Merge branch 'develop' into fix/message-contains

2025-11-01 11:37:58 +00:00 · 2025-09-22 16:49:27 +05:30
parent 324181e129 b5deecc9f9
commit 8638cbcc5d
3224 changed files with 194548 additions and 32631 deletions
--- a/.circleci/config.yml
+++ b/.circleci/config.yml
@@ -1,6 +1,7 @@
 version: 2.1
 orbs:
  node: circleci/node@6.1.0
+  qlty-orb: qltysh/qlty-orb@0.0

 defaults: &defaults
  working_directory: ~/build
@@ -73,15 +74,15 @@ jobs:
              libvips

      - run:
-          name: Install RVM and Ruby 3.3.3
+          name: Install RVM and Ruby 3.4.4
          command: |
            sudo apt-get install -y gpg
            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
            \curl -sSL https://get.rvm.io | bash -s stable
            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
            source ~/.rvm/scripts/rvm
-            rvm install "3.3.3"
-            rvm use 3.3.3 --default
+            rvm install "3.4.4"
+            rvm use 3.4.4 --default
            gem install bundler -v 2.5.16

      - run:
@@ -89,14 +90,6 @@ jobs:
          command: |
            source ~/.rvm/scripts/rvm
            bundle install
-            # pnpm install
-
-      - run:
-          name: Download cc-test-reporter
-          command: |
-            mkdir -p ~/tmp
-            curl -L https://codeclimate.com/downloads/test-reporter/test-reporter-latest-linux-amd64 > ~/tmp/cc-test-reporter
-            chmod +x ~/tmp/cc-test-reporter

      # Swagger verification
      - run:
@@ -108,10 +101,11 @@ jobs:
              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
              exit 1
            fi
+            mkdir -p ~/tmp
            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json

-      # we remove the FRONTED_URL from the .env before running the tests
+      # Configure environment and database
      - run:
          name: Database Setup and Configure Environment Variables
          command: |
@@ -149,17 +143,11 @@ jobs:
          command: pnpm run eslint

      - run:
-          name: Run frontend tests
+          name: Run frontend tests (with coverage)
          command: |
            mkdir -p ~/build/coverage/frontend
-            ~/tmp/cc-test-reporter before-build
            pnpm run test:coverage

-      - run:
-          name: Code Climate Test Coverage (Frontend)
-          command: |
-            ~/tmp/cc-test-reporter format-coverage -t lcov -o "~/build/coverage/frontend/codeclimate.frontend_$CIRCLE_NODE_INDEX.json"
-
      # Run backend tests
      - run:
          name: Run backend tests
@@ -167,18 +155,18 @@ jobs:
            mkdir -p ~/tmp/test-results/rspec
            mkdir -p ~/tmp/test-artifacts
            mkdir -p ~/build/coverage/backend
-            ~/tmp/cc-test-reporter before-build
            TESTFILES=$(circleci tests glob "spec/**/*_spec.rb" | circleci tests split --split-by=timings)
-            bundle exec rspec --format progress \
+            bundle exec rspec -I ./spec --require coverage_helper --require spec_helper --format progress \
                              --format RspecJunitFormatter \
                              --out ~/tmp/test-results/rspec.xml \
                              -- ${TESTFILES}
          no_output_timeout: 30m

-      - run:
-          name: Code Climate Test Coverage (Backend)
-          command: |
-            ~/tmp/cc-test-reporter format-coverage -t simplecov -o "~/build/coverage/backend/codeclimate.$CIRCLE_NODE_INDEX.json"
+      # Qlty coverage publish
+      - qlty-orb/coverage_publish:
+          files: |
+            coverage/coverage.json
+            coverage/lcov.info

      - run:
          name: List coverage directory contents
@@ -189,3 +177,7 @@ jobs:
          root: ~/build
          paths:
            - coverage
+
+      - store_artifacts:
+          path: coverage
+          destination: coverage
--- a/.codeclimate.yml
+++ b/.codeclimate.yml
@@ -1,62 +0,0 @@
-version: '2'
-plugins:
-  rubocop:
-    enabled: false
-    channel: rubocop-0-73
-  eslint:
-    enabled: false
-  csslint:
-    enabled: true
-  scss-lint:
-    enabled: true
-  brakeman:
-    enabled: false
-checks:
-  similar-code:
-    enabled: false
-  method-count:
-    enabled: true
-    config:
-      threshold: 32
-  file-lines:
-    enabled: true
-    config:
-      threshold: 300
-  method-lines:
-    config:
-      threshold: 50
-exclude_patterns:
-  - 'spec/'
-  - '**/specs/**/**'
-  - '**/spec/**/**'
-  - 'db/*'
-  - 'bin/**/*'
-  - 'db/**/*'
-  - 'config/**/*'
-  - 'public/**/*'
-  - 'vendor/**/*'
-  - 'node_modules/**/*'
-  - 'lib/tasks/auto_annotate_models.rake'
-  - 'app/test-matchers.js'
-  - 'docs/*'
-  - '**/*.md'
-  - '**/*.yml'
-  - 'app/javascript/dashboard/i18n/locale'
-  - '**/*.stories.js'
-  - 'stories/'
-  - 'app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js'
-  - 'app/javascript/shared/constants/countries.js'
-  - 'app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js'
-  - 'app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/automation/constants.js'
-  - 'app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/reports/constants.js'
-  - 'app/javascript/dashboard/store/captain/storeFactory.js'
-  - 'app/javascript/dashboard/i18n/index.js'
-  - 'app/javascript/widget/i18n/index.js'
-  - 'app/javascript/survey/i18n/index.js'
-  - 'app/javascript/shared/constants/locales.js'
-  - 'app/javascript/dashboard/helper/specs/macrosFixtures.js'
-  - 'app/javascript/dashboard/routes/dashboard/settings/macros/constants.js'
-  - '**/fixtures/**'
-  - '**/*/fixtures.js'
--- a/.devcontainer/Dockerfile
+++ b/.devcontainer/Dockerfile
@@ -4,5 +4,15 @@ FROM ghcr.io/chatwoot/chatwoot_codespace:latest

 # Do the set up required for chatwoot app
 WORKDIR /workspace
+
+# Copy dependency files first for better caching
+COPY package.json pnpm-lock.yaml ./
+COPY Gemfile Gemfile.lock ./
+
+# Install dependencies (will be cached if files don't change)
+RUN pnpm install --frozen-lockfile && \
+    gem install bundler && \
+    bundle install --jobs=$(nproc)
+
+# Copy source code after dependencies are installed
 COPY . /workspace
-RUN yarn && gem install bundler && bundle install
--- a/.devcontainer/Dockerfile.base
+++ b/.devcontainer/Dockerfile.base
@@ -1,12 +1,16 @@
-
-ARG VARIANT
+ARG VARIANT="ubuntu-22.04"

 FROM mcr.microsoft.com/vscode/devcontainers/base:0-${VARIANT}

+ENV DEBIAN_FRONTEND=noninteractive
+
 ARG NODE_VERSION
 ARG RUBY_VERSION
 ARG USER_UID
 ARG USER_GID
+ARG PNPM_VERSION="10.2.0"
+ENV PNPM_VERSION ${PNPM_VERSION}
+ENV RUBY_CONFIGURE_OPTS=--disable-install-doc

 # Update args in docker-compose.yaml to set the UID/GID of the "vscode" user.
 RUN if [ "$USER_GID" != "1000" ] || [ "$USER_UID" != "1000" ]; then \
@@ -15,61 +19,80 @@ RUN if [ "$USER_GID" != "1000" ] || [ "$USER_UID" != "1000" ]; then \
        && chmod -R $USER_UID:$USER_GID /home/vscode; \
    fi

-RUN apt-get update && export DEBIAN_FRONTEND=noninteractive \
-  && apt-get -y install --no-install-recommends \
-    build-essential \
-    libssl-dev \
-    zlib1g-dev \
-    gnupg2 \
-    tar \
-    tzdata \
-    postgresql-client \
-    libpq-dev \
-    yarn \
-    git \
-    imagemagick \
-    tmux \
-    zsh \
-    git-flow \
-    npm \
-    libyaml-dev
+RUN NODE_MAJOR=$(echo $NODE_VERSION | cut -d. -f1) \
+    && curl -fsSL https://deb.nodesource.com/setup_${NODE_MAJOR}.x | bash - \
+    && apt-get update \
+    && apt-get -y install --no-install-recommends \
+        build-essential \
+        libssl-dev \
+        zlib1g-dev \
+        gnupg \
+        tar \
+        tzdata \
+        postgresql-client \
+        libpq-dev \
+        git \
+        imagemagick \
+        libyaml-dev \
+        curl \
+        ca-certificates \
+        tmux \
+        nodejs \
+    && apt-get clean \
+    && rm -rf /var/lib/apt/lists/* /tmp/* /var/tmp/*

-# Install rbenv and ruby
-RUN git clone https://github.com/rbenv/rbenv.git ~/.rbenv \
+# Install rbenv and ruby for root user first
+RUN git clone --depth 1 https://github.com/rbenv/rbenv.git ~/.rbenv \
    &&  echo 'export PATH="$HOME/.rbenv/bin:$PATH"' >> ~/.bashrc \
    &&  echo 'eval "$(rbenv init -)"' >> ~/.bashrc
 ENV PATH "/root/.rbenv/bin/:/root/.rbenv/shims/:$PATH"
-RUN git clone https://github.com/rbenv/ruby-build.git && \
+RUN git clone --depth 1 https://github.com/rbenv/ruby-build.git && \
    PREFIX=/usr/local ./ruby-build/install.sh

 RUN rbenv install $RUBY_VERSION && \
    rbenv global $RUBY_VERSION && \
    rbenv versions

-# Install overmind
+# Set up rbenv for vscode user
+RUN su - vscode -c "git clone --depth 1 https://github.com/rbenv/rbenv.git ~/.rbenv" \
+    && su - vscode -c "echo 'export PATH=\"\$HOME/.rbenv/bin:\$PATH\"' >> ~/.bashrc" \
+    && su - vscode -c "echo 'eval \"\$(rbenv init -)\"' >> ~/.bashrc" \
+    && su - vscode -c "PATH=\"/home/vscode/.rbenv/bin:\$PATH\" rbenv install $RUBY_VERSION" \
+    && su - vscode -c "PATH=\"/home/vscode/.rbenv/bin:\$PATH\" rbenv global $RUBY_VERSION"
+
+# Install overmind and gh in single layer
 RUN curl -L https://github.com/DarthSim/overmind/releases/download/v2.1.0/overmind-v2.1.0-linux-amd64.gz > overmind.gz \
  && gunzip overmind.gz \
-  && sudo mv overmind /usr/local/bin \
-  && chmod +x /usr/local/bin/overmind
-
-
-# Install gh
-RUN curl -fsSL https://cli.github.com/packages/githubcli-archive-keyring.gpg | sudo dd of=/usr/share/keyrings/githubcli-archive-keyring.gpg \
-   && echo "deb [arch=$(dpkg --print-architecture) signed-by=/usr/share/keyrings/githubcli-archive-keyring.gpg] https://cli.github.com/packages stable main" | sudo tee /etc/apt/sources.list.d/github-cli.list > /dev/null \
-   && sudo apt update \
-   && sudo apt install gh
+  && mv overmind /usr/local/bin \
+  && chmod +x /usr/local/bin/overmind \
+  && curl -fsSL https://cli.github.com/packages/githubcli-archive-keyring.gpg | dd of=/usr/share/keyrings/githubcli-archive-keyring.gpg \
+  && echo "deb [arch=$(dpkg --print-architecture) signed-by=/usr/share/keyrings/githubcli-archive-keyring.gpg] https://cli.github.com/packages stable main" | tee /etc/apt/sources.list.d/github-cli.list > /dev/null \
+  && apt-get update \
+  && apt-get install -y --no-install-recommends gh \
+  && apt-get clean \
+  && rm -rf /var/lib/apt/lists/* /tmp/* /var/tmp/*


 # Do the set up required for chatwoot app
 WORKDIR /workspace
-COPY . /workspace
+RUN chown vscode:vscode /workspace

-# set up ruby
-COPY Gemfile Gemfile.lock ./
-RUN gem install bundler && bundle install
+# set up node js, pnpm and claude code in single layer
+RUN npm install -g pnpm@${PNPM_VERSION} @anthropic-ai/claude-code \
+    && npm cache clean --force

-# set up node js
-RUN npm install n -g && \
-    n $NODE_VERSION
-RUN npm install --global yarn
-RUN yarn
+# Switch to vscode user
+USER vscode
+ENV PATH="/home/vscode/.rbenv/bin:/home/vscode/.rbenv/shims:$PATH"
+
+# Copy dependency files first for better caching
+COPY --chown=vscode:vscode Gemfile Gemfile.lock package.json pnpm-lock.yaml ./
+
+# Install dependencies as vscode user
+RUN eval "$(rbenv init -)" \
+    && gem install bundler -N \
+    && bundle install --jobs=$(nproc) \
+    && pnpm install --frozen-lockfile
+
+# Copy source code after dependencies are installed
+COPY --chown=vscode:vscode . /workspace
--- a/.devcontainer/devcontainer.json
+++ b/.devcontainer/devcontainer.json
@@ -4,17 +4,26 @@
  "dockerComposeFile": "docker-compose.yml",

  "settings": {
-    "terminal.integrated.shell.linux": "/bin/zsh"
+    "terminal.integrated.shell.linux": "/bin/zsh",
+    "extensions.showRecommendationsOnlyOnDemand": true,
+    "editor.formatOnSave": true,
+    "files.trimTrailingWhitespace": true,
+    "files.insertFinalNewline": true,
+    "search.exclude": {
+      "**/node_modules": true,
+      "**/tmp": true,
+      "**/log": true,
+      "**/coverage": true,
+      "**/public/packs": true
+    }
  },


  // Add the IDs of extensions you want installed when the container is created.
  "extensions": [
-    "rebornix.Ruby",
+    "Shopify.ruby-lsp",
    "misogi.ruby-rubocop",
-    "wingrunr21.vscode-ruby",
    "davidpallinder.rails-test-runner",
-    "eamodio.gitlens",
    "github.copilot",
    "mrmlnc.vscode-duplicate"
  ],
@@ -23,15 +32,15 @@
  // 5432 postgres
  // 6379 redis
  // 1025,8025 mailhog
-  "forwardPorts": [8025, 3000, 3035],
+  "forwardPorts": [8025, 3000, 3036],

-  "postCreateCommand": ".devcontainer/scripts/setup.sh && POSTGRES_STATEMENT_TIMEOUT=600s bundle exec rake db:chatwoot_prepare && yarn",
+  "postCreateCommand": ".devcontainer/scripts/setup.sh && POSTGRES_STATEMENT_TIMEOUT=600s bundle exec rake db:chatwoot_prepare && pnpm install",
  "portsAttributes": {
    "3000": {
      "label": "Rails Server"
    },
-    "3035": {
-      "label": "Webpack Dev Server"
+    "3036": {
+      "label": "Vite Dev Server"
    },
    "8025": {
      "label": "Mailhog UI"
--- a/.devcontainer/docker-compose.base.yml
+++ b/.devcontainer/docker-compose.base.yml
@@ -0,0 +1,18 @@
+# Docker Compose file for building the base image in GitHub Actions
+# Usage: docker-compose -f .devcontainer/docker-compose.base.yml build base
+
+version: '3'
+
+services:
+  base:
+    build:
+      context: ..
+      dockerfile: .devcontainer/Dockerfile.base
+      args:
+        VARIANT: 'ubuntu-22.04'
+        NODE_VERSION: '23.7.0'
+        RUBY_VERSION: '3.4.4'
+        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
+        USER_UID: '1000'
+        USER_GID: '1000'
+    image: ghcr.io/chatwoot/chatwoot_codespace:latest
--- a/.devcontainer/docker-compose.yml
+++ b/.devcontainer/docker-compose.yml
@@ -5,19 +5,6 @@
 version: '3'

 services:
-  base:
-    build:
-      context: ..
-      dockerfile: .devcontainer/Dockerfile.base
-      args:
-        VARIANT: 'ubuntu-22.04'
-        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.3.3'
-        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
-        USER_UID: '1000'
-        USER_GID: '1000'
-    image: base:latest
-
  app:
    build:
      context: ..
@@ -25,7 +12,7 @@ services:
      args:
        VARIANT: 'ubuntu-22.04'
        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.3.3'
+        RUBY_VERSION: '3.4.4'
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: '1000'
        USER_GID: '1000'
--- a/.devcontainer/scripts/setup.sh
+++ b/.devcontainer/scripts/setup.sh
@@ -2,12 +2,15 @@ cp .env.example .env
 sed -i -e '/REDIS_URL/ s/=.*/=redis:\/\/localhost:6379/' .env
 sed -i -e '/POSTGRES_HOST/ s/=.*/=localhost/' .env
 sed -i -e '/SMTP_ADDRESS/ s/=.*/=localhost/' .env
-sed -i -e "/FRONTEND_URL/ s/=.*/=https:\/\/$CODESPACE_NAME-3000.githubpreview.dev/" .env
-sed -i -e "/WEBPACKER_DEV_SERVER_PUBLIC/ s/=.*/=https:\/\/$CODESPACE_NAME-3035.githubpreview.dev/" .env
-# uncomment the webpacker env variable
-sed -i -e '/WEBPACKER_DEV_SERVER_PUBLIC/s/^# //' .env
-# fix the error with webpacker
-echo 'export NODE_OPTIONS=--openssl-legacy-provider' >> ~/.zshrc
+sed -i -e "/FRONTEND_URL/ s/=.*/=https:\/\/$CODESPACE_NAME-3000.app.github.dev/" .env
+
+# Setup Claude Code API key if available
+if [ -n "$CLAUDE_CODE_API_KEY" ]; then
+  mkdir -p ~/.claude
+  echo '{"apiKeyHelper": "~/.claude/anthropic_key.sh"}' > ~/.claude/settings.json
+  echo "echo \"$CLAUDE_CODE_API_KEY\"" > ~/.claude/anthropic_key.sh
+  chmod +x ~/.claude/anthropic_key.sh
+fi

 # codespaces make the ports public
-gh codespace ports visibility 3000:public 3035:public 8025:public -c $CODESPACE_NAME
+gh codespace ports visibility 3000:public 3036:public 8025:public -c $CODESPACE_NAME
--- a/.env.example
+++ b/.env.example
@@ -2,10 +2,17 @@
 # https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables/#rails-production-variables

