Merge branch 'develop' into feat/github-integration

2026-01-07 21:11:32 +00:00 · 2025-08-12 14:48:17 +05:30
parent b9cf410b1f fdcfed2cd7
commit f8c155dd9e
79 changed files with 417 additions and 113 deletions
--- a/app/controllers/platform/api/v1/accounts_controller.rb
+++ b/app/controllers/platform/api/v1/accounts_controller.rb
@@ -1,4 +1,11 @@
 class Platform::Api::V1::AccountsController < PlatformController
+  def index
+    @resources = @platform_app.platform_app_permissibles
+                              .where(permissible_type: 'Account')
+                              .includes(:permissible)
+                              .map(&:permissible)
+  end
+
  def show; end

  def create
--- a/app/javascript/dashboard/App.vue
+++ b/app/javascript/dashboard/App.vue
@@ -137,7 +137,6 @@ export default {
    v-if="!authUIFlags.isFetching && !accountUIFlags.isFetchingItem"
    id="app"
    class="flex flex-col w-full h-screen min-h-0"
-    :class="{ 'app-rtl--wrapper': isRTL }"
    :dir="isRTL ? 'rtl' : 'ltr'"
  >
    <UpdateBanner :latest-chatwoot-version="latestChatwootVersion" />
--- a/app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/PortalBaseSettings.vue
+++ b/app/javascript/dashboard/components-next/HelpCenter/Pages/PortalSettingsPage/PortalBaseSettings.vue
@@ -315,7 +315,9 @@ const handleAvatarDelete = () => {
          class="[&>div>button:not(.focused)]:!outline-n-weak"
        />
      </div>
-      <div class="flex items-start justify-between w-full gap-2">
+      <div
+        class="grid items-start justify-between w-full gap-2 grid-cols-[200px,1fr]"
+      >
        <label
          class="text-sm font-medium whitespace-nowrap py-2.5 text-n-slate-12"
        >
--- a/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/ActionButtons.vue
@@ -170,7 +170,7 @@ useKeyboardEvents(keyboardEvents);
        />
        <EmojiInput
          v-if="isEmojiPickerOpen"
-          class="left-0 top-full mt-1.5"
+          class="ltr:left-0 rtl:right-0 top-full mt-1.5"
          :on-click="onClickInsertEmoji"
        />
      </div>
--- a/app/javascript/dashboard/components-next/NewConversation/components/AttachmentPreviews.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/AttachmentPreviews.vue
@@ -57,7 +57,7 @@ const removeAttachment = id => {
          variant="ghost"
          icon="i-lucide-trash"
          color="slate"
-          class="absolute top-1 right-1 !w-5 !h-5 transition-opacity duration-150 ease-in-out opacity-0 group-hover/image:opacity-100"
+          class="absolute top-1 ltr:right-1 rtl:left-1 !w-5 !h-5 transition-opacity duration-150 ease-in-out opacity-0 group-hover/image:opacity-100"
          @click="removeAttachment(attachment.resource.id)"
        />
      </div>
--- a/app/javascript/dashboard/components-next/NewConversation/components/InboxSelector.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/InboxSelector.vue
@@ -83,7 +83,7 @@ const targetInboxLabel = computed(() => {
      <DropdownMenu
        v-if="contactableInboxesList?.length > 0 && showInboxesDropdown"
        :menu-items="contactableInboxesList"
-        class="left-0 z-[100] top-8 overflow-y-auto max-h-60 w-fit max-w-sm dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-fit max-w-sm dark:!outline-n-slate-5"
        @action="emit('handleInboxAction', $event)"
      />
    </div>
--- a/app/javascript/dashboard/components-next/NewConversation/components/WhatsAppOptions.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/WhatsAppOptions.vue
@@ -2,6 +2,7 @@
 import { computed, ref } from 'vue';
 import { useI18n } from 'vue-i18n';

+import Icon from 'dashboard/components-next/icon/Icon.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import WhatsappTemplateParser from './WhatsappTemplateParser.vue';

@@ -84,10 +85,13 @@ const handleSendMessage = template => {
    />
    <div
      v-if="showTemplatesMenu"
-      class="absolute top-full mt-1.5 max-h-96 overflow-y-auto left-0 flex flex-col gap-2 p-4 items-center w-[21.875rem] h-auto bg-n-solid-2 border border-n-strong shadow-sm rounded-lg"
+      class="absolute top-full mt-1.5 max-h-96 overflow-y-auto ltr:left-0 rtl:right-0 flex flex-col gap-2 p-4 items-center w-[21.875rem] h-auto bg-n-solid-2 border border-n-strong shadow-sm rounded-lg"
    >
      <div class="relative w-full">
-        <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
+        <Icon
+          icon="i-lucide-search"
+          class="absolute size-3.5 top-2 ltr:left-3 rtl:right-3"
+        />
        <input
          v-model="searchQuery"
          type="search"
@@ -96,7 +100,7 @@ const handleSendMessage = template => {
              'COMPOSE_NEW_CONVERSATION.FORM.WHATSAPP_OPTIONS.SEARCH_PLACEHOLDER'
            )
          "
-          class="w-full h-8 py-2 pl-10 pr-2 text-sm reset-base outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+          class="w-full h-8 py-2 ltr:pl-10 rtl:pr-10 ltr:pr-2 rtl:pl-2 text-sm reset-base outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
