Commit Graph

80 Commits

Author SHA1 Message Date
Sojan Jose
98f4a6f797 chore: Ensure admin notification mailer specs are order agnostic (#12472)
## Summary
- update the admin notification base mailer spec to ignore ordering when
verifying administrator email addresses
- extend the channel and integrations admin notification mailer specs to
cover multiple administrators without relying on recipient order

------
https://chatgpt.com/codex/tasks/task_e_68cc7457cf788326a765f116ceab1732

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-09-19 16:37:57 +05:30
Pranav
e863a52262 chore: Update account deletion email copy (#12317)
Update the email copies for account deletion emails 

## Manual Deletion 

<img width="1378" height="678" alt="Screenshot 2025-08-29 at 2 41 40 PM"
src="https://github.com/user-attachments/assets/63d7ad97-ad51-4a8b-9ef3-d427fa467f8a"
/>

## Inactive Deletion

<img width="2946" height="1808" alt="image"
src="https://github.com/user-attachments/assets/bb50d08c-8701-4f93-af29-0b1d948a4009"
/>

---------

Co-authored-by: Cursor Agent <cursoragent@cursor.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-08-31 16:01:41 +02:00
Sivin Varghese
d9900e50a0 feat(cloud): Add support for viewing status of SSL in custom domains (#12011)
# Pull Request Template

## Description

Fixes
[CW-4620](https://linear.app/chatwoot/issue/CW-4620/rethinking-custom-domains-in-chatwoot)

<img width="642" height="187" alt="Screenshot 2025-07-29 at 8 17 44 PM"
src="https://github.com/user-attachments/assets/ad2f5dac-4b27-4dce-93ca-6cbba74443fb"
/>


## Type of change

- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-07-30 10:52:47 -07:00
Shivam Mishra
6475a6a593 feat: add references header to reply emails (#11719)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
2025-07-29 15:54:14 +05:30
Muhsin Keloth
97efd36bc5 fix: Add missing CSAT URL in email reply templates (#11808)
As part of PR [#11622](https://github.com/chatwoot/chatwoot/pull/11622),
we intentionally hide CSAT survey URLs from agents in the dashboard to
avoid exposing those links internally. However, email replies being
external communications to contacts should still include the survey
URLs.

We missed handling that specific case for email channels. All other
external channels like WhatsApp, Instagram, Telegram, etc., were already
working correctly and continue to include the survey URLs as intended.

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-06-26 01:19:58 +05:30
Shivam Mishra
25f947223d feat: sanitize inbox name (#11597)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-06-09 14:46:12 +05:30
Vishnu Narayanan
d40a59f7fa feat: automate account deletion (#11406)
- Automate the deletion of accounts that have requested deletion via
account settings.
- Add a Sidekiq job that runs daily to find accounts that have requested
deletion and have passed the 7-day window.
- This job deletes the account and then soft-deletes users if they do
not belong to any other account.
- This job also sends an email to the Chatwoot instance admin for
compliance purposes.
- The Chatwoot instance admin's email is configurable via the
`CHATWOOT_INSTANCE_ADMIN_EMAIL` global config.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2025-05-23 12:58:13 +05:30
Sojan Jose
3da26ee025 feat: Move email attachments from links to file attachments (#11304)
Add ability to send files as attachments instead of links
Fixes: https://github.com/chatwoot/chatwoot/issues/1074


## Changes 
- `emaily_reply` : We will attach the small attachments as attachments
and large ones as links
- `reply_with_summary`, `conversation_transcript`,
`reply_with_out_summary` : We will change the attachment format to the
following instead of the previous `View the attachment here`

```
Attachments:
file_name
file_name2
```


---------

ref: https://github.com/chatwoot/chatwoot/pull/10318/files -> for fixing
: https://github.com/chatwoot/chatwoot/pull/9655#issuecomment-2183962550

---------

Co-authored-by: Marco Marinho <marcomarinho12@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-04-15 23:43:12 -07:00
Muhsin Keloth
246deab684 feat: Instagram reauthorization (#11221)
This PR is part of https://github.com/chatwoot/chatwoot/pull/11054 to
make the review cycle easier.
2025-04-03 14:30:48 +05:30
Pranjal Kushwaha
0dc2af3c78 feat: Ability to delete account for administrators (#1874)
## Description

Add account delete option in the user account settings.

