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305 Commits

Author SHA1 Message Date
Sojan Jose
3dae3ff3ad feat: Conversation update API for sla_policy_id (#8973) 
- Add an endpoint for updating conversation attributes (priority / sla_policy_id )
- Swagger spec
- minor chores around the conversation API/spec

Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
 2024-03-14 17:22:32 +05:30
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Muhsin Keloth
e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151 feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Liam
5d9fb55370 feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30
Sojan Jose
94892e7168 chore: Fix flaky spec relying on unguaranteed order (#8956) 2024-02-16 12:11:39 -08:00
Shivam Mishra
e662336eaf feat: handle already invited user (#8912) 2024-02-13 08:51:42 +05:30
giquieu
227d99934e feat: Agent bot cant assign conversations to teams (#8015) 
Implemented so that the API can process priority and agent/team changes per Agent Bot.

Fixes:  #7474

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-12 15:51:22 +05:30
Shivam Mishra
8acc818f68 feat: allow bulk invite create via email (#8853) 
* feat: add agent builder

* feat: use new agent builder

* refactor: validate limit

* test: agent limits

* feat: allow bulk create

* feat: allow bulk create

* refactor: rename current_user to inviter in AgentBuilder

* refactor: move limits tests to enterprise

* test: send correct params

* refactor: account builder returns both user and account_user

* chore: Revert "refactor: account builder returns both user and account_user"

This reverts commit 1419789871e8a3b8ff57af27fe53925b1486a839.

* feat: return user as is

* Update agent_builder.rb

- minor update

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-06 09:04:04 +05:30
Muhsin Keloth
39e27d2a23 feat: Delete all/read notifications (#8844) 2024-02-05 13:33:05 +05:30
Muhsin Keloth
d3c1fce761 feat: Inbox item actions (#8838) 
* feat: Inbox item actions

* feat: add inbox id in push event data

* Update InboxList.vue

* feat: complete actions

* Update InboxList.vue

* Update InboxView.vue

* chore: code cleanup

* chore: fix specs

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-02 11:58:47 +05:30
Sojan Jose
a861257f73 chore: Fix flaky contacts spec (#8773) 
- The ordering was not guaranteed; hence, the specs were failing randomly. Made changes to the expectations accordingly
 2024-01-24 13:58:27 +04:00
Shivam Mishra
e39c14460b fix: validate url for Dashboard Apps [CW-2979] (#8736) 2024-01-18 17:48:30 +05:30
Shivam Mishra
56fbbe92b4 feat: trigger handoff when agent bot is the actor (#8639) 
- This PR adds a feature to auto-trigger handoff events when an Agent bot toggles a conversation status from Pending to Open

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-01-05 15:26:52 -08:00
Sojan Jose
376de685fb chore: Adds API for agent bot avatar upload (#8533) 
Adds API for agent bot avatar upload
- accounts/agent_bot
- platform/agent_bot
 2023-12-11 19:02:11 -08:00
Sivin Varghese
27239ae14a feat: Adds API for retry messages in conversation (#8518) 2023-12-11 09:33:39 +05:30
Muhsin Keloth
449503bb94 feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Muhsin Keloth
bc6e3e598f feat: Delete notification by id API (#8430) 2023-11-29 22:45:11 +05:30
Sojan Jose
0e19a4196b chore: Endpoint to purge portal logo (#8365) 2023-11-18 01:13:22 +05:30
Pranav Raj S
6c4b92f7f6 fix: Revert the changes for SyncCustomFilterCountJob (#8238) 2023-10-27 10:45:48 -07:00
Vishnu Narayanan
ae52ca87aa fix: Handle empty status in conversation controller (#8091) 
Fixes CW-2644
 2023-10-12 17:11:04 +05:30
Pranav Raj S
12a64f1b10 chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Liam
bdeb2f9812 feat: Searching contacts by company name (#7867) 
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-21 00:53:12 -07:00
Shivam Mishra
53d530b815 feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
5e6e234afe feat (perf): Remove conversation count in contacts list view (#7915) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-14 08:49:37 +05:30
Shivam Mishra
9ebabb9832 feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Sojan Jose
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731 fix: capture user and ip details on Inbox delete (#7395) 
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-27 19:49:24 +05:30
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Muhsin Keloth
6eb4fa41ff feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Sojan Jose
117d5301b4 chore: API documentation updates for CSAT surveys (#7255) 
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
 2023-06-05 21:14:01 +05:30
Sojan Jose
3a7633b564 feat: API to create HMAC verified conversations (#7209) 
Fixes: #6744
 2023-05-29 21:57:24 +05:30
Tejaswini Chile
d481b9fbcf feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
e3f4be97c0 fix: Reauthorize when channel settings updated (#7134) 
Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically
 2023-05-19 22:04:34 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
f2f33038f2 fix: Make category non-mandatory (#7117) 
Creating articles in a new help center without categories throws an error. This PR fixes that.
 2023-05-18 18:42:28 +05:30
Muhsin Keloth
2c3160cfee feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Sojan Jose
cf91e9eb58 chore: Use find_each instead of .all.each (#6975) 
- Enable the rubocop Rails/FindEach
- Replace the .all.each with .find_each

This should let us avoid potential memory usage.
Motivation from the speedshop newsletter by Nate Berkopec

ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/
ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-04-25 09:32:35 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Tejaswini Chile
e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Tejaswini Chile
9c040af028 [CW-1348] fix: Update email regex validation for contact_inbox (#6705) 2023-03-21 10:51:12 +05:30
Tejaswini Chile
4f936aada5 [CW-1342]: Inbox deletion in background job (#6708) 2023-03-20 13:46:07 +05:30
Tarang
0c9f129c74 Fix issues with Microsoft Provider (#6702) 2023-03-20 12:27:43 +05:30
Tejaswini Chile
cf487c76a0 fix: delete user record if belongs to no account (#6664) 2023-03-15 21:49:49 +05:30