        />
      </div>
      <div
--- a/app/javascript/dashboard/components-next/NewConversation/components/WhatsappTemplateParser.vue
+++ b/app/javascript/dashboard/components-next/NewConversation/components/WhatsappTemplateParser.vue
@@ -106,7 +106,7 @@ onMounted(() => {

 <template>
  <div
-    class="absolute top-full mt-1.5 max-h-[30rem] overflow-y-auto left-0 flex flex-col gap-4 px-4 pt-6 pb-5 items-start w-[28.75rem] h-auto bg-n-solid-2 border border-n-strong shadow-sm rounded-lg"
+    class="absolute top-full mt-1.5 max-h-[30rem] overflow-y-auto ltr:left-0 rtl:right-0 flex flex-col gap-4 px-4 pt-6 pb-5 items-start w-[28.75rem] h-auto bg-n-solid-2 border border-n-strong shadow-sm rounded-lg"
  >
    <span class="text-sm text-n-slate-12">
      {{
@@ -138,7 +138,8 @@ onMounted(() => {
      class="flex items-center w-full gap-2"
    >
      <span
-        class="flex items-center h-8 text-sm min-w-6 ltr:text-left rtl:text-right text-n-slate-10"
+        class="block h-8 text-sm min-w-6 text-start truncate text-n-slate-10 leading-8"
+        :title="key"
      >
        {{ key }}
      </span>
--- a/app/javascript/dashboard/components-next/avatar/Avatar.vue
+++ b/app/javascript/dashboard/components-next/avatar/Avatar.vue
@@ -207,7 +207,7 @@ watch(
    <!-- Delete Avatar Button -->
    <div
      v-if="src && allowUpload"
-      class="absolute z-20 flex items-center justify-center invisible w-6 h-6 transition-all duration-300 ease-in-out opacity-0 cursor-pointer outline outline-1 outline-n-container -top-2 -right-2 rounded-xl bg-n-solid-3 group-hover/avatar:visible group-hover/avatar:opacity-100"
+      class="absolute z-20 flex items-center justify-center invisible w-6 h-6 transition-all duration-300 ease-in-out opacity-0 cursor-pointer outline outline-1 outline-n-container -top-2 ltr:-right-2 rtl:-left-2 rounded-xl bg-n-solid-3 group-hover/avatar:visible group-hover/avatar:opacity-100"
      @click="handleDismiss"
    >
      <Icon icon="i-lucide-x" class="text-n-slate-11 size-4" />
--- a/app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue
+++ b/app/javascript/dashboard/components-next/captain/pageComponents/assistant/EditAssistantForm.vue
@@ -303,26 +303,17 @@ watch(
              <input
                v-model="state.features.conversationFaqs"
                type="checkbox"
-                class="form-checkbox"
              />
              {{
                t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CONVERSATION_FAQS')
              }}
            </label>
            <label class="flex items-center gap-2">
-              <input
-                v-model="state.features.memories"
-                type="checkbox"
-                class="form-checkbox"
-              />
+              <input v-model="state.features.memories" type="checkbox" />
              {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_MEMORIES') }}
            </label>
            <label class="flex items-center gap-2">
-              <input
-                v-model="state.features.citations"
-                type="checkbox"
-                class="form-checkbox"
-              />
+              <input v-model="state.features.citations" type="checkbox" />
              {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CITATIONS') }}
            </label>
          </div>
--- a/app/javascript/dashboard/components-next/captain/pageComponents/assistant/settings/AssistantBasicSettingsForm.vue
+++ b/app/javascript/dashboard/components-next/captain/pageComponents/assistant/settings/AssistantBasicSettingsForm.vue
@@ -126,27 +126,15 @@ watch(
      </label>
      <div class="flex flex-col gap-2">
        <label class="flex items-center gap-2">
-          <input
-            v-model="state.features.conversationFaqs"
-            type="checkbox"
-            class="form-checkbox"
-          />
+          <input v-model="state.features.conversationFaqs" type="checkbox" />
          {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CONVERSATION_FAQS') }}
        </label>
        <label class="flex items-center gap-2">
-          <input
-            v-model="state.features.memories"
-            type="checkbox"
-            class="form-checkbox"
-          />
+          <input v-model="state.features.memories" type="checkbox" />
          {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_MEMORIES') }}
        </label>
        <label class="flex items-center gap-2">
-          <input
-            v-model="state.features.citations"
-            type="checkbox"
-            class="form-checkbox"
-          />
+          <input v-model="state.features.citations" type="checkbox" />
          {{ t('CAPTAIN.ASSISTANTS.FORM.FEATURES.ALLOW_CITATIONS') }}
        </label>
      </div>
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
@@ -218,8 +218,8 @@ onMounted(async () => {
  left: 0;
 }

