feat: allow searching articles in omnisearch (#11558)

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

app/controllers/api/v1/accounts/search_controller.rb

@@ -15,6 +15,10 @@ class Api::V1::Accounts::SearchController < Api::V1::Accounts::BaseController
     @result = search('Message')
   end
 
+  def articles
+    @result = search('Article')
+  end
+
   private
 
   def search(search_type)

app/javascript/dashboard/api/search.js

@@ -40,6 +40,15 @@ class SearchAPI extends ApiClient {
       },
     });
   }
+
+  articles({ q, page = 1 }) {
+    return axios.get(`${this.url}/articles`, {
+      params: {
+        q,
+        page: page,
+      },
+    });
+  }
 }
 
 export default new SearchAPI();

app/javascript/dashboard/i18n/locale/en/search.json

@@ -4,12 +4,14 @@
       "ALL": "All",
       "CONTACTS": "Contacts",
       "CONVERSATIONS": "Conversations",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Messages",
+      "ARTICLES": "Articles"
     },
     "SECTION": {
       "CONTACTS": "Contacts",
       "CONVERSATIONS": "Conversations",
-      "MESSAGES": "Messages"
+      "MESSAGES": "Messages",
+      "ARTICLES": "Articles"
     },
     "VIEW_MORE": "View more",
     "LOAD_MORE": "Load more",

app/javascript/dashboard/modules/search/components/SearchResultArticleItem.vue

@@ -0,0 +1,69 @@
+<script setup>
+import { computed } from 'vue';
+import Icon from 'next/icon/Icon.vue';
+import { frontendURL } from 'dashboard/helper/URLHelper';
+import MessageFormatter from 'shared/helpers/MessageFormatter';
+
+const props = defineProps({
+  id: { type: [String, Number], default: 0 },
+  title: { type: String, default: '' },
+  description: { type: String, default: '' },
+  category: { type: String, default: '' },
+  locale: { type: String, default: '' },
+  content: { type: String, default: '' },
+  portalSlug: { type: String, required: true },
+  accountId: { type: [String, Number], default: 0 },
+});
+
+const MAX_LENGTH = 300;
+
+const navigateTo = computed(() => {
+  return frontendURL(
+    `accounts/${props.accountId}/portals/${props.portalSlug}/${props.locale}/articles/edit/${props.id}`
+  );
+});
+
+const truncatedContent = computed(() => {
+  if (!props.content) return props.description || '';
+
+  // Use MessageFormatter to properly convert markdown to plain text
+  const formatter = new MessageFormatter(props.content);
+  const plainText = formatter.plainText.trim();
+
+  return plainText.length > MAX_LENGTH
+    ? `${plainText.substring(0, MAX_LENGTH)}...`
+    : plainText;
+});
+</script>
+
+<template>
+  <router-link
+    :to="navigateTo"
+    class="flex items-start p-2 rounded-xl cursor-pointer hover:bg-n-slate-2"
+  >
+    <div
+      class="flex items-center justify-center w-6 h-6 mt-0.5 rounded bg-n-slate-3"
+    >
+      <Icon icon="i-lucide-library-big" class="text-n-slate-10" />
+    </div>
+    <div class="ltr:ml-2 rtl:mr-2 min-w-0 flex-1">
+      <div class="flex items-center gap-2">
+        <h5 class="text-sm font-medium truncate min-w-0 text-n-slate-12">
+          {{ title }}
+        </h5>
+        <span
+          v-if="category"
+          class="text-xs font-medium whitespace-nowrap capitalize bg-n-slate-3 px-1 py-0.5 rounded text-n-slate-10"
+        >
+          {{ category }}
+        </span>
+      </div>
+      <p
+        v-if="truncatedContent"
+        class="mt-1 text-sm text-n-slate-11 line-clamp-2"
+      >
+        {{ truncatedContent }}
+      </p>
+    </div>
+  </router-link>
+</template>

