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344 Commits

Author SHA1 Message Date
Muhsin Keloth
980013abae feat: Add delivery reports for live chat (#8092) 2023-10-12 20:48:20 +05:30
Vishnu Narayanan
ae52ca87aa fix: Handle empty status in conversation controller (#8091) 
Fixes CW-2644
 2023-10-12 17:11:04 +05:30
Pranav Raj S
12a64f1b10 chore: Add an API to find the contacts using contact inbox sourceId (#8012) 
Fixes: https://linear.app/chatwoot/issue/CW-2578/search-by-facebook-id
 2023-09-28 15:26:28 -07:00
Liam
bdeb2f9812 feat: Searching contacts by company name (#7867) 
Implement the functionality of being able to search the contacts page by company name.
Fixes: #7818

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-09-21 00:53:12 -07:00
Shivam Mishra
53d530b815 feat: Add upload under account scope (#7914) 2023-09-19 09:51:54 +05:30
Vishnu Narayanan
7b6a56714f fix: double rendor error on message create api for suspended accounts (#7917) 2023-09-14 20:06:48 +05:30
Vishnu Narayanan
5e6e234afe feat (perf): Remove conversation count in contacts list view (#7915) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-09-14 08:49:37 +05:30
Shivam Mishra
9ebabb9832 feat: common attachment endpoint follow-up changes (#7826) 2023-09-01 15:18:48 +07:00
Shivam Mishra
deec1d213b feat: add a common upload endpoint (#7806) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-08-31 10:36:02 +07:00
Sojan Jose
6ab964b161 chore: fix flaky spec (#7686) 
- fix flaky reporting specs
- fix flaky export spec
 2023-08-25 00:11:41 -07:00
Sojan Jose
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667) 
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-08-15 15:09:10 -07:00
Pranav Raj S
022f4f899f Revert "feat: Support Azure single-tenant application using the Graph… (#7436) 2023-06-29 16:50:18 -07:00
Tejaswini Chile
d05c953eef feat: Support Azure single-tenant application using the Graph API (#6728) (#6878) 2023-06-28 08:13:08 +05:30
Vishnu Narayanan
f963e00731 fix: capture user and ip details on Inbox delete (#7395) 
Fixes: https://linear.app/chatwoot/issue/CW-1772/ip-address-and-user-details-are-missing-in-some-of-the-logs

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-27 19:49:24 +05:30
Luis
533f9f7fe4 fix: Email collect overriding existing contact name (#7355) 
Currently, if Enable email collect box is enabled, and the user starting the chat already has an account with the same email, it will override the current account with {name} from the email name@email.com , this fixes it.

Co-authored-by: Sojan <sojan@pepalo.com>
 2023-06-22 19:09:12 +05:30
Tejaswini Chile
9d0de04f7c fix: set custom filter count in redis (#7164) 2023-06-19 16:10:03 +05:30
Muhsin Keloth
6eb4fa41ff feat: Add sender details and message create date in the attachment API (#7308) 2023-06-14 17:29:13 +05:30
Shivam Mishra
a86e236d19 feat: update cache headers for cache_keys (#7283) 
Update the cache headers for cache_keys to max-age=10, private, stale-while-revalidate=300

1. The cache will be fresh for 10 seconds (max-age=10). During this time, the browser will use the cached version without checking with the server.
2. After the initial 10 seconds, the browser can continue to serve the stale cache for up to 5 minutes (stale-while-revalidate=300). During this period, it will also try to revalidate and update the cache in the background.
3. After 310 seconds in total (10 seconds fresh, 300 seconds stale), if the browser has not been able to revalidate the cache, it will attempt to fetch the fresh resource directly from the server for subsequent requests, causing potential latency equivalent to a network request.

This means that the data will be directly revalidated only every 5 mins. Other times, it will stay fresh for 10 seconds and revalidate in the background. In most cases, we won't have to rely on a cache validation check because there is a WebSocket event for revalidation, so we know if something changes.

Right now the stale-while-revalidate is 5 minutes, we can then move it to 15 minutes.

> The stale-while-revalidate header is not supported in Safari, for Safari the cache keys will only stay in memory for 10 seconds before being marked stale
 2023-06-14 13:21:51 +05:30
Tejaswini Chile
23ca6d56f9 feat: Contact Exports (#7258) 2023-06-13 09:18:43 +05:30
Sojan Jose
117d5301b4 chore: API documentation updates for CSAT surveys (#7255) 
- Expose conversation uuid in APIs
- swagger documentation for cast survey update via public/message/update endpoints
- swagger documentation for survey/responses/conversation_uuid endpoint

Fixes: #6328
 2023-06-05 21:14:01 +05:30
Sojan Jose
3a7633b564 feat: API to create HMAC verified conversations (#7209) 
Fixes: #6744
 2023-05-29 21:57:24 +05:30
Tejaswini Chile
d481b9fbcf feat: Limit the number of custom filters per user (#7101) 2023-05-22 18:03:15 +05:30
Sojan Jose
e3f4be97c0 fix: Reauthorize when channel settings updated (#7134) 
Fixes: https://linear.app/chatwoot/issue/CW-1803/bug-inbox-doesnt-update-reauthorisation-required-automattically
 2023-05-19 22:04:34 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122) 
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
 2023-05-19 14:37:10 +05:30
Shivam Mishra
f2f33038f2 fix: Make category non-mandatory (#7117) 
Creating articles in a new help center without categories throws an error. This PR fixes that.
 2023-05-18 18:42:28 +05:30
Muhsin Keloth
2c3160cfee feat: API to list all attachments for a conversation (#7059) 
Fixes: https://linear.app/chatwoot/issue/CW-1678/api-to-list-all-attachments-for-a-conversation
 2023-05-12 15:48:06 +05:30
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Sojan Jose
cf91e9eb58 chore: Use find_each instead of .all.each (#6975) 
- Enable the rubocop Rails/FindEach
- Replace the .all.each with .find_each