-.app-rtl--wrapper .sidebar-group-children > .child-item:last-child::after,
-.app-rtl--wrapper
+#app[dir='rtl'] .sidebar-group-children > .child-item:last-child::after,
+#app[dir='rtl']
  .sidebar-group-children
  > *:last-child
  > *:last-child
--- a/app/javascript/dashboard/components-next/taginput/TagInput.vue
+++ b/app/javascript/dashboard/components-next/taginput/TagInput.vue
@@ -230,7 +230,7 @@ const handleBlur = e => emit('blur', e);
        v-if="showDropdownMenu"
        :menu-items="filteredMenuItems"
        :is-searching="isLoading"
-        class="left-0 z-[100] top-8 overflow-y-auto max-h-60 w-[inherit] max-w-md dark:!outline-n-slate-5"
+        class="ltr:left-0 rtl:right-0 z-[100] top-8 overflow-y-auto max-h-60 w-[inherit] max-w-md dark:!outline-n-slate-5"
        @action="handleDropdownAction"
      />
    </div>
--- a/app/javascript/dashboard/i18n/locale/am/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/am/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ar/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ar/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "رابط الصفحة الرئيسية للبوابة",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/az/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/az/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/bg/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/bg/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ca/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Enllaç a la pàgina d'inici del portal",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/cs/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/cs/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/da/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/da/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link til portalens hjemmeside",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Snegl",
--- a/app/javascript/dashboard/i18n/locale/de/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/de/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link zur Startseite des Portals",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/el/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/el/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Σύνδεσμος αρχικής σελίδας πύλης",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/es/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/es/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Enlace de página de inicio del portal",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fa/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "پیوند صفحه اصلی پورتال",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/fi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fi/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/fr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/fr/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Lien vers la page d'accueil du portail",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/he/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/he/agentBots.json
@@ -2,13 +2,13 @@
  "AGENT_BOTS": {
    "HEADER": "בוטים",
    "LOADING_EDITOR": "Loading editor...",
-    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+    "DESCRIPTION": "בוטים של סוכנים הם כמו החברים הכי נפלאים בצוות שלכם. הם יכולים להתמודד עם הדברים הקטנים, כך שאתם יכולים להתמקד בדברים החשובים. נסו אותם. אתם יכולים לנהל את הבוטים שלכם מדף זה או ליצור חדשים באמצעות כפתור 'הוסף בוט'.",
    "LEARN_MORE": "Learn about agent bots",
-    "GLOBAL_BOT": "System bot",
+    "GLOBAL_BOT": "בוט מערכת",
    "GLOBAL_BOT_BADGE": "System",
    "AVATAR": {
-      "SUCCESS_DELETE": "Bot avatar deleted successfully",
-      "ERROR_DELETE": "Error deleting bot avatar, please try again"
+      "SUCCESS_DELETE": "בוט אווטר נמחק בהצלחה",
+      "ERROR_DELETE": "תקלה במחיקת בוט אווטר, יש לנסות שוב"
    },
    "BOT_CONFIGURATION": {
      "TITLE": "בחר סוכן בוט",
@@ -22,7 +22,7 @@
      "SELECT_PLACEHOLDER": "Select bot"
    },
    "ADD": {
-      "TITLE": "Add Bot",
+      "TITLE": "הוסף בוט",
      "CANCEL_BUTTON_TEXT": "ביטול",
      "API": {
        "SUCCESS_MESSAGE": "הבוט התווסף בהצלחה.",
--- a/app/javascript/dashboard/i18n/locale/he/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/he/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "קישור לדף הבית של הפורטל",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "שבלול",
