.role
end
def availability_status
current_account_user&.availability_status
end
def auto_offline
current_account_user&.auto_offline
end
def inviter
current_account_user&.inviter
end
def serializable_hash(options = nil)
super(options).merge(confirmed: confirmed?)
end

7
app/services/messages/mention_service.rb
View File

@@ -9,6 +9,7 @@ class Messages::MentionService
Conversations::UserMentionJob.perform_later(validated_mentioned_ids, message.conversation.id, message.account.id)
generate_notifications_for_mentions(validated_mentioned_ids)
add_mentioned_users_as_participants(validated_mentioned_ids)
end
private
@@ -38,4 +39,10 @@ class Messages::MentionService
).perform
end
end
def add_mentioned_users_as_participants(validated_mentioned_ids)
validated_mentioned_ids.each do |user_id|
message.conversation.conversation_participants.find_or_create_by!(user_id: user_id)
end
end
end

25
app/services/messages/new_message_notification_service.rb
View File

@@ -4,6 +4,7 @@ class Messages::NewMessageNotificationService
def perform
return unless message.notifiable?
notify_participating_users
notify_conversation_assignee
end
@@ -11,8 +12,23 @@ class Messages::NewMessageNotificationService
delegate :conversation, :sender, :account, to: :message
def notify_participating_users
participating_users = conversation.conversation_participants.map(&:user)
participating_users -= [sender] if sender.is_a?(User)
participating_users.uniq.each do |participant|
NotificationBuilder.new(
notification_type: 'participating_conversation_new_message',
user: participant,
account: account,
primary_actor: message
).perform
end
end
def notify_conversation_assignee
return if conversation.assignee.blank?
return if assignee_already_notified_via_participation?
return if conversation.assignee == sender
NotificationBuilder.new(
@@ -22,4 +38,13 @@ class Messages::NewMessageNotificationService
primary_actor: message
).perform
end
def assignee_already_notified_via_participation?
return unless conversation.conversation_participants.map(&:user).include?(conversation.assignee)
# check whether participation notifcation is disabled for assignee
notification_setting = conversation.assignee.notification_settings.find_by(account_id: account.id)
notification_setting.public_send(:email_participating_conversation_new_message?) || notification_setting
.public_send(:push_participating_conversation_new_message?)
end
end

3
app/views/api/v1/accounts/conversations/participants/create.json.jbuilder Normal file
View File

@@ -0,0 +1,3 @@
json.array! @participants do |participant|
json.partial! 'api/v1/models/agent', format: :json, resource: participant.user
end

3
app/views/api/v1/accounts/conversations/participants/show.json.jbuilder Normal file
View File

@@ -0,0 +1,3 @@
json.array! @participants do |participant|
json.partial! 'api/v1/models/agent', format: :json, resource: participant.user
end

6
app/views/api/v1/accounts/notifications/index.json.jbuilder
View File

@@ -11,7 +11,11 @@ json.data do
json.notification_type notification.notification_type
json.push_message_title notification.push_message_title
# TODO: front end assumes primary actor to be conversation. should fix in future
if %w[assigned_conversation_new_message conversation_mention].include? notification.notification_type
if %w[
assigned_conversation_new_message
participating_conversation_new_message
conversation_mention
].include? notification.notification_type
json.primary_actor_type 'Conversation'
json.primary_actor_id notification.conversation.id
json.primary_actor notification.conversation.push_event_data

5
app/views/mailers/agent_notifications/conversation_notifications_mailer/participating_conversation_new_message.liquid Normal file
View File

@@ -0,0 +1,5 @@
<p>Hi {{user.available_name}},</p>
<p>You have received a new message in a conversation you are participating.</p>
<p>Click <a href="{{action_url}}">here</a> to get cracking.</p>

1
config/routes.rb
View File

@@ -77,6 +77,7 @@ Rails.application.routes.draw do
resources :messages, only: [:index, :create, :destroy]
resources :assignments, only: [:create]
resources :labels, only: [:create, :index]
resource :participants, only: [:show, :create, :update, :destroy]
resource :direct_uploads, only: [:create]
end
member do

11
db/migrate/20220808193420_add_conversation_participants.rb Normal file
View File

