giquieu
227d99934e
feat: Agent bot cant assign conversations to teams ( #8015 )
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Implemented so that the API can process priority and agent/team changes per Agent Bot.
Fixes: #7474
Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-02-12 15:51:22 +05:30
Pranav Raj S
7044eda281
chore: Add controllers for conversation participants ( #6462 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com >
Co-authored-by: Sojan Jose <sojan@chatwoot.com >
2023-02-15 16:33:31 -08:00
Sojan Jose
2ecb2ca0f0
feat: Enable Capacity Config UI ( #5164 )
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- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents
fixes : #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
4187428729
chore: Update dependencies to the latest versions ( #5033 )
2022-07-15 09:51:59 +07:00
Sojan Jose
823c0ab6a7
chore: Use Round Robin service for team assignment ( #4237 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-03-28 14:38:07 +05:30
Sojan Jose
d78cb67a2a
chore: Fix conversation status in webhooks ( #3364 )
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- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
2021-11-12 16:17:59 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints ( #2224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-06-11 11:44:31 +05:30
Sojan Jose
0ff81e3b53
feat: Add team assignment & filter APIs ( #1712 )
2021-01-31 12:40:02 +05:30
Pranav Raj S
75c2a7cb2f
fix: Resolve name only if assignee exists during unassignment ( #1649 )
2021-01-14 14:21:41 +05:30
Sojan Jose
19ab0fe108
Chore: Scope URLs with account_id ( #601 )
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* Chore: Enable Users to create multiple accounts
Addresses: #402
- migrations to split roles and other attributes from users table
- make changes in code to accommodate this change
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-03-09 23:27:10 +05:30