--- a/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hi/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/hr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hr/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/hu/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hu/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portál főoldal link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/hy/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/hy/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/id/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/id/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Tautan halaman utama portal",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/is/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/is/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/it/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/it/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link della pagina iniziale del portale",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ja/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ja/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "ホームページリンク",
          "PLACEHOLDER": "ポータルホームページリンク",
-          "ERROR": "無効なURLです。ホームページリンクは「http://」または「https://」で始まる必要があります。"
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "スラッグ",
--- a/app/javascript/dashboard/i18n/locale/ka/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ka/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ko/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ko/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/lt/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/lt/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portalo nuoroda į pagrindinį puslapį",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/lv/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Mājas lapas saite",
          "PLACEHOLDER": "Portāla mājaslapas saite",
-          "ERROR": "Nederīgs URL. Sākumlapas saitei jāsākas ar “http://” vai “https://”."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ml/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ms/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ne/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ne/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/nl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/nl/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/no/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/no/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/pl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pl/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link do strony głównej portalu",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/pt/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pt/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link da página inicial do portal",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Link da Página Inicial",
          "PLACEHOLDER": "Link da página inicial do portal",
-          "ERROR": "URL inválida. O link da página inicial deve começar com 'http://' ou 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ro/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ro/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Link pagină portal",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ru/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ru/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Ссылка на домашнюю страницу",
          "PLACEHOLDER": "Ссылка на главную страницу портала",
-          "ERROR": "Неправильный URL-адрес. Ссылка на главную страницу должна начинаться с 'http://' или 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Метка",
--- a/app/javascript/dashboard/i18n/locale/sh/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sh/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sk/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/sl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sl/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/sq/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sq/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sr/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Veza do početne stranice portala",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/sv/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ta/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/th/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/th/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/tl/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tl/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal ana sayfa bağlantısı",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/uk/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Посилання на головну сторінку порталу",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Мітка",
--- a/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ur/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/vi/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Liên kế trang chủ cổng thông tin",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "主页链接",
          "PLACEHOLDER": "门户主页链接",
-          "ERROR": "无效的URL。主页链接必须以 'http://' 或 'https://' 开头。"
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/helpCenter.json
@@ -732,7 +732,7 @@
        "HOME_PAGE_LINK": {
          "LABEL": "Home page link",
          "PLACEHOLDER": "Portal home page link",
-          "ERROR": "Invalid URL. The Home page link must start with 'http://' or 'https://'."
