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assignment_v2/assignment_service
Commit Graph

526 Commits

Author SHA1 Message Date
Surabhi Suman
4b40c61201 feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Muhsin Keloth
896473f03e fix: Notification count is incorrect when the number of notifications exceeds the page size. (#8723) 
- The notification count is incorrect when the number of notifications exceeds the page size.
 2024-01-17 15:14:37 +04:00
Muhsin Keloth
818424259f chore: Get all notification API improvments (#8549) 
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2024-01-17 09:02:18 +05:30
Shivam Mishra
56fbbe92b4 feat: trigger handoff when agent bot is the actor (#8639) 
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-05 15:26:52 -08:00
Sojan Jose
376de685fb chore: Adds API for agent bot avatar upload (#8533) 
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
 2023-12-11 19:02:11 -08:00
Pranav Raj S
890515edfd feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Sivin Varghese
27239ae14a feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Muhsin Keloth
449503bb94 feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
bc6e3e598f feat: Delete notification by id API (#8430) 2023-11-29 22:45:11 +05:30
Sojan Jose
0e19a4196b chore: Endpoint to purge portal logo (#8365) 2023-11-18 01:13:22 +05:30
Muhsin Keloth
af7631d9f1 chore: Update MarkMessagesAsReadJob to accept delivered status (#8319) 2023-11-08 13:44:57 -08:00
Nithin David Thomas
4999f7ed23 fix: Fixes wrong page size in category filter in articles page (#8270) 2023-11-02 15:19:19 +05:30
Muhsin Keloth
24fbab94c3 chore: Refactor MarkMessagesAsReadJob based on conversation id and time stamp (#8217) 
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
 2023-10-27 15:21:39 -07:00
Shivam Mishra
d94108bf3f feat: show ReplyTo in widget UI (#8094) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-27 13:35:02 +05:30
Sivin Varghese
35a9acf099 feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Muhsin Keloth
980013abae feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Vishnu Narayanan
ae52ca87aa fix: Handle empty status in conversation controller (#8091) 
Fixes CW-2644
 2023-10-12 17:11:04 +05:30
Pranav Raj S
9e173fca3c fix: Return 404 if conversation is nil (#8098) 2023-10-12 17:00:51 +05:30
Sivin Varghese
b6ba0f343e feat: Reverse the contact merge (#8057) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-10-10 08:20:48 +05:30
Muhsin Keloth
24fe3805d8 feat: Slack link unfurling (#7940) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-29 19:35:56 +05:30
Pranav Raj S
12a64f1b10 chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Liam
bdeb2f9812 feat: Searching contacts by company name (#7867) 
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-21 00:53:12 -07:00
Shivam Mishra
53d530b815 feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
5e6e234afe feat (perf): Remove conversation count in contacts list view (#7915) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-14 08:49:37 +05:30
Shivam Mishra
9ebabb9832 feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b feat: add a common upload endpoint (#7806) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-08-31 10:36:02 +07:00
Pranav Raj S
9ddd428935 feat: Update the slack integration-flow to allow users to select the channel (#7637) 2023-07-28 14:50:30 -07:00
Vishnu Narayanan
65c4ad70e1 refactor: improve logging for channel callback controllers (#7555) 
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2023-07-27 17:10:39 +05:30
Liam
6c1ee4d965 fix: Contacts page sort by created_at [CW-2262] (#7584) 
Fixes the contacts page sort by created_at.
fixes: #7577
 2023-07-26 18:37:30 +03:00
Pranav Raj S
ec65b43993 feat: Add support for API key authentication in Twilio (#7523) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-14 19:20:54 -07:00
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731 fix: capture user and ip details on Inbox delete (#7395) 
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4 fix: Email collect overriding existing contact name (#7355) 
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-22 19:09:12 +05:30
Jordan Brough
5e807c5875 chore: Remove unneeded include EnsureCurrentAccountHelper (#7339) 
This class inherits from Api::V1::Accounts::BaseController, which already includes EnsureCurrentAccountHelper and also sets up before_action :current_account.
 2023-06-19 17:18:07 +05:30
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Shivam Mishra
a86e236d19 feat: update cache headers for cache_keys (#7283) 
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
 2023-06-14 13:21:51 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Sojan Jose
3a7633b564 feat: API to create HMAC verified conversations (#7209) 
Fixes: #6744
 2023-05-29 21:57:24 +05:30
Tejaswini Chile
d481b9fbcf feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
e3f4be97c0 fix: Reauthorize when channel settings updated (#7134) 
Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically
 2023-05-19 22:04:34 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
105f9a27d2 feat: more CSAT filters (#7038) 
* refactor: use grid instead of flex

* refactor: let the parent layout decide the spacing

* feat: add a separate date-range component

* refactor: use new date-range component

* fix: destructure all options

* refactor: separate group by component

* refactor: better handle group by data

* fix: defaul group by

* refactor: variable naming

* refactor: use DATE_RANGE_OPTIONS directly

* chore: update platform in gemfile.lock

* refactor: trigger fetch on filter change

* refactor: remove redundant method

* refactor: simplify methods and emitting

* refactor: simplify filter logic

* refactor: simplify fetching

* refactor: imports

* refactor: prop name

* refactor: CSAT response to use new APIs

* refactor: use common filter event

* refactor: use computed value for validGroupBy

* refactor: better function names

* refactor: rename prop

* refactor: remove redundant props

* refactor: separate agents filter component

* feat: add labels filter

* feat: add inboxes filter

* fix: event

* refactor: send label and inbox along with request payload

* feat: add inbox filter

* feat: add inbox to download

* refactor: use request payload from computed property

* refactor: params

* feat: add team to csat filters

* feat: add team to csat filters

* feat: add filter for rating

* feat: reverse options

* feat: add labels for ratings and translations

* feat: update translation

* fix: margin and spacing

* fix: trailing whitespace

* feat: add tests for filters

* chore: move files

* feat: add try catch with alerts

* feat: update import

* fix: imports

* Updates broken imports

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-18 22:50:46 +05:30
Muhsin Keloth
2c3160cfee feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Muhsin Keloth
708bddf4db feat: Refetch the latest messages on action cable reconnect in widget (#6996) 2023-05-12 14:05:22 +05:30
Pranav Raj S
ce3e38df0f chore: Update the design of the help center portal (#6775) 2023-05-08 15:31:38 -07:00
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30