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Commit Graph

2019 Commits

Author SHA1 Message Date
Shivam Mishra
2cde42c7ec feat: add upgrade banner for SLA feature (#9240) 
- Add an upgrade CTA for the SLA feature

-------------------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-04-16 16:59:39 -07:00
Sivin Varghese
5cc41c9ed5 fix: Reports filter style issue (#9241) 2024-04-16 11:12:04 +05:30
Muhsin Keloth
c05a79cf61 fix: Add more filters for SLA download reports (#9231) 
Co-authored-by: iamsivin <iamsivin@gmail.com>
 2024-04-16 09:00:52 +05:30
Chatwoot Bot
f71f43e54a chore: Update translations (#9236) 
- update translations 

------------------
Co-authored-by: Sojan <sojan@pepalo.com>
 2024-04-15 18:49:04 -07:00
Shivam Mishra
bce2a07d03 feat: do not send contact details to the widget (#9223) 
* refactor: use has_email instead of email

* feat: remove usage of details directly in forms

* test: update payload

* test: fix transcript test

* refactor: use computed hasEmail

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 15:30:07 +05:30
Sivin Varghese
dc757598f1 fix: Disable clear filter button in add filter dropdown (#9226) 2024-04-12 13:38:51 +05:30
Sivin Varghese
3b6ae772bf feat: SLA report filter (#9218) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-12 11:03:18 +05:30
Sivin Varghese
0477b8ca14 fix: Widget iFrame is adding a white background (#9221) 2024-04-11 21:34:31 +05:30
Muhsin Keloth
aed156f359 feat: Better SLA missed events popover (#9215) 
* feat: SLA events component

* feat: Add SLA event item component

* Update SLAPopoverCard.vue

* Update SLAPopoverCard.vue

* fix: Translation

* Update SLAEventItem.vue

* feat: complete sticky nrt

* chore: code cleanup

* Update SLACardLabel.vue

* chore: code cleanup

* chore: away click fixes

* feat: use tabular nums

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-10 12:49:38 +05:30
Muhsin Keloth
455a05481c fix: Remove background color from table footer (#9213) 
* fix: remove bg from footer

* Update SLATable.vue

* Update app/javascript/dashboard/routes/dashboard/settings/reports/components/SLA/SLATable.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-04-09 15:29:05 +10:00
Shivam Mishra
626f487232 feat: update create SLA modal design (#9182) 
---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-08 21:02:01 -07:00
Sivin Varghese
8fe3c91813 feat: Custom attribute sidebar list UX improvements (#9070) 
---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-04-08 21:00:49 -07:00
Muhsin Keloth
c4e111b554 feat: Download SLA reports (#9201) 2024-04-08 20:51:34 -07:00
Sivin Varghese
12c5739287 fix: Adds background color for skelton loader in dark mode (#9211) 2024-04-08 20:28:56 -07:00
Muhsin Keloth
78724f7459 feat: Table footer design updates (#9194) 
* feat: table footer component cleanup

* Update TableFooter.vue

* feat: Update design

* chore: remove RTL mixin

* chore: Make component in composable format

* chore: review fixes
 2024-04-09 10:50:41 +10:00
Muhsin Keloth
1038d1500e feat: SLA reports view (#9189) 
* feat: SLA report table


* feat: Add SLA popover card

* feat: Update popover position

* feat: Add loader

* Update SLACardLabel.vue

* feat: Update column order

* chore: fix conditions

* Update SLATable.vue

* chore: enable reports in ui

* chore: Revamp report SLA apis

* chore: revert download method

* chore: improve the code

* Update enterprise/app/views/api/v1/accounts/applied_slas/download.csv.erb

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* chore: style fixes

* chore: fix specs

* feat: Add number of conversations

* chore: review comments

* fix: translation

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update app/javascript/dashboard/i18n/locale/en/report.json

Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>

* Update SLAReportItem.vue

* Update report.json

* Update package.json

* chore: review comments

* chore: remove unused translation

* feat: Add TableHeaderCell component

* chore: more review fixes

* Update app/javascript/dashboard/components/widgets/TableHeaderCell.vue

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>

* Update TableHeaderCell.vue

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-09 10:14:36 +10:00
Sivin Varghese
7ae09ce1bf feat: Reports filter components (#9204) 
* feat: Reports filter components

* Update FilterButton.vue

* Update FilterDropdownSearch.vue

* feat: Adds component level search

* Update FilterDropdownSearch.vue

* chore: Set max height

* feat: Add focus

* chore: Uses picoSearch package
 2024-04-08 20:46:08 +10:00
Sivin Varghese
aef4b582db fix: Update the SLA alert styles to match the labels (#9199) 2024-04-05 09:06:52 -07:00
Shivam Mishra
69ebdc63e3 feat: better empty state for SLA (#9198) 
* feat: better empty state

* feat: better create CTA

* feat: use text-sm
 2024-04-05 11:45:05 +05:30
Sivin Varghese
e49ef773d8 feat: UI to show the SLA threshold in chat screen (#9146) 
- UI will show the breach in the conversation list.
- UI will show the breach in the conversation header.