+          "ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
        },
        "SLUG": {
          "LABEL": "Slug",
--- a/app/models/account_user.rb
+++ b/app/models/account_user.rb
@@ -2,24 +2,26 @@
 #
 # Table name: account_users
 #
-#  id             :bigint           not null, primary key
-#  active_at      :datetime
-#  auto_offline   :boolean          default(TRUE), not null
-#  availability   :integer          default("online"), not null
-#  role           :integer          default("agent")
-#  created_at     :datetime         not null
-#  updated_at     :datetime         not null
-#  account_id     :bigint
-#  custom_role_id :bigint
-#  inviter_id     :bigint
-#  user_id        :bigint
+#  id                       :bigint           not null, primary key
+#  active_at                :datetime
+#  auto_offline             :boolean          default(TRUE), not null
+#  availability             :integer          default("online"), not null
+#  role                     :integer          default("agent")
+#  created_at               :datetime         not null
+#  updated_at               :datetime         not null
+#  account_id               :bigint
+#  agent_capacity_policy_id :bigint
+#  custom_role_id           :bigint
+#  inviter_id               :bigint
+#  user_id                  :bigint
 #
 # Indexes
 #
-#  index_account_users_on_account_id      (account_id)
-#  index_account_users_on_custom_role_id  (custom_role_id)
-#  index_account_users_on_user_id         (user_id)
-#  uniq_user_id_per_account_id            (account_id,user_id) UNIQUE
+#  index_account_users_on_account_id                (account_id)
+#  index_account_users_on_agent_capacity_policy_id  (agent_capacity_policy_id)
+#  index_account_users_on_custom_role_id            (custom_role_id)
+#  index_account_users_on_user_id                   (user_id)
+#  uniq_user_id_per_account_id                      (account_id,user_id) UNIQUE
 #

 class AccountUser < ApplicationRecord
--- a/app/services/whatsapp/incoming_message_base_service.rb
+++ b/app/services/whatsapp/incoming_message_base_service.rb
@@ -92,6 +92,9 @@ class Whatsapp::IncomingMessageBaseService

    @contact_inbox = contact_inbox
    @contact = contact_inbox.contact
+
+    # Update existing contact name if ProfileName is available and current name is just phone number
+    update_contact_with_profile_name(contact_params)
  end

  def set_conversation
@@ -171,4 +174,21 @@ class Whatsapp::IncomingMessageBaseService
      )
    end
  end
+
+  def update_contact_with_profile_name(contact_params)
+    profile_name = contact_params.dig(:profile, :name)
+    return if profile_name.blank?
+    return if @contact.name == profile_name
+
+    # Only update if current name exactly matches the phone number or formatted phone number
+    return unless contact_name_matches_phone_number?
+
+    @contact.update!(name: profile_name)
+  end
+
+  def contact_name_matches_phone_number?
+    phone_number = "+#{@processed_params[:messages].first[:from]}"
+    formatted_phone_number = TelephoneNumber.parse(phone_number).international_number
+    @contact.name == phone_number || @contact.name == formatted_phone_number
+  end
 end
--- a/app/views/platform/api/v1/accounts/index.json.jbuilder
+++ b/app/views/platform/api/v1/accounts/index.json.jbuilder
@@ -0,0 +1,3 @@
+json.array! @resources do |account|
+  json.partial! 'platform/api/v1/models/account', formats: [:json], resource: account
+end
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -433,7 +433,7 @@ Rails.application.routes.draw do
        resources :agent_bots, only: [:index, :create, :show, :update, :destroy] do
          delete :avatar, on: :member
        end
-        resources :accounts, only: [:create, :show, :update, :destroy] do
+        resources :accounts, only: [:index, :create, :show, :update, :destroy] do
          resources :account_users, only: [:index, :create] do
            collection do
              delete :destroy
--- a/db/migrate/20250806140000_create_assignment_policies.rb
+++ b/db/migrate/20250806140000_create_assignment_policies.rb
@@ -0,0 +1,21 @@
+# frozen_string_literal: true
+
+class CreateAssignmentPolicies < ActiveRecord::Migration[7.1]
+  def change
+    create_table :assignment_policies do |t|
+      t.references :account, null: false, index: true
+      t.string :name, null: false, limit: 255
+      t.text :description
+      t.integer :assignment_order, null: false, default: 0 # 0: round_robin, 1: balanced
+      t.integer :conversation_priority, null: false, default: 0 # 0: earliest_created, 1: longest_waiting
+      t.integer :fair_distribution_limit, null: false, default: 100
