Bumps [nokogiri](https://github.com/sparklemotion/nokogiri) from 1.18.2 to 1.18.3. <details> <summary>Release notes</summary> <p><em>Sourced from <a href="https://github.com/sparklemotion/nokogiri/releases">nokogiri's releases</a>.</em></p> <blockquote> <h2>v1.18.3 / 2025-02-18</h2> <h3>Security</h3> <ul> <li>[CRuby] Vendored libxml2 is updated to <a href="https://gitlab.gnome.org/GNOME/libxml2/-/releases/v2.13.6">v2.13.6</a> to address CVE-2025-24928 and CVE-2024-56171. See <a href="https://github.com/sparklemotion/nokogiri/security/advisories/GHSA-vvfq-8hwr-qm4m">GHSA-vvfq-8hwr-qm4m</a> for more information.</li> </ul> <!-- raw HTML omitted --> <pre><code>cab20305133078a8f6b60cf96311b48319175038cc7772e5ec586ff624cb7838 nokogiri-1.18.3-aarch64-linux-gnu.gem acb256bb3213a180b1ed84a49c06d5d4c6c1da26f33bc9681f1fece4dab09a79 nokogiri-1.18.3-aarch64-linux-musl.gem ce088965cd424b8e752d82087dcf017069d55791f157098ed1f671d966857610 nokogiri-1.18.3-arm64-darwin.gem 37b73a55e0d1e8a058a24abb16868903e81cb4773049739c532b864f87236b1b nokogiri-1.18.3-arm-linux-gnu.gem 09407970cd13736cf87e975fae69c13e1178bab0313d07b35580ee4dd3650793 nokogiri-1.18.3-arm-linux-musl.gem 6b9fc3b14fd0cedd21f6cad8cf565123ba7401e56b5d0aec180c23cdca28fd5a nokogiri-1.18.3.gem 236078c5f80ffc3d49c223fa98933d970543455403f9d672ca0aa5a6178a84fe nokogiri-1.18.3-java.gem 216be1cb454c4657fc64747e5ae32b2ab4015843183766f238e4f4a62fb1f6be nokogiri-1.18.3-x64-mingw-ucrt.gem d729406bb5a7b1bbe7ed3c0922336dd2c46085ed444d6de2a0a4c33950a4edea nokogiri-1.18.3-x86_64-darwin.gem 3c7ad5cee39855ed9c746065f39b584b9fd2aaff61df02d0f85ba8d671bbe497 nokogiri-1.18.3-x86_64-linux-gnu.gem 8aaecc22c0e5f12dac613e15f9a04059c3ec859d6f98f493cc831bd88fe8e731 nokogiri-1.18.3-x86_64-linux-musl.gem </code></pre> <!-- raw HTML omitted --> </blockquote> </details> <details> <summary>Changelog</summary> <p><em>Sourced from <a href="https://github.com/sparklemotion/nokogiri/blob/v1.18.3/CHANGELOG.md">nokogiri's changelog</a>.</em></p> <blockquote> <h2>v1.18.3 / 2025-02-18</h2> <h3>Security</h3> <ul> <li>[CRuby] Vendored libxml2 is updated <a href="https://gitlab.gnome.org/GNOME/libxml2/-/releases/v2.13.6">v2.13.6</a> to address CVE-2025-24928 and CVE-2024-56171. Nokogiri's maintainers believe these vulnerabilities do not affect users of Nokogiri, but we advise upgrading at your earliest convenience anyway.</li> </ul> </blockquote> </details> <details> <summary>Commits</summary> <ul> <li><a href="fd3ca2e22d"><code>fd3ca2e</code></a> version bump to v1.18.3</li> <li><a href="a8c526adf1"><code>a8c526a</code></a> dep: update libxml2 to v2.13.6 (<a href="https://redirect.github.com/sparklemotion/nokogiri/issues/3437">#3437</a>)</li> <li><a href="0847cf8688"><code>0847cf8</code></a> ci: tired of waiting for gnome mirrors</li> <li><a href="11945c82df"><code>11945c8</code></a> dep: update libxml2 to v2.13.6</li> <li>See full diff in <a href="https://github.com/sparklemotion/nokogiri/compare/v1.18.2...v1.18.3">compare view</a></li> </ul> </details> <br /> [](https://docs.github.com/en/github/managing-security-vulnerabilities/about-dependabot-security-updates#about-compatibility-scores) Dependabot will resolve any conflicts with this PR as long as you don't alter it yourself. You can also trigger a rebase manually by commenting `@dependabot rebase`. [//]: # (dependabot-automerge-start) [//]: # (dependabot-automerge-end) --- <details> <summary>Dependabot commands and options</summary> <br /> You can trigger Dependabot actions by commenting on this PR: - `@dependabot rebase` will rebase this PR - `@dependabot recreate` will recreate this PR, overwriting any edits that have been made to it - `@dependabot merge` will merge this PR after your CI passes on it - `@dependabot squash and merge` will squash and merge this PR after your CI passes on it - `@dependabot cancel merge` will cancel a previously requested merge and block automerging - `@dependabot reopen` will reopen this PR if it is closed - `@dependabot close` will close this PR and stop Dependabot recreating it. You can achieve the same result by closing it manually - `@dependabot show <dependency name> ignore conditions` will show all of the ignore conditions of the specified dependency - `@dependabot ignore this major