Files
chatwoot/app/services/messages/send_email_notification_service.rb
2025-10-15 15:15:19 +05:30

39 lines
1.2 KiB
Ruby

class Messages::SendEmailNotificationService
pattr_initialize [:message!]
def perform
return unless should_send_email_notification?
conversation = message.conversation
conversation_mail_key = format(::Redis::Alfred::CONVERSATION_MAILER_KEY, conversation_id: conversation.id)
# Atomically set redis key to prevent duplicate email workers. Keep the key alive longer than
# the worker delay (1 hour) so slow queues don't enqueue duplicate jobs, but let it expire if
# the worker never manages to clean up.
return unless Redis::Alfred.set(conversation_mail_key, message.id, nx: true, ex: 1.hour.to_i)
ConversationReplyEmailWorker.perform_in(2.minutes, conversation.id, message.id)
end
private
def should_send_email_notification?
return false unless message.email_notifiable_message?
return false if message.conversation.contact.email.blank?
email_reply_enabled?
end
def email_reply_enabled?
inbox = message.inbox
case inbox.channel.class.to_s
when 'Channel::WebWidget'
inbox.channel.continuity_via_email
when 'Channel::Api'
inbox.account.feature_enabled?('email_continuity_on_api_channel')
else
false
end
end
end