+      t.integer :fair_distribution_window, null: false, default: 3600 # seconds
+      t.boolean :enabled, null: false, default: true
+
+      t.timestamps
+    end
+
+    add_index :assignment_policies, [:account_id, :name], unique: true
+    add_index :assignment_policies, :enabled
+  end
+end
--- a/db/migrate/20250806140001_create_inbox_assignment_policies.rb
+++ b/db/migrate/20250806140001_create_inbox_assignment_policies.rb
@@ -0,0 +1,12 @@
+# frozen_string_literal: true
+
+class CreateInboxAssignmentPolicies < ActiveRecord::Migration[7.1]
+  def change
+    create_table :inbox_assignment_policies do |t|
+      t.references :inbox, null: false, index: { unique: true }
+      t.references :assignment_policy, null: false, index: true
+
+      t.timestamps
+    end
+  end
+end
--- a/db/migrate/20250806140002_create_agent_capacity_policies.rb
+++ b/db/migrate/20250806140002_create_agent_capacity_policies.rb
@@ -0,0 +1,14 @@
+# frozen_string_literal: true
+
+class CreateAgentCapacityPolicies < ActiveRecord::Migration[7.1]
+  def change
+    create_table :agent_capacity_policies do |t|
+      t.references :account, null: false, index: true
+      t.string :name, null: false, limit: 255
+      t.text :description
+      t.jsonb :exclusion_rules, default: {}, null: false
+
+      t.timestamps
+    end
+  end
+end
--- a/db/migrate/20250806140003_create_inbox_capacity_limits.rb
+++ b/db/migrate/20250806140003_create_inbox_capacity_limits.rb
@@ -0,0 +1,15 @@
+# frozen_string_literal: true
+
+class CreateInboxCapacityLimits < ActiveRecord::Migration[7.1]
+  def change
+    create_table :inbox_capacity_limits do |t|
+      t.references :agent_capacity_policy, null: false, index: true
+      t.references :inbox, null: false, index: true
+      t.integer :conversation_limit, null: false
+
+      t.timestamps
+    end
+
+    add_index :inbox_capacity_limits, [:agent_capacity_policy_id, :inbox_id], unique: true
+  end
+end
--- a/db/migrate/20250806140004_add_agent_capacity_policy_to_account_users.rb
+++ b/db/migrate/20250806140004_add_agent_capacity_policy_to_account_users.rb
@@ -0,0 +1,7 @@
+# frozen_string_literal: true
+
+class AddAgentCapacityPolicyToAccountUsers < ActiveRecord::Migration[7.1]
+  def change
+    add_reference :account_users, :agent_capacity_policy, null: true, index: true
+  end
+end
--- a/db/migrate/20250806140005_create_leaves.rb
+++ b/db/migrate/20250806140005_create_leaves.rb
@@ -0,0 +1,21 @@
+# frozen_string_literal: true
+
+class CreateLeaves < ActiveRecord::Migration[7.1]
+  def change
+    create_table :leaves do |t|
+      t.references :account, null: false
+      t.references :user, null: false
+      t.date :start_date, null: false
+      t.date :end_date, null: false
+      t.integer :leave_type, null: false, default: 0
+      t.integer :status, null: false, default: 0
+      t.text :reason
+      t.references :approved_by
+      t.datetime :approved_at
+
+      t.timestamps
+    end
+
+    add_index :leaves, [:account_id, :status]
+  end
+end
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -39,8 +39,10 @@ ActiveRecord::Schema[7.1].define(version: 2025_08_08_123008) do
    t.integer "availability", default: 0, null: false
    t.boolean "auto_offline", default: true, null: false
    t.bigint "custom_role_id"
+    t.bigint "agent_capacity_policy_id"
    t.index ["account_id", "user_id"], name: "uniq_user_id_per_account_id", unique: true
    t.index ["account_id"], name: "index_account_users_on_account_id"
+    t.index ["agent_capacity_policy_id"], name: "index_account_users_on_agent_capacity_policy_id"
    t.index ["custom_role_id"], name: "index_account_users_on_custom_role_id"
    t.index ["user_id"], name: "index_account_users_on_user_id"
  end
@@ -120,6 +122,16 @@ ActiveRecord::Schema[7.1].define(version: 2025_08_08_123008) do
    t.index ["account_id"], name: "index_agent_bots_on_account_id"
  end

+  create_table "agent_capacity_policies", force: :cascade do |t|
+    t.bigint "account_id", null: false
+    t.string "name", limit: 255, null: false
+    t.text "description"
+    t.jsonb "exclusion_rules", default: {}, null: false
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["account_id"], name: "index_agent_capacity_policies_on_account_id"
+  end
+
  create_table "applied_slas", force: :cascade do |t|
    t.bigint "account_id", null: false
    t.bigint "sla_policy_id", null: false
@@ -169,6 +181,22 @@ ActiveRecord::Schema[7.1].define(version: 2025_08_08_123008) do
    t.index ["views"], name: "index_articles_on_views"
  end

+  create_table "assignment_policies", force: :cascade do |t|
+    t.bigint "account_id", null: false
+    t.string "name", limit: 255, null: false
+    t.text "description"