app/javascript/dashboard/modules/search/components/SearchResultArticlesList.vue

@@ -0,0 +1,53 @@
+<script setup>
+import { useMapGetter } from 'dashboard/composables/store.js';
+
+import SearchResultSection from './SearchResultSection.vue';
+import SearchResultArticleItem from './SearchResultArticleItem.vue';
+
+defineProps({
+  articles: {
+    type: Array,
+    default: () => [],
+  },
+  query: {
+    type: String,
+    default: '',
+  },
+  isFetching: {
+    type: Boolean,
+    default: false,
+  },
+  showTitle: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const accountId = useMapGetter('getCurrentAccountId');
+</script>
+
+<template>
+  <SearchResultSection
+    :title="$t('SEARCH.SECTION.ARTICLES')"
+    :empty="!articles.length"
+    :query="query"
+    :show-title="showTitle"
+    :is-fetching="isFetching"
+  >
+    <ul v-if="articles.length" class="space-y-1.5 list-none">
+      <li v-for="article in articles" :key="article.id">
+        <SearchResultArticleItem
+          :id="article.id"
+          :title="article.title"
+          :description="article.description"
+          :content="article.content"
+          :portal-slug="article.portal_slug"
+          :locale="article.locale"
+          :account-id="accountId"
+          :category="article.category_name"
+          :status="article.status"
+        />
+      </li>
+    </ul>
+  </SearchResultSection>
+</template>

app/javascript/dashboard/modules/search/components/SearchView.vue

@@ -8,6 +8,7 @@ import {
   ROLES,
   CONVERSATION_PERMISSIONS,
   CONTACT_PERMISSIONS,
+  PORTAL_PERMISSIONS,
 } from 'dashboard/constants/permissions.js';
 import {
   getUserPermissions,
@@ -22,6 +23,7 @@ import SearchTabs from './SearchTabs.vue';
 import SearchResultConversationsList from './SearchResultConversationsList.vue';
 import SearchResultMessagesList from './SearchResultMessagesList.vue';
 import SearchResultContactsList from './SearchResultContactsList.vue';
+import SearchResultArticlesList from './SearchResultArticlesList.vue';
 
 const router = useRouter();
 const store = useStore();
@@ -34,6 +36,7 @@ const pages = ref({
   contacts: 1,
   conversations: 1,
   messages: 1,
+  articles: 1,
 });
 
 const currentUser = useMapGetter('getCurrentUser');
@@ -43,6 +46,7 @@ const conversationRecords = useMapGetter(
   'conversationSearch/getConversationRecords'
 );
 const messageRecords = useMapGetter('conversationSearch/getMessageRecords');
+const articleRecords = useMapGetter('conversationSearch/getArticleRecords');
 const uiFlags = useMapGetter('conversationSearch/getUIFlags');
 
 const addTypeToRecords = (records, type) =>
@@ -57,6 +61,9 @@ const mappedConversations = computed(() =>
 const mappedMessages = computed(() =>
   addTypeToRecords(messageRecords, 'message')
 );
+const mappedArticles = computed(() =>
+  addTypeToRecords(articleRecords, 'article')
+);
 
 const isSelectedTabAll = computed(() => selectedTab.value === 'all');
 
@@ -66,6 +73,7 @@ const sliceRecordsIfAllTab = items =>
 const contacts = computed(() => sliceRecordsIfAllTab(mappedContacts));
 const conversations = computed(() => sliceRecordsIfAllTab(mappedConversations));
 const messages = computed(() => sliceRecordsIfAllTab(mappedMessages));
+const articles = computed(() => sliceRecordsIfAllTab(mappedArticles));
 
 const filterByTab = tab =>
   computed(() => selectedTab.value === tab || isSelectedTabAll.value);
@@ -73,6 +81,7 @@ const filterByTab = tab =>
 const filterContacts = filterByTab('contacts');
 const filterConversations = filterByTab('conversations');
 const filterMessages = filterByTab('messages');
+const filterArticles = filterByTab('articles');
 