 # Used to verify the integrity of signed cookies. so ensure a secure value is set
-# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols. 
+# SECRET_KEY_BASE should be alphanumeric. Avoid special characters or symbols.
 # Use `rake secret` to generate this variable
 SECRET_KEY_BASE=replace_with_lengthy_secure_hex

+# Active Record Encryption keys (required for MFA/2FA functionality)
+# Generate these keys by running: rails db:encryption:init
+# IMPORTANT: Use different keys for each environment (development, staging, production)
+# ACTIVE_RECORD_ENCRYPTION_PRIMARY_KEY=
+# ACTIVE_RECORD_ENCRYPTION_DETERMINISTIC_KEY=
+# ACTIVE_RECORD_ENCRYPTION_KEY_DERIVATION_SALT=
+
 # Replace with the URL you are planning to use for your app
 FRONTEND_URL=http://0.0.0.0:3000
 # To use a dedicated URL for help center pages
@@ -216,6 +223,8 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 # ENABLE_RACK_ATTACK=true
 # RACK_ATTACK_LIMIT=300
 # ENABLE_RACK_ATTACK_WIDGET_API=true
+# Comma-separated list of trusted IPs that bypass Rack Attack throttling rules
+# RACK_ATTACK_ALLOWED_IPS=127.0.0.1,::1,192.168.0.10

 ## Running chatwoot as an API only server
 ## setting this value to true will disable the frontend dashboard endpoints
@@ -257,4 +266,3 @@ AZURE_APP_SECRET=
 # Set to true if you want to remove stale contact inboxes
 # contact_inboxes with no conversation older than 90 days will be removed
 # REMOVE_STALE_CONTACT_INBOX_JOB_STATUS=false
-
--- a/.eslintrc.js
+++ b/.eslintrc.js
@@ -103,6 +103,7 @@ module.exports = {
          '⌘',
          '📄',
          '🎉',
+          '🚀',
          '💬',
          '👥',
          '📥',
--- a/.github/workflows/auto-assign-pr.yml
+++ b/.github/workflows/auto-assign-pr.yml
@@ -0,0 +1,28 @@
+name: Auto-assign PR to Author
+
+on:
+  pull_request:
+    types: [opened]
+
+jobs:
+  auto-assign:
+    runs-on: ubuntu-latest
+    permissions:
+      pull-requests: write
+    steps:
+      - name: Auto-assign PR to author
+        uses: actions/github-script@v7
+        with:
+          script: |
+            const { owner, repo } = context.repo;
+            const pull_number = context.payload.pull_request.number;
+            const author = context.payload.pull_request.user.login;
+            
+            await github.rest.issues.addAssignees({
+              owner,
+              repo,
+              issue_number: pull_number,
+              assignees: [author]
+            });
+            
+            console.log(`Assigned PR #${pull_number} to ${author}`);
--- a/.github/workflows/deploy_check.yml
+++ b/.github/workflows/deploy_check.yml
@@ -6,6 +6,11 @@ name: Deploy Check
 on:
  pull_request:

+# If two pushes happen within a short time in the same PR, cancel the run of the oldest push
+concurrency:
+  group: pr-${{ github.workflow }}-${{ github.head_ref }}
+  cancel-in-progress: true
+
 jobs:
  deployment_check:
    name: Check Deployment
--- a/.github/workflows/logging_percentage_check.yml
+++ b/.github/workflows/logging_percentage_check.yml
@@ -5,6 +5,11 @@ on:
    branches:
      - develop

+# If two pushes happen within a short time in the same PR, cancel the run of the oldest push
+concurrency:
+  group: pr-${{ github.workflow }}-${{ github.head_ref }}
+  cancel-in-progress: true
+
 jobs:
  log_lines_check:
    runs-on: ubuntu-latest
--- a/.github/workflows/publish_codespace_image.yml
+++ b/.github/workflows/publish_codespace_image.yml
@@ -19,6 +19,5 @@ jobs:

    - name: Build the Codespace Base Image
      run: |
-        docker-compose -f .devcontainer/docker-compose.yml build base
-        docker tag base:latest ghcr.io/chatwoot/chatwoot_codespace:latest
+        docker compose -f .devcontainer/docker-compose.base.yml build base
        docker push ghcr.io/chatwoot/chatwoot_codespace:latest
--- a/.github/workflows/run_mfa_spec.yml
+++ b/.github/workflows/run_mfa_spec.yml
@@ -0,0 +1,99 @@
+name: Run MFA Tests
+permissions:
+  contents: read
+
+on:
+  pull_request:
+
+# If two pushes happen within a short time in the same PR, cancel the run of the oldest push
+concurrency:
+  group: pr-${{ github.workflow }}-${{ github.head_ref }}
+  cancel-in-progress: true
+
+jobs:
+  test:
+    runs-on: ubuntu-22.04
+    # Only run if MFA test keys are available
+    if: github.event_name == 'workflow_dispatch' || (github.repository == 'chatwoot/chatwoot' && github.actor != 'dependabot[bot]')
+
+    services:
+      postgres:
+        image: pgvector/pgvector:pg15
+        env:
+          POSTGRES_USER: postgres
+          POSTGRES_PASSWORD: ''
+          POSTGRES_DB: postgres
+          POSTGRES_HOST_AUTH_METHOD: trust
+        ports:
+          - 5432:5432
+        options: >-
+          --mount type=tmpfs,destination=/var/lib/postgresql/data
+          --health-cmd pg_isready
+          --health-interval 10s
+          --health-timeout 5s
+          --health-retries 5
+      redis:
+        image: redis
+        ports:
+          - 6379:6379
+        options: --entrypoint redis-server
+
+    env:
+      RAILS_ENV: test
+      POSTGRES_HOST: localhost
+      # Active Record encryption keys required for MFA - test keys only, not for production use
+      ACTIVE_RECORD_ENCRYPTION_PRIMARY_KEY: 'test_key_a6cde8f7b9c2d3e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2f3a4b5c6d7'
+      ACTIVE_RECORD_ENCRYPTION_DETERMINISTIC_KEY: 'test_key_b7def9a8c0d3e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2f3a4b5c6d8'
+      ACTIVE_RECORD_ENCRYPTION_KEY_DERIVATION_SALT: 'test_salt_c8efa0b9d1e4f5a6b7c8d9e0f1a2b3c4d5e6f7a8b9c0d1e2f3a4b5c6d9'
+
+    steps:
+      - uses: actions/checkout@v4
+
+      - uses: ruby/setup-ruby@v1
+        with:
+          bundler-cache: true
+
+      - name: Create database
+        run: bundle exec rake db:create
+
+      - name: Install pgvector extension
+        run: |
+          PGPASSWORD="" psql -h localhost -U postgres -d chatwoot_test -c "CREATE EXTENSION IF NOT EXISTS vector;"
+
+      - name: Seed database
+        run: bundle exec rake db:schema:load
+
+      - name: Run MFA-related backend tests
+        run: |
+          bundle exec rspec \
+            spec/services/mfa/token_service_spec.rb \
+            spec/services/mfa/authentication_service_spec.rb \
+            spec/requests/api/v1/profile/mfa_controller_spec.rb \
+            spec/controllers/devise_overrides/sessions_controller_spec.rb \
+            --profile=10 \
+            --format documentation
+        env:
+          NODE_OPTIONS: --openssl-legacy-provider
+
+      - name: Run MFA-related tests in user_spec
+        run: |
+          # Run specific MFA-related tests from user_spec
+          bundle exec rspec spec/models/user_spec.rb \
+            -e "two factor" \
+            -e "2FA" \
+            -e "MFA" \
+            -e "otp" \
+            -e "backup code" \
+            --profile=10 \
+            --format documentation
+        env:
+          NODE_OPTIONS: --openssl-legacy-provider
+
+      - name: Upload test logs
+        uses: actions/upload-artifact@v4
+        if: failure()
+        with:
+          name: mfa-test-logs
+          path: |
+            log/test.log
+            tmp/screenshots/
--- a/.github/workflows/size-limit.yml
+++ b/.github/workflows/size-limit.yml
@@ -5,6 +5,11 @@ on:
    branches:
      - develop

+# If two pushes happen within a short time in the same PR, cancel the run of the oldest push
+concurrency:
+  group: pr-${{ github.workflow }}-${{ github.head_ref }}
+  cancel-in-progress: true
+
 jobs:
  test:
    runs-on: ubuntu-22.04
--- a/.gitignore
+++ b/.gitignore
@@ -71,9 +71,6 @@ test/cypress/videos/*
 /config/master.key
 /config/*.enc

-#ignore files under .vscode directory
-.vscode
-.cursor

 # yalc for local testing
 .yalc
@@ -92,5 +89,13 @@ yarn-debug.log*
 # https://vitejs.dev/guide/env-and-mode.html#env-files
 *.local

-# Claude.ai config file
-CLAUDE.md
+
+# TextEditors & AI Agents config files
+.vscode
+.claude/settings.local.json
+.cursor
+CLAUDE.local.md
+
+# Histoire deployment
+.netlify
+.histoire
--- a/.husky/pre-commit
+++ b/.husky/pre-commit
@@ -4,8 +4,8 @@
 # lint js and vue files
 npx --no-install lint-staged

-# lint only staged ruby files
-git diff --name-only --cached | xargs ls -1 2>/dev/null | grep '\.rb$' | xargs bundle exec rubocop --force-exclusion -a
+# lint only staged ruby files that still exist (not deleted)
+git diff --name-only --cached | xargs -I {} sh -c 'test -f "{}" && echo "{}"' | grep '\.rb$' | xargs -I {} bundle exec rubocop --force-exclusion -a "{}" || true

 # stage rubocop changes to files
-git diff --name-only --cached | xargs git add
+git diff --name-only --cached | xargs -I {} sh -c 'test -f "{}" && git add "{}"' || true
--- a/.qlty/.gitignore
+++ b/.qlty/.gitignore
@@ -0,0 +1,7 @@
+*
+!configs
+!configs/**
+!hooks
+!hooks/**
+!qlty.toml
+!.gitignore
--- a/.qlty/configs/.hadolint.yaml
+++ b/.qlty/configs/.hadolint.yaml
@@ -0,0 +1,2 @@
+ignored:
+  - DL3008
--- a/.qlty/configs/.shellcheckrc
+++ b/.qlty/configs/.shellcheckrc
@@ -0,0 +1 @@
+source-path=SCRIPTDIR
--- a/.qlty/configs/.yamllint.yaml
+++ b/.qlty/configs/.yamllint.yaml
@@ -0,0 +1,8 @@
+rules:
+  document-start: disable
+  quoted-strings:
+    required: only-when-needed
+    extra-allowed: ["{|}"]
+  key-duplicates: {}
+  octal-values:
+    forbid-implicit-octal: true
--- a/.qlty/qlty.toml
+++ b/.qlty/qlty.toml
@@ -0,0 +1,84 @@
+# This file was automatically generated by `qlty init`.
+# You can modify it to suit your needs.
+# We recommend you to commit this file to your repository.
+#
+# This configuration is used by both Qlty CLI and Qlty Cloud.
+#
+#     Qlty CLI -- Code quality toolkit for developers
+#     Qlty Cloud -- Fully automated Code Health Platform
+#
+# Try Qlty Cloud: https://qlty.sh
+#
+# For a guide to configuration, visit https://qlty.sh/d/config
+# Or for a full reference, visit https://qlty.sh/d/qlty-toml
+config_version = "0"
+
+exclude_patterns = [
+  "*_min.*",
+  "*-min.*",
+  "*.min.*",
+  "**/.yarn/**",
+  "**/*.d.ts",
+  "**/assets/**",
+  "**/bower_components/**",
+  "**/build/**",
+  "**/cache/**",
+  "**/config/**",
+  "**/db/**",
+  "**/deps/**",
+  "**/dist/**",
+  "**/extern/**",
+  "**/external/**",
+  "**/generated/**",
+  "**/Godeps/**",
+  "**/gradlew/**",
+  "**/mvnw/**",
+  "**/node_modules/**",
+  "**/protos/**",
+  "**/seed/**",
+  "**/target/**",
+  "**/templates/**",
+  "**/testdata/**",
+  "**/vendor/**", "spec/", "**/specs/**/**", "**/spec/**/**", "db/*", "bin/**/*", "db/**/*", "config/**/*", "public/**/*", "vendor/**/*", "node_modules/**/*", "lib/tasks/auto_annotate_models.rake", "app/test-matchers.js", "docs/*", "**/*.md", "**/*.yml", "app/javascript/dashboard/i18n/locale", "**/*.stories.js", "stories/", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js", "app/javascript/shared/constants/countries.js", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js", "app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js", "app/javascript/dashboard/routes/dashboard/settings/automation/constants.js", "app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js", "app/javascript/dashboard/routes/dashboard/settings/reports/constants.js", "app/javascript/dashboard/store/captain/storeFactory.js", "app/javascript/dashboard/i18n/index.js", "app/javascript/widget/i18n/index.js", "app/javascript/survey/i18n/index.js", "app/javascript/shared/constants/locales.js", "app/javascript/dashboard/helper/specs/macrosFixtures.js", "app/javascript/dashboard/routes/dashboard/settings/macros/constants.js", "**/fixtures/**", "**/*/fixtures.js",
+]
+
+test_patterns = [
+  "**/test/**",
+  "**/spec/**",
+  "**/*.test.*",
+  "**/*.spec.*",
+  "**/*_test.*",
+  "**/*_spec.*",
+  "**/test_*.*",
+  "**/spec_*.*",
+]
+
+[smells]
+mode = "comment"
+
+[smells.boolean_logic]
+threshold = 4
+
+[smells.file_complexity]
+threshold = 66
+enabled = true
+
+[smells.return_statements]
+threshold = 4
+
+[smells.nested_control_flow]
+threshold = 4
+
+[smells.function_parameters]
+threshold = 4
+
+[smells.function_complexity]
+threshold = 5
+
+[smells.duplication]
+enabled = true
+threshold = 20
+
+[[source]]
+name = "default"
+default = true
--- a/.rubocop.yml
+++ b/.rubocop.yml
@@ -1,7 +1,10 @@
-require:
+plugins:
  - rubocop-performance
  - rubocop-rails
  - rubocop-rspec
+  - rubocop-factory_bot
+
+require:
  - ./rubocop/use_from_email.rb
  - ./rubocop/custom_cop_location.rb

@@ -13,44 +16,61 @@ Metrics/ClassLength:
  Exclude:
    - 'app/models/message.rb'
    - 'app/models/conversation.rb'
+
 Metrics/MethodLength:
  Max: 19
+  Exclude:
+    - 'enterprise/lib/captain/agent.rb'
+
 RSpec/ExampleLength:
  Max: 25
+
 Style/Documentation:
  Enabled: false
+
 Style/ExponentialNotation:
  Enabled: false
+
 Style/FrozenStringLiteralComment:
  Enabled: false
+
 Style/SymbolArray:
  Enabled: false
+
 Style/OpenStructUse:
  Enabled: false
+
 Style/OptionalBooleanParameter:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
    - 'app/dispatchers/dispatcher.rb'
+
 Style/GlobalVars:
  Exclude:
    - 'config/initializers/01_redis.rb'
    - 'config/initializers/rack_attack.rb'
    - 'lib/redis/alfred.rb'
    - 'lib/global_config.rb'
+
 Style/ClassVars:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
+
 Lint/MissingSuper:
  Exclude:
    - 'app/drops/base_drop.rb'
+
 Lint/SymbolConversion:
  Enabled: false
+
 Lint/EmptyBlock:
  Exclude:
    - 'app/views/api/v1/accounts/conversations/toggle_status.json.jbuilder'
+
 Lint/OrAssignmentToConstant:
  Exclude:
    - 'lib/redis/config.rb'
+
 Metrics/BlockLength:
  Max: 30
  Exclude:
@@ -58,10 +78,16 @@ Metrics/BlockLength:
    - '**/routes.rb'
    - 'config/environments/*'
    - db/schema.rb
+
 Metrics/ModuleLength:
  Exclude:
    - lib/seeders/message_seeder.rb
    - spec/support/slack_stubs.rb
+
+Rails/HelperInstanceVariable:
+  Exclude:
+    - enterprise/app/helpers/captain/chat_helper.rb
+
 Rails/ApplicationController:
  Exclude:
    - 'app/controllers/api/v1/widget/messages_controller.rb'
@@ -71,74 +97,101 @@ Rails/ApplicationController:
    - 'app/controllers/platform_controller.rb'
    - 'app/controllers/public_controller.rb'
    - 'app/controllers/survey/responses_controller.rb'
+
 Rails/FindEach:
  Enabled: true
  Include:
    - 'app/**/*.rb'
+
 Rails/CompactBlank:
  Enabled: false
+
 Rails/EnvironmentVariableAccess:
  Enabled: false
+
 Rails/TimeZoneAssignment:
  Enabled: false
+
 Rails/RedundantPresenceValidationOnBelongsTo:
  Enabled: false
+
+Rails/InverseOf:
+  Exclude:
+    - enterprise/app/models/captain/assistant.rb
+
+Rails/UniqueValidationWithoutIndex:
+  Exclude:
+    - app/models/canned_response.rb
+    - app/models/telegram_bot.rb
+    - enterprise/app/models/captain_inbox.rb
+    - 'app/models/channel/twitter_profile.rb'
+    - 'app/models/webhook.rb'
+    - 'app/models/contact.rb'
+
 Style/ClassAndModuleChildren:
  EnforcedStyle: compact
  Exclude:
    - 'config/application.rb'
    - 'config/initializers/monkey_patches/*'
+
 Style/MapToHash:
  Enabled: false
+
 Style/HashSyntax:
  Enabled: true
  EnforcedStyle: no_mixed_keys
  EnforcedShorthandSyntax: never
+
 RSpec/NestedGroups:
  Enabled: true
  Max: 4
+
 RSpec/MessageSpies:
  Enabled: false
+
 RSpec/StubbedMock:
  Enabled: false
-RSpec/FactoryBot/SyntaxMethods:
-  Enabled: false
+
 Naming/VariableNumber:
  Enabled: false
+
 Naming/MemoizedInstanceVariableName:
  Exclude:
    - 'app/models/message.rb'
+
 Style/GuardClause:
  Exclude:
    - 'app/builders/account_builder.rb'
    - 'app/models/attachment.rb'
    - 'app/models/message.rb'
+
 Metrics/AbcSize:
  Max: 26
  Exclude:
    - 'app/controllers/concerns/auth_helper.rb'
-Rails/UniqueValidationWithoutIndex:
-  Exclude:
-    - 'app/models/channel/twitter_profile.rb'
-    - 'app/models/webhook.rb'
-    - 'app/models/contact.rb'
+
    - 'app/models/integrations/hook.rb'
    - 'app/models/canned_response.rb'
    - 'app/models/telegram_bot.rb'
+
 Rails/RenderInline:
  Exclude:
    - 'app/controllers/swagger_controller.rb'
+
 Rails/ThreeStateBooleanColumn:
  Exclude:
    - 'db/migrate/20230503101201_create_sla_policies.rb'
+
 RSpec/IndexedLet:
  Enabled: false
+
 RSpec/NamedSubject:
  Enabled: false