@@ -0,0 +1,11 @@
class AddConversationParticipants < ActiveRecord::Migration[6.1]
def change
create_table 'conversation_participants', force: :cascade do |t|
t.references :account, null: false
t.references :user, null: false
t.references :conversation, null: false
t.datetime 'created_at', precision: 6, null: false
t.datetime 'updated_at', precision: 6, null: false
end
end
end

5
db/migrate/20230118155353_add_unique_index_to_conversation_participants.rb Normal file
View File

@@ -0,0 +1,5 @@
class AddUniqueIndexToConversationParticipants < ActiveRecord::Migration[6.1]
def change
add_index :conversation_participants, [:user_id, :conversation_id], unique: true
end
end

12
db/schema.rb
View File

@@ -388,6 +388,18 @@ ActiveRecord::Schema.define(version: 2023_02_09_033203) do
t.index ["phone_number", "account_id"], name: "index_contacts_on_phone_number_and_account_id"
end
create_table "conversation_participants", force: :cascade do |t|
t.bigint "account_id", null: false
t.bigint "user_id", null: false
t.bigint "conversation_id", null: false
t.datetime "created_at", precision: 6, null: false
t.datetime "updated_at", precision: 6, null: false
t.index ["account_id"], name: "index_conversation_participants_on_account_id"
t.index ["conversation_id"], name: "index_conversation_participants_on_conversation_id"
t.index ["user_id", "conversation_id"], name: "index_conversation_participants_on_user_id_and_conversation_id", unique: true
t.index ["user_id"], name: "index_conversation_participants_on_user_id"
end
create_table "conversations", id: :serial, force: :cascade do |t|
t.integer "account_id", null: false
t.integer "inbox_id", null: false

4
spec/controllers/api/v1/accounts/bulk_actions_controller_spec.rb
View File

@@ -12,6 +12,10 @@ RSpec.describe 'Api::V1::Accounts::BulkActionsController', type: :request do
create(:conversation, account_id: account.id, status: :open, team_id: team_1.id)
create(:conversation, account_id: account.id, status: :open)
create(:conversation, account_id: account.id, status: :open)
Conversation.all.each do |conversation|
create(:inbox_member, inbox: conversation.inbox, user: agent_1)
create(:inbox_member, inbox: conversation.inbox, user: agent_2)
end
end
describe 'POST /api/v1/accounts/{account.id}/bulk_action' do

2
spec/controllers/api/v1/accounts/conversations/assignments_controller_spec.rb
View File

@@ -56,8 +56,8 @@ RSpec.describe 'Conversation Assignment API', type: :request do
let(:agent) { create(:user, account: account, role: :agent) }
before do
conversation.update!(assignee: agent)
create(:inbox_member, inbox: conversation.inbox, user: agent)
conversation.update!(assignee: agent)
end
it 'unassigns the assignee from the conversation' do

142
spec/controllers/api/v1/accounts/conversations/participants_controller_spec.rb Normal file
View File

