Sojan Jose
3038e672f8
chore(annotations): sync model annotations with current schema ( #12245 )
...
- Update Schema Information headers for AssignmentPolicy, Campaign,
Notification
- Reflect schema change for Campaign.template_params (not null with
default)
- Keep annotations consistent to avoid drift
2025-08-20 20:23:42 +02:00
Sivin Varghese
3c93cdb8b2
feat(v4): Update Inbox view card design ( #10599 )
2025-01-07 21:11:54 +05:30
Vishnu Narayanan
16282f6a66
feat: Add push/email notification support for SLA ( #9140 )
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* feat: update SLA evaluation logic
* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
* chore: refactor spec to bring down expecations in a single block
* chore: fix process_account_applied_sla spec
* chore: add spec to test multiple nrt misses
* feat: persist sla notifications
* feat: revert persist sla notifications
* feat: add SLA push/email notification support
* chore: refactor sla_status to include active_with_misses
* chore: add support for sla push/email notifications
* chore: refactor
* chore: add liquid templates
* chore: add spec for liquid templates
* chore: add spec for sla email notifications
* chore: add spec for SlaPolicyDrop
* chore: refactor to ee namespace
* chore: set enterprise test type to mailer
* feat: enable sla notification settings only if SLA enabled
* chore: refactor
* chore: fix spec
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-03-29 20:27:21 +11:00
Vishnu Narayanan
aaf70cf1cf
feat: add push notification when SLA missed ( #9078 )
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* feat: add push notification when SLA missed
* chore: sent notification only for inbox members
* feat: add conv particpants+admins to SLA notification list
* chore: add spec to ensure notification is created
* chore: refactor to multiple alerts for SLA conditions
* chore: add sla_policy as secondary_actor in notification
2024-03-11 21:49:41 +05:30
Muhsin Keloth
216de4d123
fix: Conversation assignment notification title ( #9071 )
2024-03-06 23:05:13 +05:30
Muhsin Keloth
ef90b7a3d8
feat: Revamp the notification title and content ( #8988 )
2024-03-06 20:51:56 +05:30
Muhsin Keloth
e6cf8c39b7
feat: Update last_snoozed_at after the un-snooze notification ( #8943 )
2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151
feat: Add labels, status and priority in notification push_event_data ( #8972 )
2024-02-20 17:17:25 +05:30
Muhsin Keloth
3b7b06dbec
feat: Add meta to notification model ( #8941 )
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* feat: Add meta and description to notification model
* chore: remove description
2024-02-16 14:38:02 +05:30
Muhsin Keloth
1b21e0d429
feat: Add notification.updated event ( #8871 )
2024-02-07 18:15:51 +05:30
Sivin Varghese
9e0468cd73
feat: Inbox header actions (Snooze/Delete) ( #8858 )
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* feat: Inbox header actions (Snooze/Delete)
* chore: Minor fix
* chore: Fix eslint
* Update inboxHotKeys.js
* feat: custom snooze
* Update actions.spec.js
* chore: Clean up
* chore: add snoozed_until to notification end point
* chore: Minor fix
* chore: Minor style fix
* chore:Clean up
* chore: review fixes
* chore: Minor fix
* chore: Adds alert
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-06 08:54:15 +05:30
Muhsin Keloth
904d76420d
fix: Add last_activity_at to notification push event data ( #8784 )
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fix: Add last_activity_at to push event data
2024-01-25 12:05:00 +05:30
Muhsin Keloth
818424259f
chore: Get all notification API improvments ( #8549 )
...