+    t.integer "assignment_order", default: 0, null: false
+    t.integer "conversation_priority", default: 0, null: false
+    t.integer "fair_distribution_limit", default: 100, null: false
+    t.integer "fair_distribution_window", default: 3600, null: false
+    t.boolean "enabled", default: true, null: false
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["account_id", "name"], name: "index_assignment_policies_on_account_id_and_name", unique: true
+    t.index ["account_id"], name: "index_assignment_policies_on_account_id"
+    t.index ["enabled"], name: "index_assignment_policies_on_enabled"
+  end
+
  create_table "attachments", id: :serial, force: :cascade do |t|
    t.integer "file_type", default: 0
    t.string "external_url"
@@ -728,6 +756,26 @@ ActiveRecord::Schema[7.1].define(version: 2025_08_08_123008) do
    t.datetime "updated_at", null: false
  end

+  create_table "inbox_assignment_policies", force: :cascade do |t|
+    t.bigint "inbox_id", null: false
+    t.bigint "assignment_policy_id", null: false
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["assignment_policy_id"], name: "index_inbox_assignment_policies_on_assignment_policy_id"
+    t.index ["inbox_id"], name: "index_inbox_assignment_policies_on_inbox_id", unique: true
+  end
+
+  create_table "inbox_capacity_limits", force: :cascade do |t|
+    t.bigint "agent_capacity_policy_id", null: false
+    t.bigint "inbox_id", null: false
+    t.integer "conversation_limit", null: false
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["agent_capacity_policy_id", "inbox_id"], name: "idx_on_agent_capacity_policy_id_inbox_id_71c7ec4caf", unique: true
+    t.index ["agent_capacity_policy_id"], name: "index_inbox_capacity_limits_on_agent_capacity_policy_id"
+    t.index ["inbox_id"], name: "index_inbox_capacity_limits_on_inbox_id"
+  end
+
  create_table "inbox_members", id: :serial, force: :cascade do |t|
    t.integer "user_id", null: false
    t.integer "inbox_id", null: false
@@ -800,6 +848,24 @@ ActiveRecord::Schema[7.1].define(version: 2025_08_08_123008) do
    t.index ["title", "account_id"], name: "index_labels_on_title_and_account_id", unique: true
  end

+  create_table "leaves", force: :cascade do |t|
+    t.bigint "account_id", null: false
+    t.bigint "user_id", null: false
+    t.date "start_date", null: false
+    t.date "end_date", null: false
+    t.integer "leave_type", default: 0, null: false
+    t.integer "status", default: 0, null: false
+    t.text "reason"
+    t.bigint "approved_by_id"
+    t.datetime "approved_at"
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["account_id", "status"], name: "index_leaves_on_account_id_and_status"
+    t.index ["account_id"], name: "index_leaves_on_account_id"
+    t.index ["approved_by_id"], name: "index_leaves_on_approved_by_id"
+    t.index ["user_id"], name: "index_leaves_on_user_id"
+  end
+
  create_table "macros", force: :cascade do |t|
    t.bigint "account_id", null: false
    t.string "name", null: false
--- a/spec/controllers/platform/api/v1/accounts_controller_spec.rb
+++ b/spec/controllers/platform/api/v1/accounts_controller_spec.rb
@@ -78,6 +78,42 @@ RSpec.describe 'Platform Accounts API', type: :request do
    end
  end

+  describe 'GET /platform/api/v1/accounts' do
+    context 'when it is an unauthenticated platform app' do
+      it 'returns unauthorized' do
+        get '/platform/api/v1/accounts'
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an invalid platform app token' do
+      it 'returns unauthorized' do
+        get '/platform/api/v1/accounts', headers: { api_access_token: 'invalid' }, as: :json
+        expect(response).to have_http_status(:unauthorized)
+      end
+    end
+
+    context 'when it is an authenticated platform app' do
+      let(:platform_app) { create(:platform_app) }
+      let!(:account1) { create(:account, name: 'Account A') }
+      let!(:account2) { create(:account, name: 'Account B') }
+
+      before do
+        create(:platform_app_permissible, platform_app: platform_app, permissible: account1)
+        create(:platform_app_permissible, platform_app: platform_app, permissible: account2)
+      end
+
+      it 'returns all permissible accounts' do
+        get '/platform/api/v1/accounts', headers: { api_access_token: platform_app.access_token.token }, as: :json
+
+        expect(response).to have_http_status(:success)
+        json_response = response.parsed_body
+        expect(json_response.size).to eq(2)
+        expect(json_response.map { |acc| acc['name'] }).to include('Account A', 'Account B')
+      end
+    end
+  end
+
  describe 'GET /platform/api/v1/accounts/{account_id}' do
    context 'when it is an unauthenticated platform app' do
