Vishnu Narayanan
9527ff6269
feat: Add support for labels in automations ( #11658 )
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- Add support for using labels as an action event for automation
- Fix duplicated conversation_updated event dispatch for labels
Fixes https://github.com/chatwoot/chatwoot/issues/8539 and multiple
issues around duplication related to label change events.
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-09-18 14:17:54 +05:30
Sojan Jose
45d4d3660c
feat: Add private note action to automations ( #11926 )
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## Summary
- allow AutomationRule to accept `add_private_note` action
- support `add_private_note` in automation action service
- expose private note action in frontend constants and i18n
- test new automation rule action
## Testing
- `pnpm eslint
app/javascript/dashboard/routes/dashboard/settings/automation/constants.js`
- `bundle exec rubocop app/services/automation_rules/action_service.rb
app/models/automation_rule.rb
spec/services/automation_rules/action_service_spec.rb`
- `bundle exec rspec
spec/services/automation_rules/action_service_spec.rb`
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https://chatgpt.com/codex/tasks/task_e_6870c5f7b8b88326a9bd60b2ba710ccd
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-07-16 09:57:35 +05:30
Pranav
ef591f848a
chore: Add open conversation option ( #11828 )
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Added conversation_status, assignee_id, team_id, and priority to the
message_created event to allow users to build automations based on
conversation details. Also introduced a new open_conversation action.
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-07-02 10:01:50 +05:30
Shivam Mishra
b34dac7bbe
feat: validate query conditions ( #10595 )
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Query conditions can take in arbitrary values, this can cause SQL
errors. This PR fixes it
2024-12-17 17:16:37 +05:30
Shivam Mishra
9a1c54a82d
feat: disable automation rules if condition fails multiple times ( #9017 )
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* feat: add email for disabling automation rule
* feat: disable automation rules and notify admin
* feat: reset error count after update
* feat: trigger invalid_condition_error if rule is invalid
* feat: setup error trackable concern
* refactor: use ErrorTrackable in Reauthorizable
* fix: optional argument
* feat: separate reauthorization_required_key
* test: update case to use ERROR_TRACKABLE_COUNT
* Revert "test: update case to use ERROR_TRACKABLE_COUNT"
This reverts commit f439847147556a02759a7597a7fcf1d66091cafc.
* Revert "feat: separate reauthorization_required_key"
This reverts commit f4514fce217b0a2f2c2bf701a15de0a8b47acbc4.
* Revert "fix: optional argument"
This reverts commit 93b4194ec3f10f67e2402388c966c071c4d3b4fd.
* Revert "refactor: use ErrorTrackable in Reauthorizable"
This reverts commit 513c2a522bc782e73ea4b0f5ae34ce01e70e042c.
* Revert "feat: setup error trackable concern"
This reverts commit 278683060cf422f60af5d5c77100aa5272141141.
* feat: use reauthorizable for automation rule
* feat: remove redis key
* test: fix method names
* chore: refactor
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Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com >
Co-authored-by: Sojan <sojan@pepalo.com >
2024-03-28 13:14:16 +05:30
Vishnu Narayanan
b8047f0912
feat: sla-2 add automation backend support for SLA ( #8775 )
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* feat: add automation support for SLA
* feat: add sla action in automtion UI
* chore: revert frontend changes
* chore: refactor to ee namespace
* chore: refactor automation rule to ee namespace
* feat: create applied_sla table entry
* chore: add applied_sla spec
* chore: rubocop fixes
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Co-authored-by: Sojan <sojan@pepalo.com >
2024-02-01 15:42:12 +05:30
Shivam Mishra
cd217a3f86
feat: allow automation rules to remove labels ( #8346 )
2023-11-13 13:10:55 +05:30
Vishnu Narayanan
123fc73394
feat: add audit trail for sign_in and sign_out ( #7158 )
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* feat: add audit_trail for sign_in event
* chore: ignore unrelated User model columns for auditing
* chore: fix prepend call for webhook/automation rule
* chore: add spec for sign_in event
* chore: refactor sign_in auditlog method to enterprise namespace
* feat: add sign_out audit trail
* feat: review comments
2023-05-25 14:27:30 +05:30
Muhsin Keloth
ac6de50b4d
feat: Add a condition for filters based on the priority of automation ( #6939 )
2023-04-20 18:10:05 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority ( #6925 )
2023-04-20 11:31:33 +05:30
Tejaswini Chile
6a0ca35de4
Feat: detect language of the message content ( #6660 )
2023-04-04 08:57:27 +05:30
Tejaswini Chile
d1ac33e98c
feat: Phone number based automation conditions ( #6783 )
2023-04-02 10:54:51 +05:30
Vishnu Narayanan
d870b0815a
feat: Audit log APIs ( #6434 )
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- Adds the appropriate APIs for Audit Logs.
ref: #6015
2023-03-01 20:02:58 +05:30
Tejaswini Chile
ce807d3251
fix: Condition based backend validation ( #6554 )
2023-02-27 20:22:07 +05:30
Tejaswini Chile
5541d9e00b
Fix: automation email improvement ( #6061 )
2022-12-19 13:21:33 +05:30
Tejaswini Chile
826a735cdb
fix: Assign agent action changes ( #5827 )
2022-11-15 13:15:27 +05:30
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation ( #5066 )
2022-07-26 12:41:22 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule ( #4480 )
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Co-authored-by: fayazara <fayazara@gmail.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event ( #4518 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-04-21 20:52:23 +05:30
Fayaz Ahmed
337a74a10c
feat: Add send message, fix issues with message conditions ( #4423 )
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Co-authored-by: Tejaswini <tejaswini@chatwoot.com >
2022-04-14 13:36:55 +05:30
Tejaswini Chile
2595e774e5
fix: Update validations in automation edit actions ( #4370 )
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Co-authored-by: fayazara <fayazara@gmail.com >
2022-04-05 15:22:56 +05:30
Tejaswini Chile
15fd37b124
Feat: attachments automation ( #4266 )
2022-03-30 08:08:58 +05:30
Tejaswini Chile
e06a6a7c55
Automation enhancement ( #4087 )
2022-03-21 13:12:27 +05:30
Tejaswini Chile
7df68c6388
Feat: Automations Actions ( #3564 )
2022-01-13 11:21:06 +05:30
Tejaswini Chile
a0884310f4
feat: Save automation rules ( #3359 )
2022-01-10 12:41:59 +05:30