Fixes #1555 

## Type of change

- [ ] New feature (non-breaking change which adds functionality)


![image](https://user-images.githubusercontent.com/40784971/110349673-edcc5200-8058-11eb-8ded-a31d15aa0759.png)

![image](https://user-images.githubusercontent.com/40784971/110349778-0c324d80-8059-11eb-9291-abfbffedde5e.png)


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my own code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Sojan Jose <sojan.official@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2025-04-03 10:41:39 +05:30
Shivam Mishra
650fee58a6 feat: add Google Email fetch and OAuth token refresh service (#9603)
This PR adds the following changes

1. Add `Imap::GoogleFetchEmailService` and
`Google::RefreshOauthTokenService`. The
`Google::RefreshOauthTokenService` uses
`OmniAuth::Strategies::GoogleOauth2` which is already added as a packge
2. Update `Inboxes::FetchImapEmailsJob` to handle Google inboxes
3. Add SMTP settings for Google in `ConversationReplyMailerHelper` to
allow sending emails


## Preview

#### Incoming emails

![CleanShot 2024-06-06 at 17 17
22@2x](https://github.com/chatwoot/chatwoot/assets/18097732/9d7d70d1-68e3-4c16-b1ca-e5a2e6f890e8)

#### Outgoing email

![CleanShot 2024-06-06 at 17 18
05@2x](https://github.com/chatwoot/chatwoot/assets/18097732/1b4abf0e-e311-493e-bdc8-386886afbb25)

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2024-06-11 14:22:03 +05:30
Liam
5d9fb55370 feat: Export contact improvements (#8895)
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2024-02-20 17:11:03 +05:30
Sojan Jose
7776b74126 chore: Apply fixes for items in rubocop_todo [CW-1806] (#8864)
This PR addresses several items listed in our rubocop_todo by implementing the necessary corrections and enhancements. As a result, we are now able to remove the rubocop_todo file entirely, streamlining our codebase and ensuring adherence to our coding standards.

fixes: https://linear.app/chatwoot/issue/CW-1806/chore-rubocop-audit
2024-02-07 13:36:04 +04:00
Muhsin Keloth
bf49a17efa feat: Handle notification.deleted action cable event (#8501) 2023-12-06 16:49:00 +05:30
Muhsin Keloth
6b0d1d77d3 fix: Email notifications (#8502) 2023-12-06 15:50:23 +05:30
Pranav Raj S
653e0335c0 fix: Handle PermissionDeniedError for Dialogflow processor (#8252) 2023-10-30 13:24:03 -07:00
Sojan Jose
acb7debd3f chore: Contact import improvements (#7787)
- Ensure existing contact information is updated on data import
- Refactor the existing job to make it more readable
- Fixes issues with import files in the wrong encoding
fixes: #7307
2023-08-23 23:24:47 -07:00
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
69b9123963 fix: Use available_name only (#7312)
We have display_name and the actual name for an agent. display_name is used in all public facing parts. The https://github.com/chatwoot/chatwoot/pull/7232/files PR missed this and used actual name instead.

This PR fixes it.
2023-06-15 17:52:53 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Tejaswini Chile
2b7989f52b fix: reply mailer with sender name (#7232) 2023-06-08 17:07:08 +05:30
Nithin David Thomas
2764338453 fix: Fixes wrong copy being sent to users via email invite [cw-1290] (#7159)
* fix: Fixes invite email copy

* fix: Fixes wrong copy being sent to users via email invite
2023-05-23 09:37:40 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Nithin David Thomas
7dd1562b40 fix: Welcome email copy changes and canned response API error handling [cw-1290] (#7054)
Fixes: https://linear.app/chatwoot/issue/CW-1290/minor-ui-issues
2023-05-15 16:17:55 +05:30
Sojan
65bad90b69 Revert "fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905)"
This reverts commit 07aaa046c1.
2023-05-10 16:43:18 +05:30
Nithin David Thomas
07aaa046c1 fix: Welcome email copy changes and canned response API error handling [cw-1290] (#6905)
* fix: Welcome email copy changes and canned response API error handling