 # we should bring this down
 RSpec/MultipleExpectations:
  Max: 7
+
 RSpec/MultipleMemoizedHelpers:
  Max: 14

@@ -166,3 +219,121 @@ AllCops:
    - 'tmp/**/*'
    - 'storage/**/*'
    - 'db/migrate/20230426130150_init_schema.rb'
+
+FactoryBot/SyntaxMethods:
+  Enabled: false
+
+# Disable new rules causing errors
+Layout/LeadingCommentSpace:
+  Enabled: false
+
+Style/ReturnNilInPredicateMethodDefinition:
+  Enabled: false
+
+Style/RedundantParentheses:
+  Enabled: false
+
+Performance/StringIdentifierArgument:
+  Enabled: false
+
+Layout/EmptyLinesAroundExceptionHandlingKeywords:
+  Enabled: false
+
+Lint/LiteralAsCondition:
+  Enabled: false
+
+Style/RedundantReturn:
+  Enabled: false
+
+Layout/SpaceAroundOperators:
+  Enabled: false
+
+Rails/EnvLocal:
+  Enabled: false
+
+Rails/WhereRange:
+  Enabled: false
+
+Lint/UselessConstantScoping:
+  Enabled: false
+
+Style/MultipleComparison:
+  Enabled: false
+
+Bundler/OrderedGems:
+  Enabled: false
+
+RSpec/ExampleWording:
+  Enabled: false
+
+RSpec/ReceiveMessages:
+  Enabled: false
+
+FactoryBot/AssociationStyle:
+  Enabled: false
+
+Rails/EnumSyntax:
+  Enabled: false
+
+Lint/RedundantTypeConversion:
+  Enabled: false
+
+# Additional rules to disable
+Rails/RedundantActiveRecordAllMethod:
+  Enabled: false
+
+Layout/TrailingEmptyLines:
+  Enabled: true
+
+Style/SafeNavigationChainLength:
+  Enabled: false
+
+Lint/SafeNavigationConsistency:
+  Enabled: false
+
+Lint/CopDirectiveSyntax:
+  Enabled: false
+
+# Final set of rules to disable
+FactoryBot/ExcessiveCreateList:
+  Enabled: false
+
+RSpec/MissingExpectationTargetMethod:
+  Enabled: false
+
+Performance/InefficientHashSearch:
+  Enabled: false
+
+Style/RedundantSelfAssignmentBranch:
+  Enabled: false
+
+Style/YAMLFileRead:
+  Enabled: false
+
+Layout/ExtraSpacing:
+  Enabled: false
+
+Style/RedundantFilterChain:
+  Enabled: false
+
+Performance/MapMethodChain:
+  Enabled: false
+
+Rails/RootPathnameMethods:
+  Enabled: false
+
+Style/SuperArguments:
+  Enabled: false
+
+# Final remaining rules to disable
+Rails/Delegate:
+  Enabled: false
+
+Style/CaseLikeIf:
+  Enabled: false
+
+FactoryBot/RedundantFactoryOption:
+  Enabled: false
+
+FactoryBot/FactoryAssociationWithStrategy:
+  Enabled: false
--- a/.ruby-version
+++ b/.ruby-version
@@ -1 +1 @@
-3.3.3
+3.4.4
--- a/.windsurf/rules/chatwoot.md
+++ b/.windsurf/rules/chatwoot.md
@@ -0,0 +1 @@
+../../AGENTS.md
--- a/AGENTS.md
+++ b/AGENTS.md
@@ -0,0 +1,75 @@
+# Chatwoot Development Guidelines
+
+## Build / Test / Lint
+
+- **Setup**: `bundle install && pnpm install`
+- **Run Dev**: `pnpm dev` or `overmind start -f ./Procfile.dev`
+- **Lint JS/Vue**: `pnpm eslint` / `pnpm eslint:fix`
+- **Lint Ruby**: `bundle exec rubocop -a`
+- **Test JS**: `pnpm test` or `pnpm test:watch`
+- **Test Ruby**: `bundle exec rspec spec/path/to/file_spec.rb`
+- **Single Test**: `bundle exec rspec spec/path/to/file_spec.rb:LINE_NUMBER`
+- **Run Project**: `overmind start -f Procfile.dev`
+
+## Code Style
+
+- **Ruby**: Follow RuboCop rules (150 character max line length)
+- **Vue/JS**: Use ESLint (Airbnb base + Vue 3 recommended)
+- **Vue Components**: Use PascalCase
+- **Events**: Use camelCase
+- **I18n**: No bare strings in templates; use i18n
+- **Error Handling**: Use custom exceptions (`lib/custom_exceptions/`)
+- **Models**: Validate presence/uniqueness, add proper indexes
+- **Type Safety**: Use PropTypes in Vue, strong params in Rails
+- **Naming**: Use clear, descriptive names with consistent casing
+- **Vue API**: Always use Composition API with `<script setup>` at the top
+
+## Styling
+
+- **Tailwind Only**:  
+  - Do not write custom CSS  
+  - Do not use scoped CSS  
+  - Do not use inline styles  
+  - Always use Tailwind utility classes  
+- **Colors**: Refer to `tailwind.config.js` for color definitions
+
+## General Guidelines
+
+- MVP focus: Least code change, happy-path only
+- No unnecessary defensive programming
+- Break down complex tasks into small, testable units
+- Iterate after confirmation
+- Avoid writing specs unless explicitly asked
+- Remove dead/unreachable/unused code
+- Don’t write multiple versions or backups for the same logic — pick the best approach and implement it
+- Don't reference Claude in commit messages
+
+## Project-Specific
+
+- **Translations**:
+  - Only update `en.yml` and `en.json`
+  - Other languages are handled by the community
+  - Backend i18n → `en.yml`, Frontend i18n → `en.json`
+- **Frontend**:
+  - Use `components-next/` for message bubbles (the rest is being deprecated)
+
+## Ruby Best Practices
+
+- Use compact `module/class` definitions; avoid nested styles
+
+## Enterprise Edition Notes
+
+- Chatwoot has an Enterprise overlay under `enterprise/` that extends/overrides OSS code.
+- When you add or modify core functionality, always check for corresponding files in `enterprise/` and keep behavior compatible.
+- Follow the Enterprise development practices documented here:
+  - https://chatwoot.help/hc/handbook/articles/developing-enterprise-edition-features-38
+
+Practical checklist for any change impacting core logic or public APIs
+- Search for related files in both trees before editing (e.g., `rg -n "FooService|ControllerName|ModelName" app enterprise`).
+- If adding new endpoints, services, or models, consider whether Enterprise needs:
+  - An override (e.g., `enterprise/app/...`), or
+  - An extension point (e.g., `prepend_mod_with`, hooks, configuration) to avoid hard forks.
+- Avoid hardcoding instance- or plan-specific behavior in OSS; prefer configuration, feature flags, or extension points consumed by Enterprise.
+- Keep request/response contracts stable across OSS and Enterprise; update both sets of routes/controllers when introducing new APIs.
+- When renaming/moving shared code, mirror the change in `enterprise/` to prevent drift.
+- Tests: Add Enterprise-specific specs under `spec/enterprise`, mirroring OSS spec layout where applicable.
--- a/CLAUDE.md
+++ b/CLAUDE.md
@@ -0,0 +1 @@
+AGENTS.md
--- a/33
+++ b/33
@@ -1,10 +1,10 @@
 source 'https://rubygems.org'

-ruby '3.3.3'
+ruby '3.4.4'

 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.4'
+gem 'rails', '~> 7.1'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false

@@ -33,6 +33,8 @@ gem 'liquid'
 gem 'commonmarker'
 # Validate Data against JSON Schema
 gem 'json_schemer'
+# used in swagger build
+gem 'json_refs'
 # Rack middleware for blocking & throttling abusive requests
 gem 'rack-attack', '>= 6.7.0'
 # a utility tool for streaming, flexible and safe downloading of remote files
@@ -60,6 +62,10 @@ gem 'redis-namespace'
 # super fast record imports in bulk
 gem 'activerecord-import'

+gem 'searchkick'
+gem 'opensearch-ruby'
+gem 'faraday_middleware-aws-sigv4'
+
 ##--- gems for server & infra configuration ---##
 gem 'dotenv-rails', '>= 3.0.0'
 gem 'foreman'
@@ -72,9 +78,12 @@ gem 'barnes'
 gem 'devise', '>= 4.9.4'
 gem 'devise-secure_password', git: 'https://github.com/chatwoot/devise-secure_password', branch: 'chatwoot'
 gem 'devise_token_auth', '>= 1.2.3'
+# two-factor authentication
+gem 'devise-two-factor', '>= 5.0.0'
 # authorization
 gem 'jwt'
 gem 'pundit'
+
 # super admin
 gem 'administrate', '>= 0.20.1'
 gem 'administrate-field-active_storage', '>= 1.0.3'
@@ -87,7 +96,7 @@ gem 'wisper', '2.0.0'
 ##--- gems for channels ---##
 gem 'facebook-messenger'
 gem 'line-bot-api'
-gem 'twilio-ruby', '~> 5.66'
+gem 'twilio-ruby'
 # twitty will handle subscription of twitter account events
 # gem 'twitty', git: 'https://github.com/chatwoot/twitty'
 gem 'twitty', '~> 0.1.5'
@@ -106,7 +115,7 @@ gem 'google-cloud-translate-v3', '>= 0.7.0'
 ##-- apm and error monitoring ---#
 # loaded only when environment variables are set.
 # ref application.rb
-gem 'ddtrace', require: false
+gem 'datadog', '~> 2.0', require: false
 gem 'elastic-apm', require: false
 gem 'newrelic_rpm', require: false
 gem 'newrelic-sidekiq-metrics', '>= 1.6.2', require: false
@@ -119,6 +128,8 @@ gem 'sentry-sidekiq', '>= 5.19.0', require: false
 gem 'sidekiq', '>= 7.3.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
+# for sidekiq healthcheck
+gem 'sidekiq_alive'

 ##-- Push notification service --##
 gem 'fcm'
@@ -163,6 +174,7 @@ gem 'audited', '~> 5.4', '>= 5.4.1'

 # need for google auth
 gem 'omniauth', '>= 2.1.2'
+gem 'omniauth-saml'
 gem 'omniauth-google-oauth2', '>= 1.1.3'
 gem 'omniauth-rails_csrf_protection', '~> 1.0', '>= 1.0.2'

@@ -175,6 +187,10 @@ gem 'reverse_markdown'

 gem 'iso-639'
 gem 'ruby-openai'
+gem 'ai-agents', '>= 0.4.3'
+
+# TODO: Move this gem as a dependency of ai-agents
+gem 'ruby_llm-schema'

 gem 'shopify_api'

@@ -196,9 +212,6 @@ group :development do
  gem 'scss_lint', require: false
  gem 'web-console', '>= 4.2.1'

-  # used in swagger build
-  gem 'json_refs'
-
  # When we want to squash migrations
  gem 'squasher'

@@ -207,6 +220,8 @@ group :development do
  gem 'stackprof'
  # Should install the associated chrome extension to view query logs
  gem 'meta_request', '>= 0.8.3'
+
+  gem 'tidewave'
 end

 group :test do
@@ -216,6 +231,7 @@ group :test do
  gem 'webmock'
  # test profiling
  gem 'test-prof'
+  gem 'simplecov_json_formatter', require: false
 end