 const userPermissions = computed(() =>
   getUserPermissions(currentUser.value, currentAccountId.value)
@@ -80,7 +89,12 @@ const userPermissions = computed(() =>
 
 const TABS_CONFIG = {
   all: {
-    permissions: [CONTACT_PERMISSIONS, ...ROLES, ...CONVERSATION_PERMISSIONS],
+    permissions: [
+      CONTACT_PERMISSIONS,
+      ...ROLES,
+      ...CONVERSATION_PERMISSIONS,
+      PORTAL_PERMISSIONS,
+    ],
     count: () => null, // No count for all tab
   },
   contacts: {
@@ -95,6 +109,10 @@ const TABS_CONFIG = {
     permissions: [...ROLES, ...CONVERSATION_PERMISSIONS],
     count: () => mappedMessages.value.length,
   },
+  articles: {
+    permissions: [...ROLES, PORTAL_PERMISSIONS],
+    count: () => mappedArticles.value.length,
+  },
 };
 
 const tabs = computed(() => {
@@ -123,6 +141,10 @@ const totalSearchResultsCount = computed(() => {
       permissions: [...ROLES, ...CONVERSATION_PERMISSIONS],
       count: () => conversations.value.length + messages.value.length,
     },
+    articles: {
+      permissions: [...ROLES, PORTAL_PERMISSIONS],
+      count: () => articles.value.length,
+    },
   };
   return filterItemsByPermission(
     permissionCounts,
@@ -138,12 +160,13 @@ const activeTabIndex = computed(() => {
 });
 
 const isFetchingAny = computed(() => {
-  const { contact, message, conversation, isFetching } = uiFlags.value;
+  const { contact, message, conversation, article, isFetching } = uiFlags.value;
   return (
     isFetching ||
     contact.isFetching ||
     message.isFetching ||
-    conversation.isFetching
+    conversation.isFetching ||
+    article.isFetching
   );
 });
 
@@ -171,6 +194,7 @@ const showLoadMore = computed(() => {
     contacts: mappedContacts.value,
     conversations: mappedConversations.value,
     messages: mappedMessages.value,
+    articles: mappedArticles.value,
   }[selectedTab.value];
 
   return (
@@ -185,10 +209,11 @@ const showViewMore = computed(() => ({
   conversations:
     mappedConversations.value?.length > 5 && isSelectedTabAll.value,
   messages: mappedMessages.value?.length > 5 && isSelectedTabAll.value,
+  articles: mappedArticles.value?.length > 5 && isSelectedTabAll.value,
 }));
 
 const clearSearchResult = () => {
-  pages.value = { contacts: 1, conversations: 1, messages: 1 };
+  pages.value = { contacts: 1, conversations: 1, messages: 1, articles: 1 };
   store.dispatch('conversationSearch/clearSearchResults');
 };
 
@@ -214,6 +239,7 @@ const loadMore = () => {
     contacts: 'conversationSearch/contactSearch',
     conversations: 'conversationSearch/conversationSearch',
     messages: 'conversationSearch/messageSearch',
+    articles: 'conversationSearch/articleSearch',
   };
 
   if (uiFlags.value.isFetching || selectedTab.value === 'all') return;
@@ -328,6 +354,28 @@ onUnmounted(() => {
               />
             </Policy>
 
+            <Policy
+              :permissions="[...ROLES, PORTAL_PERMISSIONS]"
+              class="flex flex-col justify-center"
+            >
+              <SearchResultArticlesList
+                v-if="filterArticles"
+                :is-fetching="uiFlags.article.isFetching"
+                :articles="articles"
+                :query="query"
+                :show-title="isSelectedTabAll"
+              />
+              <NextButton
+                v-if="showViewMore.articles"
+                :label="t(`SEARCH.VIEW_MORE`)"
+                icon="i-lucide-eye"
+                slate
+                sm
+                outline
+                @click="selectedTab = 'articles'"
+              />
+            </Policy>
+
             <div v-if="showLoadMore" class="flex justify-center mt-4 mb-6">
               <NextButton
                 v-if="!isSelectedTabAll"