@@ -0,0 +1,142 @@
require 'rails_helper'
RSpec.describe 'Conversation Participants API', type: :request do
let(:account) { create(:account) }
let(:conversation) { create(:conversation, account: account) }
let(:agent) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, inbox: conversation.inbox, user: agent)
end
describe 'GET /api/v1/accounts/{account.id}/conversations/<id>/paricipants' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id)
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user with access to the conversation' do
let(:participant1) { create(:user, account: account, role: :agent) }
let(:participant2) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, inbox: conversation.inbox, user: participant1)
create(:inbox_member, inbox: conversation.inbox, user: participant2)
end
it 'returns all the partipants for the conversation' do
create(:conversation_participant, conversation: conversation, user: participant1)
create(:conversation_participant, conversation: conversation, user: participant2)
get api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id),
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(response.body).to include(participant1.email)
expect(response.body).to include(participant2.email)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/<id>/participants' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id)
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:participant) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, inbox: conversation.inbox, user: participant)
end
it 'creates a new participants when its authorized agent' do
params = { user_ids: [participant.id] }
expect(conversation.conversation_participants.count).to eq(0)
post api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id),
params: params,
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(response.body).to include(participant.email)
expect(conversation.conversation_participants.count).to eq(1)
end
end
end
describe 'PUT /api/v1/accounts/{account.id}/conversations/<id>/participants' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
put api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id)
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:participant) { create(:user, account: account, role: :agent) }
let(:participant_to_be_added) { create(:user, account: account, role: :agent) }
let(:participant_to_be_removed) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, inbox: conversation.inbox, user: participant)
create(:inbox_member, inbox: conversation.inbox, user: participant_to_be_added)
create(:inbox_member, inbox: conversation.inbox, user: participant_to_be_removed)
end
it 'updates participants when its authorized agent' do
params = { user_ids: [participant.id, participant_to_be_added.id] }
create(:conversation_participant, conversation: conversation, user: participant)
create(:conversation_participant, conversation: conversation, user: participant_to_be_removed)
expect(conversation.conversation_participants.count).to eq(2)
put api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id),
params: params,
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(response.body).to include(participant.email)
expect(response.body).to include(participant_to_be_added.email)
expect(conversation.conversation_participants.count).to eq(2)
end
end
end
describe 'DELETE /api/v1/accounts/{account.id}/conversations/<id>/participants' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
delete api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id)
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:participant) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, inbox: conversation.inbox, user: participant)
end
it 'deletes participants when its authorized agent' do
params = { user_ids: [participant.id] }
create(:conversation_participant, conversation: conversation, user: participant)
expect(conversation.conversation_participants.count).to eq(1)
delete api_v1_account_conversation_participants_url(account_id: account.id, conversation_id: conversation.display_id),
params: params,
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.conversation_participants.count).to eq(0)
end
end
end
end

10
spec/controllers/api/v2/accounts/report_controller_spec.rb
View File

@@ -111,11 +111,11 @@ RSpec.describe 'Reports API', type: :request do
context 'when an agent1 associated to conversation having first reply from agent2' do
let(:listener) { ReportingEventListener.instance }
let(:account) { create(:account) }
let(:admin) { create(:user, account: account, role: :administrator) }
let(:agent2) { create(:user, account: account, role: :agent) }
it 'returns unattended conversation count zero for agent1' do
agent1 = create(:user, account: account, role: :agent)
agent2 = create(:user, account: account, role: :agent)
create(:inbox_member, user: agent, inbox: inbox)
create(:inbox_member, user: agent2, inbox: inbox)
conversation = create(:conversation, account: account,
inbox: inbox, assignee: agent2)
@@ -129,7 +129,7 @@ RSpec.describe 'Reports API', type: :request do
event = Events::Base.new('first.reply.created', Time.zone.now, message: first_reply_message)
listener.first_reply_created(event)
conversation.assignee_id = agent1.id
conversation.assignee_id = agent.id
conversation.save!
get "/api/v2/accounts/#{account.id}/reports/conversations",
@@ -140,7 +140,7 @@ RSpec.describe 'Reports API', type: :request do
as: :json
json_response = JSON.parse(response.body)
user_metrics = json_response.find { |item| item['name'] == agent1[:name] }
user_metrics = json_response.find { |item| item['name'] == agent[:name] }
expect(user_metrics.present?).to be true
expect(user_metrics['metric']['open']).to eq(1)

13
spec/factories/conversation_participants.rb Normal file
View File

@@ -0,0 +1,13 @@
FactoryBot.define do
factory :conversation_participant do
conversation
account
before(:build) do |conversation|
if conversation.user.blank?
conversation.user = create(:user, account: conversation.account)
create(:inbox_member, user: conversation.user, inbox: conversation.conversation.inbox)
end
end
end
end

6
spec/jobs/bulk_actions_job_spec.rb
View File

@@ -15,6 +15,12 @@ RSpec.describe BulkActionsJob, type: :job do
let!(:conversation_2) { create(:conversation, account_id: account.id, status: :open) }
let!(:conversation_3) { create(:conversation, account_id: account.id, status: :open) }
before do
Conversation.all.each do |conversation|
create(:inbox_member, inbox: conversation.inbox, user: agent)
end
end
it 'enqueues the job' do
expect { job }.to have_enqueued_job(described_class)
.with(account: account, params: params, user: agent)