 group :development, :test do
@@ -237,9 +253,10 @@ group :development, :test do
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
  gem 'rubocop-rspec', require: false
+  gem 'rubocop-factory_bot', require: false
  gem 'seed_dump'
  gem 'shoulda-matchers'
-  gem 'simplecov', '0.17.1', require: false
+  gem 'simplecov', '>= 0.21', require: false
  gem 'spring'
  gem 'spring-watcher-listen'
 end
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -25,76 +25,89 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actioncable (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+      zeitwerk (~> 2.6)
+    actionmailbox (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      activejob (= 7.1.5.2)
+      activerecord (= 7.1.5.2)
+      activestorage (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      actionview (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actionmailer (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      actionview (= 7.1.5.2)
+      activejob (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
-      rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.7)
-      actionview (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-      rack (~> 2.0, >= 2.2.4)
+      rails-dom-testing (~> 2.2)
+    actionpack (7.1.5.2)
+      actionview (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
+      nokogiri (>= 1.8.5)
+      racc
+      rack (>= 2.2.4)
+      rack-session (>= 1.0.1)
      rack-test (>= 0.6.3)
-      rails-dom-testing (~> 2.0)
-      rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+      rails-dom-testing (~> 2.2)
+      rails-html-sanitizer (~> 1.6)
+    actiontext (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      activerecord (= 7.1.5.2)
+      activestorage (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actionview (7.1.5.2)
+      activesupport (= 7.1.5.2)
      builder (~> 3.1)
-      erubi (~> 1.4)
-      rails-dom-testing (~> 2.0)
-      rails-html-sanitizer (~> 1.1, >= 1.2.0)
+      erubi (~> 1.11)
+      rails-dom-testing (~> 2.2)
+      rails-html-sanitizer (~> 1.6)
    active_record_query_trace (1.8)
-    activejob (7.0.8.7)
-      activesupport (= 7.0.8.7)
+    activejob (7.1.5.2)
+      activesupport (= 7.1.5.2)
      globalid (>= 0.3.6)
-    activemodel (7.0.8.7)
-      activesupport (= 7.0.8.7)
-    activerecord (7.0.8.7)
-      activemodel (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-    activerecord-import (1.4.1)
+    activemodel (7.1.5.2)
+      activesupport (= 7.1.5.2)
+    activerecord (7.1.5.2)
+      activemodel (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
+      timeout (>= 0.4.0)
+    activerecord-import (2.1.0)
      activerecord (>= 4.2)
-    activestorage (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    activestorage (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      activejob (= 7.1.5.2)
+      activerecord (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      marcel (~> 1.0)
-      mini_mime (>= 1.1.0)
-    activesupport (7.0.8.7)
+    activesupport (7.1.5.2)
+      base64
+      benchmark (>= 0.3)
+      bigdecimal
      concurrent-ruby (~> 1.0, >= 1.0.2)
+      connection_pool (>= 2.2.5)
+      drb
      i18n (>= 1.6, < 2)
+      logger (>= 1.4.2)
      minitest (>= 5.1)
+      mutex_m
+      securerandom (>= 0.3)
      tzinfo (~> 2.0)
-    acts-as-taggable-on (9.0.1)
-      activerecord (>= 6.0, < 7.1)
+    acts-as-taggable-on (12.0.0)
+      activerecord (>= 7.1, < 8.1)
+      zeitwerk (>= 2.4, < 3.0)
    addressable (2.8.7)
      public_suffix (>= 2.0.2, < 7.0)
    administrate (0.20.1)
@@ -113,10 +126,12 @@ GEM
      jbuilder (~> 2)
      rails (>= 4.2, < 7.2)
      selectize-rails (~> 0.6)
+    ai-agents (0.4.3)
+      ruby_llm (~> 1.3)
    annotate (3.2.0)
      activerecord (>= 3.2, < 8.0)
      rake (>= 10.4, < 14.0)
-    ast (2.4.2)
+    ast (2.4.3)
    attr_extras (7.1.0)
    audited (5.4.1)
      activerecord (>= 5.0, < 7.7)
@@ -140,16 +155,17 @@ GEM
    barnes (0.0.9)
      multi_json (~> 1)
      statsd-ruby (~> 1.1)
-    base64 (0.2.0)
+    base64 (0.3.0)
    bcrypt (3.1.20)
-    bigdecimal (3.1.8)
+    benchmark (0.4.1)
+    bigdecimal (3.2.2)
    bindex (0.8.1)
    bootsnap (1.16.0)
      msgpack (~> 1.2)
    brakeman (5.4.1)
    browser (5.3.1)
    builder (3.3.0)
-    bullet (7.0.7)
+    bullet (8.0.7)
      activesupport (>= 3.0.0)
      uniform_notifier (~> 1.11)
    bundle-audit (0.1.0)
@@ -158,11 +174,13 @@ GEM
      bundler (>= 1.2.0, < 3)
      thor (~> 1.0)
    byebug (11.1.3)
+    childprocess (5.1.0)
+      logger (~> 1.5)
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.4)
-    connection_pool (2.4.1)
+    concurrent-ruby (1.3.5)
+    connection_pool (2.5.3)
    crack (1.0.0)
      bigdecimal
      rexml
@@ -176,16 +194,14 @@ GEM
      activerecord (>= 5.a)
      database_cleaner-core (~> 2.0.0)
    database_cleaner-core (2.0.1)
-    datadog-ci (0.8.3)
+    datadog (2.19.0)
+      datadog-ruby_core_source (~> 3.4, >= 3.4.1)
+      libdatadog (~> 18.1.0.1.0)
+      libddwaf (~> 1.24.1.0.3)
+      logger
      msgpack
+    datadog-ruby_core_source (3.4.1)
    date (3.4.1)
-    ddtrace (1.23.2)
-      datadog-ci (~> 0.8.1)
-      debase-ruby_core_source (= 3.3.1)
-      libdatadog (~> 7.0.0.1.0)
-      libddwaf (~> 1.14.0.0.0)
-      msgpack
-    debase-ruby_core_source (3.3.1)
    debug (1.8.0)
      irb (>= 1.5.0)
      reline (>= 0.3.1)
@@ -196,14 +212,19 @@ GEM
      railties (>= 4.1.0)
      responders
      warden (~> 1.2.3)
-    devise_token_auth (1.2.3)
+    devise-two-factor (6.1.0)
+      activesupport (>= 7.0, < 8.1)
+      devise (~> 4.0)
+      railties (>= 7.0, < 8.1)
+      rotp (~> 6.0)
+    devise_token_auth (1.2.5)
      bcrypt (~> 3.0)
      devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.2)
+      rails (>= 4.2.0, < 8.1)
    diff-lcs (1.5.1)
    digest-crc (0.6.5)
      rake (>= 12.0.0, < 14.0.0)
-    docile (1.4.0)
+    docile (1.4.1)
    domain_name (0.5.20190701)
      unf (>= 0.0.5, < 1.0.0)
    dotenv (3.1.2)
@@ -212,7 +233,37 @@ GEM
      railties (>= 6.1)
    down (5.4.0)
      addressable (~> 2.8)
+    drb (2.2.3)
    dry-cli (1.1.0)
+    dry-configurable (1.3.0)
+      dry-core (~> 1.1)
+      zeitwerk (~> 2.6)
+    dry-core (1.1.0)
+      concurrent-ruby (~> 1.0)
+      logger
+      zeitwerk (~> 2.6)
+    dry-inflector (1.2.0)
+    dry-initializer (3.2.0)
+    dry-logic (1.6.0)
+      bigdecimal
+      concurrent-ruby (~> 1.0)
+      dry-core (~> 1.1)
+      zeitwerk (~> 2.6)
+    dry-schema (1.14.1)
+      concurrent-ruby (~> 1.0)
+      dry-configurable (~> 1.0, >= 1.0.1)
+      dry-core (~> 1.1)
+      dry-initializer (~> 3.2)
+      dry-logic (~> 1.5)
+      dry-types (~> 1.8)
+      zeitwerk (~> 2.6)
+    dry-types (1.8.3)
+      bigdecimal (~> 3.0)
+      concurrent-ruby (~> 1.0)
+      dry-core (~> 1.0)
+      dry-inflector (~> 1.0)
+      dry-logic (~> 1.4)
+      zeitwerk (~> 2.6)
    ecma-re-validator (0.4.0)
      regexp_parser (~> 2.2)
    elastic-apm (4.6.2)
@@ -235,8 +286,10 @@ GEM
      railties (>= 5.0.0)
    faker (3.2.0)
      i18n (>= 1.8.11, < 2)
-    faraday (2.9.0)
-      faraday-net_http (>= 2.0, < 3.2)
+    faraday (2.13.1)
+      faraday-net_http (>= 2.0, < 3.5)
+      json
+      logger
    faraday-follow_redirects (0.3.0)
      faraday (>= 1, < 3)
    faraday-mashify (0.1.1)
@@ -244,17 +297,30 @@ GEM
      hashie
    faraday-multipart (1.0.4)
      multipart-post (~> 2)
-    faraday-net_http (3.1.0)
-      net-http
+    faraday-net_http (3.4.0)
+      net-http (>= 0.5.0)
    faraday-net_http_persistent (2.1.0)
      faraday (~> 2.5)
      net-http-persistent (~> 4.0)
    faraday-retry (2.2.1)
      faraday (~> 2.0)
+    faraday_middleware-aws-sigv4 (1.0.1)
+      aws-sigv4 (~> 1.0)
+      faraday (>= 2.0, < 3)
+    fast-mcp (1.5.0)
+      addressable (~> 2.8)
+      base64
+      dry-schema (~> 1.14)
+      json (~> 2.0)
+      mime-types (~> 3.4)
+      rack (~> 3.1)
    fcm (1.0.8)
      faraday (>= 1.0.0, < 3.0)
      googleauth (~> 1)
-    ffi (1.16.3)
+    ffi (1.17.2)
+    ffi (1.17.2-arm64-darwin)
+    ffi (1.17.2-x86_64-darwin)
+    ffi (1.17.2-x86_64-linux-gnu)
    ffi-compiler (1.0.1)
      ffi (>= 1.0.0)
      rake
@@ -315,16 +381,13 @@ GEM
    google-cloud-translate-v3 (0.10.0)
      gapic-common (>= 0.20.0, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.5)
-    google-protobuf (3.25.5-arm64-darwin)
-    google-protobuf (3.25.5-x86_64-darwin)
-    google-protobuf (3.25.5-x86_64-linux)
+    google-protobuf (3.25.7)
    googleapis-common-protos (1.6.0)
      google-protobuf (>= 3.18, < 5.a)
      googleapis-common-protos-types (~> 1.7)
      grpc (~> 1.41)
-    googleapis-common-protos-types (1.14.0)
-      google-protobuf (~> 3.18)
+    googleapis-common-protos-types (1.20.0)
+      google-protobuf (>= 3.18, < 5.a)
    googleauth (1.11.2)
      faraday (>= 1.0, < 3.a)
      google-cloud-env (~> 2.1)
@@ -334,18 +397,19 @@ GEM
      signet (>= 0.16, < 2.a)
    groupdate (6.2.1)
      activesupport (>= 5.2)
-    grpc (1.62.0)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-arm64-darwin)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-arm64-darwin)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-darwin)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-x86_64-darwin)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-linux)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-x86_64-linux)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
+    gserver (0.0.1)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
      activerecord (>= 6.0, < 8)
@@ -370,7 +434,7 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.6)
+    i18n (1.14.7)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
@@ -388,7 +452,7 @@ GEM
      rails-dom-testing (>= 1, < 3)
      railties (>= 4.2.0)
      thor (>= 0.14, < 2.0)
-    json (2.6.3)
+    json (2.13.2)
    json_refs (0.1.8)
      hana
    json_schemer (0.2.24)
@@ -403,7 +467,7 @@ GEM
    judoscale-sidekiq (1.8.2)
      judoscale-ruby (= 1.8.2)
      sidekiq (>= 5.0)
-    jwt (2.8.1)
+    jwt (2.10.1)
      base64
    kaminari (1.2.2)
      activesupport (>= 4.1.0)
@@ -423,21 +487,25 @@ GEM
      faraday-multipart
      json (>= 1.8)
      rexml
-    launchy (2.5.2)
+    language_server-protocol (3.17.0.5)
+    launchy (3.1.1)
      addressable (~> 2.8)
-    letter_opener (1.8.1)
-      launchy (>= 2.2, < 3)
-    libdatadog (7.0.0.1.0)
-    libdatadog (7.0.0.1.0-x86_64-linux)
-    libddwaf (1.14.0.0.0)
+      childprocess (~> 5.0)
+      logger (~> 1.6)
+    letter_opener (1.10.0)
+      launchy (>= 2.2, < 4)
+    libdatadog (18.1.0.1.0)
+    libdatadog (18.1.0.1.0-x86_64-linux)
+    libddwaf (1.24.1.0.3)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-arm64-darwin)
+    libddwaf (1.24.1.0.3-arm64-darwin)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-darwin)
+    libddwaf (1.24.1.0.3-x86_64-darwin)
      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-linux)
+    libddwaf (1.24.1.0.3-x86_64-linux)
      ffi (~> 1.0)
    line-bot-api (1.28.0)
+    lint_roller (1.1.0)
    liquid (5.4.0)
    listen (3.8.0)
      rb-fsevent (~> 0.10, >= 0.10.3)
@@ -445,7 +513,7 @@ GEM
    llhttp-ffi (0.4.0)
      ffi-compiler (~> 1.0)
      rake (~> 13.0)
-    logger (1.6.0)
+    logger (1.7.0)
    lograge (0.14.0)
      actionpack (>= 4)
      activesupport (>= 4)
@@ -470,22 +538,22 @@ GEM
    mime-types-data (3.2023.0218.1)
    mini_magick (4.12.0)
    mini_mime (1.1.5)
-    mini_portile2 (2.8.8)
-    minitest (5.25.4)
+    mini_portile2 (2.8.9)
+    minitest (5.25.5)
    mock_redis (0.36.0)
      ruby2_keywords
-    msgpack (1.7.0)
+    msgpack (1.8.0)
    multi_json (1.15.0)
    multi_xml (0.6.0)
    multipart-post (2.3.0)
    mutex_m (0.3.0)
    neighbor (0.2.3)
      activerecord (>= 5.2)
-    net-http (0.4.1)
+    net-http (0.6.0)
      uri
    net-http-persistent (4.0.2)
      connection_pool (~> 2.2)
-    net-imap (0.4.19)
+    net-imap (0.4.20)
      date
      net-protocol
    net-pop (0.1.2)
@@ -501,14 +569,14 @@ GEM
    newrelic_rpm (9.6.0)
      base64
    nio4r (2.7.3)
-    nokogiri (1.18.8)
+    nokogiri (1.18.9)
      mini_portile2 (~> 2.8.2)
      racc (~> 1.4)
-    nokogiri (1.18.8-arm64-darwin)
+    nokogiri (1.18.9-arm64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.8-x86_64-darwin)
+    nokogiri (1.18.9-x86_64-darwin)
      racc (~> 1.4)
-    nokogiri (1.18.8-x86_64-linux-gnu)
+    nokogiri (1.18.9-x86_64-linux-gnu)
      racc (~> 1.4)
    oauth (1.1.0)
      oauth-tty (~> 1.0, >= 1.0.1)
@@ -526,8 +594,9 @@ GEM
    oj (3.16.10)
      bigdecimal (>= 3.0)
      ostruct (>= 0.2)
-    omniauth (2.1.2)
+    omniauth (2.1.3)
      hashie (>= 3.4.6)
+      logger
      rack (>= 2.2.3)
      rack-protection
    omniauth-google-oauth2 (1.1.3)
@@ -541,18 +610,26 @@ GEM
    omniauth-rails_csrf_protection (1.0.2)
      actionpack (>= 4.2)
      omniauth (~> 2.0)
+    omniauth-saml (2.2.4)
+      omniauth (~> 2.1)
+      ruby-saml (~> 1.18)
+    opensearch-ruby (3.4.0)
+      faraday (>= 1.0, < 3)
+      multi_json (>= 1.0)
    openssl (3.2.0)
    orm_adapter (0.5.0)
    os (1.1.4)
    ostruct (0.6.1)
-    parallel (1.23.0)
-    parser (3.2.2.1)
+    parallel (1.27.0)
+    parser (3.3.8.0)
      ast (~> 2.4.1)
+      racc
    pg (1.5.3)
    pg_search (2.3.6)
      activerecord (>= 5.2)
      activesupport (>= 5.2)
    pgvector (0.1.1)
+    prism (1.4.0)
    procore-sift (1.0.0)
      activerecord (>= 6.1)
    pry (0.14.2)
@@ -560,14 +637,14 @@ GEM
      method_source (~> 1.0)
    pry-rails (0.3.9)
      pry (>= 0.10.4)
-    public_suffix (6.0.0)
+    public_suffix (6.0.2)
    puma (6.4.3)
      nio4r (~> 2.0)
    pundit (2.3.0)
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.13)
+    rack (3.2.0)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -576,28 +653,34 @@ GEM
      rack (>= 2.0.0)
    rack-mini-profiler (3.2.0)
      rack (>= 1.2.0)
-    rack-protection (3.2.0)
+    rack-protection (4.1.1)
      base64 (>= 0.1.0)
-      rack (~> 2.2, >= 2.2.4)
+      logger (>= 1.6.0)
+      rack (>= 3.0.0, < 4)
    rack-proxy (0.7.7)
      rack
+    rack-session (2.1.1)
+      base64 (>= 0.1.0)
+      rack (>= 3.0.0)
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rails (7.0.8.7)
-      actioncable (= 7.0.8.7)
-      actionmailbox (= 7.0.8.7)
-      actionmailer (= 7.0.8.7)
-      actionpack (= 7.0.8.7)
-      actiontext (= 7.0.8.7)
-      actionview (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activemodel (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    rackup (2.2.1)
+      rack (>= 3)
+    rails (7.1.5.2)
+      actioncable (= 7.1.5.2)
+      actionmailbox (= 7.1.5.2)
+      actionmailer (= 7.1.5.2)
+      actionpack (= 7.1.5.2)
+      actiontext (= 7.1.5.2)
+      actionview (= 7.1.5.2)
+      activejob (= 7.1.5.2)
+      activemodel (= 7.1.5.2)
+      activerecord (= 7.1.5.2)
+      activestorage (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
      bundler (>= 1.15.0)
-      railties (= 7.0.8.7)
+      railties (= 7.1.5.2)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
@@ -605,13 +688,14 @@ GEM
    rails-html-sanitizer (1.6.1)
      loofah (~> 2.21)
      nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
-    railties (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-      method_source
+    railties (7.1.5.2)
+      actionpack (= 7.1.5.2)
+      activesupport (= 7.1.5.2)
+      irb
+      rackup (>= 1.0.0)
      rake (>= 12.2)
-      thor (~> 1.0)
-      zeitwerk (~> 2.5)
+      thor (~> 1.0, >= 1.2.2)
+      zeitwerk (~> 2.6)
    rainbow (3.1.1)
    rake (13.2.1)
    rb-fsevent (0.11.2)
@@ -623,7 +707,7 @@ GEM
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
-    regexp_parser (2.8.0)
+    regexp_parser (2.10.0)
    reline (0.3.6)
      io-console (~> 0.5)
    representable (3.2.0)
@@ -643,7 +727,8 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.3.9)
+    rexml (3.4.4)
+    rotp (6.3.0)
    rspec-core (3.13.0)
      rspec-support (~> 3.13.0)
    rspec-expectations (3.13.2)
@@ -663,41 +748,60 @@ GEM
    rspec-support (3.13.1)
    rspec_junit_formatter (0.6.0)
      rspec-core (>= 2, < 4, != 2.12.0)
-    rubocop (1.50.2)
+    rubocop (1.75.6)
      json (~> 2.3)
+      language_server-protocol (~> 3.17.0.2)
+      lint_roller (~> 1.1.0)
      parallel (~> 1.10)
-      parser (>= 3.2.0.0)
+      parser (>= 3.3.0.2)
      rainbow (>= 2.2.2, < 4.0)
-      regexp_parser (>= 1.8, < 3.0)
-      rexml (>= 3.2.5, < 4.0)
-      rubocop-ast (>= 1.28.0, < 2.0)
+      regexp_parser (>= 2.9.3, < 3.0)
+      rubocop-ast (>= 1.44.0, < 2.0)
      ruby-progressbar (~> 1.7)
-      unicode-display_width (>= 2.4.0, < 3.0)
-    rubocop-ast (1.28.1)
-      parser (>= 3.2.1.0)
-    rubocop-capybara (2.18.0)
-      rubocop (~> 1.41)
-    rubocop-performance (1.17.1)
-      rubocop (>= 1.7.0, < 2.0)
-      rubocop-ast (>= 0.4.0)
-    rubocop-rails (2.19.1)
+      unicode-display_width (>= 2.4.0, < 4.0)
+    rubocop-ast (1.44.1)
+      parser (>= 3.3.7.2)
+      prism (~> 1.4)
+    rubocop-factory_bot (2.27.1)
+      lint_roller (~> 1.1)
+      rubocop (~> 1.72, >= 1.72.1)
+    rubocop-performance (1.25.0)
+      lint_roller (~> 1.1)
+      rubocop (>= 1.75.0, < 2.0)
+      rubocop-ast (>= 1.38.0, < 2.0)
+    rubocop-rails (2.32.0)
      activesupport (>= 4.2.0)
+      lint_roller (~> 1.1)
      rack (>= 1.1)
-      rubocop (>= 1.33.0, < 2.0)
-    rubocop-rspec (2.21.0)
-      rubocop (~> 1.33)
-      rubocop-capybara (~> 2.17)
+      rubocop (>= 1.75.0, < 2.0)
+      rubocop-ast (>= 1.44.0, < 2.0)
+    rubocop-rspec (3.6.0)
+      lint_roller (~> 1.1)
+      rubocop (~> 1.72, >= 1.72.1)
    ruby-openai (7.3.1)
      event_stream_parser (>= 0.3.0, < 2.0.0)
      faraday (>= 1)
      faraday-multipart (>= 1)
    ruby-progressbar (1.13.0)
+    ruby-saml (1.18.1)
+      nokogiri (>= 1.13.10)
+      rexml
    ruby-vips (2.1.4)
      ffi (~> 1.12)
    ruby2_keywords (0.0.5)
    ruby2ruby (2.5.0)
      ruby_parser (~> 3.1)
      sexp_processor (~> 4.6)
+    ruby_llm (1.5.1)
+      base64
+      event_stream_parser (~> 1)
+      faraday (>= 1.10.0)
+      faraday-multipart (>= 1)
+      faraday-net_http (>= 1)
+      faraday-retry (>= 1)
+      marcel (~> 1.0)
+      zeitwerk (~> 2)
+    ruby_llm-schema (0.1.0)
    ruby_parser (3.20.0)
      sexp_processor (~> 4.16)
    sass (3.7.4)
@@ -717,6 +821,9 @@ GEM
      parser
    scss_lint (0.60.0)
      sass (~> 3.5, >= 3.5.5)
+    searchkick (5.5.2)
+      activemodel (>= 7.1)
+      hashie
    securerandom (0.4.1)
    seed_dump (3.3.1)
      activerecord (>= 4)
@@ -755,16 +862,20 @@ GEM
      fugit (~> 1.8)
      globalid (>= 1.0.1)
      sidekiq (>= 6)
+    sidekiq_alive (2.5.0)
+      gserver (~> 0.0.1)
+      sidekiq (>= 5, < 9)
    signet (0.17.0)
      addressable (~> 2.8)
      faraday (>= 0.17.5, < 3.a)
      jwt (>= 1.5, < 3.0)
      multi_json (~> 1.10)
-    simplecov (0.17.1)
+    simplecov (0.22.0)
      docile (~> 1.1)
-      json (>= 1.8, < 3)
-      simplecov-html (~> 0.10.0)
-    simplecov-html (0.10.2)
+      simplecov-html (~> 0.11)
+      simplecov_json_formatter (~> 0.1)
+    simplecov-html (0.13.2)
+    simplecov_json_formatter (0.1.4)
    slack-ruby-client (2.5.2)
      faraday (>= 2.0)
      faraday-mashify
@@ -793,14 +904,18 @@ GEM
    stripe (8.5.0)
    telephone_number (1.4.20)
    test-prof (1.2.1)
-    thor (1.3.1)
+    thor (1.4.0)
+    tidewave (0.2.0)
+      fast-mcp (~> 1.5.0)
+      rack (>= 2.0)
+      rails (>= 7.1.0)
    tilt (2.3.0)
    time_diff (0.3.0)
      activesupport
      i18n
    timeout (0.4.3)
    trailblazer-option (0.1.2)
-    twilio-ruby (5.77.0)
+    twilio-ruby (7.6.0)
      faraday (>= 0.9, < 3.0)
      jwt (>= 1.5, < 3.0)
      nokogiri (>= 1.6, < 2.0)
@@ -816,8 +931,10 @@ GEM
    unf (0.1.4)
      unf_ext
    unf_ext (0.0.8.2)
-    unicode-display_width (2.4.2)
-    uniform_notifier (1.16.0)
+    unicode-display_width (3.1.4)
+      unicode-emoji (~> 4.0, >= 4.0.4)
+    unicode-emoji (4.0.4)
+    uniform_notifier (1.17.0)
    uri (1.0.3)
    uri_template (0.7.0)
    valid_email2 (5.2.6)
@@ -845,7 +962,8 @@ GEM
      addressable (>= 2.8.0)
      crack (>= 0.3.2)
      hashdiff (>= 0.4.0, < 2.0.0)
-    websocket-driver (0.7.6)
+    websocket-driver (0.7.7)
+      base64
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
    wisper (2.0.0)
@@ -872,6 +990,7 @@ DEPENDENCIES
  administrate (>= 0.20.1)
  administrate-field-active_storage (>= 1.0.3)
  administrate-field-belongs_to_search (>= 0.9.0)
+  ai-agents (>= 0.4.3)
  annotate
  attr_extras
  audited (~> 5.4, >= 5.4.1)
@@ -888,10 +1007,11 @@ DEPENDENCIES
  commonmarker
  csv-safe
  database_cleaner
-  ddtrace
+  datadog (~> 2.0)
  debug (~> 1.8)
  devise (>= 4.9.4)
  devise-secure_password!
+  devise-two-factor (>= 5.0.0)
  devise_token_auth (>= 1.2.3)
  dotenv-rails (>= 3.0.0)
  down
@@ -900,6 +1020,7 @@ DEPENDENCIES
  facebook-messenger
  factory_bot_rails (>= 6.4.3)
  faker
+  faraday_middleware-aws-sigv4
  fcm
  flag_shih_tzu
  foreman
@@ -940,6 +1061,8 @@ DEPENDENCIES
  omniauth-google-oauth2 (>= 1.1.3)
  omniauth-oauth2
  omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
+  omniauth-saml
+  opensearch-ruby
  pg
  pg_search
  pgvector
@@ -951,7 +1074,7 @@ DEPENDENCIES
  rack-cors (= 2.0.0)
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
-  rails (~> 7.0.8.4)
+  rails (~> 7.1)
  redis
  redis-namespace
  responders (>= 3.1.1)
@@ -960,12 +1083,15 @@ DEPENDENCIES
  rspec-rails (>= 6.1.5)
  rspec_junit_formatter
  rubocop
+  rubocop-factory_bot
  rubocop-performance
  rubocop-rails
  rubocop-rspec
  ruby-openai
+  ruby_llm-schema
  scout_apm
  scss_lint
+  searchkick
  seed_dump
  sentry-rails (>= 5.19.0)
  sentry-ruby
@@ -974,7 +1100,9 @@ DEPENDENCIES
  shoulda-matchers
  sidekiq (>= 7.3.1)
  sidekiq-cron (>= 1.12.0)
-  simplecov (= 0.17.1)
+  sidekiq_alive
+  simplecov (>= 0.21)
+  simplecov_json_formatter
  slack-ruby-client (~> 2.5.2)
  spring
  spring-watcher-listen
@@ -983,8 +1111,9 @@ DEPENDENCIES
  stripe
  telephone_number
  test-prof
+  tidewave
  time_diff
-  twilio-ruby (~> 5.66)
+  twilio-ruby
  twitty (~> 0.1.5)
  tzinfo-data
  uglifier
@@ -997,7 +1126,7 @@ DEPENDENCIES
  working_hours

