mirror of
				https://github.com/lingble/chatwoot.git
				synced 2025-11-03 20:48:07 +00:00 
			
		
		
		
	
		
			
				
	
	
		
			66 lines
		
	
	
		
			2.7 KiB
		
	
	
	
		
			Markdown
		
	
	
	
	
	
			
		
		
	
	
			66 lines
		
	
	
		
			2.7 KiB
		
	
	
	
		
			Markdown
		
	
	
	
	
	
---
 | 
						|
path: "/docs/facebook-setup"
 | 
						|
title: "Setting Up Facebook"
 | 
						|
---
 | 
						|
 | 
						|
### Register A Facebook App
 | 
						|
 | 
						|
To use Facebook Channel, you have to create an Facebook app in developer portal. You can find more details about creating Facebook channels [here](https://developers.facebook.com/docs/apps/#register)
 | 
						|
 | 
						|
Once you register your Facebook App, you will have to obtain the `App Id` and `App Secret` . These values will be available in the app settings and will be required while setting up Chatwoot environment variables.
 | 
						|
 | 
						|
### Configure the Facebook App
 | 
						|
 | 
						|
1) In the app settings add your `Chatwoot installation url` as your app domain.
 | 
						|
2) In the products section in your app settings page, Add Messenger
 | 
						|
3) Go to the Messenger settings and configure the call Back URL with `{your_chatwoot_url}/bot`
 | 
						|
4) Configure a `verify token`, you will need this value for configuring the chatwoot environment variables
 | 
						|
5) You might have to add a Facebook page to your `Access Tokens` section in your Messenger settings page if your app is still in development.
 | 
						|
6) You will also have to add your Facebook page to webhooks sections in your messenger settings with all the webhook events checked.
 | 
						|
 | 
						|
### Configuring the Environment Variables in Chatwoot
 | 
						|
 | 
						|
Configure the following Chatwoot environment variables with the values you have obtained during the facebook app setup.
 | 
						|
 | 
						|
```bash
 | 
						|
FB_VERIFY_TOKEN=
 | 
						|
FB_APP_SECRET=
 | 
						|
FB_APP_ID=
 | 
						|
```
 | 
						|
 | 
						|
### Things to note before going into production.
 | 
						|
 | 
						|
Before you can start using your Facebook app in production, you will have to get it verified by Facebook. Refer the [docs](https://developers.facebook.com/docs/apps/review/) on getting your app verified.
 | 
						|
 | 
						|
### Developing or Testing Facebook Integration in You Local
 | 
						|
 | 
						|
Install [ngrok](https://ngrok.com/docs) on your machine. This will be required since Facebook Messenger API's will only communicate via https.
 | 
						|
 | 
						|
```bash
 | 
						|
brew cask install ngrok
 | 
						|
```
 | 
						|
 | 
						|
Configure ngrok to route to your Rails server port.
 | 
						|
 | 
						|
```bash
 | 
						|
ngrok http 3000
 | 
						|
```
 | 
						|
 | 
						|
Go to Facebook developers page and navigate into your app settings. In the app settings, add `localhost` as your app domain.
 | 
						|
In the Messenger settings page, configure the callback url with the following value.
 | 
						|
 | 
						|
```bash
 | 
						|
{your_ngrok_url}/bot
 | 
						|
```
 | 
						|
 | 
						|
Update verify token in your Chatwoot environment variables.
 | 
						|
 | 
						|
You will also have to add a Facebook page to your `Access Tokens` section in your Messenger settings page.
 | 
						|
Restart the Chatwoot local server. Your Chatwoot setup will be ready to receive Facebook messages.
 | 
						|
 | 
						|
### Test your local Setup
 | 
						|
 | 
						|
1. After finishing the set up above, [create a Facebook inbox](/docs/channels/facebook) after logging in to your Chatwoot Installation.
 | 
						|
2. Send a message to your page from Facebook.
 | 
						|
3. Wait and confirm incoming requests to `/bot` endpoint in your ngrok screen.
 |