This should let us avoid potential memory usage.
Motivation from the speedshop newsletter by Nate Berkopec

ref: https://www.rubyinrails.com/2017/11/16/use-find-each-instead-of-all-each-in-rails/
ref: https://linear.app/chatwoot/issue/CW-1480/chore-run-all-sidekiq-jobs-async
 2023-04-25 09:32:35 +05:30
Muhsin Keloth
92fa9c4fdc feat: Ability to improve drafts in the editor using GPT integration (#6957) 
ref: https://github.com/chatwoot/chatwoot/issues/6436
fixes: https://linear.app/chatwoot/issue/CW-1552/ability-to-rephrase-text-in-the-editor-using-gpt-integration

---------

Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-24 23:52:23 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
a34729c153 feat: add activity message for priority change (#6933) 
* feat: add priority const

* feat: add toggle priority method

* feat: update controller route and specs

* refactor: status change method

* refactor: abstract label change and mute activity

* feat: add priority change_activity

* fix: interpolation for previous_changes

* refactor: reduce cognitive complexity of priority_change_activity

* refactor: move priority activity message handler to a separate module

* refactor: move typing logic to a service

* refactor: tests to reduce complexity

* fix: typo

* fix: constants

* fix: priority conditions

* fix: add a response

* fix: argument destructuring in I18n.t

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-20 16:41:53 +05:30
Shivam Mishra
6b2736aa63 fix: inconsistency in report and summary for metric counts (#6817) 
* feat: include timezone offset in summary calculation

* fix: exlcude end in date range

* test: explicit end of day

* fix: test for report builder

* fix: reports.spec.js

---------

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2023-04-20 12:55:04 +05:30
Tejaswini Chile
e69e0bc984 Add status reopen activity message for api channel (#6839) 2023-04-10 19:12:20 +05:30
Shivam Mishra
a040aee96b feat: allow adding custom attributes to conversations from the SDK (#6782) 
* feat: add conversation attributes method to sdk and widget app

* feat: add endpoints to update custom attributes

* refactor: update SDK api

* feat: add api and actions for conversation updates

* fix: error message

* test: custom attributes on conversations controller

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-04-04 08:57:55 +05:30
Shivam Mishra
00ee0478eb feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710) 
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
 2023-03-27 12:16:25 +05:30
Tejaswini Chile
9c040af028 [CW-1348] fix: Update email regex validation for contact_inbox (#6705) 2023-03-21 10:51:12 +05:30
Shivam Mishra
e5134c9ef5 [CW-53] feat: allow downloading heatmap report (#6683) 
* feat: add control header slot

* feat: add download API call

* feat: add conversation traffic template

* feat: allow downloading heatmap content

* feat: wire up download

* fix: grid layout for mobile

* chore: revert formatting

* revert: en.yml file

* feat: add conversation traffic text

* feat: disable rule for map block

* test: conversation traffic

* fix: timezone offset

* feat: download report in UTC

* feat: add UTC warning

* chore: revert formatting

* feat: add traffic text

* chore: fix whitespace change
 2023-03-20 15:46:29 +05:30
Tejaswini Chile
4f936aada5 [CW-1342]: Inbox deletion in background job (#6708) 2023-03-20 13:46:07 +05:30
Tarang
0c9f129c74 Fix issues with Microsoft Provider (#6702) 2023-03-20 12:27:43 +05:30
Tejaswini Chile
cf487c76a0 fix: delete user record if belongs to no account (#6664) 2023-03-15 21:49:49 +05:30
Sojan Jose
da76537011 chore: Search optimisations (#6644) 
- Strip search term before searching
- order messages by created_at desc
- order contacts by last_activity_at desc
- order conversations by created_at desc
- Search only resolved contacts
- Optimize resolved contacts query

ref: #6583
 2023-03-13 19:10:31 +05:30
Tejaswini Chile
8f4d4798c2 feat: Backend changes for article and categories ordering (#6655) 2023-03-13 17:39:07 +05:30
Pranav Raj S
9e8eb293e9 fix: Allow integration apps to be listed by an agent (#6587) 
* fix: Allow integration apps to be listed by an agent

* Fix rubocop
 2023-03-02 13:02:21 +05:30
Sojan Jose
d4e7eaecce feat: New APIs for search (#6564) 
- Adding new API endpoints for search
- Migrations to add appropriate indexes
 2023-02-28 22:00:36 +05:30
Pranav Raj S
c998c84bc0 fix: Name missing when email is collected via email hook (#6530) 
- The name is not updated when the email is updated via the email collect message. This PR fixes that.
 2023-02-24 15:24:53 +05:30
Vishnu Narayanan
930863b25b fix: sentry CHATWOOT-37A ActiveRecord::RecordNotUnique (#6496) 
* fix: sentry CHATWOOT-37A #6457

* chore: add spec
---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-02-21 09:34:51 +05:30
Pranav Raj S
7044eda281 chore: Add controllers for conversation participants (#6462) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
 2023-02-15 16:33:31 -08:00
Shubham Kumar
29025759d6 feat: Add webhook events for contact created, updated (#6415) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-13 13:28:27 -08:00
Tejaswini Chile
c5b245977a Added one more endpoint to attach tempfile and get logo (#6407) 2023-02-09 14:05:45 +05:30
Shivam Mishra
f8aa544aae fix: order for canned response (#6400) 
* feat: order canned response

Order canned responses by short_code match first and then with content

* Added specs

---------

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-02-06 12:53:48 -08:00