 RUBY VERSION
-   ruby 3.3.3p89
+   ruby 3.4.4p34

 BUNDLED WITH
   2.5.16
--- a/9
+++ b/9
@@ -41,8 +41,15 @@ run:

 force_run:
 	rm -f ./.overmind.sock
+	rm -f tmp/pids/*.pid
 	overmind start -f Procfile.dev

+force_run_tunnel:
+	lsof -ti:3000 | xargs kill -9 2>/dev/null || true
+	rm -f ./.overmind.sock
+	rm -f tmp/pids/*.pid
+	overmind start -f Procfile.tunnel
+
 debug:
 	overmind connect backend

@@ -52,4 +59,4 @@ debug_worker:
 docker: 
 	docker build -t $(APP_NAME) -f ./docker/Dockerfile .

-.PHONY: setup db_create db_migrate db_seed db_reset db console server burn docker run force_run debug debug_worker
+.PHONY: setup db_create db_migrate db_seed db_reset db console server burn docker run force_run force_run_tunnel debug debug_worker
--- a/Procfile.tunnel
+++ b/Procfile.tunnel
@@ -0,0 +1,4 @@
+backend: DISABLE_MINI_PROFILER=true bin/rails s -p 3000
+# https://github.com/mperham/sidekiq/issues/3090#issuecomment-389748695
+worker: dotenv bundle exec sidekiq -C config/sidekiq.yml
+vite: bin/vite build --watch
--- a/3
+++ b/3
@@ -2,5 +2,8 @@
 # for example lib/tasks/capistrano.rake, and they will automatically be available to Rake.

 require_relative 'config/application'
+# Load Enterprise Edition rake tasks if they exist
+enterprise_tasks_path = Rails.root.join('enterprise/tasks_railtie.rb').to_s
+require enterprise_tasks_path if File.exist?(enterprise_tasks_path)

 Rails.application.load_tasks
--- a/2
+++ b/2
@@ -1 +1 @@
-3.13.0
+4.4.0
--- a/2
+++ b/2
@@ -1 +1 @@
-3.2.0
+3.4.3
--- a/app/actions/contact_identify_action.rb
+++ b/app/actions/contact_identify_action.rb
@@ -6,6 +6,7 @@
 # We don't want to update the name of the identified original contact.

 class ContactIdentifyAction
+  include UrlHelper
  pattr_initialize [:contact!, :params!, { retain_original_contact_name: false, discard_invalid_attrs: false }]

  def perform
@@ -104,7 +105,14 @@ class ContactIdentifyAction
    # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
    @contact.discard_invalid_attrs if discard_invalid_attrs
    @contact.save!
-    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? && !@contact.avatar.attached?
+    enqueue_avatar_job
+  end
+
+  def enqueue_avatar_job
+    return unless params[:avatar_url].present? && !@contact.avatar.attached?
+    return unless url_valid?(params[:avatar_url])
+
+    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url])
  end

  def merge_contact(base_contact, merge_contact)
--- a/app/assets/javascripts/secretField.js
+++ b/app/assets/javascripts/secretField.js
@@ -10,7 +10,8 @@ function toggleSecretField(e) {
  if (!textElement) return;

  if (textElement.dataset.secretMasked === 'false') {
-    textElement.textContent = '•'.repeat(10);
+    const maskedLength = secretField.dataset.secretText?.length || 10;
+    textElement.textContent = '•'.repeat(maskedLength);
    textElement.dataset.secretMasked = 'true';
    toggler.querySelector('svg use').setAttribute('xlink:href', '#eye-show');

@@ -32,3 +33,13 @@ function copySecretField(e) {

  navigator.clipboard.writeText(secretField.dataset.secretText);
 }
+
+document.addEventListener('DOMContentLoaded', () => {
+  document.querySelectorAll('.cell-data__secret-field').forEach(field => {
+    const span = field.querySelector('[data-secret-masked]');
+    if (span && span.dataset.secretMasked === 'true') {
+      const len = field.dataset.secretText?.length || 10;
+      span.textContent = '•'.repeat(len);
+    }
+  });
+});
--- a/app/assets/stylesheets/administrate/components/_cells.scss
+++ b/app/assets/stylesheets/administrate/components/_cells.scss
@@ -46,17 +46,25 @@

 .cell-data__secret-field {
  align-items: center;
+  color: $hint-grey;
  display: flex;

  span {
-    flex: 1;
+    flex: 0 0 auto;
  }

-  button {
-    margin-left: 5px;
+  [data-secret-toggler],
+  [data-secret-copier] {
+    background: transparent;
+    border: 0;
+    color: inherit;
+    margin-left: 0.5rem;
+    padding: 0;

    svg {
      fill: currentColor;
+      height: 1.25rem;
+      width: 1.25rem;
    }
  }
 }
--- a/app/builders/account_builder.rb
+++ b/app/builders/account_builder.rb
@@ -32,14 +32,7 @@ class AccountBuilder
  end

  def validate_email
-    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
-
-    address = ValidEmail2::Address.new(@email)
-    if address.valid? && !address.disposable?
-      true
-    else
-      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
-    end
+    Account::SignUpEmailValidationService.new(@email).perform
  end

  def validate_user
@@ -81,21 +74,4 @@ class AccountBuilder
    @user.confirm if @confirmed
    @user.save!
  end
-
-  def domain_blocked?
-    domain = @email.split('@').last
-
-    blocked_domains.each do |blocked_domain|
-      return true if domain.match?(blocked_domain)
-    end
-
-    false
-  end
-
-  def blocked_domains
-    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
-    return [] if domains.blank?
-
-    domains.split("\n").map(&:strip)
-  end
 end
--- a/app/builders/agent_builder.rb
+++ b/app/builders/agent_builder.rb
@@ -52,3 +52,5 @@ class AgentBuilder
    }.compact))
  end
 end
+
+AgentBuilder.prepend_mod_with('AgentBuilder')
--- a/app/builders/contact_inbox_builder.rb
+++ b/app/builders/contact_inbox_builder.rb
@@ -59,11 +59,13 @@ class ContactInboxBuilder
  end

  def create_contact_inbox
-    ::ContactInbox.create_with(hmac_verified: hmac_verified || false).find_or_create_by!(
+    attrs = {
      contact_id: @contact.id,
      inbox_id: @inbox.id,
      source_id: @source_id
-    )
+    }
+
+    ::ContactInbox.where(attrs).first_or_create!(hmac_verified: hmac_verified || false)
  rescue ActiveRecord::RecordNotUnique
    Rails.logger.info("[ContactInboxBuilder] RecordNotUnique #{@source_id} #{@contact.id} #{@inbox.id}")
    update_old_contact_inbox
--- a/app/builders/messages/instagram/base_message_builder.rb
+++ b/app/builders/messages/instagram/base_message_builder.rb
@@ -152,11 +152,13 @@ class Messages::Instagram::BaseMessageBuilder < Messages::Messenger::MessageBuil
  end

  def message_already_exists?
-    cw_message = conversation.messages.where(
-      source_id: @messaging[:message][:mid]
-    ).first
+    find_message_by_source_id(@messaging[:message][:mid]).present?
+  end

-    cw_message.present?
+  def find_message_by_source_id(source_id)
+    return unless source_id
+
+    @message = Message.find_by(source_id: source_id)
  end

  def all_unsupported_files?
--- a/app/builders/v2/reports/label_summary_builder.rb
+++ b/app/builders/v2/reports/label_summary_builder.rb
@@ -0,0 +1,112 @@
+class V2::Reports::LabelSummaryBuilder < V2::Reports::BaseSummaryBuilder
+  attr_reader :account, :params
+
+  # rubocop:disable Lint/MissingSuper
+  # the parent class has no initialize
+  def initialize(account:, params:)
+    @account = account
+    @params = params
+
+    timezone_offset = (params[:timezone_offset] || 0).to_f
+    @timezone = ActiveSupport::TimeZone[timezone_offset]&.name
+  end
+  # rubocop:enable Lint/MissingSuper
+
+  def build
+    labels = account.labels.to_a
+    return [] if labels.empty?
+
+    report_data = collect_report_data
+    labels.map { |label| build_label_report(label, report_data) }
+  end
+
+  private
+
+  def collect_report_data
+    conversation_filter = build_conversation_filter
+    use_business_hours = use_business_hours?
+
+    {
+      conversation_counts: fetch_conversation_counts(conversation_filter),
+      resolved_counts: fetch_resolved_counts,
+      resolution_metrics: fetch_metrics(conversation_filter, 'conversation_resolved', use_business_hours),
+      first_response_metrics: fetch_metrics(conversation_filter, 'first_response', use_business_hours),
+      reply_metrics: fetch_metrics(conversation_filter, 'reply_time', use_business_hours)
+    }
+  end
+
+  def build_label_report(label, report_data)
+    {
+      id: label.id,
+      name: label.title,
+      conversations_count: report_data[:conversation_counts][label.title] || 0,
+      avg_resolution_time: report_data[:resolution_metrics][label.title] || 0,
+      avg_first_response_time: report_data[:first_response_metrics][label.title] || 0,
+      avg_reply_time: report_data[:reply_metrics][label.title] || 0,
+      resolved_conversations_count: report_data[:resolved_counts][label.title] || 0
+    }
+  end
+
+  def use_business_hours?
+    ActiveModel::Type::Boolean.new.cast(params[:business_hours])
+  end
+
+  def build_conversation_filter
+    conversation_filter = { account_id: account.id }
+    conversation_filter[:created_at] = range if range.present?
+
+    conversation_filter
+  end
+
+  def fetch_conversation_counts(conversation_filter)
+    fetch_counts(conversation_filter)
+  end
+
+  def fetch_resolved_counts
+    # Count resolution events, not conversations currently in resolved status
+    # Filter by reporting_event.created_at, not conversation.created_at
+    reporting_event_filter = { name: 'conversation_resolved', account_id: account.id }
+    reporting_event_filter[:created_at] = range if range.present?
+
+    ReportingEvent
+      .joins(conversation: { taggings: :tag })
+      .where(
+        reporting_event_filter.merge(
+          taggings: { taggable_type: 'Conversation', context: 'labels' }
+        )
+      )
+      .group('tags.name')
+      .count
+  end
+
+  def fetch_counts(conversation_filter)
+    ActsAsTaggableOn::Tagging
+      .joins('INNER JOIN conversations ON taggings.taggable_id = conversations.id')
+      .joins('INNER JOIN tags ON taggings.tag_id = tags.id')
+      .where(
+        taggable_type: 'Conversation',
+        context: 'labels',
+        conversations: conversation_filter
+      )
+      .select('tags.name, COUNT(taggings.*) AS count')
+      .group('tags.name')
+      .each_with_object({}) { |record, hash| hash[record.name] = record.count }
+  end
+
+  def fetch_metrics(conversation_filter, event_name, use_business_hours)
+    ReportingEvent
+      .joins(conversation: { taggings: :tag })
+      .where(
+        conversations: conversation_filter,
+        name: event_name,
+        taggings: { taggable_type: 'Conversation', context: 'labels' }
+      )
+      .group('tags.name')
+      .order('tags.name')
+      .select(
+        'tags.name',
+        use_business_hours ? 'AVG(reporting_events.value_in_business_hours) as avg_value' : 'AVG(reporting_events.value) as avg_value'
+      )
+      .each_with_object({}) { |record, hash| hash[record.name] = record.avg_value.to_f }
+  end
+end
--- a/app/builders/v2/reports/timeseries/count_report_builder.rb
+++ b/app/builders/v2/reports/timeseries/count_report_builder.rb
@@ -38,27 +38,34 @@ class V2::Reports::Timeseries::CountReportBuilder < V2::Reports::Timeseries::Bas
  end

  def scope_for_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+    scope.reporting_events.where(
      name: :conversation_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
+      account_id: account.id,
+      created_at: range
+    )
  end

  def scope_for_bot_resolutions_count
-    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
+    scope.reporting_events.where(
      name: :conversation_bot_resolved,
-      conversations: { status: :resolved }, created_at: range
-    ).distinct
+      account_id: account.id,
+      created_at: range
+    )
  end

  def scope_for_bot_handoffs_count
    scope.reporting_events.joins(:conversation).select(:conversation_id).where(
      name: :conversation_bot_handoff,
+      account_id: account.id,
      created_at: range
    ).distinct
  end

  def grouped_count
+    # IMPORTANT: time_zone parameter affects both data grouping AND output timestamps
+    # It converts timestamps to the target timezone before grouping, which means
+    # the same event can fall into different day buckets depending on timezone
+    # Example: 2024-01-15 00:00 UTC becomes 2024-01-14 16:00 PST (falls on different day)
    @grouped_values = object_scope.group_by_period(
      group_by,
      :created_at,
--- a/app/controllers/api/v1/accounts/agent_bots_controller.rb
+++ b/app/controllers/api/v1/accounts/agent_bots_controller.rb
@@ -29,6 +29,11 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
    head :ok
  end