app/javascript/dashboard/modules/search/search.routes.js

@@ -3,6 +3,7 @@ import {
   ROLES,
   CONVERSATION_PERMISSIONS,
   CONTACT_PERMISSIONS,
+  PORTAL_PERMISSIONS,
 } from 'dashboard/constants/permissions.js';
 
 import SearchView from './components/SearchView.vue';
@@ -12,7 +13,12 @@ export const routes = [
     path: frontendURL('accounts/:accountId/search'),
     name: 'search',
     meta: {
-      permissions: [...ROLES, ...CONVERSATION_PERMISSIONS, CONTACT_PERMISSIONS],
+      permissions: [
+        ...ROLES,
+        ...CONVERSATION_PERMISSIONS,
+        CONTACT_PERMISSIONS,
+        PORTAL_PERMISSIONS,
+      ],
     },
     component: SearchView,
   },

app/javascript/dashboard/store/modules/conversationSearch.js

@@ -5,12 +5,14 @@ export const initialState = {
   contactRecords: [],
   conversationRecords: [],
   messageRecords: [],
+  articleRecords: [],
   uiFlags: {
     isFetching: false,
     isSearchCompleted: false,
     contact: { isFetching: false },
     conversation: { isFetching: false },
     message: { isFetching: false },
+    article: { isFetching: false },
   },
 };
 
@@ -27,6 +29,9 @@ export const getters = {
   getMessageRecords(state) {
     return state.messageRecords;
   },
+  getArticleRecords(state) {
+    return state.articleRecords;
+  },
   getUIFlags(state) {
     return state.uiFlags;
   },
@@ -65,6 +70,7 @@ export const actions = {
         dispatch('contactSearch', { q }),
         dispatch('conversationSearch', { q }),
         dispatch('messageSearch', { q }),
+        dispatch('articleSearch', { q }),
       ]);
     } catch (error) {
       // Ignore error
@@ -108,6 +114,17 @@ export const actions = {
       commit(types.MESSAGE_SEARCH_SET_UI_FLAG, { isFetching: false });
     }
   },
+  async articleSearch({ commit }, { q, page = 1 }) {
+    commit(types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true });
+    try {
+      const { data } = await SearchAPI.articles({ q, page });
+      commit(types.ARTICLE_SEARCH_SET, data.payload.articles);
+    } catch (error) {
+      // Ignore error
+    } finally {
+      commit(types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false });
+    }
+  },
   async clearSearchResults({ commit }) {
     commit(types.CLEAR_SEARCH_RESULTS);
   },
@@ -126,6 +143,9 @@ export const mutations = {
   [types.MESSAGE_SEARCH_SET](state, records) {
     state.messageRecords = [...state.messageRecords, ...records];
   },
+  [types.ARTICLE_SEARCH_SET](state, records) {
+    state.articleRecords = [...state.articleRecords, ...records];
+  },
   [types.SEARCH_CONVERSATIONS_SET_UI_FLAG](state, uiFlags) {
     state.uiFlags = { ...state.uiFlags, ...uiFlags };
   },
@@ -141,10 +161,14 @@ export const mutations = {
   [types.MESSAGE_SEARCH_SET_UI_FLAG](state, uiFlags) {
     state.uiFlags.message = { ...state.uiFlags.message, ...uiFlags };
   },
+  [types.ARTICLE_SEARCH_SET_UI_FLAG](state, uiFlags) {
+    state.uiFlags.article = { ...state.uiFlags.article, ...uiFlags };
+  },
   [types.CLEAR_SEARCH_RESULTS](state) {
     state.contactRecords = [];
     state.conversationRecords = [];
     state.messageRecords = [];
+    state.articleRecords = [];
   },
 };
 

app/javascript/dashboard/store/modules/specs/conversationSearch/actions.spec.js

@@ -75,6 +75,7 @@ describe('#actions', () => {
         q: 'test',
       });
       expect(dispatch).toHaveBeenCalledWith('messageSearch', { q: 'test' });
+      expect(dispatch).toHaveBeenCalledWith('articleSearch', { q: 'test' });
     });
   });
 
