Files
chatwoot/app/mailboxes/application_mailbox.rb
Sojan Jose bc42aec68e chore: upgrade ruby version to 3.4.4 (#11524)
- Chore upgrade ruby version to 3.4.4 before we migrate to rails 7.2
over #11037
2025-05-21 19:40:07 +05:30

58 lines
2.1 KiB
Ruby

class ApplicationMailbox < ActionMailbox::Base
include MailboxHelper
# Last part is the regex for the UUID
# Eg: email should be something like : reply+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com
REPLY_EMAIL_UUID_PATTERN = /^reply\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i
CONVERSATION_MESSAGE_ID_PATTERN = %r{conversation/([a-zA-Z0-9-]*?)/messages/(\d+?)@(\w+\.\w+)}
# routes as a reply to existing conversations
routing(
->(inbound_mail) { valid_to_address?(inbound_mail) && (reply_uuid_mail?(inbound_mail) || in_reply_to_mail?(inbound_mail)) } => :reply
)
# routes as a new conversation in email channel
routing(
->(inbound_mail) { valid_to_address?(inbound_mail) && EmailChannelFinder.new(inbound_mail.mail).perform.present? } => :support
)
# catchall
routing(all: :default)
class << self
# checks if follow this pattern then send it to reply_mailbox
# <account/#{@account.id}/conversation/#{@conversation.uuid}@#{@account.inbound_email_domain}>
def in_reply_to_mail?(inbound_mail)
in_reply_to = inbound_mail.mail.in_reply_to
in_reply_to.present? && (
in_reply_to_matches?(in_reply_to) || Message.exists?(source_id: in_reply_to)
)
end
def in_reply_to_matches?(in_reply_to)
Array.wrap(in_reply_to).any? { it.match?(CONVERSATION_MESSAGE_ID_PATTERN) }
end
# checks if follow this pattern send it to reply_mailbox
# reply+<conversation-uuid>@<mailer-domain.com>
def reply_uuid_mail?(inbound_mail)
inbound_mail.mail.to&.any? do |email|
conversation_uuid = email.split('@')[0]
conversation_uuid.match?(REPLY_EMAIL_UUID_PATTERN)
end
end
# if mail.to returns a string, then it is a malformed `to` header
# valid `to` header will be of type Mail::AddressContainer
# validate if the to address is of type string
def valid_to_address?(inbound_mail)
to_address_class = inbound_mail.mail.to&.class
return true if to_address_class == Mail::AddressContainer
Rails.logger.error "Email to address header is malformed `#{inbound_mail.mail.to}`"
false
end
end
end