+  def reset_access_token
+    @agent_bot.access_token.regenerate_token
+    @agent_bot.reload
+  end
+
  private

  def agent_bot
--- a/app/controllers/api/v1/accounts/articles_controller.rb
+++ b/app/controllers/api/v1/accounts/articles_controller.rb
@@ -68,7 +68,7 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController

  def article_params
    params.require(:article).permit(
-      :title, :slug, :position, :content, :description, :position, :category_id, :author_id, :associated_article_id, :status,
+      :title, :slug, :position, :content, :description, :category_id, :author_id, :associated_article_id, :status,
      :locale, meta: [:title,
                      :description,
                      { tags: [] }]
--- a/app/controllers/api/v1/accounts/assignment_policies/inboxes_controller.rb
+++ b/app/controllers/api/v1/accounts/assignment_policies/inboxes_controller.rb
@@ -0,0 +1,20 @@
+class Api::V1::Accounts::AssignmentPolicies::InboxesController < Api::V1::Accounts::BaseController
+  before_action :fetch_assignment_policy
+  before_action -> { check_authorization(AssignmentPolicy) }
+
+  def index
+    @inboxes = @assignment_policy.inboxes
+  end
+
+  private
+
+  def fetch_assignment_policy
+    @assignment_policy = Current.account.assignment_policies.find(
+      params[:assignment_policy_id]
+    )
+  end
+
+  def permitted_params
+    params.permit(:assignment_policy_id)
+  end
+end
--- a/app/controllers/api/v1/accounts/assignment_policies_controller.rb
+++ b/app/controllers/api/v1/accounts/assignment_policies_controller.rb
@@ -0,0 +1,36 @@
+class Api::V1::Accounts::AssignmentPoliciesController < Api::V1::Accounts::BaseController
+  before_action :fetch_assignment_policy, only: [:show, :update, :destroy]
+  before_action :check_authorization
+
+  def index
+    @assignment_policies = Current.account.assignment_policies
+  end
+
+  def show; end
+
+  def create
+    @assignment_policy = Current.account.assignment_policies.create!(assignment_policy_params)
+  end
+
+  def update
+    @assignment_policy.update!(assignment_policy_params)
+  end
+
+  def destroy
+    @assignment_policy.destroy!
+    head :ok
+  end
+
+  private
+
+  def fetch_assignment_policy
+    @assignment_policy = Current.account.assignment_policies.find(params[:id])
+  end
+
+  def assignment_policy_params
+    params.require(:assignment_policy).permit(
+      :name, :description, :assignment_order, :conversation_priority,
+      :fair_distribution_limit, :fair_distribution_window, :enabled
+    )
+  end
+end
--- a/app/controllers/api/v1/accounts/callbacks_controller.rb
+++ b/app/controllers/api/v1/accounts/callbacks_controller.rb
@@ -30,7 +30,14 @@ class Api::V1::Accounts::CallbacksController < Api::V1::Accounts::BaseController
  end

  def facebook_pages
-    @page_details = mark_already_existing_facebook_pages(fb_object.get_connections('me', 'accounts'))
+    pages = []
+    fb_pages = fb_object.get_connections('me', 'accounts')
+    pages.concat(fb_pages)
+    while fb_pages.respond_to?(:next_page) && (next_page = fb_pages.next_page)
+      fb_pages = next_page
+      pages.concat(fb_pages)
+    end
+    @page_details = mark_already_existing_facebook_pages(pages)
  end

  def set_instagram_id(page_access_token, facebook_channel)
--- a/app/controllers/api/v1/accounts/campaigns_controller.rb
+++ b/app/controllers/api/v1/accounts/campaigns_controller.rb
@@ -29,6 +29,6 @@ class Api::V1::Accounts::CampaignsController < Api::V1::Accounts::BaseController

  def campaign_params
    params.require(:campaign).permit(:title, :description, :message, :enabled, :trigger_only_during_business_hours, :inbox_id, :sender_id,
-                                     :scheduled_at, audience: [:type, :id], trigger_rules: {})
+                                     :scheduled_at, audience: [:type, :id], trigger_rules: {}, template_params: {})
  end
 end
--- a/app/controllers/api/v1/accounts/channels/twilio_channels_controller.rb
+++ b/app/controllers/api/v1/accounts/channels/twilio_channels_controller.rb
@@ -1,3 +1,6 @@
+# TODO : Move this to inboxes controller and deprecate this controller
+# No need to retain this controller as we could handle everything centrally in inboxes controller
+
 class Api::V1::Accounts::Channels::TwilioChannelsController < Api::V1::Accounts::BaseController
  before_action :authorize_request

--- a/app/controllers/api/v1/accounts/contacts/conversations_controller.rb
+++ b/app/controllers/api/v1/accounts/contacts/conversations_controller.rb
@@ -12,10 +12,6 @@ class Api::V1::Accounts::Contacts::ConversationsController < Api::V1::Accounts::
      Current.account
    ).perform

-    # Only allow conversations from inboxes the user has access to
-    inbox_ids = Current.user.assigned_inboxes.pluck(:id)
-    conversations = conversations.where(inbox_id: inbox_ids)
-
    @conversations = conversations.order(last_activity_at: :desc).limit(20)
  end
 end
--- a/app/controllers/api/v1/accounts/contacts_controller.rb
+++ b/app/controllers/api/v1/accounts/contacts_controller.rb
@@ -14,7 +14,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  before_action :check_authorization
  before_action :set_current_page, only: [:index, :active, :search, :filter]
  before_action :fetch_contact, only: [:show, :update, :destroy, :avatar, :contactable_inboxes, :destroy_custom_attributes]
-  before_action :set_include_contact_inboxes, only: [:index, :search, :filter, :show, :update]
+  before_action :set_include_contact_inboxes, only: [:index, :active, :search, :filter, :show, :update]

  def index
    @contacts_count = resolved_contacts.count
@@ -56,7 +56,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
    contacts = Current.account.contacts.where(id: ::OnlineStatusTracker
                  .get_available_contact_ids(Current.account.id))
    @contacts_count = contacts.count
-    @contacts = contacts.page(@current_page)
+    @contacts = fetch_contacts(contacts)
  end

  def show; end
@@ -122,7 +122,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  def resolved_contacts
    return @resolved_contacts if @resolved_contacts

-    @resolved_contacts = Current.account.contacts.resolved_contacts
+    @resolved_contacts = Current.account.contacts.resolved_contacts(use_crm_v2: Current.account.feature_enabled?('crm_v2'))

    @resolved_contacts = @resolved_contacts.tagged_with(params[:labels], any: true) if params[:labels].present?
    @resolved_contacts
@@ -163,9 +163,16 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
    @contact.custom_attributes
  end

+  def contact_additional_attributes
+    return @contact.additional_attributes.merge(permitted_params[:additional_attributes]) if permitted_params[:additional_attributes]
+
+    @contact.additional_attributes
+  end
+
  def contact_update_params
-    # we want the merged custom attributes not the original one
-    permitted_params.except(:custom_attributes, :avatar_url).merge({ custom_attributes: contact_custom_attributes })
+    permitted_params.except(:custom_attributes, :avatar_url)
+                    .merge({ custom_attributes: contact_custom_attributes })
+                    .merge({ additional_attributes: contact_additional_attributes })
  end

  def set_include_contact_inboxes
--- a/app/controllers/api/v1/accounts/conversations/messages_controller.rb
+++ b/app/controllers/api/v1/accounts/conversations/messages_controller.rb
@@ -1,4 +1,6 @@
 class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::Conversations::BaseController
+  before_action :ensure_api_inbox, only: :update
+
  def index
    @messages = message_finder.perform
  end
@@ -11,6 +13,11 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
    render_could_not_create_error(e.message)
  end

+  def update
+    Messages::StatusUpdateService.new(message, permitted_params[:status], permitted_params[:external_error]).perform
+    @message = message
+  end
+
  def destroy
    ActiveRecord::Base.transaction do
      message.update!(content: I18n.t('conversations.messages.deleted'), content_type: :text, content_attributes: { deleted: true })
@@ -21,7 +28,9 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
  def retry
    return if message.blank?

-    message.update!(status: :sent, content_attributes: {})
+    service = Messages::StatusUpdateService.new(message, 'sent')
+    service.perform
+    message.update!(content_attributes: {})
    ::SendReplyJob.perform_later(message.id)
  rescue StandardError => e
    render_could_not_create_error(e.message)
@@ -56,10 +65,16 @@ class Api::V1::Accounts::Conversations::MessagesController < Api::V1::Accounts::
  end

  def permitted_params
-    params.permit(:id, :target_language)
+    params.permit(:id, :target_language, :status, :external_error)
  end

  def already_translated_content_available?
    message.translations.present? && message.translations[permitted_params[:target_language]].present?
  end
+
+  # API inbox check
+  def ensure_api_inbox
+    # Only API inboxes can update messages
+    render json: { error: 'Message status update is only allowed for API inboxes' }, status: :forbidden unless @conversation.inbox.api?
+  end
 end
--- a/app/controllers/api/v1/accounts/conversations_controller.rb
+++ b/app/controllers/api/v1/accounts/conversations_controller.rb
@@ -124,6 +124,12 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
    @conversation.save!
  end

+  def destroy
+    authorize @conversation, :destroy?
+    ::DeleteObjectJob.perform_later(@conversation, Current.user, request.ip)
+    head :ok
+  end
+
  private

  def permitted_update_params
--- a/app/controllers/api/v1/accounts/custom_filters_controller.rb
+++ b/app/controllers/api/v1/accounts/custom_filters_controller.rb
@@ -1,6 +1,6 @@
 class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseController
  before_action :check_authorization
-  before_action :fetch_custom_filters, except: [:create]
+  before_action :fetch_custom_filters, only: [:index]
  before_action :fetch_custom_filter, only: [:show, :update, :destroy]
  DEFAULT_FILTER_TYPE = 'conversation'.freeze

@@ -9,8 +9,8 @@ class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseContro
  def show; end

  def create
-    @custom_filter = current_user.custom_filters.create!(
-      permitted_payload.merge(account_id: Current.account.id)
+    @custom_filter = Current.account.custom_filters.create!(
+      permitted_payload.merge(user: Current.user)
    )
    render json: { error: @custom_filter.errors.messages }, status: :unprocessable_entity and return unless @custom_filter.valid?
  end
@@ -27,14 +27,16 @@ class Api::V1::Accounts::CustomFiltersController < Api::V1::Accounts::BaseContro
  private

  def fetch_custom_filters
-    @custom_filters = current_user.custom_filters.where(
-      account_id: Current.account.id,
+    @custom_filters = Current.account.custom_filters.where(
+      user: Current.user,
      filter_type: permitted_params[:filter_type] || DEFAULT_FILTER_TYPE
    )
  end

  def fetch_custom_filter
-    @custom_filter = @custom_filters.find(permitted_params[:id])
+    @custom_filter = Current.account.custom_filters.where(
+      user: Current.user
+    ).find(permitted_params[:id])
  end

  def permitted_payload
--- a/app/controllers/api/v1/accounts/google/authorizations_controller.rb
+++ b/app/controllers/api/v1/accounts/google/authorizations_controller.rb
@@ -1,32 +1,23 @@
-class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::BaseController
+class Api::V1::Accounts::Google::AuthorizationsController < Api::V1::Accounts::OauthAuthorizationController
  include GoogleConcern
-  before_action :check_authorization

  def create
-    email = params[:authorization][:email]
    redirect_url = google_client.auth_code.authorize_url(
      {
        redirect_uri: "#{base_url}/google/callback",
-        scope: 'email profile https://mail.google.com/',
+        scope: scope,
        response_type: 'code',
        prompt: 'consent', # the oauth flow does not return a refresh token, this is supposed to fix it
        access_type: 'offline', # the default is 'online'
+        state: state,
        client_id: GlobalConfigService.load('GOOGLE_OAUTH_CLIENT_ID', nil)
      }
    )

    if redirect_url
-      cache_key = "google::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
      render json: { success: true, url: redirect_url }
    else
      render json: { success: false }, status: :unprocessable_entity
    end
  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
 end
--- a/app/controllers/api/v1/accounts/inboxes/assignment_policies_controller.rb
+++ b/app/controllers/api/v1/accounts/inboxes/assignment_policies_controller.rb
@@ -0,0 +1,46 @@
+class Api::V1::Accounts::Inboxes::AssignmentPoliciesController < Api::V1::Accounts::BaseController
+  before_action :fetch_inbox
+  before_action :fetch_assignment_policy, only: [:create]
+  before_action -> { check_authorization(AssignmentPolicy) }
+  before_action :validate_assignment_policy, only: [:show, :destroy]
+
+  def show
+    @assignment_policy = @inbox.assignment_policy
+  end
+
+  def create
+    # There should be only one assignment policy for an inbox.
+    # If there is a new request to add an assignment policy, we will
+    # delete the old one and attach the new policy
+    remove_inbox_assignment_policy
+    @inbox_assignment_policy = @inbox.create_inbox_assignment_policy!(assignment_policy: @assignment_policy)
+    @assignment_policy = @inbox.assignment_policy
+  end
+
+  def destroy
+    remove_inbox_assignment_policy
+    head :ok
+  end
+
+  private
+
+  def remove_inbox_assignment_policy
+    @inbox.inbox_assignment_policy&.destroy
+  end
+
+  def fetch_inbox
+    @inbox = Current.account.inboxes.find(permitted_params[:inbox_id])
+  end
+
+  def fetch_assignment_policy
+    @assignment_policy = Current.account.assignment_policies.find(permitted_params[:assignment_policy_id])
+  end
+
+  def permitted_params
+    params.permit(:assignment_policy_id, :inbox_id)
+  end
+
+  def validate_assignment_policy
+    return render_not_found_error(I18n.t('errors.assignment_policy.not_found')) unless @inbox.assignment_policy
+  end
+end
--- a/app/controllers/api/v1/accounts/inboxes_controller.rb
+++ b/app/controllers/api/v1/accounts/inboxes_controller.rb
@@ -42,7 +42,9 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
  end

  def update
-    @inbox.update!(permitted_params.except(:channel))
+    inbox_params = permitted_params.except(:channel, :csat_config)
+    inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present?
+    @inbox.update!(inbox_params)
    update_inbox_working_hours
    update_channel if channel_update_required?
  end
@@ -67,6 +69,15 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
    render status: :ok, json: { message: I18n.t('messages.inbox_deletetion_response') }
  end

+  def sync_templates
+    return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' } unless whatsapp_channel?
+
+    trigger_template_sync
+    render status: :ok, json: { message: 'Template sync initiated successfully' }
+  rescue StandardError => e
+    render status: :internal_server_error, json: { error: e.message }
+  end
+
  private

  def fetch_inbox
@@ -79,11 +90,15 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
  end

  def create_channel
-    return unless %w[web_widget api email line telegram whatsapp sms].include?(permitted_params[:channel][:type])
+    return unless allowed_channel_types.include?(permitted_params[:channel][:type])

    account_channels_method.create!(permitted_params(channel_type_from_params::EDITABLE_ATTRS)[:channel].except(:type))
  end

+  def allowed_channel_types
+    %w[web_widget api email line telegram whatsapp sms]
+  end
+
  def update_inbox_working_hours
    @inbox.update_working_hours(params.permit(working_hours: Inbox::OFFISABLE_ATTRS)[:working_hours]) if params[:working_hours]
  end
@@ -121,10 +136,22 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
    @inbox.channel.save!
  end

+  def format_csat_config(config)
+    {
+      display_type: config['display_type'] || 'emoji',
+      message: config['message'] || '',
+      survey_rules: {
+        operator: config.dig('survey_rules', 'operator') || 'contains',
+        values: config.dig('survey_rules', 'values') || []
+      }
+    }
+  end
+
  def inbox_attributes
    [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
     :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,
-     :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name]
+     :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name,
+     { csat_config: [:display_type, :message, { survey_rules: [:operator, { values: [] }] }] }]
  end

  def permitted_params(channel_attributes = [])
@@ -156,6 +183,18 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
      []
    end
  end
+
+  def whatsapp_channel?
+    @inbox.whatsapp? || (@inbox.twilio? && @inbox.channel.whatsapp?)
+  end
+
+  def trigger_template_sync
+    if @inbox.whatsapp?
+      Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
+    elsif @inbox.twilio? && @inbox.channel.whatsapp?
+      Channels::Twilio::TemplatesSyncJob.perform_later(@inbox.channel)
+    end
+  end
 end

 Api::V1::Accounts::InboxesController.prepend_mod_with('Api::V1::Accounts::InboxesController')
--- a/app/controllers/api/v1/accounts/instagram/authorizations_controller.rb
+++ b/app/controllers/api/v1/accounts/instagram/authorizations_controller.rb
@@ -1,7 +1,6 @@
-class Api::V1::Accounts::Instagram::AuthorizationsController < Api::V1::Accounts::BaseController
+class Api::V1::Accounts::Instagram::AuthorizationsController < Api::V1::Accounts::OauthAuthorizationController
  include InstagramConcern
  include Instagram::IntegrationHelper
-  before_action :check_authorization

  def create
    # https://developers.facebook.com/docs/instagram-platform/instagram-api-with-instagram-login/business-login#step-1--get-authorization
@@ -21,10 +20,4 @@ class Api::V1::Accounts::Instagram::AuthorizationsController < Api::V1::Accounts
      render json: { success: false }, status: :unprocessable_entity
    end
  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
 end
--- a/app/controllers/api/v1/accounts/integrations/linear_controller.rb
+++ b/app/controllers/api/v1/accounts/integrations/linear_controller.rb
@@ -1,8 +1,9 @@
 class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::BaseController
-  before_action :fetch_conversation, only: [:link_issue, :linked_issues]
+  before_action :fetch_conversation, only: [:create_issue, :link_issue, :unlink_issue, :linked_issues]
  before_action :fetch_hook, only: [:destroy]

  def destroy
+    revoke_linear_token
    @hook.destroy!
    head :ok
  end
@@ -27,10 +28,16 @@ class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::Bas
  end

  def create_issue
-    issue = linear_processor_service.create_issue(permitted_params)
+    issue = linear_processor_service.create_issue(permitted_params, Current.user)
    if issue[:error]
      render json: { error: issue[:error] }, status: :unprocessable_entity
    else
+      Linear::ActivityMessageService.new(
+        conversation: @conversation,
+        action_type: :issue_created,
+        issue_data: { id: issue[:data][:identifier] },
+        user: Current.user
+      ).perform
      render json: issue[:data], status: :ok
    end
  end
@@ -38,21 +45,34 @@ class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::Bas
  def link_issue
    issue_id = permitted_params[:issue_id]
    title = permitted_params[:title]
-    issue = linear_processor_service.link_issue(conversation_link, issue_id, title)
+    issue = linear_processor_service.link_issue(conversation_link, issue_id, title, Current.user)
    if issue[:error]
      render json: { error: issue[:error] }, status: :unprocessable_entity
    else
+      Linear::ActivityMessageService.new(
+        conversation: @conversation,
+        action_type: :issue_linked,
+        issue_data: { id: issue_id },
+        user: Current.user
+      ).perform
      render json: issue[:data], status: :ok
    end
  end

  def unlink_issue
    link_id = permitted_params[:link_id]
+    issue_id = permitted_params[:issue_id]
    issue = linear_processor_service.unlink_issue(link_id)

    if issue[:error]
      render json: { error: issue[:error] }, status: :unprocessable_entity
    else
+      Linear::ActivityMessageService.new(
+        conversation: @conversation,
+        action_type: :issue_unlinked,
+        issue_data: { id: issue_id },
+        user: Current.user
+      ).perform
      render json: issue[:data], status: :ok
    end
  end
@@ -94,10 +114,22 @@ class Api::V1::Accounts::Integrations::LinearController < Api::V1::Accounts::Bas
  end

  def permitted_params
-    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, label_ids: [])
+    params.permit(:team_id, :project_id, :conversation_id, :issue_id, :link_id, :title, :description, :assignee_id, :priority, :state_id,
+                  label_ids: [])
  end