Fixes: https://linear.app/chatwoot/issue/CW-3146/update-the-ui-to-show-the-breach-in-the-conversation-list
Fixes: https://linear.app/chatwoot/issue/CW-3144/ui-update-to-show-the-breachgoing-to-breach
 2024-04-04 15:46:46 +05:30
Jaideep Guntupalli
e21d7552d3 feat: extending lock to single conversation to meta inbox (#9104) 
This change introduces the ability to lock conversations to a single thread for Instagram and facebook messages within the Meta inbox, mirroring existing functionality in WhatsApp and SMS inboxes.

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-04-03 21:33:23 +05:30
Muhsin Keloth
727fa67735 feat: SLA reports store (#9185) 
- Added sla reports actions, getters and mutations.
 2024-04-03 12:53:31 +05:30
Muhsin Keloth
fc25f43448 feat: Add SLA reports overview component (#9167) 2024-04-02 15:08:19 -07:00
Vishnu Narayanan
16282f6a66 feat: Add push/email notification support for SLA (#9140) 
* feat: update SLA evaluation logic

* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

* chore: refactor spec to bring down expecations in a single block

* chore: fix process_account_applied_sla spec

* chore: add spec to test multiple nrt misses

* feat: persist sla notifications

* feat: revert persist sla notifications

* feat: add SLA push/email notification support

* chore: refactor sla_status to include active_with_misses

* chore: add support for sla push/email notifications

* chore: refactor

* chore: add liquid templates

* chore: add spec for liquid templates

* chore: add spec for sla email notifications

* chore: add spec for SlaPolicyDrop

* chore: refactor to ee namespace

* chore: set enterprise test type to mailer

* feat: enable sla notification settings only if SLA enabled

* chore: refactor

* chore: fix spec

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2024-03-29 20:27:21 +11:00
Sivin Varghese
3e07320d22 feat: SLA threshold card component (#9163) 
- Component to display SLA timer in the conversation card and header
 2024-03-27 13:19:51 +05:30
Sivin Varghese
6d4551bca2 feat: Update the design for SLA policy management pages (#9136) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-22 14:39:09 -07:00
Shivam Mishra
e94b276f64 feat: Add help URLs for features in features.yml (#9134) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 10:30:46 -07:00
Sivin Varghese
c51492c674 feat: SLA List Item component (#9135) 
- Base settings list and list item components.
- SLA list item component.

Fixes: https://linear.app/chatwoot/issue/CW-3126/create-a-sla-list-item-component-with-the-new-design


Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-21 19:30:11 +05:30
Sivin Varghese
44956176a1 feat: Add SLA header component (#9129) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-20 21:04:44 -07:00
Sojan Jose
1303469087 feat: Ability filter blocked contacts (#9048) 
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
 2024-03-20 18:11:50 +05:30
Muhsin Keloth
b5c6d90abd chore: Fix CSATMetrics component snap shot spec (#9122) 
chore: Fix snapshot specs
 2024-03-18 17:02:23 +05:30
Vishnu Narayanan
29e44ac6d0 feat: add option to delete and disable edits for SLA (#9108) 
* feat: add delete button for SLA

* chore: remove edit SLA

* chore: remove update related texts from i18n
 2024-03-15 12:21:32 +05:30
Sivin Varghese
58ee2e125a fix: Update the error response during changing the password from profile settings (#9114) 2024-03-14 23:07:19 -07:00
Sojan Jose
89d0b2cb6e feat: Add the bot performance reports UI (#9036) 
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-14 23:04:14 -07:00
Sivin Varghese
476077ab84 fix: Update location component to avoid overflow, handle location title from Telegram payload (#9113) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-14 22:53:43 -07:00
Sivin Varghese
29171565ed feat: Add image preview for inline images in vue-letter (#9099) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:46:35 -07:00
Matheus Rodrigues
55fcbe2dde feat: Add the ability to zoom on chat images (#9093) 
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-13 18:04:42 -07:00
Vishnu Narayanan
561fafa198 feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin Varghese
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Chatwoot Bot
56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Pranav
b4d37fa16b fix: Update help center styles, fix routing issues (#9061) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-04 09:57:14 -08:00
Sivin Varghese
a9d42e8c7e fix: Update the broken styles in help center insert modal (#9062) 2024-03-04 08:28:47 -08:00
Sojan Jose
881d4bf644 feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sivin Varghese
9581264286 fix: Broken styles (#9046) 2024-03-01 13:06:33 +05:30
Shivam Mishra
7c5c88b17a fix: Update border radius for login/unauthenticated pages (#9042) 2024-02-29 10:34:13 -08:00
Sivin Varghese
351cc940ce fix: Fix the button variant success color in dark mode (#9043) 2024-02-29 10:33:31 -08:00
Sivin Varghese
9c2147aced fix: UI breakages (#9040) 
- Fixes overflow of contact details in the contact side panel.
- Fixes line height issue in article header.
- Fixes overflow of category names in the article list.
- Fixes typing indicator alignment issues
 2024-02-29 15:10:29 +05:30
Sojan Jose
cb8f6f1a39 fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
Sivin Varghese
a92639e391 fix: Filter dropdown alignment issue in reports page (#9035) 
* fix: Filter dropdown alignment issue in reports page

* fix: add hide class

* chore: Clean up

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 20:26:23 +05:30