Co-authored-by: Sojan Jose <sojan@chatwoot.com >
2024-01-17 09:02:18 +05:30
Muhsin Keloth
b5071e61d7
feat: Add last_activity_at field to Notification model ( #8585 )
2023-12-20 13:02:37 +05:30
Muhsin Keloth
db33b7d1dc
feat: Clear all previous notifications if a new notification is added to a conversation ( #8490 )
2023-12-06 14:03:43 +05:30
Muhsin Keloth
76711d95ff
chore: Change primary actor to Conversation for all the notification types. ( #8435 )
2023-12-06 10:43:09 +05:30
Muhsin Keloth
449503bb94
feat: Snooze notification API ( #8439 )
2023-12-04 12:32:35 +05:30
Muhsin Keloth
aad18e1ca4
feat: Add notification_deleted action cable event ( #8431 )
2023-12-01 23:06:22 +05:30
Muhsin Keloth
2c85098698
fix: Mentions in assigned/participation notification( #7185 )
2023-05-25 18:18:56 +05:30
Sojan Jose
da76537011
chore: Search optimisations ( #6644 )
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- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query
ref: #6583
2023-03-13 19:10:31 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants ( #6462 )
...
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com >
Co-authored-by: Sojan Jose <sojan@chatwoot.com >
2023-02-15 16:33:31 -08:00
Muhsin Keloth
c2afdd5c93
chore: Remove unnecessary fields from notification payload ( #4403 )
2022-04-07 00:07:53 +05:30
Muhsin Keloth
ccf52a620b
feat: Update notifications and unread count in real time ( #4261 )
2022-03-28 20:01:23 +05:30
Muhsin Keloth
23fe8847d8
feat: Notification action cable event ( #4154 )
2022-03-17 18:56:36 +05:30
Sojan Jose
290196d43b
chore: Clean up assignment logic ( #3763 )
2022-01-13 21:38:10 -08:00
Muhsin Keloth
262474166f
chore: Add display id in all conversation notifications ( #3635 )
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- Added conversation display id in push payload for the notifications conversation_creation and conversation_assignment
2021-12-21 19:59:22 +05:30
Sojan Jose
9c4ce9af35
chore: Strip unnecessary data from push payload ( #2924 )
2021-09-09 13:59:42 +05:30
Muhsin Keloth
8027c69c1c
chore: Change the notification text for mention notification type ( #2534 )
2021-06-29 14:32:57 +05:30
Sojan Jose
c453455ad1
fix: Handle application errors in Sentry ( #1982 )
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- Handle notification errors for attachment messages
- Fix empty identifiers being passed
- Fix 404 when invalid source id
- Handle webhook exceptions
2021-03-27 12:27:48 +05:30
Sojan Jose
1612f515b0
chore: Fix issues with notification actors ( #1807 )
2021-02-19 18:35:21 +05:30
Sojan Jose
3ade7d4445
chore: Fix push message tag error ( #1768 )
2021-02-16 00:15:45 +05:30
Sojan Jose
8d45849d0c
chore: Update notification Message Copy ( #1685 )
2021-02-12 22:56:12 +05:30
Pranav Raj S
b93388b330
feat: Tag agents in a private note ( #1688 )
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Co-authored-by: Sojan <sojan@pepalo.com >
2021-01-27 00:04:11 +05:30
Sojan Jose
31c07771e8
feat: Notification on new messages in conversation ( #1204 )
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fixes : #895
fixes : #1118
fixes : #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com >
2020-09-10 19:19:15 +05:30
Sojan Jose
ac5d755545
chore: Update dependencies ( #1173 )
2020-09-08 11:24:08 +05:30
Pranav Raj S
4612494923
Chore: Fix issues with conversation data models ( #1000 )
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Co-authored-by: Sojan <sojan@pepalo.com >
2020-07-04 19:46:17 +05:30
Sojan Jose
b0bbd757b5
Chore: FCM Notification Improvements ( #957 )
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Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-06-15 13:36:56 +05:30
Sojan Jose
8b022311c0
Chore: FCM Push Fixes ( #934 )
2020-06-09 17:42:18 +05:30
Pranav Raj S
e9131ea558
Feature: Add web push notification permission in frontend ( #766 )
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Add webpush notification permission in frontend
Co-authored-by: Sojan <sojan@pepalo.com >
2020-05-06 00:10:56 +05:30
Sojan Jose
96da27f1f6
Feature: User Notification Objects ( #752 )
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Co-authored-by: Pranav Raj S <pranavrajs@gmail.com >
2020-05-01 14:53:43 +05:30