  def fetch_hook
    @hook = Integrations::Hook.where(account: Current.account).find_by(app_id: 'linear')
  end
+
+  def revoke_linear_token
+    return unless @hook&.access_token
+
+    begin
+      linear_client = Linear.new(@hook.access_token)
+      linear_client.revoke_token
+    rescue StandardError => e
+      Rails.logger.error "Failed to revoke Linear token: #{e.message}"
+    end
+  end
 end
--- a/app/controllers/api/v1/accounts/integrations/notion_controller.rb
+++ b/app/controllers/api/v1/accounts/integrations/notion_controller.rb
@@ -0,0 +1,14 @@
+class Api::V1::Accounts::Integrations::NotionController < Api::V1::Accounts::BaseController
+  before_action :fetch_hook, only: [:destroy]
+
+  def destroy
+    @hook.destroy!
+    head :ok
+  end
+
+  private
+
+  def fetch_hook
+    @hook = Integrations::Hook.where(account: Current.account).find_by(app_id: 'notion')
+  end
+end
--- a/app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb
+++ b/app/controllers/api/v1/accounts/microsoft/authorizations_controller.rb
@@ -1,28 +1,19 @@
-class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts::BaseController
+class Api::V1::Accounts::Microsoft::AuthorizationsController < Api::V1::Accounts::OauthAuthorizationController
  include MicrosoftConcern
-  before_action :check_authorization

  def create
-    email = params[:authorization][:email]
    redirect_url = microsoft_client.auth_code.authorize_url(
      {
        redirect_uri: "#{base_url}/microsoft/callback",
-        scope: 'offline_access https://outlook.office.com/IMAP.AccessAsUser.All https://outlook.office.com/SMTP.Send openid profile',
+        scope: scope,
+        state: state,
        prompt: 'consent'
      }
    )
    if redirect_url
-      cache_key = "microsoft::#{email.downcase}"
-      ::Redis::Alfred.setex(cache_key, Current.account.id, 5.minutes)
      render json: { success: true, url: redirect_url }
    else
      render json: { success: false }, status: :unprocessable_entity
    end
  end
-
-  private
-
-  def check_authorization
-    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
-  end
 end
--- a/app/controllers/api/v1/accounts/notion/authorizations_controller.rb
+++ b/app/controllers/api/v1/accounts/notion/authorizations_controller.rb
@@ -0,0 +1,21 @@
+class Api::V1::Accounts::Notion::AuthorizationsController < Api::V1::Accounts::OauthAuthorizationController
+  include NotionConcern
+
+  def create
+    redirect_url = notion_client.auth_code.authorize_url(
+      {
+        redirect_uri: "#{base_url}/notion/callback",
+        response_type: 'code',
+        owner: 'user',
+        state: state,
+        client_id: GlobalConfigService.load('NOTION_CLIENT_ID', nil)
+      }
+    )
+
+    if redirect_url
+      render json: { success: true, url: redirect_url }
+    else
+      render json: { success: false }, status: :unprocessable_entity
+    end
+  end
+end
--- a/app/controllers/api/v1/accounts/oauth_authorization_controller.rb
+++ b/app/controllers/api/v1/accounts/oauth_authorization_controller.rb
@@ -0,0 +1,23 @@
+class Api::V1::Accounts::OauthAuthorizationController < Api::V1::Accounts::BaseController
+  before_action :check_authorization
+
+  protected
+
+  def scope
+    ''
+  end
+
+  def state
+    Current.account.to_sgid(expires_in: 15.minutes).to_s
+  end
+
+  def base_url
+    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  end
+
+  private
+
+  def check_authorization
+    raise Pundit::NotAuthorizedError unless Current.account_user.administrator?
+  end
+end
--- a/app/controllers/api/v1/accounts/portals_controller.rb
+++ b/app/controllers/api/v1/accounts/portals_controller.rb
@@ -26,9 +26,8 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
      @portal.update!(portal_params.merge(live_chat_widget_params)) if params[:portal].present?
      # @portal.custom_domain = parsed_custom_domain
      process_attached_logo if params[:blob_id].present?
-    rescue StandardError => e
-      Rails.logger.error e
-      render json: { error: @portal.errors.messages }.to_json, status: :unprocessable_entity
+    rescue ActiveRecord::RecordInvalid => e
+      render_record_invalid(e)
    end
  end

@@ -47,6 +46,20 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    head :ok
  end

+  def send_instructions
+    email = permitted_params[:email]
+    return render_could_not_create_error(I18n.t('portals.send_instructions.email_required')) if email.blank?
+    return render_could_not_create_error(I18n.t('portals.send_instructions.invalid_email_format')) unless valid_email?(email)
+    return render_could_not_create_error(I18n.t('portals.send_instructions.custom_domain_not_configured')) if @portal.custom_domain.blank?
+
+    PortalInstructionsMailer.send_cname_instructions(
+      portal: @portal,
+      recipient_email: email
+    ).deliver_later
+
+    render json: { message: I18n.t('portals.send_instructions.instructions_sent_successfully') }, status: :ok
+  end
+
  def process_attached_logo
    blob_id = params[:blob_id]
    blob = ActiveStorage::Blob.find_by(id: blob_id)
@@ -60,19 +73,20 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
  end

  def permitted_params
-    params.permit(:id)
+    params.permit(:id, :email)
  end

  def portal_params
    params.require(:portal).permit(
-      :account_id, :color, :custom_domain, :header_text, :homepage_link,
+      :id, :account_id, :color, :custom_domain, :header_text, :homepage_link,
      :name, :page_title, :slug, :archived, { config: [:default_locale, { allowed_locales: [] }] }
    )
  end

  def live_chat_widget_params
    permitted_params = params.permit(:inbox_id)
-    return {} if permitted_params[:inbox_id].blank?
+    return {} unless permitted_params.key?(:inbox_id)
+    return { channel_web_widget_id: nil } if permitted_params[:inbox_id].blank?

    inbox = Inbox.find(permitted_params[:inbox_id])
    return {} unless inbox.web_widget?
@@ -88,4 +102,10 @@ class Api::V1::Accounts::PortalsController < Api::V1::Accounts::BaseController
    domain = URI.parse(@portal.custom_domain)
    domain.is_a?(URI::HTTP) ? domain.host : @portal.custom_domain
  end
+
+  def valid_email?(email)
+    ValidEmail2::Address.new(email).valid?
+  end
 end
+
+Api::V1::Accounts::PortalsController.prepend_mod_with('Api::V1::Accounts::PortalsController')
--- a/app/controllers/api/v1/accounts/search_controller.rb
+++ b/app/controllers/api/v1/accounts/search_controller.rb
@@ -15,6 +15,10 @@ class Api::V1::Accounts::SearchController < Api::V1::Accounts::BaseController
    @result = search('Message')
  end

+  def articles
+    @result = search('Article')
+  end
+
  private

  def search(search_type)
--- a/app/controllers/api/v1/accounts/whatsapp/authorizations_controller.rb
+++ b/app/controllers/api/v1/accounts/whatsapp/authorizations_controller.rb
@@ -0,0 +1,77 @@
+class Api::V1::Accounts::Whatsapp::AuthorizationsController < Api::V1::Accounts::BaseController
+  before_action :fetch_and_validate_inbox, if: -> { params[:inbox_id].present? }
+
+  # POST /api/v1/accounts/:account_id/whatsapp/authorization
+  # Handles both initial authorization and reauthorization
+  # If inbox_id is present in params, it performs reauthorization
+  def create
+    validate_embedded_signup_params!
+    channel = process_embedded_signup
+    render_success_response(channel.inbox)
+  rescue StandardError => e
+    render_error_response(e)
+  end
+
+  private
+
+  def process_embedded_signup
+    service = Whatsapp::EmbeddedSignupService.new(
+      account: Current.account,
+      params: params.permit(:code, :business_id, :waba_id, :phone_number_id).to_h.symbolize_keys,
+      inbox_id: params[:inbox_id]
+    )
+    service.perform
+  end
+
+  def fetch_and_validate_inbox
+    @inbox = Current.account.inboxes.find(params[:inbox_id])
+    validate_reauthorization_required
+  end
+
+  def validate_reauthorization_required
+    return if @inbox.channel.reauthorization_required? || can_upgrade_to_embedded_signup?
+
+    render json: {
+      success: false,
+      message: I18n.t('inbox.reauthorization.not_required')
+    }, status: :unprocessable_entity
+  end
+
+  def can_upgrade_to_embedded_signup?
+    channel = @inbox.channel
+    return false unless channel.provider == 'whatsapp_cloud'
+
+    true
+  end
+
+  def render_success_response(inbox)
+    response = {
+      success: true,
+      id: inbox.id,
+      name: inbox.name,
+      channel_type: 'whatsapp'
+    }
+    response[:message] = I18n.t('inbox.reauthorization.success') if params[:inbox_id].present?
+    render json: response
+  end
+
+  def render_error_response(error)
+    Rails.logger.error "[WHATSAPP AUTHORIZATION] Embedded signup error: #{error.message}"
+    Rails.logger.error error.backtrace.join("\n")
+    render json: {
+      success: false,
+      error: error.message
+    }, status: :unprocessable_entity
+  end
+
+  def validate_embedded_signup_params!
+    missing_params = []
+    missing_params << 'code' if params[:code].blank?
+    missing_params << 'business_id' if params[:business_id].blank?
+    missing_params << 'waba_id' if params[:waba_id].blank?
+
+    return if missing_params.empty?
+
+    raise ArgumentError, "Required parameters are missing: #{missing_params.join(', ')}"
+  end
+end
--- a/app/controllers/api/v1/accounts_controller.rb
+++ b/app/controllers/api/v1/accounts_controller.rb
@@ -44,8 +44,9 @@ class Api::V1::AccountsController < Api::BaseController
  end

  def update
-    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email, :auto_resolve_duration))
+    @account.assign_attributes(account_params.slice(:name, :locale, :domain, :support_email))
    @account.custom_attributes.merge!(custom_attributes_params)
+    @account.settings.merge!(settings_params)
    @account.custom_attributes['onboarding_step'] = 'invite_team' if @account.custom_attributes['onboarding_step'] == 'account_update'
    @account.save!
  end
@@ -83,13 +84,17 @@ class Api::V1::AccountsController < Api::BaseController
  end

  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
  end

  def custom_attributes_params
    params.permit(:industry, :company_size, :timezone)
  end

+  def settings_params
+    params.permit(:auto_resolve_after, :auto_resolve_message, :auto_resolve_ignore_waiting, :audio_transcriptions, :auto_resolve_label)
+  end
+
  def check_signup_enabled
    raise ActionController::RoutingError, 'Not Found' if GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false') == 'false'
  end
--- a/app/controllers/api/v1/profile/mfa_controller.rb
+++ b/app/controllers/api/v1/profile/mfa_controller.rb
@@ -0,0 +1,68 @@
+class Api::V1::Profile::MfaController < Api::BaseController
+  before_action :check_mfa_feature_available
+  before_action :check_mfa_enabled, only: [:destroy, :backup_codes]
+  before_action :check_mfa_disabled, only: [:create, :verify]
+  before_action :validate_otp, only: [:verify, :backup_codes, :destroy]
+  before_action :validate_password, only: [:destroy]
+
+  def show; end
+
+  def create
+    mfa_service.enable_two_factor!
+  end
+
+  def verify
+    @backup_codes = mfa_service.verify_and_activate!
+  end
+
+  def destroy
+    mfa_service.disable_two_factor!
+  end
+
+  def backup_codes
+    @backup_codes = mfa_service.generate_backup_codes!
+  end
+
+  private
+
+  def mfa_service
+    @mfa_service ||= Mfa::ManagementService.new(user: current_user)
+  end
+
+  def check_mfa_enabled
+    render_could_not_create_error(I18n.t('errors.mfa.not_enabled')) unless current_user.mfa_enabled?
+  end
+
+  def check_mfa_feature_available
+    return if Chatwoot.mfa_enabled?
+
+    render json: {
+      error: I18n.t('errors.mfa.feature_unavailable')
+    }, status: :forbidden
+  end
+
+  def check_mfa_disabled
+    render_could_not_create_error(I18n.t('errors.mfa.already_enabled')) if current_user.mfa_enabled?
+  end
+
+  def validate_otp
+    authenticated = Mfa::AuthenticationService.new(
+      user: current_user,
+      otp_code: mfa_params[:otp_code]
+    ).authenticate
+
+    return if authenticated
+
+    render_could_not_create_error(I18n.t('errors.mfa.invalid_code'))
+  end
+
+  def validate_password
+    return if current_user.valid_password?(mfa_params[:password])
+
+    render_could_not_create_error(I18n.t('errors.mfa.invalid_credentials'))
+  end
+
+  def mfa_params
+    params.permit(:otp_code, :password)
+  end
+end
--- a/app/controllers/api/v1/profiles_controller.rb
+++ b/app/controllers/api/v1/profiles_controller.rb
@@ -38,6 +38,11 @@ class Api::V1::ProfilesController < Api::BaseController
    head :ok
  end

+  def reset_access_token
+    @user.access_token.regenerate_token
+    @user.reload
+  end
+
  private

  def set_user
--- a/app/controllers/api/v1/widget/campaigns_controller.rb
+++ b/app/controllers/api/v1/widget/campaigns_controller.rb
@@ -2,10 +2,15 @@ class Api::V1::Widget::CampaignsController < Api::V1::Widget::BaseController
  skip_before_action :set_contact

  def index
-    @campaigns = @web_widget
-                 .inbox
-                 .campaigns
-                 .where(enabled: true, account_id: @web_widget.inbox.account_id)
-                 .includes(:sender)
+    account = @web_widget.inbox.account
+    @campaigns = if account.feature_enabled?('campaigns')
+                   @web_widget
+                     .inbox
+                     .campaigns
+                     .where(enabled: true, account_id: account.id)
+                     .includes(:sender)
+                 else
+                   []
+                 end
  end
 end
--- a/app/controllers/api/v1/widget/configs_controller.rb
+++ b/app/controllers/api/v1/widget/configs_controller.rb
@@ -9,7 +9,7 @@ class Api::V1::Widget::ConfigsController < Api::V1::Widget::BaseController
  private

  def set_global_config
-    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL')
+    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL', 'INSTALLATION_NAME')
  end

  def set_contact
--- a/app/controllers/api/v2/accounts/summary_reports_controller.rb
+++ b/app/controllers/api/v2/accounts/summary_reports_controller.rb
@@ -1,6 +1,6 @@
 class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
  before_action :check_authorization
-  before_action :prepare_builder_params, only: [:agent, :team, :inbox]
+  before_action :prepare_builder_params, only: [:agent, :team, :inbox, :label]

  def agent
    render_report_with(V2::Reports::AgentSummaryBuilder)
@@ -14,6 +14,10 @@ class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseContr
    render_report_with(V2::Reports::InboxSummaryBuilder)
  end

+  def label
+    render_report_with(V2::Reports::LabelSummaryBuilder)
+  end
+
  private

  def check_authorization
--- a/app/controllers/api/v2/accounts_controller.rb
+++ b/app/controllers/api/v2/accounts_controller.rb
@@ -54,7 +54,7 @@ class Api::V2::AccountsController < Api::BaseController
  end

  def account_params
-    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :auto_resolve_duration, :user_full_name)
+    params.permit(:account_name, :email, :name, :password, :locale, :domain, :support_email, :user_full_name)
  end

  def check_signup_enabled
--- a/app/controllers/concerns/access_token_auth_helper.rb
+++ b/app/controllers/concerns/access_token_auth_helper.rb
@@ -1,6 +1,6 @@
 module AccessTokenAuthHelper
  BOT_ACCESSIBLE_ENDPOINTS = {
-    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update],
+    'api/v1/accounts/conversations' => %w[toggle_status toggle_priority create update custom_attributes],
    'api/v1/accounts/conversations/messages' => ['create'],
    'api/v1/accounts/conversations/assignments' => ['create']
  }.freeze
--- a/app/controllers/concerns/google_concern.rb
+++ b/app/controllers/concerns/google_concern.rb
@@ -14,7 +14,7 @@ module GoogleConcern

  private

-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  def scope
+    'email profile https://mail.google.com/'
  end
 end
--- a/app/controllers/concerns/microsoft_concern.rb
+++ b/app/controllers/concerns/microsoft_concern.rb
@@ -15,7 +15,7 @@ module MicrosoftConcern

  private

-  def base_url
-    ENV.fetch('FRONTEND_URL', 'http://localhost:3000')
+  def scope
+    'offline_access https://outlook.office.com/IMAP.AccessAsUser.All https://outlook.office.com/SMTP.Send openid profile email'
  end
 end
--- a/app/controllers/concerns/notion_concern.rb
+++ b/app/controllers/concerns/notion_concern.rb
@@ -0,0 +1,21 @@
+module NotionConcern
+  extend ActiveSupport::Concern
+
+  def notion_client
+    app_id = GlobalConfigService.load('NOTION_CLIENT_ID', nil)
+    app_secret = GlobalConfigService.load('NOTION_CLIENT_SECRET', nil)
+
+    ::OAuth2::Client.new(app_id, app_secret, {
+                           site: 'https://api.notion.com',
+                           authorize_url: 'https://api.notion.com/v1/oauth/authorize',
+                           token_url: 'https://api.notion.com/v1/oauth/token',
+                           auth_scheme: :basic_auth
+                         })
+  end
+
+  private
+
+  def scope
+    ''
+  end
+end
--- a/app/controllers/concerns/switch_locale.rb
+++ b/app/controllers/concerns/switch_locale.rb
@@ -4,17 +4,28 @@ module SwitchLocale
  private

  def switch_locale(&)
-    # priority is for locale set in query string (mostly for widget/from js sdk)
+    # Priority is for locale set in query string (mostly for widget/from js sdk)
    locale ||= params[:locale]

+    # Use the user's locale if available
+    locale ||= locale_from_user
+
+    # Use the locale from a custom domain if applicable
    locale ||= locale_from_custom_domain
+
    # if locale is not set in account, let's use DEFAULT_LOCALE env variable
    locale ||= ENV.fetch('DEFAULT_LOCALE', nil)
+
    set_locale(locale, &)
  end

  def switch_locale_using_account_locale(&)
-    locale = locale_from_account(@current_account)
+    # Get the locale from the user first
+    locale = locale_from_user
+
+    # Fallback to the account's locale if the user's locale is not set
+    locale ||= locale_from_account(@current_account)
+
    set_locale(locale, &)
  end