18
spec/mailers/agent_notifications/conversation_notifications_mailer_spec.rb
View File

@@ -87,4 +87,22 @@ RSpec.describe AgentNotifications::ConversationNotificationsMailer, type: :maile
expect(mail).to be_nil
end
end
describe 'participating_conversation_new_message' do
let(:message) { create(:message, conversation: conversation, account: account) }
let(:mail) { described_class.with(account: account).participating_conversation_new_message(message, agent).deliver_now }
it 'renders the subject' do
expect(mail.subject).to eq("#{agent.available_name}, New message in your participating conversation [ID - #{message.conversation.display_id}].")
end
it 'renders the receiver email' do
expect(mail.to).to eq([agent.email])
end
it 'will not send email if agent is online' do
::OnlineStatusTracker.update_presence(conversation.account.id, 'User', agent.id)
expect(mail).to be_nil
end
end
end

8
spec/models/concerns/assignment_handler_shared.rb
View File

@@ -73,6 +73,10 @@ shared_examples_for 'assignment_handler' do
end
let(:assignment_mailer) { instance_double(AgentNotifications::ConversationNotificationsMailer, deliver: true) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'assigns the agent to conversation' do
expect(update_assignee).to be(true)
expect(conversation.reload.assignee).to eq(agent)
@@ -85,6 +89,10 @@ shared_examples_for 'assignment_handler' do
expect(update_assignee).to be(true)
end
it 'adds assignee to conversation participants' do
expect { update_assignee }.to change { conversation.conversation_participants.count }.by(1)
end
context 'when agent is current user' do
before do
Current.user = agent

32
spec/models/conversation_participants_spec.rb Normal file
View File

@@ -0,0 +1,32 @@
require 'rails_helper'
RSpec.describe ConversationParticipant, type: :model do
context 'with validations' do
it { is_expected.to validate_presence_of(:account_id) }
it { is_expected.to validate_presence_of(:conversation_id) }
it { is_expected.to validate_presence_of(:user_id) }
end
describe 'associations' do
it { is_expected.to belong_to(:account) }
it { is_expected.to belong_to(:conversation) }
it { is_expected.to belong_to(:user) }
end
describe 'validations' do
it 'ensure account is present' do
conversation = create(:conversation)
conversation_participant = build(:conversation_participant, conversation: conversation, account_id: nil)
conversation_participant.valid?
expect(conversation_participant.account_id).to eq(conversation.account_id)
end
it 'throws error if inbox member does not belongs to account' do
conversation = create(:conversation)
user = create(:user, account: conversation.account)
participant = build(:conversation_participant, user: user, conversation: conversation)
expect { participant.save! }.to raise_error(ActiveRecord::RecordInvalid)
expect(participant.errors.messages[:user]).to eq(['must have inbox access'])
end
end
end

2
spec/models/conversation_spec.rb
View File

@@ -105,6 +105,8 @@ RSpec.describe Conversation, type: :model do
let(:label) { create(:label, account: account) }
before do
create(:inbox_member, user: old_assignee, inbox: conversation.inbox)
create(:inbox_member, user: new_assignee, inbox: conversation.inbox)
allow(Rails.configuration.dispatcher).to receive(:dispatch)
Current.user = old_assignee
end

8
spec/models/notification_spec.rb
View File

@@ -51,6 +51,14 @@ RSpec.describe Notification do
expect(notification.push_message_title).to eq "[New message] - ##{notification.conversation.display_id} "
end
it 'returns appropriate title suited for the notification type participating_conversation_new_message' do
message = create(:message, sender: create(:user), content: Faker::Lorem.paragraphs(number: 2))
notification = create(:notification, notification_type: 'participating_conversation_new_message', primary_actor: message)
expect(notification.push_message_title).to eq "[New message] - ##{notification.conversation.display_id} \
#{message.content.truncate_words(10)}"
end
it 'returns appropriate title suited for the notification type conversation_mention' do
message = create(:message, sender: create(:user), content: 'Hey [@John](mention://user/1/john), can you check this ticket?')
notification = create(:notification, notification_type: 'conversation_mention', primary_actor: message, secondary_actor: message.sender)

