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optimisation/label_query
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61 Commits

Author SHA1 Message Date
Sivin Varghese
5ebe8c71ec feat: Support customizable welcome text, availability messages, and UI toggles (#11891) 
# Pull Request Template

## Description

This PR allows users to dynamically pass custom welcome and availability
messages, along with UI feature toggles, via `window.chatwootSettings`.
If any of the following settings are provided, the widget will use them;
otherwise, it falls back to default behavior.

**New options:**
```
window.chatwootSettings = {
  welcomeTitle: 'Need help?',                        // Custom widget title
  welcomeDescription: 'We’re here to support you.',        // Subtitle in the header
  availableMessage: 'We’re online and ready to chat!', // Shown when team is online
  unavailableMessage: 'We’re currently offline.',      // Shown when team is unavailable

  enableFileUpload: true,          // Enable file attachments
  enableEmojiPicker: true,         // Enable emoji picker in chat input
  enableEndConversation: true     // Allow users to end the conversation
}
```


Fixes
https://linear.app/chatwoot/issue/CW-4589/add-options-to-windowchatwootsettings

## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/413fc4aa59384366b071450bd19d1bf8?sid=ff30fb4c-267c-4beb-80ab-d6f583aa960d

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2025-07-08 14:26:00 -07:00
Muhsin Keloth
41d6f9a200 chore: Add cache to improve widget performance (#11163) 
- Add dynamic importing for routes.
- Added caching for `campaign`, `articles` and `inbox_members` API end
points.

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
 2025-03-24 16:04:49 -07:00
Pranav
46ec92c86e fix: Improve performance of most hit APIs in widget (#11089) 
- Cache campaigns for better performance
- Fix N+1 queries in inbox members
- Remove unused related articles
 2025-03-14 17:37:36 -07:00
Sivin Varghese
d3d39a81d6 fix: Prevent duplicate chat creation in the web widget during latency (#10745) 2025-01-23 12:53:28 +05:30
Pranav
9de8c27368 feat: Use vitest instead of jest, run all the specs anywhere in app/ folder in the CI (#9722) 
Due to the pattern `**/specs/*.spec.js` defined in CircleCI, none of the
frontend spec in the folders such as
`specs/<domain-name>/getters.spec.js` were not executed in Circle CI.

This PR fixes the issue, along with the following changes: 
- Use vitest instead of jest
- Remove jest dependancies
- Update tests to work with vitest

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-07-10 08:32:16 -07:00
Sivin Varghese
9689bbf0dd feat: Adds the ability to disable the "new message notification" popup (#9594) 2024-06-11 08:14:58 +05:30
Shivam Mishra
bce2a07d03 feat: do not send contact details to the widget (#9223) 
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 15:30:07 +05:30
Shivam Mishra
d94108bf3f feat: show ReplyTo in widget UI (#8094) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-10-27 13:35:02 +05:30
Shivam Mishra
a88d155dd7 feat: update tool-chain to latest (#7975) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-27 14:02:34 +05:30
Nithin David Thomas
018c468303 chore: Refactors widget to use i18n locale for articles (#7958) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-21 18:24:03 +05:30
Nithin David Thomas
fabb3c8da4 fix: Help Center articles are not available on the widget [CW-2534] (#7954) 2023-09-21 17:06:15 +05:30
Nithin David Thomas
9322112481 chore: Improvements to utils to load article in widget (#7859) 2023-09-05 21:37:51 +05:30
Nithin David Thomas
89e09857af feat: Add store and API to support articles in widget (#7616) 2023-07-26 14:08:27 -07:00
Pranav Raj S
fdbaf98c3b fix: Update breaking specs (#7169) 2023-05-22 17:01:27 -07:00
Muhsin Keloth
03bbd048a7 chore: Add action to set dark mode from the react-native-widget (#7167) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-05-22 15:34:09 -07:00
Muhsin Keloth
708bddf4db feat: Refetch the latest messages on action cable reconnect in widget (#6996) 2023-05-12 14:05:22 +05:30
GitStart
97b1b4c6f9 fix: Prevents duplicate action trigger on interactive messages (#6448) 
Co-authored-by: raph941 <45232708+raph941@users.noreply.github.com>
Co-authored-by: phunguyenmurcul <51897872+phunguyenmurcul@users.noreply.github.com>
 2023-02-14 11:57:22 -08:00
Sojan Jose
f71980bd95 chore: Enhance contact merge action for identified users (#4886) 
- Discard conflicting keys 
- Do not merge if there is already an identified contact

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-23 15:48:56 +05:30
Fayaz Ahmed
ef850eda0f feat: Add the SDK method to programatically toggle live chat bubble (#4223) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-05-06 19:30:48 +05:30
Aswin Dev P.S
676796ddc7 feat: Add reports about live agent load (#4537) 
* feat: Add reports about live agent load
 2022-04-25 07:34:41 -07:00
Muhsin Keloth
eff3a50316 fix: Disable showing read messages in unread view (#4324) 2022-03-31 17:35:39 +05:30
Pranav Raj S
3f2ac2042f fix: Fetch conversation attributes after contact reset (#4319) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-03-29 19:51:51 +05:30
Aswin Dev P.S
c4837cd7ac feat: End conversation from widget (#3660) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-03-15 22:07:30 +05:30
Muhsin Keloth
7ba24b90c4 feat: Add chatwoot:error sdk event (#3998) 2022-02-21 09:40:11 +05:30
Pranav Raj S
9c31d7c672 feat: Use vue-router on widget route management (#3415) 
* feat: Add vue-router to widget