* Review fixes

* Uses mixin for alerts in canned page

* Typo fixes

* Copy changes

* Fixes broken tests

* Fixes review comments

* Fixes typo errors with mail template

* Removes unwanted case

* Fixes repetitive texts

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-05-10 15:55:48 +05:30
Tejaswini Chile
2b736f4698 fix: Update from_email in the name to fix the syntax error (#6900) 2023-04-13 10:42:38 -07:00
Tejaswini Chile
61d0a63bf7 Fix: product#804: email sender improvement (#6579) 2023-03-02 10:57:14 +05:30
Tejaswini Chile
26e760a281 Add sender_name in the SMTP reply mails (#6528) 2023-02-24 13:20:56 +05:30
Pranav Raj S
7044eda281 chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
2023-02-15 16:33:31 -08:00
Tejaswini Chile
00cbdaa8ca Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
OMAR.A
a82b9991b3 fix: Update the link used for email address change in the confirmation mail (#5937) 2022-12-05 16:17:27 -08:00
Sojan Jose
8ea0660862 chore: Add reauthorization prompt for Whatsapp Channel (#5929)
- Add reauthorization prompt for Whatsapp Channel

fixes: #5782
2022-11-24 14:50:32 +03:00
Jordan Brough
59b31615ed chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Tejaswini Chile
ea918d9c5a fix: send confirmation email on re-adding agent (#5279)
Send confirmation email after re-adding the agent.

Fixes: #4951
2022-08-18 13:12:43 +05:30
Tejaswini Chile
ffec427513 fix: mention notification mail for empty contact name (#5091) 2022-07-22 15:37:24 +05:30
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Aswin Dev P.S
31cdc63e18 fix: Remove IMAP and SMTP email validation (#4435)
* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S
5ee209c079 chore: Fix user email re-confirmation flow (#3581)
Users can change their email from profile settings. They will be logged out immediately. Users can log in again with the updated email without verifying the same. This is a security problem.

So this change enforce the user to reconfirm the email after changing it. Users can log in with the updated email only after the confirmation.

Fixes: https://huntr.dev/bounties/7afd04b4-232e-4907-8a3c-acf8bd4b5b22/
2021-12-16 19:32:49 +05:30
Sojan Jose
1db82f235d Chore: Improve confirmation flow for agents (#3519)
- Agents are redirected to the password reset page which confirms the agent as well as sets a new password.
2021-12-09 11:11:46 +05:30
Aswin Dev P.S
24e6a92297 feat: IMAP Email Channel (#3298)
This change allows the user to configure both IMAP and SMTP for an email inbox. IMAP enables the user to see emails in Chatwoot. And user can use SMTP to reply to an email conversation.

Users can use the default settings to send and receive emails for email inboxes if both IMAP and SMTP are disabled.

Fixes #2520
2021-11-19 11:52:27 +05:30
Sojan Jose
a4c87f2052 chore: Handle attachments in Whatsapp Channel (#3299)
send and receive attachments in 360Dialog WhatsApp channels
2021-11-11 13:03:48 +05:30
Aswin Dev P.S
46867e89cb feat: Ability to specify a subject line for outbound emails (#3168) 2021-10-27 13:09:29 +05:30
Pranav Raj S
99abbb8158 feat: Display sent status of emails in email channel (#3125) 2021-10-14 12:55:46 +05:30
Nithin David Thomas
68e697c379 feat: Support cc and bcc in email replies (#3098)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-11 13:00:48 +05:30
Tejaswini Chile
eb80324eaa feat: Add message content to mention email template (#2838) 2021-08-18 15:28:45 +05:30
Sojan Jose
e46aa1aa64 chore: Mark Facebook accounts for reconnection (#2405)
fixes: #2037
2021-08-01 18:15:39 +05:30
Sojan Jose
1bf7227843 chore: Fix emails being sent with the wrong translations (#2236)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-06-08 22:45:01 +05:30
Sojan Jose
c8b81b066b chore: Add timeouts to requests (#2024) 2021-03-31 16:39:57 +05:30
Sojan Jose
dbf515ab5a chore: Make SMTP environment variables configurable (#1868)
fixes: #1647
2021-03-12 15:37:06 +05:30