1
spec/services/auto_assignment/agent_assignment_service_spec.rb
View File

@@ -16,6 +16,7 @@ RSpec.describe AutoAssignment::AgentAssignmentService do
end
before do
inbox_members.each { |inbox_member| create(:account_user, account: account, user: inbox_member.user) }
allow(::OnlineStatusTracker).to receive(:get_available_users).and_return(online_users)
end

5
spec/services/messages/mention_service_spec.rb
View File

@@ -61,5 +61,10 @@ describe Messages::MentionService do
account: account,
primary_actor: message)
end
it 'add the users to the participants list' do
described_class.new(message: message).perform
expect(conversation.conversation_participants.map(&:user_id)).to match_array([first_agent.id, second_agent.id])
end
end
end

51
spec/services/messages/new_message_notification_service_spec.rb
View File

@@ -13,13 +13,18 @@ describe Messages::NewMessageNotificationService do
let(:account) { create(:account) }
let(:assignee) { create(:user, account: account) }
let(:participating_agent_1) { create(:user, account: account) }
let(:participating_agent_2) { create(:user, account: account) }
let(:inbox) { create(:inbox, account: account) }
let(:conversation) { create(:conversation, account: account, inbox: inbox, assignee: assignee) }
let(:builder) { double }
before do
create(:inbox_member, inbox: inbox, user: participating_agent_1)
create(:inbox_member, inbox: inbox, user: participating_agent_2)
create(:inbox_member, inbox: inbox, user: assignee)
create(:conversation_participant, conversation: conversation, user: participating_agent_1)
create(:conversation_participant, conversation: conversation, user: participating_agent_2)
create(:conversation_participant, conversation: conversation, user: assignee)
allow(NotificationBuilder).to receive(:new).and_return(builder)
allow(builder).to receive(:perform)
end
@@ -31,12 +36,26 @@ describe Messages::NewMessageNotificationService do
described_class.new(message: message).perform
end
it 'creates notifications for other participating users' do
expect(NotificationBuilder).to have_received(:new).with(notification_type: 'participating_conversation_new_message',
user: participating_agent_2,
account: account,
primary_actor: message)
end
it 'creates notifications for assignee' do
expect(NotificationBuilder).to have_received(:new).with(notification_type: 'assigned_conversation_new_message',
user: assignee,
account: account,
primary_actor: message)
end
it 'will not create notifications for the user who created the message' do
expect(NotificationBuilder).not_to have_received(:new).with(notification_type: 'participating_conversation_new_message',
user: participating_agent_1,
account: account,
primary_actor: message)
end
end
context 'when message is created by a contact' do
@@ -52,6 +71,34 @@ describe Messages::NewMessageNotificationService do
account: account,
primary_actor: message)
end
it 'creates notifications for all participating users' do
expect(NotificationBuilder).to have_received(:new).with(notification_type: 'participating_conversation_new_message',
user: participating_agent_1,
account: account,
primary_actor: message)
expect(NotificationBuilder).to have_received(:new).with(notification_type: 'participating_conversation_new_message',
user: participating_agent_2,
account: account,
primary_actor: message)
end
end
context 'with multiple notifications are subscribed' do
let(:message) { create(:message, conversation: conversation, account: account) }
before do
assignee.notification_settings.find_by(account_id: account.id).update(selected_email_flags: %w[email_assigned_conversation_new_message
email_participating_conversation_new_message])
described_class.new(message: message).perform
end
it 'will not create assignee notifications for the assignee if participating notification was send' do
expect(NotificationBuilder).not_to have_received(:new).with(notification_type: 'assigned_conversation_new_message',
user: assignee,
account: account,
primary_actor: message)
end
end
context 'when message is created by assignee' do
@@ -62,6 +109,10 @@ describe Messages::NewMessageNotificationService do
end
it 'will not create notifications for the user who created the message' do
expect(NotificationBuilder).not_to have_received(:new).with(notification_type: 'participating_conversation_new_message',
user: assignee,
account: account,
primary_actor: message)
expect(NotificationBuilder).not_to have_received(:new).with(notification_type: 'assigned_conversation_new_message',
user: assignee,
account: account,