@@ -150,6 +151,30 @@ describe('#actions', () => {
     });
   });
 
+  describe('#articleSearch', () => {
+    it('should handle successful article search', async () => {
+      axios.get.mockResolvedValue({
+        data: { payload: { articles: [{ id: 1 }] } },
+      });
+
+      await actions.articleSearch({ commit }, { q: 'test', page: 1 });
+      expect(commit.mock.calls).toEqual([
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true }],
+        [types.ARTICLE_SEARCH_SET, [{ id: 1 }]],
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+
+    it('should handle failed article search', async () => {
+      axios.get.mockRejectedValue({});
+      await actions.articleSearch({ commit }, { q: 'test' });
+      expect(commit.mock.calls).toEqual([
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true }],
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+
   describe('#clearSearchResults', () => {
     it('should commit clear search results mutation', () => {
       actions.clearSearchResults({ commit });

app/javascript/dashboard/store/modules/specs/conversationSearch/getters.spec.js

@@ -37,6 +37,15 @@ describe('#getters', () => {
     ]);
   });
 
+  it('getArticleRecords', () => {
+    const state = {
+      articleRecords: [{ id: 1, title: 'Article 1' }],
+    };
+    expect(getters.getArticleRecords(state)).toEqual([
+      { id: 1, title: 'Article 1' },
+    ]);
+  });
+
   it('getUIFlags', () => {
     const state = {
       uiFlags: {
@@ -45,6 +54,7 @@ describe('#getters', () => {
         contact: { isFetching: true },
         message: { isFetching: false },
         conversation: { isFetching: false },
+        article: { isFetching: false },
       },
     };
     expect(getters.getUIFlags(state)).toEqual({
@@ -53,6 +63,7 @@ describe('#getters', () => {
       contact: { isFetching: true },
       message: { isFetching: false },
       conversation: { isFetching: false },
+      article: { isFetching: false },
     });
   });
 });

app/javascript/dashboard/store/modules/specs/conversationSearch/mutations.spec.js

@@ -101,17 +101,39 @@ describe('#mutations', () => {
     });
   });
 
+  describe('#ARTICLE_SEARCH_SET', () => {
+    it('should append new article records to existing ones', () => {
+      const state = { articleRecords: [{ id: 1 }] };
+      mutations[types.ARTICLE_SEARCH_SET](state, [{ id: 2 }]);
+      expect(state.articleRecords).toEqual([{ id: 1 }, { id: 2 }]);
+    });
+  });
+
+  describe('#ARTICLE_SEARCH_SET_UI_FLAG', () => {
+    it('set article search UI flags correctly', () => {
+      const state = {
+        uiFlags: {
+          article: { isFetching: true },
+        },
+      };
+      mutations[types.ARTICLE_SEARCH_SET_UI_FLAG](state, { isFetching: false });
+      expect(state.uiFlags.article).toEqual({ isFetching: false });
+    });
+  });
+
   describe('#CLEAR_SEARCH_RESULTS', () => {
     it('should clear all search records', () => {
       const state = {
         contactRecords: [{ id: 1 }],
         conversationRecords: [{ id: 1 }],
         messageRecords: [{ id: 1 }],
+        articleRecords: [{ id: 1 }],
       };
       mutations[types.CLEAR_SEARCH_RESULTS](state);
       expect(state.contactRecords).toEqual([]);
       expect(state.conversationRecords).toEqual([]);
       expect(state.messageRecords).toEqual([]);
+      expect(state.articleRecords).toEqual([]);
     });
   });
 });

