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3dae3ff3ad
- Add an endpoint for updating conversation attributes (priority / sla_policy_id ) - Swagger spec - minor chores around the conversation API/spec Fixes: https://linear.app/chatwoot/issue/CW-2100/feat-backend-api-to-update-the-sla-of-a-conversation
37 lines
1.0 KiB
Ruby
37 lines
1.0 KiB
Ruby
# == Schema Information
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#
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# Table name: sla_policies
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#
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# id :bigint not null, primary key
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# description :string
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# first_response_time_threshold :float
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# name :string not null
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# next_response_time_threshold :float
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# only_during_business_hours :boolean default(FALSE)
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# resolution_time_threshold :float
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :bigint not null
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#
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# Indexes
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#
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# index_sla_policies_on_account_id (account_id)
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#
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class SlaPolicy < ApplicationRecord
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belongs_to :account
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validates :name, presence: true
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has_many :conversations, dependent: :nullify
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has_many :applied_slas, dependent: :destroy
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def push_event_data
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{
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id: id,
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name: name,
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frt: first_response_time_threshold,
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nrt: next_response_time_threshold,
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rt: resolution_time_threshold
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}
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end
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end
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