version` will close this PR and stop Dependabot creating any more for this major version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this minor version` will close this PR and stop Dependabot creating any more for this minor version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this dependency` will close this PR and stop Dependabot creating any more for this dependency (unless you reopen the PR or upgrade to it yourself) You can disable automated security fix PRs for this repo from the [Security Alerts page](https://github.com/chatwoot/chatwoot/network/alerts). </details> Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Sojan Jose <sojan@pepalo.com>
🚨 Note: This branch is unstable. For the stable branch's source code, please use the branch 3.x
Chatwoot
Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile.
Features
Chatwoot supports the following conversation channels:
- Website: Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support.
- Facebook: Connect your Facebook pages and start replying to the direct messages to your page.
- Instagram: Connect your Instagram profile and start replying to the direct messages.
- Twitter: Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned.
- Telegram: Connect your Telegram bot and reply to your customers right from a single dashboard.
- WhatsApp: Connect your WhatsApp business account and manage the conversation in Chatwoot.
- Line: Connect your Line account and manage the conversations in Chatwoot.
- SMS: Connect your Twilio SMS account and reply to the SMS queries in Chatwoot.
- API Channel: Build custom communication channels using our API channel.
- Email: Forward all your email queries to Chatwoot and view it in our integrated dashboard.
And more.
Other features include:
- CRM: Save all your customer information right inside Chatwoot, use contact notes to log emails, phone calls, or meeting notes.
- Custom Attributes: Define custom attribute attributes to store information about a contact or a conversation and extend the product to match your workflow.
- Shared multi-brand inboxes: Manage multiple brands or pages using a shared inbox.
- Private notes: Use @mentions and private notes to communicate internally about a conversation.
- Canned responses (Saved replies): Improve the response rate by adding saved replies for frequently asked questions.
- Conversation Labels: Use conversation labels to create custom workflows.
- Auto assignment: Chatwoot intelligently assigns a ticket to the agents who have access to the inbox depending on their availability and load.
- Conversation continuity: If the user has provided an email address through the chat widget, Chatwoot will send an email to the customer under the agent name so that the user can continue the conversation over the email.
- Multi-lingual support: Chatwoot supports 10+ languages.
- Powerful API & Webhooks: Extend the capability of the software using Chatwoot’s webhooks and APIs.
- Integrations: Chatwoot natively integrates with Slack right now. Manage your conversations in Slack without logging into the dashboard.
Documentation
Detailed documentation is available at chatwoot.com/help-center.
Translation process
The translation process for Chatwoot web and mobile app is managed at https://translate.chatwoot.com using Crowdin. Please read the translation guide for contributing to Chatwoot.
Branching model
We use the git-flow branching model. The base branch is develop.
If you are looking for a stable version, please use the master or tags labelled as v1.x.x.
Deployment
Heroku one-click deploy
Deploying Chatwoot to Heroku is a breeze. It's as simple as clicking this button:
Follow this link to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables.
DigitalOcean 1-Click Kubernetes deployment
Chatwoot now supports 1-Click deployment to DigitalOcean as a kubernetes app.
Other deployment options
For other supported options, checkout our deployment page.
Security
Looking to report a vulnerability? Please refer our SECURITY.md file.
Community? Questions? Support ?
If you need help or just want to hang out, come, say hi on our Discord server.
Contributors ✨
Thanks goes to all these wonderful people:
Chatwoot © 2017-2025, Chatwoot Inc - Released under the MIT License.