app/javascript/dashboard/store/mutation-types.js

@@ -317,8 +317,10 @@ export default {
   CONVERSATION_SEARCH_SET: 'CONVERSATION_SEARCH_SET',
   CONVERSATION_SEARCH_SET_UI_FLAG: 'CONVERSATION_SEARCH_SET_UI_FLAG',
   MESSAGE_SEARCH_SET: 'MESSAGE_SEARCH_SET',
+  ARTICLE_SEARCH_SET: 'ARTICLE_SEARCH_SET',
   CLEAR_SEARCH_RESULTS: 'CLEAR_SEARCH_RESULTS',
   MESSAGE_SEARCH_SET_UI_FLAG: 'MESSAGE_SEARCH_SET_UI_FLAG',
+  ARTICLE_SEARCH_SET_UI_FLAG: 'ARTICLE_SEARCH_SET_UI_FLAG',
   FULL_SEARCH_SET_UI_FLAG: 'FULL_SEARCH_SET_UI_FLAG',
   SET_CONVERSATION_PARTICIPANTS_UI_FLAG:
     'SET_CONVERSATION_PARTICIPANTS_UI_FLAG',

app/services/search_service.rb

@@ -9,8 +9,10 @@ class SearchService
       { conversations: filter_conversations }
     when 'Contact'
       { contacts: filter_contacts }
+    when 'Article'
+      { articles: filter_articles }
     else
-      { contacts: filter_contacts, messages: filter_messages, conversations: filter_conversations }
+      { contacts: filter_contacts, messages: filter_messages, conversations: filter_conversations, articles: filter_articles }
     end
   end
 
@@ -90,4 +92,12 @@ class SearchService
       ILIKE :search OR identifier ILIKE :search", search: "%#{search_query}%"
     ).resolved_contacts.order_on_last_activity_at('desc').page(params[:page]).per(15)
   end
+
+  def filter_articles
+    @articles = current_account.articles
+                               .text_search(search_query)
+                               .reorder('updated_at DESC')
+                               .page(params[:page])
+                               .per(15)
+  end
 end

app/views/api/v1/accounts/search/_article.json.jbuilder

@@ -0,0 +1,8 @@
+json.id article.id
+json.title article.title
+json.locale article.locale
+json.content article.content
+json.slug article.slug
+json.portal_slug article.portal.slug
+json.account_id article.account_id
+json.category_name article.category&.name

app/views/api/v1/accounts/search/_conversation_search_result.json.jbuilder

@@ -0,0 +1,15 @@
+json.id conversation.display_id
+json.account_id conversation.account_id
+json.created_at conversation.created_at.to_i
+json.message do
+  json.partial! 'message', formats: [:json], message: conversation.messages.try(:first)
+end
+json.contact do
+  json.partial! 'contact', formats: [:json], contact: conversation.contact if conversation.try(:contact).present?
+end
+json.inbox do
+  json.partial! 'inbox', formats: [:json], inbox: conversation.inbox if conversation.try(:inbox).present?
+end
+json.agent do
+  json.partial! 'agent', formats: [:json], agent: conversation.assignee if conversation.try(:assignee).present?
+end

app/views/api/v1/accounts/search/articles.json.jbuilder

@@ -0,0 +1,7 @@
+json.payload do
+  json.articles do
+    json.array! @result[:articles] do |article|
+      json.partial! 'article', formats: [:json], article: article
+    end
+  end
+end

