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1998 Commits

Author SHA1 Message Date
Muhsin Keloth
727fa67735 feat: SLA reports store (#9185) 
- Added sla reports actions, getters and mutations.
 2024-04-03 12:53:31 +05:30
Muhsin Keloth
fc25f43448 feat: Add SLA reports overview component (#9167) 2024-04-02 15:08:19 -07:00
Vishnu Narayanan
16282f6a66 feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Sivin Varghese
3e07320d22 feat: SLA threshold card component (#9163) 
- Component to display SLA timer in the conversation card and header
 2024-03-27 13:19:51 +05:30
Sivin Varghese
6d4551bca2 feat: Update the design for SLA policy management pages (#9136) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-22 14:39:09 -07:00
Shivam Mishra
e94b276f64 feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Sivin Varghese
c51492c674 feat: SLA List Item component (#9135) 
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 19:30:11 +05:30
Sivin Varghese
44956176a1 feat: Add SLA header component (#9129) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-20 21:04:44 -07:00
Sojan Jose
1303469087 feat: Ability filter blocked contacts (#9048) 
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
 2024-03-20 18:11:50 +05:30
Muhsin Keloth
b5c6d90abd chore: Fix CSATMetrics component snap shot spec (#9122) 
chore: Fix snapshot specs
 2024-03-18 17:02:23 +05:30
Vishnu Narayanan
29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108) 
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
 2024-03-15 12:21:32 +05:30
Sivin Varghese
58ee2e125a fix: Update the error response during changing the password from profile settings (#9114) 2024-03-14 23:07:19 -07:00
Sojan Jose
89d0b2cb6e feat: Add the bot performance reports UI (#9036) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-14 23:04:14 -07:00
Sivin Varghese
476077ab84 fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-14 22:53:43 -07:00
Sivin Varghese
29171565ed feat: Add image preview for inline images in vue-letter (#9099) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:46:35 -07:00
Matheus Rodrigues
55fcbe2dde feat: Add the ability to zoom on chat images (#9093) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:04:42 -07:00
Vishnu Narayanan
561fafa198 feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin Varghese
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Chatwoot Bot
56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Pranav
b4d37fa16b fix: Update help center styles, fix routing issues (#9061) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-04 09:57:14 -08:00
Sivin Varghese
a9d42e8c7e fix: Update the broken styles in help center insert modal (#9062) 2024-03-04 08:28:47 -08:00
Sojan Jose
881d4bf644 feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sivin Varghese
9581264286 fix: Broken styles (#9046) 2024-03-01 13:06:33 +05:30
Shivam Mishra
7c5c88b17a fix: Update border radius for login/unauthenticated pages (#9042) 2024-02-29 10:34:13 -08:00
Sivin Varghese
351cc940ce fix: Fix the button variant success color in dark mode (#9043) 2024-02-29 10:33:31 -08:00
Sivin Varghese
9c2147aced fix: UI breakages (#9040) 
- Fixes overflow of contact details in the contact side panel.
- Fixes line height issue in article header.
- Fixes overflow of category names in the article list.
- Fixes typing indicator alignment issues
 2024-02-29 15:10:29 +05:30
Sojan Jose
cb8f6f1a39 fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
Sivin Varghese
a92639e391 fix: Filter dropdown alignment issue in reports page (#9035) 
* fix: Filter dropdown alignment issue in reports page

* fix: add hide class

* chore: Clean up

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 20:26:23 +05:30
Sivin Varghese
dafedddc1a feat: Remove Foundation in favor of Tailwind (#8984) 
* feat: Remove foundation

* chore: Minor fix

* Minor fix

* Update _forms.scss

* chore: More changes

* chore: Minor fix

* chore: Clean up

* fix: font-weight

* chore: More changes

* chore: Setting page

* chore: Editor fix

* chore: Reports page

* chore: More changes

* chore: Minor changes

* chore: More fixes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Minor fix

* chore: More changes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Clean up

* chore: Minor fix

* chore: Clean ups

* chore: Rename basic file

* chore: Remove unused files

* chore: Fix expanded input

* Fix campaign rendering

* chore: Clean up

* chore: More changes

* chore: Remove unused files

* fix: Overflow issue

* chore: Minor fix

* chore: Clean up

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* fix: autoprefixer start/end value has mixed support

