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* user guide * user guide additions * light mode images added * minor edits * Delete packages/twenty-server/.local-storage/attachment/bd373039-67f7-4da3-ac86-3710d0b8c70d.svg * Optimize image size --------- Co-authored-by: Félix Malfait <felix@twenty.com> Co-authored-by: Félix Malfait <felix.malfait@gmail.com>
23 lines
1004 B
Plaintext
23 lines
1004 B
Plaintext
---
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title: Glossary
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sidebar_position: 3
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sidebar_custom_props:
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icon: TbVocabulary
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---
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### Company & People
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The CRM has two fundamental types of records:
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- A `Company` represents a business or organization.
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- `People` represent your company's current and prospective customers or clients.
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### Pipelines
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A `Pipeline` is a way to track a business process. Pipelines are present within a *module* and have *stages*:
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- A **module** contains the logic for a certain business process (for example: sales, recruiting).
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- **Stages** map the steps in your process (for example: new, ongoing, won, lost).
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### Views
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With views, you can customize how your records are displayed. You can have different filters and sort settings for each view.
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### Workspace
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A `Workspace` typically represents a company using Twenty. It holds all the records and data that you and your team members add to Twenty.
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It has a single domain name, which is typically the domain name your company uses for employee email addresses. |