Co-authored-by: Pranav <pranav@chatwoot.com>

* Move to dynamic imports

* Move to routerMixin

* Fix popup button display

* Remove unnecessary import

* router -> route

* Fix open state

* Fix issues

* Remove used CSS

* Fix specs

* Fix specs

* Fix widgetColor specs

* Fix mutation specs

* Fixes broken lint errors

* Fixes issues with widget flow

Co-authored-by: Nithin <nithin@chatwoot.com>
Co-authored-by: Nithin David <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-01-12 16:25:27 +05:30
Nithin David Thomas
307118b235 feat: Shows error message with retry for widget messages (#3594) 
- Adds error message retry option for widget bubbles
- Adds a fallback for widget images with file type bubble
 2021-12-21 12:02:43 +05:30
Pranav Raj S
1a8b8f0900 chore: Move referrerHost to appConfig store (#3433) 2021-11-22 15:05:29 +05:30
Muhsin Keloth
c6326993df feat: Show pre-chat form before triggering the campaign (#3215) 2021-11-11 19:02:16 +05:30
Muhsin Keloth
6bfa551c85 fix: Trigger campaigns only during business hours (#3085) 
Fixes #2433
 2021-10-12 17:58:33 +05:30
Sivin Varghese
2c3e37b157 fix: Disable triggering disabled ongoing campaigns (#3115) 
* fixes: Triggering disabled ongoing campaigns.

* Fix the specs

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-10-11 18:18:11 +05:30
Sojan Jose
a7ca55c080 chore: Change the conversation bot status to pending (#2677) 
fixes: #2649
 2021-07-21 22:02:43 +05:30
Muhsin Keloth
b56512eb56 fix: Hide deleted messages on widget side (#2614) 2021-07-15 14:27:37 +05:30
Muhsin Keloth
15085cfb98 feat: Conversation transcript in widget (#2549) 2021-07-13 11:31:21 +05:30
Sivin Varghese
0bd48129b9 feat: Add settings for audio alert notifications (#2415) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-07-05 12:01:54 +05:30
Muhsin Keloth
f0f66c7da6 feat: Add ability to create a new conversation if the previous conversation is resolved (#2512) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-30 21:09:44 +05:30
Muhsin Keloth
fb2f3ff89f feat: Create campaign conversation only if user interacts with the bubble (#2335) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-06-15 20:09:42 +05:30
Pranav Raj S
20a0d381a7 fix: Resolve infinite loop with campaign API call (#2290) 
Co-authored-by: Muhsin <muhsinkeramam@gmail.com>
 2021-05-18 12:15:23 +05:30
Muhsin Keloth
610a7c661e chore: Execute campaigns based on matching URL (#2254) 2021-05-17 21:38:35 +05:30
Muhsin Keloth
3fc646f330 feat: Add campaigns in web widget (#2227) 
* add campaign store(getter, actions and mutations)

* add campaign store module

* add get campaigns api

* add fetch campaign action widget load

* add specs

* code cleanup

* trigger campaig api fixes

* integrate campaign trigger action

* code cleanup

* revert changes

* trigger api fixes

* review fixes

* code beautification

* chore: Fix multiple campaigns being send because of race condition

* chore: rubocop

* chore: Fix specs

* disable campaigns

Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan <sojan@pepalo.com>
 2021-05-10 00:31:00 -07:00
Nithin David Thomas
3043ee5058 Fix: Hide prechat for sessions inititated with setUser (#1914) 2021-03-20 17:44:20 +05:30
Pranav Raj S
037ffc7419 feat: Add a pre-chat form on widget (#1769) 2021-02-16 00:14:13 +05:30
Sojan Jose
b6e8173b24 feat: HMAC verification for web widget (#1643) 
* feat: HMAC verification for web widget. Let you verify the authenticated contact via HMAC on the web widget to prevent data tampering.
* Add docs for identity-validation

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-17 22:44:03 +05:30
Muhsin Keloth
f9bd447912 chore: Upgrade vue-i18n to 8.x (#1383) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-12-12 12:08:36 +05:30
Sojan Jose
a77cc713c2 Chore: Include Tamil, Arabic, other language updates (#1018) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-07-08 00:59:30 +05:30
Nithin David Thomas
49db9c5d8a Adds unread message bubbles for widget (#943) 
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:04:44 +05:30
Sojan Jose
c98907db49 Feature: Availability Statuses (#874) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-04 11:42:47 +05:30
Ronald Walker
10a1758261 Bug: Fix false positive in #toggleAgentTypingStatus spec (#899) 2020-05-29 12:37:18 +05:30
Pranav Raj S
b7129785c6 Chore: View form responses as user messages (#876) 
* Chore: View form responses as user messages
 2020-05-17 22:49:45 +05:30
Pranav Raj S
f28ec29b8c Feature: Customise widget for bot conversations (#834) 
* Feature: Customise widget for bot conversations
 2020-05-09 22:02:43 +05:30
Nithin David Thomas
5bc8219db5 Feature: Typing Indicator on widget and dashboard (#811) 
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-05-04 23:07:56 +05:30