@@ -32,6 +43,12 @@ module SwitchLocale
    @portal.default_locale
  end

+  def locale_from_user
+    return unless @user
+
+    @user.ui_settings&.dig('locale')
+  end
+
  def set_locale(locale, &)
    safe_locale = validate_and_get_locale(locale)
    # Ensure locale won't bleed into other requests
--- a/app/controllers/dashboard_controller.rb
+++ b/app/controllers/dashboard_controller.rb
@@ -15,7 +15,7 @@ class DashboardController < ActionController::Base
  private

  def ensure_html_format
-    head :not_acceptable unless request.format.html?
+    render json: { error: 'Please use API routes instead of dashboard routes for JSON requests' }, status: :not_acceptable if request.format.json?
  end

  def set_global_config
@@ -66,7 +66,9 @@ class DashboardController < ActionController::Base
      ENABLE_ACCOUNT_SIGNUP: GlobalConfigService.load('ENABLE_ACCOUNT_SIGNUP', 'false'),
      FB_APP_ID: GlobalConfigService.load('FB_APP_ID', ''),
      INSTAGRAM_APP_ID: GlobalConfigService.load('INSTAGRAM_APP_ID', ''),
-      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v17.0'),
+      FACEBOOK_API_VERSION: GlobalConfigService.load('FACEBOOK_API_VERSION', 'v18.0'),
+      WHATSAPP_APP_ID: GlobalConfigService.load('WHATSAPP_APP_ID', ''),
+      WHATSAPP_CONFIGURATION_ID: GlobalConfigService.load('WHATSAPP_CONFIGURATION_ID', ''),
      IS_ENTERPRISE: ChatwootApp.enterprise?,
      AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
      GIT_SHA: GIT_HASH
--- a/app/controllers/devise_overrides/omniauth_callbacks_controller.rb
+++ b/app/controllers/devise_overrides/omniauth_callbacks_controller.rb
@@ -21,7 +21,7 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa

  def sign_up_user
    return redirect_to login_page_url(error: 'no-account-found') unless account_signup_allowed?
-    return redirect_to login_page_url(error: 'business-account-only') unless validate_business_account?
+    return redirect_to login_page_url(error: 'business-account-only') unless validate_signup_email_is_business_domain?

    create_account_for_user
    token = @resource.send(:set_reset_password_token)
@@ -47,15 +47,15 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
  end

  def get_resource_from_auth_hash # rubocop:disable Naming/AccessorMethodName
-    # find the user with their email instead of UID and token
-    @resource = resource_class.where(
-      email: auth_hash['info']['email']
-    ).first
+    email = auth_hash.dig('info', 'email')
+    @resource = resource_class.from_email(email)
  end

-  def validate_business_account?
-    # return true if the user is a business account, false if it is a gmail account
-    auth_hash['info']['email'].downcase.exclude?('@gmail.com')
+  def validate_signup_email_is_business_domain?
+    # return true if the user is a business account, false if it is a blocked domain account
+    Account::SignUpEmailValidationService.new(auth_hash['info']['email']).perform
+  rescue CustomExceptions::Account::InvalidEmail
+    false
  end

  def create_account_for_user
@@ -73,3 +73,5 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
    'user'
  end
 end
+
+DeviseOverrides::OmniauthCallbacksController.prepend_mod_with('DeviseOverrides::OmniauthCallbacksController')
--- a/app/controllers/devise_overrides/passwords_controller.rb
+++ b/app/controllers/devise_overrides/passwords_controller.rb
@@ -44,3 +44,5 @@ class DeviseOverrides::PasswordsController < Devise::PasswordsController
    }, status: status
  end
 end
+
+DeviseOverrides::PasswordsController.prepend_mod_with('DeviseOverrides::PasswordsController')
--- a/app/controllers/devise_overrides/sessions_controller.rb
+++ b/app/controllers/devise_overrides/sessions_controller.rb
@@ -9,13 +9,11 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
  end

  def create
-    # Authenticate user via the temporary sso auth token
-    if params[:sso_auth_token].present? && @resource.present?
-      authenticate_resource_with_sso_token
-      yield @resource if block_given?
-      render_create_success
-    else
-      super
+    return handle_mfa_verification if mfa_verification_request?
+    return handle_sso_authentication if sso_authentication_request?
+
+    super do |resource|
+      return handle_mfa_required(resource) if resource&.mfa_enabled?
    end
  end

@@ -25,6 +23,20 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController

  private

+  def mfa_verification_request?
+    params[:mfa_token].present?
+  end
+
+  def sso_authentication_request?
+    params[:sso_auth_token].present? && @resource.present?
+  end
+
+  def handle_sso_authentication
+    authenticate_resource_with_sso_token
+    yield @resource if block_given?
+    render_create_success
+  end
+
  def login_page_url(error: nil)
    frontend_url = ENV.fetch('FRONTEND_URL', nil)

@@ -46,6 +58,41 @@ class DeviseOverrides::SessionsController < DeviseTokenAuth::SessionsController
    user = User.from_email(params[:email])
    @resource = user if user&.valid_sso_auth_token?(params[:sso_auth_token])
  end
+
+  def handle_mfa_required(resource)
+    render json: {
+      mfa_required: true,
+      mfa_token: Mfa::TokenService.new(user: resource).generate_token
+    }, status: :partial_content
+  end
+
+  def handle_mfa_verification
+    user = Mfa::TokenService.new(token: params[:mfa_token]).verify_token
+    return render_mfa_error('errors.mfa.invalid_token', :unauthorized) unless user
+
+    authenticated = Mfa::AuthenticationService.new(
+      user: user,
+      otp_code: params[:otp_code],
+      backup_code: params[:backup_code]
+    ).authenticate
+
+    return render_mfa_error('errors.mfa.invalid_code') unless authenticated
+
+    sign_in_mfa_user(user)
+  end
+
+  def sign_in_mfa_user(user)
+    @resource = user
+    @token = @resource.create_token
+    @resource.save!
+
+    sign_in(:user, @resource, store: false, bypass: false)
+    render_create_success
+  end
+
+  def render_mfa_error(message_key, status = :bad_request)
+    render json: { error: I18n.t(message_key) }, status: status
+  end
 end

 DeviseOverrides::SessionsController.prepend_mod_with('DeviseOverrides::SessionsController')
--- a/app/controllers/microsoft_controller.rb
+++ b/app/controllers/microsoft_controller.rb
@@ -2,7 +2,7 @@ class MicrosoftController < ApplicationController
  after_action :set_version_header

  def identity_association
-    microsoft_indentity
+    microsoft_identity
  end

  private
@@ -11,7 +11,7 @@ class MicrosoftController < ApplicationController
    response.headers['Content-Length'] = { associatedApplications: [{ applicationId: @identity_json }] }.to_json.length
  end

-  def microsoft_indentity
+  def microsoft_identity
    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
  end
 end
--- a/app/controllers/notion/callbacks_controller.rb
+++ b/app/controllers/notion/callbacks_controller.rb
@@ -0,0 +1,36 @@
+class Notion::CallbacksController < OauthCallbackController
+  include NotionConcern
+
+  private
+
+  def provider_name
+    'notion'
+  end
+
+  def oauth_client
+    notion_client
+  end
+
+  def handle_response
+    hook = account.hooks.new(
+      access_token: parsed_body['access_token'],
+      status: 'enabled',
+      app_id: 'notion',
+      settings: {
+        token_type: parsed_body['token_type'],
+        workspace_name: parsed_body['workspace_name'],
+        workspace_id: parsed_body['workspace_id'],
+        workspace_icon: parsed_body['workspace_icon'],
+        bot_id: parsed_body['bot_id'],
+        owner: parsed_body['owner']
+      }
+    )
+
+    hook.save!
+    redirect_to notion_redirect_uri
+  end
+
+  def notion_redirect_uri
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{account.id}/settings/integrations/notion"
+  end
+end
--- a/app/controllers/oauth_callback_controller.rb
+++ b/app/controllers/oauth_callback_controller.rb
@@ -6,7 +6,6 @@ class OauthCallbackController < ApplicationController
    )

    handle_response
-    ::Redis::Alfred.delete(cache_key)
  rescue StandardError => e
    ChatwootExceptionTracker.new(e).capture_exception
    redirect_to '/'
@@ -64,13 +63,10 @@ class OauthCallbackController < ApplicationController
    raise NotImplementedError
  end

-  def cache_key
-    "#{provider_name}::#{users_data['email'].downcase}"
-  end
-
  def create_channel_with_inbox
    ActiveRecord::Base.transaction do
      channel_email = Channel::Email.create!(email: users_data['email'], account: account)
+
      account.inboxes.create!(
        account: account,
        channel: channel_email,
@@ -85,12 +81,17 @@ class OauthCallbackController < ApplicationController
    decoded_token[0]
  end

-  def account_id
-    ::Redis::Alfred.get(cache_key)
+  def account_from_signed_id
+    raise ActionController::BadRequest, 'Missing state variable' if params[:state].blank?
+
+    account = GlobalID::Locator.locate_signed(params[:state])
+    raise 'Invalid or expired state' if account.nil?
+
+    account
  end

  def account
-    @account ||= Account.find(account_id)
+    @account ||= account_from_signed_id
  end

  # Fallback name, for when name field is missing from users_data
--- a/app/controllers/platform/api/v1/accounts_controller.rb
+++ b/app/controllers/platform/api/v1/accounts_controller.rb
@@ -1,4 +1,11 @@
 class Platform::Api::V1::AccountsController < PlatformController
+  def index
+    @resources = @platform_app.platform_app_permissibles
+                              .where(permissible_type: 'Account')
+                              .includes(:permissible)
+                              .map(&:permissible)
+  end
+
  def show; end

  def create
--- a/app/controllers/platform/api/v1/users_controller.rb
+++ b/app/controllers/platform/api/v1/users_controller.rb
@@ -1,9 +1,9 @@
 class Platform::Api::V1::UsersController < PlatformController
  # ref: https://stackoverflow.com/a/45190318/939299
  # set resource is called for other actions already in platform controller
-  # we want to add login to that chain as well
-  before_action(only: [:login]) { set_resource }
-  before_action(only: [:login]) { validate_platform_app_permissible }
+  # we want to add login and token to that chain as well
+  before_action(only: [:login, :token]) { set_resource }
+  before_action(only: [:login, :token]) { validate_platform_app_permissible }

  def show; end

@@ -18,6 +18,8 @@ class Platform::Api::V1::UsersController < PlatformController
    render json: { url: @resource.generate_sso_link }
  end

+  def token; end
+
  def update
    @resource.assign_attributes(user_update_params)

--- a/app/controllers/public/api/v1/portals/articles_controller.rb
+++ b/app/controllers/public/api/v1/portals/articles_controller.rb
@@ -1,19 +1,40 @@
 class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::BaseController
  before_action :ensure_custom_domain_request, only: [:show, :index]
  before_action :portal
-  before_action :set_category, except: [:index, :show]
+  before_action :set_category, except: [:index, :show, :tracking_pixel]
  before_action :set_article, only: [:show]
  layout 'portal'

  def index
    @articles = @portal.articles.published.includes(:category, :author)
+
+    @articles = @articles.where(locale: permitted_params[:locale]) if permitted_params[:locale].present?
+
    @articles_count = @articles.count
+
    search_articles
    order_by_sort_param
    limit_results
  end

-  def show; end
+  def show
+    @og_image_url = helpers.set_og_image_url(@portal.name, @article.title)
+  end
+
+  def tracking_pixel
+    @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
+    return head :not_found unless @article
+
+    @article.increment_view_count if @article.published?
+
+    # Serve the 1x1 tracking pixel with 24-hour private cache
+    # Private cache bypasses CDN but allows browser caching to prevent duplicate views from same user
+    expires_in 24.hours, public: false
+    response.headers['Content-Type'] = 'image/png'
+
+    pixel_path = Rails.public_path.join('assets/images/tracking-pixel.png')
+    send_file pixel_path, type: 'image/png', disposition: 'inline'
+  end

  private

@@ -39,7 +60,6 @@ class Public::Api::V1::Portals::ArticlesController < Public::Api::V1::Portals::B

  def set_article
    @article = @portal.articles.find_by(slug: permitted_params[:article_slug])
-    @article.increment_view_count if @article.published?
    @parsed_content = render_article_content(@article.content)
  end

--- a/app/controllers/public/api/v1/portals/base_controller.rb
+++ b/app/controllers/public/api/v1/portals/base_controller.rb
@@ -58,6 +58,6 @@ class Public::Api::V1::Portals::BaseController < PublicController
  end

  def set_global_config
-    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'BRAND_URL')
+    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'BRAND_URL', 'INSTALLATION_NAME')
  end
 end
--- a/app/controllers/public/api/v1/portals/categories_controller.rb
+++ b/app/controllers/public/api/v1/portals/categories_controller.rb
@@ -8,7 +8,9 @@ class Public::Api::V1::Portals::CategoriesController < Public::Api::V1::Portals:
    @categories = @portal.categories.order(position: :asc)
  end

-  def show; end
+  def show
+    @og_image_url = helpers.set_og_image_url(@portal.name, @category.name)
+  end

  private

--- a/app/controllers/public/api/v1/portals_controller.rb
+++ b/app/controllers/public/api/v1/portals_controller.rb
@@ -4,7 +4,9 @@ class Public::Api::V1::PortalsController < Public::Api::V1::Portals::BaseControl
  before_action :redirect_to_portal_with_locale, only: [:show]
  layout 'portal'

-  def show; end
+  def show
+    @og_image_url = helpers.set_og_image_url('', @portal.header_text)
+  end

  def sitemap
    @help_center_url = @portal.custom_domain || ChatwootApp.help_center_root
--- a/app/controllers/slack_uploads_controller.rb
+++ b/app/controllers/slack_uploads_controller.rb
@@ -17,7 +17,12 @@ class SlackUploadsController < ApplicationController
  end

  def blob_url
-    url_for(@blob.representation(resize_to_fill: [250, nil]))
+    # Only generate representations for images
+    if @blob.content_type.start_with?('image/')
+      url_for(@blob.representation(resize_to_fill: [250, nil]))
+    else
+      url_for(@blob)
+    end
  end

  def avatar_url
--- a/app/controllers/super_admin/account_users_controller.rb
+++ b/app/controllers/super_admin/account_users_controller.rb
@@ -2,6 +2,13 @@ class SuperAdmin::AccountUsersController < SuperAdmin::ApplicationController
  # Overwrite any of the RESTful controller actions to implement custom behavior
  # For example, you may want to send an email after a foo is updated.
  #
+
+  # Since account/user page - account user role attribute links to the show page
+  # Handle with a redirect to the user show page
+  def show
+    redirect_to super_admin_user_path(requested_resource.user)
+  end
+
  def create
    resource = resource_class.new(resource_params)
    authorize_resource(resource)
--- a/app/controllers/super_admin/accounts_controller.rb
+++ b/app/controllers/super_admin/accounts_controller.rb
@@ -66,3 +66,5 @@ class SuperAdmin::AccountsController < SuperAdmin::ApplicationController
    # rubocop:enable Rails/I18nLocaleTexts
  end
 end
+
+SuperAdmin::AccountsController.prepend_mod_with('SuperAdmin::AccountsController')
--- a/app/controllers/super_admin/app_configs_controller.rb
+++ b/app/controllers/super_admin/app_configs_controller.rb
@@ -32,22 +32,20 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
  end

  def allowed_configs
-    @allowed_configs = case @config
-                       when 'facebook'
-                         %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
-                       when 'shopify'
-                         %w[SHOPIFY_CLIENT_ID SHOPIFY_CLIENT_SECRET]
-                       when 'microsoft'
-                         %w[AZURE_APP_ID AZURE_APP_SECRET]
-                       when 'email'
-                         ['MAILER_INBOUND_EMAIL_DOMAIN']
-                       when 'linear'
-                         %w[LINEAR_CLIENT_ID LINEAR_CLIENT_SECRET]
-                       when 'instagram'
-                         %w[INSTAGRAM_APP_ID INSTAGRAM_APP_SECRET INSTAGRAM_VERIFY_TOKEN INSTAGRAM_API_VERSION ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT]
-                       else
-                         %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS]
-                       end
+    mapping = {
+      'facebook' => %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT],
+      'shopify' => %w[SHOPIFY_CLIENT_ID SHOPIFY_CLIENT_SECRET],
+      'microsoft' => %w[AZURE_APP_ID AZURE_APP_SECRET],
+      'email' => ['MAILER_INBOUND_EMAIL_DOMAIN'],
+      'linear' => %w[LINEAR_CLIENT_ID LINEAR_CLIENT_SECRET],
+      'slack' => %w[SLACK_CLIENT_ID SLACK_CLIENT_SECRET],
+      'instagram' => %w[INSTAGRAM_APP_ID INSTAGRAM_APP_SECRET INSTAGRAM_VERIFY_TOKEN INSTAGRAM_API_VERSION ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT],
+      'whatsapp_embedded' => %w[WHATSAPP_APP_ID WHATSAPP_APP_SECRET WHATSAPP_CONFIGURATION_ID WHATSAPP_API_VERSION],
+      'notion' => %w[NOTION_CLIENT_ID NOTION_CLIENT_SECRET],
+      'google' => %w[GOOGLE_OAUTH_CLIENT_ID GOOGLE_OAUTH_CLIENT_SECRET GOOGLE_OAUTH_REDIRECT_URI]
+    }
+
+    @allowed_configs = mapping.fetch(@config, %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS])
  end
 end

--- a/app/controllers/super_admin/application_controller.rb
+++ b/app/controllers/super_admin/application_controller.rb
@@ -7,8 +7,9 @@
 class SuperAdmin::ApplicationController < Administrate::ApplicationController
  include ActionView::Helpers::TagHelper
  include ActionView::Context
+  include SuperAdmin::NavigationHelper

-  helper_method :render_vue_component
+  helper_method :render_vue_component, :settings_open?, :settings_pages
  # authenticiation done via devise : SuperAdmin Model
  before_action :authenticate_super_admin!

--- a/app/controllers/survey/responses_controller.rb
+++ b/app/controllers/survey/responses_controller.rb
@@ -5,6 +5,6 @@ class Survey::ResponsesController < ActionController::Base
  private

  def set_global_config
-    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL')
+    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL', 'INSTALLATION_NAME')
  end
 end
--- a/app/controllers/twilio/callback_controller.rb
+++ b/app/controllers/twilio/callback_controller.rb
@@ -24,9 +24,14 @@ class Twilio::CallbackController < ApplicationController
      :Body,
      :ToCountry,
      :FromState,
-      :MediaUrl0,
-      :MediaContentType0,
-      :MessagingServiceSid
+      *Array.new(10) { |i| :"MediaUrl#{i}" },
+      *Array.new(10) { |i| :"MediaContentType#{i}" },
+      :MessagingServiceSid,
+      :NumMedia,
+      :Latitude,
+      :Longitude,
+      :MessageType,
+      :ProfileName
    )
  end
 end
--- a/Show More
+++ b/Show More
@@ -1 +1 @@
 .3.3
 .4.4
@@ -1 +1 @@
 .13.0
 .4.0
@@ -1 +1 @@
 .2.0
 .4.3