      it 'returns unauthorized' do
--- a/spec/services/whatsapp/incoming_message_service_spec.rb
+++ b/spec/services/whatsapp/incoming_message_service_spec.rb
@@ -371,5 +371,100 @@ describe Whatsapp::IncomingMessageService do
        Redis::Alfred.delete(key)
      end
    end
+
+    context 'when profile name is available for contact updates' do
+      let(:wa_id) { '1234567890' }
+      let(:phone_number) { "+#{wa_id}" }
+
+      it 'updates existing contact name when current name matches phone number' do
+        # Create contact with phone number as name
+        existing_contact = create(:contact,
+                                  account: whatsapp_channel.inbox.account,
+                                  name: phone_number,
+                                  phone_number: phone_number)
+        create(:contact_inbox,
+               contact: existing_contact,
+               inbox: whatsapp_channel.inbox,
+               source_id: wa_id)
+
+        params = {
+          'contacts' => [{ 'profile' => { 'name' => 'Jane Smith' }, 'wa_id' => wa_id }],
+          'messages' => [{ 'from' => wa_id, 'id' => 'message123', 'text' => { 'body' => 'Hello' },
+                           'timestamp' => '1633034394', 'type' => 'text' }]
+        }.with_indifferent_access
+
+        described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
+        existing_contact.reload
+        expect(existing_contact.name).to eq('Jane Smith')
+      end
+
+      it 'does not update contact name when current name is different from phone number' do
+        # Create contact with human name
+        existing_contact = create(:contact,
+                                  account: whatsapp_channel.inbox.account,
+                                  name: 'John Doe',
+                                  phone_number: phone_number)
+        create(:contact_inbox,
+               contact: existing_contact,
+               inbox: whatsapp_channel.inbox,
+               source_id: wa_id)
+
+        params = {
+          'contacts' => [{ 'profile' => { 'name' => 'Jane Smith' }, 'wa_id' => wa_id }],
+          'messages' => [{ 'from' => wa_id, 'id' => 'message123', 'text' => { 'body' => 'Hello' },
+                           'timestamp' => '1633034394', 'type' => 'text' }]
+        }.with_indifferent_access
+
+        described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
+        existing_contact.reload
+        expect(existing_contact.name).to eq('John Doe') # Should not change
+      end
+
+      it 'updates contact name when current name matches formatted phone number' do
+        formatted_number = TelephoneNumber.parse(phone_number).international_number
+
+        # Create contact with formatted phone number as name
+        existing_contact = create(:contact,
+                                  account: whatsapp_channel.inbox.account,
+                                  name: formatted_number,
+                                  phone_number: phone_number)
+        create(:contact_inbox,
+               contact: existing_contact,
+               inbox: whatsapp_channel.inbox,
+               source_id: wa_id)
+
+        params = {
+          'contacts' => [{ 'profile' => { 'name' => 'Alice Johnson' }, 'wa_id' => wa_id }],
+          'messages' => [{ 'from' => wa_id, 'id' => 'message123', 'text' => { 'body' => 'Hello' },
+                           'timestamp' => '1633034394', 'type' => 'text' }]
+        }.with_indifferent_access
+
+        described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
+        existing_contact.reload
+        expect(existing_contact.name).to eq('Alice Johnson')
+      end
+
+      it 'does not update when profile name is blank' do
+        # Create contact with phone number as name
+        existing_contact = create(:contact,
+                                  account: whatsapp_channel.inbox.account,
+                                  name: phone_number,
+                                  phone_number: phone_number)
+        create(:contact_inbox,
+               contact: existing_contact,
+               inbox: whatsapp_channel.inbox,
+               source_id: wa_id)
+
+        params = {
+          'contacts' => [{ 'profile' => { 'name' => '' }, 'wa_id' => wa_id }],
+          'messages' => [{ 'from' => wa_id, 'id' => 'message123', 'text' => { 'body' => 'Hello' },
+                           'timestamp' => '1633034394', 'type' => 'text' }]
+        }.with_indifferent_access
+
+        described_class.new(inbox: whatsapp_channel.inbox, params: params).perform
+        existing_contact.reload
+        expect(existing_contact.name).to eq(phone_number) # Should not change
+      end
+    end
  end
 end