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63 lines
2.4 KiB
Ruby
63 lines
2.4 KiB
Ruby
require 'google/cloud/dialogflow/v2'
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class Integrations::Dialogflow::ProcessorService < Integrations::BotProcessorService
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pattr_initialize [:event_name!, :hook!, :event_data!]
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private
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def message_content(message)
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# TODO: might needs to change this to a way that we fetch the updated value from event data instead
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# cause the message.updated event could be that that the message was deleted
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return message.content_attributes['submitted_values']&.first&.dig('value') if event_name == 'message.updated'
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message.content
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end
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def get_response(session_id, message)
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if hook.settings['credentials'].blank?
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Rails.logger.warn "Account: #{hook.try(:account_id)} Hook: #{hook.id} credentials are not present." && return
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end
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::Google::Cloud::Dialogflow::V2::Sessions::Client.configure do |config|
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config.timeout = 10.0
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config.credentials = hook.settings['credentials']
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end
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client = ::Google::Cloud::Dialogflow::V2::Sessions::Client.new
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session = "projects/#{hook.settings['project_id']}/agent/sessions/#{session_id}"
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query_input = { text: { text: message, language_code: 'en-US' } }
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client.detect_intent session: session, query_input: query_input
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end
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def process_response(message, response)
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fulfillment_messages = response.query_result['fulfillment_messages']
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fulfillment_messages.each do |fulfillment_message|
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content_params = generate_content_params(fulfillment_message)
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if content_params['action'].present?
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process_action(message, content_params['action'])
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else
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create_conversation(message, content_params)
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end
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end
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end
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def generate_content_params(fulfillment_message)
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text_response = fulfillment_message['text'].to_h
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content_params = { content: text_response[:text].first } if text_response[:text].present?
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content_params ||= fulfillment_message['payload'].to_h
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content_params
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end
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def create_conversation(message, content_params)
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return if content_params.blank?
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conversation = message.conversation
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conversation.messages.create!(content_params.merge({
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message_type: :outgoing,
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account_id: conversation.account_id,
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inbox_id: conversation.inbox_id
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}))
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end
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end
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