app/views/api/v1/accounts/search/index.json.jbuilder

@@ -1,21 +1,7 @@
 json.payload do
   json.conversations do
     json.array! @result[:conversations] do |conversation|
-      json.id conversation.display_id
-      json.account_id conversation.account_id
-      json.created_at conversation.created_at.to_i
-      json.message do
-        json.partial! 'message', formats: [:json], message: conversation.messages.try(:first)
-      end
-      json.contact do
-        json.partial! 'contact', formats: [:json], contact: conversation.contact if conversation.try(:contact).present?
-      end
-      json.inbox do
-        json.partial! 'inbox', formats: [:json], inbox: conversation.inbox if conversation.try(:inbox).present?
-      end
-      json.agent do
-        json.partial! 'agent', formats: [:json], agent: conversation.assignee if conversation.try(:assignee).present?
-      end
+      json.partial! 'conversation_search_result', formats: [:json], conversation: conversation
     end
   end
   json.contacts do
@@ -23,10 +9,14 @@ json.payload do
       json.partial! 'contact', formats: [:json], contact: contact
     end
   end
-
   json.messages do
     json.array! @result[:messages] do |message|
       json.partial! 'message', formats: [:json], message: message
     end
   end
+  json.articles do
+    json.array! @result[:articles] do |article|
+      json.partial! 'article', formats: [:json], article: article
+    end
+  end
 end

config/routes.rb

@@ -137,6 +137,7 @@ Rails.application.routes.draw do
               get :conversations
               get :messages
               get :contacts
+              get :articles
             end
           end
 

spec/controllers/api/v1/accounts/search_controller_spec.rb

@@ -11,6 +11,11 @@ RSpec.describe 'Search', type: :request do
     create(:message, conversation: conversation, account: account, content: 'test2')
     create(:contact_inbox, contact_id: contact.id, inbox_id: conversation.inbox.id)
     create(:inbox_member, user: agent, inbox: conversation.inbox)
+
+    # Create articles for testing
+    portal = create(:portal, account: account)
+    create(:article, title: 'Test Article Guide', content: 'This is a test article content',
+                     account: account, portal: portal, author: agent, status: 'published')
   end
 
   describe 'GET /api/v1/accounts/{account.id}/search' do
@@ -33,10 +38,11 @@ RSpec.describe 'Search', type: :request do
         response_data = JSON.parse(response.body, symbolize_names: true)
 
         expect(response_data[:payload][:messages].first[:content]).to eq 'test2'
-        expect(response_data[:payload].keys).to contain_exactly(:contacts, :conversations, :messages)
+        expect(response_data[:payload].keys).to contain_exactly(:contacts, :conversations, :messages, :articles)
         expect(response_data[:payload][:messages].length).to eq 2
         expect(response_data[:payload][:conversations].length).to eq 1
         expect(response_data[:payload][:contacts].length).to eq 1
+        expect(response_data[:payload][:articles].length).to eq 1
       end
     end
   end
@@ -115,4 +121,60 @@ RSpec.describe 'Search', type: :request do
       end
     end
   end
+
+  describe 'GET /api/v1/accounts/{account.id}/search/articles' do
+    context 'when it is an unauthenticated user' do
+      it 'returns unauthorized' do
+        get "/api/v1/accounts/#{account.id}/search/articles", params: { q: 'test' }
+
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated user' do
+      it 'returns all articles containing the search query' do
+        get "/api/v1/accounts/#{account.id}/search/articles",
+            headers: agent.create_new_auth_token,
+            params: { q: 'test' },
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        response_data = JSON.parse(response.body, symbolize_names: true)
+
+        expect(response_data[:payload].keys).to contain_exactly(:articles)
+        expect(response_data[:payload][:articles].length).to eq 1
+        expect(response_data[:payload][:articles].first[:title]).to eq 'Test Article Guide'
+      end
+
+      it 'returns empty results when no articles match the search query' do
+        get "/api/v1/accounts/#{account.id}/search/articles",
+            headers: agent.create_new_auth_token,
+            params: { q: 'nonexistent' },
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        response_data = JSON.parse(response.body, symbolize_names: true)
+
+        expect(response_data[:payload].keys).to contain_exactly(:articles)
+        expect(response_data[:payload][:articles].length).to eq 0
+      end
+
+      it 'supports pagination' do
+        portal = create(:portal, account: account)
+        16.times do |i|
+          create(:article, title: "Test Article #{i}", account: account, portal: portal, author: agent, status: 'published')
+        end
+
+        get "/api/v1/accounts/#{account.id}/search/articles",
+            headers: agent.create_new_auth_token,
+            params: { q: 'test', page: 1 },
+            as: :json
+
+        expect(response).to have_http_status(:success)
+        response_data = JSON.parse(response.body, symbolize_names: true)
+
+        expect(response_data[:payload][:articles].length).to eq 15 # Default per_page is 15
+      end
+    end
+  end
 end