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* chore: Minor fix

* Add responsive design to label settings

* fix inbox view

* chore: Minor fix

* w-60% to w-2/3

* chore: Fix team

* chore: Fix button

* w-[34%] to w-1/3

* chore: Fix border

* Add support mobile views in team page

* chore: fix snackbar

* chore: clean up

* chore: Clean up

* fix: loading state alignment

* fix: alert styles

* chore: Minor fix

* fix: spacing for agent bot row

* fix: layout

* fix: layout for SLA

* fix: checkbox

* fix: SLA checkbox spacing

* Update inbox settings pages

* fix macros listing page layout

* fix canned responses

* chore: Fix bot page

* chore: fix automation page

* chore: fix agents page

* chore: fix canned response editor

* chore: Fix settings table

* chore: fix settings layout

* chore: Minor fix

* fix: canned response table layou

* fix: layout for table header for webhooks

* fix: webhook row layout

* fix: dashboard app modal layout

* fix: add title to canned response truncated shortcode

* fix: dashboard apps row layuot

* fix: layouts hooks

* fix: body color

* fix: delete action color in portal locales

* fix: text color for campagin title

* fix: success button color

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 13:56:28 +05:30
Vishnu Narayanan
9f905ce2e6 feat: Update the input for the SLA threshold selection (#8974) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 23:00:24 -08:00
Pranav
dca14ef82d fix: Downgrade rack-cors to 2.0.0 to fix CVE-2024-27456 (#9032) 2024-02-27 20:20:59 -08:00
Sojan Jose
ac249c75c4 chore: Update the metric card component to support generic cases (#9030) 
Rename the CSAT metric card to a generic name, updated the implementation to use composition API and removed all the custom CSS in the component to conform with TailwindCSS styles
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 17:51:06 -08:00
Nithin David Thomas
b7a83dcbcd feat: Add a placeholder for image attachments in conversations view (#8969) 
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-27 14:46:16 -08:00
Sojan Jose
773be6f8ec feat: Interface to validate response_source (#8894) 
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-26 20:20:12 +05:30
Chatwoot Bot
a5e9cd94e1 chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
Vishnu Narayanan
27ac262a26 feat(ee): Add support for SLA in automation rules (#8910) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-21 14:45:43 -08:00
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Vishnu Narayanan
cc47ccaa2c feat(ee): Add SLA management UI (#8777) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 23:03:22 -08:00
Nithin David Thomas
9911c5dc12 chore: Hide banners on onboarding view (#8934) 
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-20 16:12:51 -08:00
Liam
5d9fb55370 feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30
Muhsin Keloth
cd06b2b337 fix: Inbox view Read/Snoozed display filters (#8907) 
* fix: Notification filters

* Update notification_finder.rb

* Update notification_finder.rb

* Update notification_finder.rb

* fix: spec

* fix: specs

* Update notification_finder.rb

* fix: add more fixes

* Update notification_finder.rb

* fix: specs

* chore: better comments

* chore: removed filtering

* chore: refactoring

* fix: review fixes

* fix: API call

* chore: Minor fix

* Rename spec

* Fix params getting undefined

* Fix finder

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-17 13:59:25 +05:30
Nithin David Thomas
6eb06377cc feat: Add textarea component to use in forms (#8932) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-16 12:19:08 -08:00
Nithin David Thomas
a902b49bc5 feat: Adds bulk_invite api for onboarding view (#8931) 
- New API for bulk email invite
 2024-02-16 17:01:27 +05:30
Sivin Varghese
597a4164e8 fix: Editor hyperlink popup is hidden under modal (#8950) 2024-02-16 08:19:06 +05:30
Nithin David Thomas
678c00f254 fix: Removes default slot for right of label (#8936) 2024-02-14 10:48:54 -08:00
Nithin David Thomas
7298002da7 fix: Adds forgot password link for login form (#8927) 
- focus ring not appearing issue
- missing forgot password link

Fixes: https://linear.app/chatwoot/issue/CW-3090/fix-fixes-issues-with-login-form
 2024-02-14 16:31:32 +05:30
Shivam Mishra
0158a55845 fix: Update outline color on login page (#8913) 2024-02-12 11:03:09 -08:00
Sai Warang
fc6a22b072 fix:Avoid adding all new conversations when on a custom view (#8905) 2024-02-12 07:10:53 -08:00
Sivin Varghese
57dd979a14 feat: Inbox list filter (#8880) 
* feat: Inbox list filter

* fix: routes after delete/unread

* fix: Specs

* feat: Handle sort in frontend

* chore: Minor fixes

* chore: Minor fix

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-02-08 12:11:01 +05:30