spec/services/search_service_spec.rb

@@ -10,6 +10,11 @@ describe SearchService do
   let!(:harry) { create(:contact, name: 'Harry Potter', email: 'test@test.com', account_id: account.id) }
   let!(:conversation) { create(:conversation, contact: harry, inbox: inbox, account: account) }
   let!(:message) { create(:message, account: account, inbox: inbox, content: 'Harry Potter is a wizard') }
+  let!(:portal) { create(:portal, account: account) }
+  let(:article) do
+    create(:article, title: 'Harry Potter Magic Guide', content: 'Learn about wizardry', account: account, portal: portal, author: user,
+                     status: 'published')
+  end
 
   before do
     create(:inbox_member, user: user, inbox: inbox)
@@ -27,7 +32,7 @@ describe SearchService do
       it 'returns all for all' do
         search_type = 'all'
         search = described_class.new(current_user: user, current_account: account, params: params, search_type: search_type)
-        expect(search.perform.keys).to match_array(%i[contacts messages conversations])
+        expect(search.perform.keys).to match_array(%i[contacts messages conversations articles])
       end
 
       it 'returns contacts for contacts' do
@@ -47,6 +52,12 @@ describe SearchService do
         search = described_class.new(current_user: user, current_account: account, params: params, search_type: search_type)
         expect(search.perform.keys).to match_array(%i[conversations])
       end
+
+      it 'returns articles for articles' do
+        search_type = 'Article'
+        search = described_class.new(current_user: user, current_account: account, params: params, search_type: search_type)
+        expect(search.perform.keys).to match_array(%i[articles])
+      end
     end
 
     context 'when contact search' do
@@ -143,6 +154,50 @@ describe SearchService do
         expect(search.perform[:conversations].map(&:id)).to include new_converstion.id
       end
     end
+
+    context 'when article search' do
+      it 'orders results by updated_at desc' do
+        # Create articles with explicit timestamps
+        older_time = 2.days.ago
+        newer_time = 1.hour.ago
+
+        article2 = create(:article, title: 'Spellcasting Guide',
+                                    account: account, portal: portal, author: user, status: 'published')
+        # rubocop:disable Rails/SkipsModelValidations
+        article2.update_column(:updated_at, older_time)
+        # rubocop:enable Rails/SkipsModelValidations
+
+        article3 = create(:article, title: 'Spellcasting Manual',
+                                    account: account, portal: portal, author: user, status: 'published')
+        # rubocop:disable Rails/SkipsModelValidations
+        article3.update_column(:updated_at, newer_time)
+        # rubocop:enable Rails/SkipsModelValidations
+
+        params = { q: 'Spellcasting' }
+        search = described_class.new(current_user: user, current_account: account, params: params, search_type: 'Article')
+        results = search.perform[:articles]
+
+        # Check the timestamps to understand ordering
+        results.map { |a| [a.id, a.updated_at] }
+
+        # Should be ordered by updated_at desc (newer first)
+        expect(results.length).to eq(2)
+        expect(results.first.updated_at).to be > results.second.updated_at
+      end
+
+      it 'returns paginated results' do
+        # Create many articles to test pagination
+        16.times do |i|
+          create(:article, title: "Magic Article #{i}", account: account, portal: portal, author: user, status: 'published')
+        end
+
+        params = { q: 'Magic', page: 1 }
+        search = described_class.new(current_user: user, current_account: account, params: params, search_type: 'Article')
+        results = search.perform[:articles]
+
+        expect(results.length).to eq(15) # Default per_page is 15
+      end
+    end
   end
 
   describe '#use_gin_search' do